8/10 Good
Richard
18 Mar 2024
Liked: Staff & service, amenities
The hotel was in good central location the receptionist were friendly and helpful but the spa facilities were run by a separate company who were difficult to get hold of and I was told they will not answer the door if they are with a client and their facilities l suspect are very small because by the time I met one of their staff they were fully booked days in advance. Also very pricey. 2nd issue was the cleaning staff could have made more effort to clean the room, the carpet was quite dirty much of the time and they didn't change or clean the cups in the room but these could be seen as minor faults for everything else was fine in probably the best valued 4 star hotel in bratislava
Richard
Stayed 4 nights in Mar 2024