Restaurant

Reviews of Park Plaza Berlin Kudamm

3.5 out of 5
Park Plaza Berlin Kudamm
Joachimstaler Strasse 28-29, Berlin, BE

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 793 reviews" "
Rating 8 - Good. 356 out of 793 reviews" "
Rating 6 - Okay. 125 out of 793 reviews" "
Rating 4 - Poor. 33 out of 793 reviews" "
Rating 2 - Terrible. 9 out of 793 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

david

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 15 Dec 2023
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to see that you had a positive impression of our hotel after your visit. We would be very pleased to see you again.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

Aniket

Liked: Cleanliness, property conditions & facilities
Response from Park Plaza Berlin Kudamm Team on 9 Feb 2024
Dear Guest,Thank you very much for your positive review. It is always nice to see when guests are very satisfied with their stay. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part it was good. Staff was nice. Spacious & a nice bar. Good coffee & hot cocoa. What they could work on now is enable the toilet door to close better & make it easier. You had to pull really hard to lock it and then to open it, It was way too difficult, I almost locked myself in. You need a shower with a sliding door or swinging door that completely shuts. By the way the hotel phone did not work.
Stayed 4 nights in Nov 2023
Response from Park Plaza Berlin Kudamm Team on 30 Nov 2023
Dear Guest, Thank you very much for your kind feedback. We are pleased that we could convince you of our hotel. Please always contact our reception team if you need anything, as they will always be happy to help you. It would be our pleasure to welcome you back for another stay.Kind regards,Park Plaza Berlin Kudamm Team

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
I paid to stay inside a public restroom
Tell me why does my restroom look like I’m staying at a public restroom instead? I paid $120+ per night and this is the quality I get… I would not boom this hotel ever again…
Stayed 3 nights in Oct 2023
Response from Park Plaza Berlin Kudamm Team on 6 Nov 2023
Dear Guest,Thank you for sharing your feedback related to your recent stay at our hotel. We are very sorry that you did not enjoy your stay with us. Provoking such bad feelings is absolutely not usual to us. We are very sorry to read about your negative experience after you left our hotel, since our team would have tried to make your stay with us as pleasant as possible, if they knew about the inconvenience. Next time, let us know your room preferences in advance so that we can fulfil your wishes and make your stay more pleasant. It would be wonderful if you would change your opinion and visit us again, in order to improve your opinion on our hotel.Best regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff were brilliant and it’s a great hotel. They need to change the lightbulbs in room 215, it must have been a smoking room in the past as it smells really bad once the lightbulbs get hot
Stayed 4 nights in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 31 Oct 2023
Dear Guest,Thank you very much for your great review and the score. It makes us proud to read that we met your expectations and that your stay with us was a great memory for you. However, we would like to apologize for any inconvenience you experienced, and hopefully, you will visit us again.Kind regards,Park Plaza Berlin Kudamm Team

4/10 Poor

NANCY HERNANDEZ, Santa Ana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel has a convenient location but seriously needs renovations. The staff is very friendly and accommodating but the bathroom was stained with mildew and the rugs need change. Also the noise from the clubs in the area make it difficult to sleep and the internet is not very good (it’s intermittent) if you need to work and have a good connection for remote work and conferences. It’s definitely not what you expect for a supposedly 3 star hotel. The positive part is the staff who really are great!
Stayed 9 nights in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 10 Oct 2023
Dear Guest,Thank you for taking the time to write this review. Our hotel has been on the market for several years and is always fully booked, so signs of wear and tear are unfortunately unavoidable however a comprehensive renovation is being planned for our hotel. We would like to apologize for any inconvenience caused and would be very happy to see you again.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Liane

Stayed 4 nights in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 28 Sept 2023
Dear Guest,Thank you for taking the time to share your experiences with other travellers. We are very pleased to read that you were completely satisfied with your stay at the Park Plaza Berlin Kudamm and we would be very happy if you stay with us again in the near future.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

Wendy

Stayed 2 nights in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 22 Sept 2023
Dear Guest,We thank you for your review and for wanting to share your experience with other travellers. It's nice to read that overall you had a pleasant stay with us and we would be very happy to welcome you back.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 18 Sept 2023
Dear Guest, Thank you very much for your nice feedback. We are pleased that you had a wonderful time with us and would be delighted to welcome you back for another memorable stay in the heart of Berlin.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Park Plaza Berlin Kudamm Team on 14 Sept 2023
Dear Guest,Thank you for your kind words about your stay with us and for taking the time to leave a review. We are very pleased to read that you had a wonderful stay and that you had a great time with us. It would be our pleasure to welcome you back soon.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Aug 2023
Response from Park Plaza Berlin Kudamm Team on 5 Sept 2023
Dear Guest,We would personally like to thank you for sharing your wonderful feedback regarding your recent stay at the Park Plaza Berlin Kudamm. We are proud that all your expectations have been met and that you had a pleasant stay. It would be wonderful to get the opportunity to welcome you again.Kind regards,Park Plaza Berlin Kudamm Team

6/10 Okay

RICARDO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
everything ok, except noise and shouts from the street
Stayed 4 nights in Aug 2023
Response from Park Plaza Berlin Kudamm Team on 1 Sept 2023
Dear Guest,Thank you for your feedback via Expedia. We are happy to see that you were satisfied with your stay. As we enjoy a good location, it is possible to hear noise from the street at times. However, we have invested in good soundproofing to avoid this. We also have rooms on the courtyard side, which are definitely quieter. Let our team know your preference next time and we'll try to accommodate. Hoping to welcome you again in the near future and to improve your impression of our hotel, we send you our best regards.Park Plaza Berlin Kudamm Team

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Park Plaza Berlin Kudamm Team on 17 Aug 2023
Dear Guest,We appreciate you took the time to share your impressions about your recent experience at our hotel. It is wonderful to read that you were completely satisfied with your stay and felt very vomfortable. We are looking forward to welcoming you again for another memorable stay. Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, quiet and comfortable, will stay again
Highly recommend this hotel. Location is great, a few steps away from a Metro exit. Lots of restaurants and grocery shops within a few blocks. Staffs are polite and nice. AC works very well. Rooms are big and quiet. I will stay again. I also want to mention about the incentive. If you stay more than 2 days, they give you a few free food/drink if you don't need to clean the room. I think that's a great idea and I support it.
Stayed 2 nights in Jul 2023
Response from Park Plaza Berlin Kudamm Team on 7 Aug 2023
Dear Guest,Thank you for your positive review of your stay with us and for taking the time to write it. We are always very pleased to receive positive feedback from our guests. We would be delighted to welcome you back for another memorable stay in the heart of Berlin.Kind regards,Park Plaza Berlin Kudamm Team

4/10 Poor

Marcel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Park Plaza Berlin Kudamm Team on 26 Jul 2023
Dear Guest,Thank you for choosing the Park Plaza Berlin Kudamm for your stay and for sharing your impressions with us. It's a pity that you were not quite satisfied with your visit. We would have liked to know more, because only in this way we have the opportunity to respond to inconveniences and improve. We hope that despite some negatives encountered, we will get the opportunity to welcome you again and give you the exceptional experience you should have received on your first visit.Best regards,Park Plaza Berlin Kudamm Team

8/10 Good

Vee

Great staff and hotel would stay here again
Stayed 4 nights in Jul 2023
Response from Park Plaza Berlin Kudamm Team on 24 Jul 2023
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are very pleased that you were satisfied with your stay with us and are glad that you especially liked our great staff. We are happy to share your words with our entire team so that they also know that the job was done right. It would be a great pleasure for us to welcome you back soon.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Park Plaza Berlin Kudamm Team on 10 Jul 2023
Dear Guest, Thank you very much for your nice feedback. We are pleased that you had a wonderful time with us and look forward to hopefully welcoming you again soon.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean 👍
Stayed 2 nights in Jun 2023
Response from Park Plaza Berlin Kudamm Team on 3 Jul 2023
Dear Guest,Thank you for your review on Expedia. We are pleased that you enjoyed your stay and that you remembered our staff and the cleanliness so positively. It would be a pleasure to get the opportunity to welcome you again for another memorable stay. Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Park Plaza Berlin Kudamm Team on 27 Jun 2023
Dear Guest, Thank you very much for your nice feedback. We are pleased that you had a wonderful time with us and look forward to hopefully welcoming you again soon.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

HOANG TUAN, HOCHIMINH

Stayed 3 nights in Jun 2023
Response from Park Plaza Berlin Kudamm Team on 21 Jul 2023
Dear Guest,Thank you very much for your review and the score. It makes us proud to see that we met your expectations and that your stay with us was a great memory for you. We wish you all the best and would be very happy to welcome you again in our hotel.Kind regards,Park Plaza Berlin Kudamm Team

6/10 Okay

Ilya

Travelled with partner
Liked: Staff & service
Relatively clean, but seems to be very old and long time without renovations.
Stayed 2 nights in Apr 2023
Response from Park Plaza Berlin Kudamm Team on 5 May 2023
Dear Guest,thank you for sharing your feedback related to your recent stay at Park Plaza Berlin Kudamm. Our guest experience is a priority, and we’re sorry if there were any shortcomings encountered during your stay. Although we deeply lament reading about your disappointment, we would like to thank you for sharing your observations with us, as they will allow us to make improvements and thus provide all our guests with a better experience.We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again.Kind regards,

10/10 Excellent

OMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shopping and public transport
Stayed 3 nights in Apr 2023
Response from Park Plaza Berlin Kudamm Team on 28 Apr 2023
Dear Guest,Thank you for sharing your impressions with us. We are very pleased to read that you enjoyed your stay with us completely and were satisfied with all aspects. We hope you have returned home with brilliant memories and to have the opportunity to welcome you again.Kind regards,Park Plaza Berlin Kudamm Team

8/10 Good

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fine, extremely well located hotel. Nothing dazzling but can’t think of anything worth criticising. Beer in the bar wasn’t Berlin’s best but that’s about my only gripe. Reasonable price for being a few strides from Kurfürstendamm.
Stayed 6 nights in Apr 2023
Response from Park Plaza Berlin Kudamm Team on 20 Apr 2023
Dear Guest,Thank you for sharing your impressions with us on Expedia. We are pleased that you generally felt very comfortable in our hotel and that you especially liked our central location. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Delsye E

Stayed 4 nights in Mar 2023
Response from Park Plaza Belin Kudamm Team on 8 May 2023
Dear Guest,Thank you for sharing your impressions with us via Expedia. We are pleased that you generally felt very comfortable in our hotel and that you enjoyed your stay. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Berlin Kudamm Team

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Don’t stay here.
Upon arrival they put a hold on my card for 199 euro. 40 of which was a deposit. When checking out they then charged my card for the actual amount owed of 159 euro. They advised the original hold on 199 euro would drop off within 24 business hours and the money would be back in my account. Being that I checked out on a Friday, it could be days before the money is returned to my account. When I walked out they had 358 euros of my money for a two night stay. If the full 199 euros is not back in my account by Monday I will contact my bank. The rude manager with purple hair just kept saying “this is our policy”. I find this unacceptable as some people don’t have the extra funds for this sort of transaction and to have so much of their money unavailable to them. This policy should be listed on this website so people are aware. I’ve stayed in many hotels and worked with many POS systems. I know the original charge can be adjusted so a deposit is returned and there is no need to charge a person a second time. As for cleanliness, the bathroom floor and shower floor has black grout from dirt and mold. The grout was white at one point and is now disgusting. It needs a good cleaning or to be replaced. I shouldn’t have to worry about wearing shoes in the shower to avoid foot fungus. This isn’t a high school gym. I would not stay here again and I travel to Berlin often.
Stayed 2 nights in Apr 2023
Response from Park Plaza Berlin Kudamm Team on 17 Apr 2023
Dear Guest,Thank you for taking the time to write a review. We are very sorry that you did not entirely enjoy your visit. The information about the deposit is in the small print on the booking page. This is part of our standard procedure and will be released immediately after check-out. Please note that the return time is dependent on your bank. Please always contact our reception team if you have any questions, as they will always be happy to help. We apologise for the inconvenience with the cleanliness. We would have organised a re-cleaning or, depending on availability, a room change would have been possible. We hope that despite some negatives encountered, we will get the opportunity to welcome you again and give you the exceptional experience you should have received on your first visit.Best regards,Park Plaza Berlin Kudamm Team

8/10 Good

Olga

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathrooms in need of serious cleaning
Comfortable hotel, nice staff. Good location. At check-in I complained about mildew in the shower and Alvaro moved us to another room slightly better in that sense, but still in need of a deep cleaning in the shower, which had mildew as well and bottom of toilet which was completely cover with yellow stains.
The edge between floor and wall of the shower had mildew
Stayed 4 nights in Mar 2023

8/10 Good

K.

Stayed 1 night in Mar 2023
Response from Park Plaza Belin Kudamm Team on 13 Apr 2023
Dear Guest,Thank you for your visit and for taking the time to share your experience at our hotel with others. We are pleased that you had a pleasant stay and that your expectations were met. Please visit us again!Kind regards,Park Plaza Belin Kudamm Team

4/10 Poor

EHUD

Stayed 6 nights in Mar 2023
Response from Park Plaza Belin Kudamm Team on 24 Mar 2023
Dear Guest,Thank you very much for your review. We are saddened to know that you were not entirely satisfied with your visit. We would like to know more about why you have this opinion. You can always contact our reception team who will always be happy to help. With the hope to get another opportunity to welcome you again and improve your impressions of our hotel, we are sending you our best regards.Park Plaza Berlin Kudamm Team

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and quiet place with v good service
Stayed 6 nights in Feb 2023
Response from Park Plaza Berlin Kudamm Team on 1 Mar 2023
Dear Guest,Thank you for your very positive review. It always makes us happy to read when guests leave such a nice review, because this way we know that we are doing everything right to offer our guests a wonderful stay with us. We are happy to share your kind words with our team to motivate them even more. We would be very happy to welcome you again in our hotel. Stay healthy!Kind regards,Park Plaza Berlin Kudamm Team

4/10 Poor

Rula

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Park Plaza Berlin Kudamm Team on 27 Feb 2023
Dear Guest,Thank you very much for your feedback and we hope you had a great time in Berlin. We regret that you were not completely satisfied with our hotel. However, it is a pity that you did not provide any specific details, as we would very much like to know details, why you were not satisfied with your stay. With the hope to get another opportunity to welcome you again and improve your impressions of our hotel, we are sending you our best regards.Park Plaza Berlin Kudamm Team

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Park Plaza Berlin Kudamm Team on 24 Feb 2023
Dear Guest, Thank you for taking the time to share with us the impressions of your stay. We are glad that you liked our hotel and it would be wonderful to see you again.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful personnel at the front desk. Room was very clean and in a good condition. Beds are very comfortable too, and we especially appreciate the pillows. We would stay again.
Stayed 1 night in Dec 2022
Response from Park Plaza Belin Kudamm Team on 14 Dec 2022
Dear Guest,Thank you for taking the time to share your experience with other travellers. We are very pleased to read that you liked our cleanliness and that you enjoyed the comfortable beds. It would be wonderful to welcome you back soon.Kind regards,Park Plaza Belin Kudamm Team

10/10 Excellent

Ronnie L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Park Plaza Belin Kudamm Team on 4 Oct 2022
Dear Guest,Thank you for providing us with your valuable feedback. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again. Kind regards,Park Plaza Belin Kudamm Team

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Check in was fast and staff was very helpful. If you are on street side of hotel, you will hear noise from nightclub across the side. It didn't bother me so much, but could for lite sleepers.
Stayed 3 nights in Sep 2022
Response from Park Plaza Berlin Kudamm Team on 4 Oct 2022
Dear Guest, Thank you very much for your nice feedback and the full score. We are very pleased that you had a wonderful time with us. We look forward to hopefully welcoming you again soon.Kind regards,Park Plaza Berlin Kudamm Team

10/10 Excellent

Mike

Stayed 3 nights in Sep 2022

4/10 Poor

Swapna

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom not as per pictures
The bathroom was not as per pictures mentioned on Hotels.com. Moreover, it was dirty and with very old fittings.
Stayed 1 night in Aug 2022
Response from Katja Hagenbucher on 8 Aug 2022
Dear guest, Feedback received from our guests is very important as it allows us to identify the areas for improvement. We regret however that you didn't like our bathroom concept and that you didn't mention this to our reception team onsite. All our room categories offer different types of bathroom. If you were to stay again with us, please do not hesitate to tell the reception team about your preference and thus ensure your stay is more memorable. We hope that despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience. Kind regards, Katja Hagenbucher Hotel Manager

10/10 Excellent

Janusz

Stayed 1 night in Aug 2022
Response from Park Plaza Berlin Kudamm Team on 5 Aug 2022
Dear Guest, Thank you very much for choosing the Park Plaza Berlin Kudamm for your stay in Berlin. We are very pleased that you were completely satisfied with your stay and that you felt very comfortable with us. We would be very pleased to welcome you again soon. Kind regards, Park Plaza Berlin Kudamm Team

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Park Plaza Berlin Kudamm Team on 21 Jul 2022
Dear Guest, We thank you very much for the perfect rating and for having chosen our hotel for your stay. We are delighted to know that you enjoyed your stay with us. It would be wonderful to get the opportunity to welcome you again. Kind regards, Park Plaza Berlin Kudamm Team

8/10 Good

Shlomi

Stayed 1 night in Jul 2022
Response from Park Plaza Berlin Kudamm Team on 18 Jul 2022
Dear Guest, Thank you for sharing your impressions with us. We are pleased to read that you enjoyed your stay with us and were satisfied with many aspects. We would be very happy if you remain loyal to us! Kind regards, Park Plaza Berlin Kudamm Team

10/10 Excellent

Muhannad, Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2022
Response from Park Plaza Berlin Kudamm Team on 1 May 2022
Dear Guest, Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us. We look forward to seeing you again! Stay healthy! Kind regards, Park Plaza Berin Kudamm Team

8/10 Good

Muhannad, Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2022
Response from Park Plaza Berlin Kudamm Team on 1 May 2022
Dear Guest, Thank you for sharing your feedback related to your recent stay at Park Plaza Berlin Kudamm. It makes us happy to know you were satisfied with our prime location and that you had a nice stay. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin. Kind regards, Park Plaza Berlin Kudamm Team

8/10 Good

steffen

Stayed 1 night in Mar 2022

10/10 Excellent

björgvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Park Plaza Berlin Kudamm Team on 15 Mar 2022
Dear Guest, Thank you very much for your feedback. It is nice to read that you were completely satisfied with your stay. We would be pleased to welcome you again. Kind regards & stay healthy Park Plaza Berlin Kudamm Team

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was small but that didn’t matter to us as much (two adults, one child, one large dog) since we used it just to sleep. The beds are comfy, linens were soft and clean along with the towels. The bathroom was clean except for some corner areas that someone would really need to spend the time cleaning it out to be clean. I loved that the fan actually kept the room cool along with the black-out shades. I was disappointed at the fact that they used single used plastic shampoo, conditioner, and body wash bottles. The hotel has their own parking but we didn’t even try especially with the receptionist telling us that it’s small so we used the one directly across from it. 16€ per night and it was just more convenient. For our dog, it was 10€ per night. The hotel is situated within walking distance of multi-cultural restaurants from American, German, Italian, Japanese, Chinese, and etc. Overall, it was a great stay just wish they were more eco-friendly with the one time used plastic, small bottles.
Stayed 2 nights in Jul 2021
Response from Park Plaza Berlin Kudamm Management Team on 24 Jul 2021
Dear Guest, Thank you very much for your detailed feedback about your last stay in our house. It is nice to read that you had a very pleasant stay with us overall. We would like to thank you for mentioning so many points that you particularly liked, such as our extremely comfortable beds with our comfortable bed linen. It is even nicer to hear that you found a restful sleep due to our good blackout facilities and good air conditioning. We would also like to thank you for your constructive criticism. We are striving to be more environmentally friendly and have therefore removed nail sets, shoe polish, and other amenities from our bathrooms. Our small plastic bottles are provided anew for each guest for hygienic reasons. Especially in times of a pandemic, we would like to minimize the risk of infection for each guest with all possible means. Nevertheless, your comment will be discussed internally to further improve our service. We wish you all the best and would be very happy to welcome you again in the future. Yours sincerely,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Park Plaza Berlin Kudamm Management Team on 12 Aug 2021
Sehr geehrter Gast, herzlichen Dank, dass Sie sich die Zeit für eine Bewertung über Ihren Aufenthalt genommen haben. Wir freuen uns, all Ihre Erwartugen erfüllt zu haben und würden uns ebenfalls freuen, Sie bald wieder bei uns willkommen zu heißen. Mit freundlichen Grüßen,

8/10 Good

Nicole, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near a tube station. Near a beautiful park. Helpful and friendly staff. Comfy bed.
Stayed 3 nights in Feb 2020
Response from PPBK on 24 Feb 2020
Dear Guest, We appreciate you having taken the time to review your recent stay at Park Plaza Berlin Kudamm. It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. Thank you for your kind words, we will make sure to forward your lovely comments to our team members. It would be wonderful to welcome you back on your next visit to Berlin. Best regards, Park Plaza Berlin Kudamm Management Team

10/10 Excellent

Shay, Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice check in. Changed room no problem. Got room before time. Nice staff greets hello. Nice room big tv.
Stayed 1 night in Feb 2020
Response from PPBK on 14 Feb 2020
Dear Guest, Thank you for taking the time to leave us such a glowing review. We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we met your expectations. It would be a pleasure to get the opportunity to welcome you again for another memorable stay. Best regards, Park Plaza Berlin Kudamm Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Park Plaza Berlin Kudamm Management Team on 24 Jan 2020
Dear Guest, we would like to thank you for your 5* feedback. We are very happy to know you had an enjoyable and satisfying stay with us and we hope we will get the opportunity to welcome you again. Kind regards, Park Plaza Berlin Kudamm Management Team

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Quite run-down already. Broken hooks and hanger in the room were not repaired.
Stayed 4 nights in Jan 2020
Response from Park Plaza Berlin Kudamm Management Team on 24 Jan 2020
Dear Guest, Thank you for your feedback. We are sorry to read that our hotel has not met your expectations. We are also very sorry that you did not complain to our reception team, since they would have taken care of the problem. Please feel free to always contact us if you need anything; we will gladly be at your disposal. With hope to get another opportunity to welcome you and improve your impressions on our hotel, we are sending you our best regards. Park Plaza Berlin Kudamm Management Team

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
Stayed 3 nights in Dec 2019
Response from PPBK on 3 Jan 2020
Dear Guest, We would like to thank you for the perfect rating and for sharing your impressions with other travelers. We are delighted that your entire stay with us was to your full satisfaction. We hope to welcome you back on your next visit to Berlin. Best regards, Park Plaza Berlin Kudamm Management Team