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Reviews of Babette Hotel Guldsmeden

Babette Hotel Guldsmeden
Bredgade 78, Copenhagen

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 116 reviews" "
Rating 8 - Good. 47 out of 116 reviews" "
Rating 6 - Okay. 32 out of 116 reviews" "
Rating 4 - Poor. 16 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

2/10 Terrible

Nathan, Stuttgart, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First only in name - Staff & hotel are second rate
First the good: The location was fairly good, close to Amalienborg Palace, the Kastellet, and the Little Mermaid. The manager was knowledgeable and helpful. The lobby was pleasant. The Bad: The hotel is tired and in need of a facelift. Rooms were in poor state of repair. We had a shower hose that sprayed almost as much water out of the side as it did out of the shower head. The "Deluxe" room which they showed online is actually the "Suite" available at higher cost - what you see is not what you get. There was no difference between the "Standard" and "Deluxe" rooms except price. Half the front desk staff were awful - two of them didn't know the hotel had an ice machine or refused to provide ice and wondered why all the Americans seemed to ask (blond haired man with pony tail). The manager set up one of the five hotel parking spots for us, but did not mark it in the hotel book (we paid). When it was time for us to depart, the (younger dark haired) man at the front desk said (with a smirk) there was a problem with my car being there and the spot had been promised to someone else. When I got to the car someone had let out all the air from one tire. The cap was on the ground near where hotel staff take cigarette breaks. Unbelievable that the DK TOP TEN guide listed this as a deluxe hotel (or listed it at all).

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

4/10 Poor

Carol, St. Catharines, Ontario, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Copenhagen adventure
The room I occupied was tiny, with a single-size bed, desk & chair, wall-mounted TV and bedside table. The ensuite shower room was adequate. On 2 occasions in one week, my room was not cleaned. I spoke to front desk about this and was given fresh towels for use overnight on the first occasion and received an apology; the second time, my bed had been made up, but the room was only cleaned at 5:00 p.m. when a housekeeper knocked on my door and asked for permission to clean the bathroom and replace the towels. The hallways were not always clean either. Breakfast was adequate. This hotel has neither bar nor restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The cheapest rooms are TINY
Just so you know

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathrooms were not clean. Hairs in sink and showers and cracked tiles on shower floor. Breakfast room not available due to renovation in August! Why renovate in busy holiday season? Had to go to dismal bar next door.

6/10 Okay

Rachael, Saxmundham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Comfort Hotel Esplanaden - well located
The hotel was in a refurb programme so we had to go to the cafe next door for breakfast, but that was ok and the room was ok. Service was patchy - some great, some verging on the surly. Tourist information and maps were on hand. We reported a defective bathroom light, but nothing was done (we later learned that there was no technician in that day and the hotel was full so no other room was available). Eventually we had to request a lamp, which a helpful staff member kindly hunted out for us. The location, availability of nice restaurants and general convenience were great, so recommended, but with some qualifications.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Pat, Brisbane, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Convenience not quality
Staff usually helpful except for one girl. Lets you store luggage after check out. Great location, but very limited services. No fridge, hairdryer, iron, tea making facilities, or bath mat in small room. No electric socket in bathroom. No travel aids eg shower cap, ear buds. Ok breakfast, but extra. Lift feels and sounds as if is going to die. We ordered the use of iron and were woken when it was available 6.30 am and a reminder at 7 am when we did not get out of bed to get it. Ok if you just want a bed and shower. Hotel offered no maps or tourist info in room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Martin, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Coffee, tea, oranges and apples are included all day...the location si not that bad. a little bit expensive I think as the rooms are not that new!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yvonne, Tahlequah

Liked: Cleanliness, property conditions & facilities
Location, Location, Location
The hotel was not as nice as expected for the price but it is right across the street from where we wanted to go so was quite happy.

6/10 Okay

d, sofia

Disliked: Cleanliness, property conditions & facilities, room comfort
small rooms with doubtful cleaning but great location.
small rooms with doubtful cleaning but great location.

10/10 Excellent

Bill, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the Heart of Copenhagen
The hotel was under renovation and is in a great location. It was old, clean, without air but great character. That which made it exceptional was the staff. Our luggage was lost and we were to be at our ship by 3pm the next day. They helped us first by helping to locate the luggage and by 12 the day of departure;and their sympathy for oursituation The assistant manager held on the phone with the airport for over an hour and we got our luggage. This was the nicest hotel staff I have ever encountered. I would love to stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not the greatest but nothing majorly wrong
Perhaps we didn't check the map closely enough but the hotel is a substantial walk from the train station (35min?), and not too much is nearby if you're not into the luxury shops in the area, or spending all your time at the harbour. The hotel lobby was being refurbished while we were there which was very inconvenient although future travellers should benefit. There are no coffee-making facilities in the rooms but a coffee machine in reception - but no milk. Free fruit bowl I read about in another review the best bit of advice as food is so expensive there and a bit of fruit doesn't go amiss! The bathroom wasn't too pleasant with old shower and curtain not keeping the water out of the rest very well, but was generally clean so can't complain too much. Windows old and noise came through but area quite quiet in general.

8/10 Good

Jørgen Tholstrup

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Meget centralt
Dejligt hotel i fredelige omgivelser. Ligger smukt.

8/10 Good

JanHolst

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Bra läge
Ligger bra till, hoppa av Österport och gå 10 min så är du framme.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Week end i KBH
Hotellet og værelset på 4 sal fremstod rent og pænt. Vi fik en venlig modtagelse og tjekkede ud på et par minutter. Hotellet ligger perfekt hvis man er kommet for at besøge Kongenshave/Rosenborgslot, Kastellet, Havfruen og Amalieborgslot og have. Morgenmaden var standard, men der var frisk kaffe på kanden og et rimeligt udvalg af ost og pålæg til brødet. Vi havde 2 gode overnatninger på hotellet og støjgenerne var minimale taget i betragtning beliggenhed med værelse ud til en trafikret vej.

8/10 Good

kai walsted

Liked: Staff & service, property conditions & facilities
tæt på centrum

10/10 Excellent

Helle Tøsbæk

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ruime voldoende
Prima hotel, locatie aan de noordkant van het centrum, in mooie wijk. Kamer was voldoende met goed bed en grote tv. Badkamer iets aan de oude kant.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
God beliggenhed, modvillig service
Vi havde en rigtig god tur til Kbh, dog stod det hurtigt klart at vi ikke skulle forvente at få god behandling fra receptionens side. Personalet talte nedladende og svarede kun modvilligt på spørgsmål, som fx. Angående offentlig transport. Vi var selv nødt til at gå ned i receptionen og bede om toilet papir og håndklæder. Derudover blev der ikke en gang tømt skrællespande den ene af dagene. Som sagt var det en god tur, men det var absolut ikke First Hotel Esplanadens fortjeneste!

10/10 Excellent

Merete Ligaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales på det sterkeste!
Vi var et par som bodde på hotellet en helg, og vi var strålende fornøyde med hele oppholdet! Vi hadde booket superior-rom, og rommet var stort og fint. Rent og ryddig på hotellet generelt, og resepsjonen og frokost-området var nyoppusset og veldig fresht. Frokosten hadde et stort utvalg. Beliggenheten passet oss perfekt, med gangavstand til Nyhavn. Gratis kaffe hele døgnet og trådløst internett. Vi kommer gjerne tilbake!

10/10 Excellent

Niels E. Lorenzen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super beliggenhed
Alle 6 venner enige i anm. 5 udtrykker dog manglende afkalkning af bruseraggregat.

6/10 Okay

Markus

Disliked: Cleanliness, property conditions & facilities
Sentralt og fint om du bare skal sove
Vi hadde et neget fint opphold! frokosten var bra, beliggenheteb var ok men ca 10 min gange til nyhavn. Rommet var lite, og renholdet på rommet var ikke det beste. Men veldig fint for oss som bare var på utkikk etter en plass å såve :) senga var ekstremt god å ligge i! et ekstra pluss for veldig gode omgivelser! Fint om en ønsker en rolig plass å såve :))

6/10 Okay

Andersson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nära Nyhavn & slottet
Rummet var slitet, hade smutsiga möbler och var placerat intill hissen vilket störde oss på natten. Frukosten var bra. Närheten till Nyhavn och slottet vägde upp det negativa till viss del. Hoppas att First renoverar rummen snart för då bor jag där gärna igen som variation till First Vesterbro som alltid är ett säkert kort.

8/10 Good

Lina

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli hyvällä sijainnilla. Helpot kulkuyhteydet hotellille.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Strul vid incheckningen. Hotellet hade inte rum så det räckte.

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Ligger i pene omgivelser
Liker atmosfæren. Bra frokost.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Brfa beliggenhet.
Standarden var gått betraktelig ned siden sist jeg var der. Da jeg kom hang det skittent håndkle på badet. Nye måtte jeg selv hente. Betjeningen lite vennlige. Hotellet er meget slitt, avskallet maling, hull i teppet på mitt rom, badet med dusjforheng lite delikat. Frokosten var bra, og som sagt, beliggenheten. Tror neppe jeg bor der igjen.

8/10 Good

Kjell Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Sentralt
Bra hotell nære Nyhavn.Inneholder det et hotell skal, samt hyggelig betjening. Rent, ryddig, god frokost, gratis kaffe hele døgnet. Sengene var også gode, men skal du se mye på tv, velg et annet hotell. Hadde rom mot bakgård, var stille og meget behagelig.Har bodd her før, kommer til og bo her igjen.For prisen vi betalte, mye for pengene i forhold til mange andre hotell i byen.

4/10 Poor

Brian Dahl

Disliked: Room comfort
Ufmærket men værelset var alt for lille

8/10 Good

Jonas

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTELL FIRST ESPLANADEN
JÄTTEBRA. Enda minuset var nog att bagagerummet tagits bort, detta BÖR finnas på ett bättre hotell. Fina och välstädade rum. Ett plus för den nya fräscha frukostmatsalen, ett minus dock till Expedia som inte upplyst om att frukost inte ingick i det redan ganska höga priset (om jag jämför med vad jag betalade på samma hotell sommaren innan när jag reste med en annan firma) jag betalat utan 460 DKK kom som en överraskning när jag checkade ut, detta dock inget minus till hotellet utan till Expedia. Jag trivs med läget nära Nyhavn och kan nog tänka mig att komma tillbaka en tredje gång nästa sommar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurtig overnatning
Det var fint. Var der kun lige nogle timer, for skulle bare overnatte efter et bryllup. Kan derfor intet sige om området eller beliggenhed..

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Længere badeforhæng.
Badeværelse er OK, men brusekabine forhænget burde nå hele vejen ned, så den dækker helt ned til gulvet, så vandet ikke sprøjter på hele gulvet. I Canada gør de meget ud af den slags, og fortæller gerne at badeforhæng skal holdes på indersiden af vandafskærmningen på gulvet, således der ikke kommer vand ud. Jeg brugte hver dag et par håndklæder til at tørre gulvet med. Sidste dag (søndag) før afrejse var der ingen rengøring i værelset. Tænkte at rengøringspersonalet havde fri om søndagen. Elevatoren humper og ryster voldsomt, når den stopper.

6/10 Okay

Jan Kok

Liked: Cleanliness
Disliked: Property conditions & facilities
Ikke helt tilfreds " er fra mine gæster"

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lite långt från centrum
Bra hotel,l bra frukost. Sköna sängar.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Lisbet

Liked: Cleanliness, staff & service, room comfort
Koselig lite hotell - bra beliggenhet
Vi overnattet to netter på hotellet og var veldig fornøyde. Vi fikk et stort dobbeltrom ut mot bakgården slik at det var stille og fredelig. Vi snakket med et annet par som hadde rom mot gaten og som var plaget med støy. Det eneste vi savnet var hårføner på rommet og muligheten til å bestille parkeringsplass på forhånd - på nettsiden til hotellet står det at det ikke er mulig! Betjeningen var hyggelige og hjelpsomme. Frokosten bra. Beliggenheten er bra - med passe gangavstand fra Nyhavn - og med hyggelige små restauranter i nærmiljøet. Vi kommer gjerne tilbake ved en senere anledning.

4/10 Poor

Verified traveller

Disliked: Staff & service

8/10 Good

Øyvind Olaf Øyås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt.