Hotel Carlton

5.0 star property
Luxury hotel near Guggenheim Museum Bilbao

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Carlton

Photo gallery for Hotel Carlton

Interior entrance
City view
Front of property
Junior Suite, City View
Buffet

Overview of Hotel Carlton

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Check out the area

Plaza Federico Moyua 2, Bilbao, Vizcaya, 48009
  • Popular LocationEnsanche1 min walk
  • Popular LocationPlaza Moyua2 min walk
  • Popular LocationBilbao (YJI-Bilbao-Abando Train Station)9 min walk
  • Popular LocationBilbao-Abando Station9 min walk
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Room options

Superior Double Room, City View

cleanliness

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Private bathroom
Bidet
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Double Room Single Use, City View

cleanliness

Highlights

Air conditioning
Heating
HDTV
Private bathroom
Bidet
Hairdryer
Minibar
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Junior Suite, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room Single Use

cleanliness

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Private bathroom
Bidet
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Standard Room

cleanliness

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Private bathroom
Bidet
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Presidential Suite, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
HDTV
2 bedrooms
Hairdryer
2 bathrooms
Bidet
  • 275 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Bilbao

Hotel Carlton is located in Bilbao City Centre, a neighbourhood in Bilbao, and is near the airport and near a metro station. Guggenheim Museum Bilbao and Bilbao Exhibition Centre are cultural highlights, or if an activity is on the agenda, check out Port of Bilbao. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Bizkaia Frontoia.

What's nearby

  • Plaza Moyua - 2 min walk
  • Bilbao Fine Arts Museum - 6 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • Euskalduna Conference Centre and Concert Hall - 13 min walk
  • San Mames Stadium - 15 min walk

Getting around

  • Moyua Station - 1 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao (BIO) - 12 min drive

Restaurants

  • Bar el Globo - 4 min walk
  • La Viña del Ensanche - 3 min walk
  • Amaren - 4 min walk
  • Metro Moyua - 1 min walk
  • Cafetería Mónaco - 2 min walk

About this property

Hotel Carlton

Luxury hotel located in Bilbao City Centre
Hotel Carlton is located close to Guggenheim Museum Bilbao and San Mames Stadium, and provides dry cleaning/laundry services, a bar and a health club. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Carlton, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, multilingual staff and free newspapers
  • A porter/bellboy, 12 meeting rooms and luggage storage
  • Guest reviews speak well of the helpful staff, overall condition and walkable location
Room features
All 142 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bidets, baths or showers and free toiletries
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 32 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends; EUR 24.50 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlton

Things to do

  • Health club
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking space
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Building
  • Built in 1926
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 32.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Carlton Bilbao
Hotel Carlton Bilbao
Hotel Carlton Hotel
Hotel Carlton Bilbao
Hotel Carlton Hotel Bilbao

Frequently asked questions

Is Hotel Carlton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Carlton?

Self-parking is available for EUR 32.00 per day. Limited spots are available.

What time is check-in at Hotel Carlton?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Carlton?

Checkout is at noon.

Where is Hotel Carlton located?

Located in Bilbao City Centre, this luxury hotel is within a 15-minute walk of Ensanche, Guggenheim Museum Bilbao and Bay of Biscay. Plaza Moyua and Chavarri Palace are also within 5 minutes. Moyua Station is only a 2-minute walk and Indautxu Station is 6 minutes.

Hotel Carlton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 66 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent staff and service.
Stayed 1 night in Mar 2024

8/10 Good

reena

Travelled with partner
Room a little dated in decor but comfortable
Stayed 5 nights in Jan 2024

10/10 Excellent

Puiking

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ignacio

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior
Superior location, old world charm with modern features, Sebastian service member was outstanding
Stayed 2 nights in Dec 2023

8/10 Good

Pablo A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great location near to restaurants, shopping and museums. Great options also for transportation.
Stayed 3 nights in Nov 2023

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old-style hotel in city centre. Very well maintained, pleasant, helpful staff. Ample breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Travelled with partner
This is truly one of the most outstanding hotels my wife and I have ever stayed at. Stunningly beautiful and wonderful staff. I can’t recommend it highly enough.
Stayed 2 nights in Oct 2023