Interior

Reviews of Quentin Berlin

Quentin Berlin
Xantener Str. 4, Berlin, BE

Reviews

7.2

Good

Rating 10 - Excellent. 86 out of 424 reviews" "
Rating 8 - Good. 163 out of 424 reviews" "
Rating 6 - Okay. 109 out of 424 reviews" "
Rating 4 - Poor. 41 out of 424 reviews" "
Rating 2 - Terrible. 25 out of 424 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Matt, Frankfurt

Liked: Cleanliness, staff & service, amenities
Good location in Berlin-Charlottenburg, just off of Kuhdamm. Modern Hotel, fair prices. Not so good: I was given a room in the basement which I didn‘t like, and the aircon was loud.
Stayed 1 night in Mar 2020

10/10 Excellent

Yaman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent receptionist, excellent service, excellent location . I would definitely recommend this lovely hotel
Stayed 3 nights in Dec 2019

6/10 Okay

Thorbjørn

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Lift is extremely tiny, but inside the room is reasonably size. Staff are friendly.
Stayed 5 nights in Sep 2019

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q Berlin
Very nice hotel, friendly & helpful staff, would stay there again
Stayed 11 nights in Jun 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and fine amenities
The location is excellent near kudam ave . The Japanese receptionist lady was very friendly and helpful . The room was nice . I highly recommend this hotel . The only negative was some dust in room . I think the cleaning service should do better.
Stayed 1 night in Jun 2019

4/10 Poor

Bettina

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Highly recommend the hotel, description of room was ‘low budget’ but this hotel room was better than most others I’ve stayed in and paid similar if not higher prices. Would definitely stay again and recommend.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
very nice hotel , good location, good breakfast
Stayed 4 nights in Nov 2018

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Nice hotel and a great location. Very clean and pleasant. Good value. Breakfast was decent but not great. WiFi worked well. Overall a very pleasant stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Ofek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Vipan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, and very comfortable. The staff was very friendly and helpful. However, I had a small issue with the cleaning, the toiletries were not renewed everyday and the sheets as well.
Stayed 8 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Room door didn’t lock properly
The room door did not lock properly, after speaking with the person at reception and having them come up and look we were told they had no other rooms and that someone would come and look at it in the morning. This was not done whatsoever, very dissappointed.
Stayed 3 nights in Jun 2018

8/10 Good

Oscar

Liked: Cleanliness, room comfort
The room for 4 in second floor was very nice. It looks recently renovated, The bathroom very modern. The hotel is very dark all black decoration. Only one very small elevator that fits 2 people. Location was great close to public transportation. Hotel is not 4 star. Has a small breakfast area, reception and that's it.
Stayed 3 nights in Jun 2018

6/10 Okay

Ax

Liked: Cleanliness, staff & service
Very well located hotel for shopping and tourist attractions. Very clean!!! But be prepared for torn net hanging in the windows and creepy balcony with paint chipping off.
Stayed 3 nights in Jun 2018

8/10 Good

Johan

Liked: Cleanliness, staff & service
Some curtains were a bit dirty - and the matrasses are on the edge (should be replaced soon as it feels like you are laying in a hole (508 room)
Stayed 4 nights in Dec 2017

8/10 Good

ghani, edmonton

nice hotet close to subway stations
clean room, washroom was a problem staff fixed it quickly.
Stayed 3 nights in Oct 2017

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really liked the hotel, most of the time v.good service, particularly the girl who checked us in. Lift was the slowest ever, no english tv channels workes (although obviously didn't come to berlin to watch tv in the room). No-one cam in the 3rd day to tidy or change towels (DND sign not on). Enjoyed the stay though and great room. Would come again or recommend.
Stayed 3 nights in Oct 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2017

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean and nice. Definitely would stay here again!
Stayed 1 night in Jul 2017

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Decent
My stay was very nice. The hotel was very very clean and really modern. Service wasn't so good. We got stuck in a literal monsoon and needed to dry all of our wet clothing and asked the front desk if they had a dryer and they said no and that they can't help. When we asked for directions somewhere, when the man at the front knew we did not speak German, he printed direction from uber and they were in German.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a wonderful neighborhood!
Stayed 5 nights in Jun 2017

8/10 Good

Pauline Lyons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin visit
It's a really interesting city to visit very easy to get around metro is is excellent and on time.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay in Berlin
Hotel was in a great location, clean and spacious room. Nice neighborhood...close to restaurants and shopping.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice front of house reception; rooms were modern and excellent value we will stay again
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Looked like a dungeon with all the black wallpaper
Bathroom was spotless and great shower. It concerned me that there's a backdoor off the parking lot that's left unlocked all night, especially when our room was beside it. Staff weren't very friendly and welcoming. Overall the room was very clean, great mattress but very gloomy decor in the lobby and terrible breakfast (unless you like to eat a plain baguette for breakfast).

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean
Very pleasant. Would have been better if tea and coffee available in the room.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Would go back.
I would revisit. Good priced hotel in a near central location.

8/10 Good

IOANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Valiu for money o k

8/10 Good

Gopi, NY

Liked: Cleanliness, staff & service
Good hotel for business travel
If you are travelling on business, and you need time after your work , this hotel is quite good for that . Also for overnight parking , I just parked my car in front of the hotel -the other side of the road. I think you are good to park your car from late night until 9 am in the morning for free . Of course the hotel does have private parking . If you are visiting Berlin on business, it's a good hotel to relax after work. But if you are travelling on a holiday, this hotel might be boring . But overall it's a good hotel to stay . Its not a 5 star hotel but a decent 3 star hotel - happy with the hotel .

8/10 Good

trunka, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Berlin city
Should have coffee making facilities in room. There was no ice when requested on first night. Overall was comfortable and clean. Had a pub on the corner which had good German food at reasonable prices.

10/10 Excellent

Narin, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My twin Bed needs to be changed

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice, quiet neighborhood; 3 minutes walking distance from U7

10/10 Excellent

James, hope,n.j.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and affordability

8/10 Good

elijah, london

Liked: Cleanliness, staff & service, room comfort
Don't read a book by is cover
Hotel was really nice, they did have maintenance which was a nuisance. hotel doesn't have a kettle which is annoying and the room heating system didn't work at that time. But the location is superb as it's close to tube station and local designer stores.

10/10 Excellent

Nana, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
At first view the hotel does not look appealing-but as you enter, the staff are welcoming and very helpful. Then comes the room:WOW! what a difference compared to the outside-it is nicely decorated and very good size. I got the luxury standard room and it was luxury-with large bed, room space and bathroom very spacious. Would definitely visit again when I go to Berlin.
Room as u enter
Bathroom
Shower
Bathroom view from bed-electric blinds for privacy.

4/10 Poor

Philippe, France

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
To avoid
The deluxe rooms look ok but I was so disappointed: - Didn't find the hotel first as there is no light outside of the hotel (not to mention the very poor reception area) - Hole in the ground of the room (mind your steps...) - Cold room: Window was open at 7pm upon arrival in November... - No sofa (although a sofa is in the confirmation you receive) - Staff promised to change my room but it was never possible - Gave my an invoice with a price that didn't match with the one that I paid...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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6/10 Okay

Location, Santa Barabara, CA

Liked: Cleanliness, room comfort
Location Location Location
The location is first and foremost the best part of the motel. The entry into the hotel is a bit deceiving because its very old and not very up to date. Entering the room though it changes the whole perspective. Our room was in the basement, which I thought would be horrid, but with the time change from traveling was very beneficial. The room itself was very up to date and clean. Really enjoyed my stay and for the price and location it was perfect!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed in all of Europe!
I was here for 4 nights, and little did I know I would regret leaving this hotel the second I got to Düsseldorf. The room was so comfortable. Amazing rainfall shower. Decent wifi (not amazing, but not horrendous..). Nice quiet neighborhood close to public transport. But the best part was the bed. BY FAR, the most comfortable bed I slept in in all of Europe (And I traveled everywhere). There are little nit-picky things you could say about this place, but who cares with a bed like that! The staff were very friendly and helpful too! I only wish I wrote down the name of the mattress so I could buy one for myself...

8/10 Good

Dave, Worthing, UK

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service disappointing, facilities and value great
This is my second review of this hotel, as I feel compelled to update my earlier opinion. I've now spent around 30 nights here in the last 3 months and am continually disappointed regarding the hotel staff and the condition of some of the rooms. My list of issues include being charged for breakfast on two occasions, when my booking clearly indicated it was included. No amount of complaint or logic was acknowledged or accepted by the reception staff and I had to go directly to Expedia for a refund. I even asked them to check the booking the second time around but the guy's English was so bad, I'm not sure he understood. Non-functional, broken and dirty facilities are the norm: the common areas continue to look shabby; the windows and curtains on the stairs are filthy; the toilet seats tend to be loosely attached (in Room 101, the seat is broken); and the sink plugs rarely work properly. The taps and showerheads need to be descaled too. Most of the pillows need replacement. The single duvets should be double or kingsize to match the beds. I would complain but I know it will fall on deaf ears (or be misunderstood). However, I keep going back because I love the décor, the large TVs, the storage space, the desks, the beds, the fridges, the heating/cooling system and the small balcony outside each room. I tolerate the flaws as the price is genuinely good value.

10/10 Excellent

Dave, Worthing, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Fourth week, still like it
I've spent around 20 nights here in the last month, and it's everything I want in a hotel except for the service element. Having said that, I was greeted with a friendly smile of recognition this time but on the flipside, for some reason, they thought I was leaving two days before my scheduled departure date and my key-card for the door was deactivated. Nevertheless, I still love the rooms, the beds are comfy and the showers are excellent. Public transportation is perfect: U7, and buses M29, M19, 109 and 110 are just around the corner. There are also plenty of decent places to eat in the area. The Wifi works well, too, which is a big plus.

8/10 Good

Dave, Worthing, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loved it (mostly)
I don't understand why this hotel is rated so lowly by previous reviewers but I'm guessing it's much improved since its recent refit. OK, you have to overlook the filthy windows in the stairs, the tiny lift, the sullen (unhelpful and underpaid, no doubt) staff, the lack of attention to detail of the housekeepers and maids, the rather unsafe handrail on the meagre balconies, the ill-fitted double glazing, and the worn carpets in the lobby. Whoever manages this property and undertook the refurbishment should have addressed these flaws but actually, the rooms are great. Wonderful bed (terrible pillows), comfortable appointments (including a couch, fridge and decent desk), snazzy electric gizmos (curtains, bathroom blinds, shaving mirror), tasteful dark wood decoration, huge mirror, ample storage and a spectacular, walk-in waterfall shower. I've stayed here for the past 3 weeks and despite the shortcomings, I'd come again and again. It's around the corner from Adenauerplatz and the end of the upmarket Ku'damm shopping area, the U7 and several major bus routes (M19, M29, 109, 110). There are a dozen decent eateries within a couple of hundred metres. For the price, this is a steal.

10/10 Excellent

Audrey Dunnett, Highlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great price
Room was large and luxurious. Hotel much further away from centre than stated but still walkable with decent shoes!