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Reviews of Clayton Hotel Cardiff Lane

4 out of 5
Clayton Hotel Cardiff Lane
Cardiff Lane, Sir John Rogerson's Quay, Dublin, Dublin

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1005 reviews" "
Rating 8 - Good. 350 out of 1005 reviews" "
Rating 6 - Okay. 144 out of 1005 reviews" "
Rating 4 - Poor. 68 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, convenient for theatre and walking distance to town. Spa was a bit of a let down, locals using for swimming lessons and not available at weeiin the evenings.
Stayed 3 nights in Apr 2024

8/10 Good

Joti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was opposite a law firm with whose solicitors I am working closely
Stayed 2 nights in Apr 2024

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to get a much needed early check in.
Stayed 2 nights in Mar 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and spotless. Highly recommend a stay here.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and helpful staff, great breakfast, nice and clean, excellent facilities
Stayed 2 nights in Mar 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Randy

Stayed 2 nights in Mar 2024

6/10 Okay

Martina

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
We arrived back at the hotel after attending an event nearby upon our return we decided to have a drink in the bar but were told it was closed which was fine, we were directed to a bar upstairs for residents but the barperson was in my opinion was very inexperienced and was on his own. There was quite a few people wanting to be served and some were understandably get annoyed with the slow service. The manager on at the time was quite abrupt in his manner and the way he spoke to the point of saying if people wanted to go elsewhere to just go. I was shocked by this and i have never seen anything like that before ,it spoiled the end of the evening somewhat as we were with some friends and only wanted to have a nightcap.
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The staff was really nice and helpful with recommendations. We noticed a few cleaning issues but overall great. Highly suggest getting your eggs made to order for breakfast. They were so much better. When you're in the area definitely walk to Carved for lunch. The sandwiches were AMAZING! The only real complaint was regarding the hot tub. We wanted to relax and soothe our sore bodies. The chlorine and bubbles were both very strong. I had to hold on to not float all around the hot tub. The chlorine in the steam bothered out eyes so much just sitting in there. Please note to swim you need a swim cap.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was going to a show in the BordGais Theatre. This was very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay in this hotel. Facilities included were excellent. Use of impressive leisure facilities. Used the bar and restaurant. Breakfast was lovely. Helpful reception staff. We checked in early as room available and the hotel staff accommodated our bags before picking up before we left Dublin. Scenic surroundings. Great location by the quayside and theatre and museums and attractions. Would stay here again if returning to Dublin 👏
Stayed 2 nights in Feb 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel where fantastic and nothing was too much trouble. Hotel room, swimming pool, bar and restaurant where very good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Amenities
Our stay was perfect. Staff were brilliant.
Stayed 2 nights in Feb 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, liked the breakfast buffet, good location to walk to the sights of Dublin
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The only drawback is lack of bus service- specifically the city tour buses. Especially since the theater brings in visitors and your just across the street. The staff was always pleasant and helpful. The one that was most memorable and helpful was Kara, she had glasses and dark hair. She was just so amazing each time I had questions!! She truly made a tourist feel welcomed!! Please thank her for me! John Andrews room 428
Stayed 6 nights in Jan 2024

8/10 Good

Jewel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect if you don’t want to be dead smack in city’s full excitement. The hotel was a great choice for this. Everything else was great except for the food but there are lots of restaurants around the area.
Stayed 5 nights in Jan 2024

10/10 Excellent

Margo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back on familiar ground
Fab hotel, brilliant location, wonderful staff and so nice to have been back after many years away and the same service still there driven by the fantastic Mr OKane and nice to know he’s still at the helm.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Siun on 15 Jan 2024
Dear Davina, Thank you for your 10star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

4/10 Poor

Jennifer

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Siun on 15 Jan 2024
Dear Jennifer, Thank you for your review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Siun on 15 Jan 2024
Dear Kieran, Thank you for your 10star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

8/10 Good

Rowan

Stayed 2 nights in Jan 2024
Response from Siun on 15 Jan 2024
Dear Rowan, Thank you for your review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Reyadh, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Siun on 10 Jan 2024
Dear Reyadh, Thank you for your 5star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

6/10 Okay

Martin

Stayed 1 night in Jan 2024
Response from Siun on 10 Jan 2024
Dear Martin, Thank you for your lovely review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024
Response from Siun on 10 Jan 2024
Dear Patrick, Thank you for your 10star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

6/10 Okay

Padraig

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pat
Hotel was clean and staff where friendly.Breakfast was like a cattle mart.food quality very poor for €45 for 3 people.hotel just a little to far out of city for walking.Did the job but next time we’ll stay elsewhere.
Stayed 1 night in Jan 2024
Response from Siun on 10 Jan 2024
Dear Pat, Thank you for your review, I am delighted you found staff friendly and hotel clean. I hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay my kids loved the pool beds are so comfortable
Stayed 2 nights in Jan 2024
Response from Siun on 10 Jan 2024
Dear Rachel, Thank you for your 10star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. It had a lot of dining options in the area and was close to public transportation. We do recommend this property if you want to get away from the city center.
Stayed 5 nights in Dec 2023
Response from Siun on 10 Jan 2024
Dear Diana, Thank you for your 5star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Siun on 5 Jan 2024
Dear David, Thank you for your review. I hope we will have the opportunity to welcome you back again to the Clayton Hotel, Cardiff Lane.Thank you, Siun, Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel with friendly staff
staff was very friendly and helpful any time we needed something. Basic breakfast but good to start your day with not a city centre location but a 20min walk to all shopping and attractions . very convenient if you plan to visit FRIENDS experience at theatre of light .
Stayed 5 nights in Dec 2023
Response from Siun on 3 Jan 2024
Dear Guest, Thank you for your lovely 10 star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

8/10 Good

Jason

Stayed 3 nights in Dec 2023
Response from Siun on 3 Jan 2024
Dear Jason, Thank you for your lovely review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

6/10 Okay

S

Stayed 2 nights in Dec 2023
Response from Siun on 3 Jan 2024
Dear Guest, Thank you for your review, I hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

6/10 Okay

Robert, London

Stayed 1 night in Dec 2023
Response from Siun on 21 Dec 2023
Dear Robert, Thank you for your review, I hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Ellen

Stayed 1 night in Dec 2023
Response from Siun on 20 Dec 2023
Dear Ellen, Thank you for your lovely 5 star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Siun on 19 Dec 2023
Dear Sonia, Thank you for your review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Siun on 19 Dec 2023
Dear Justin, Thank you for your fantastic 10 star review, I am delighted you enjoyed your stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great staff. Clean. Prompt and courteous
Stayed 3 nights in Dec 2023
Response from Siun on 13 Dec 2023
Dear Eugene, Thank you for your fantastic 10 star review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many option and facilities, good food choices and locality
Stayed 1 night in Nov 2023
Response from Siun on 11 Dec 2023
Dear Simon, Thank you for your positive 5 star review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon.Kindest Regards, Siun

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023
Response from Siun on 11 Dec 2023
Dear Cindy, Thank you for your fantastic 10 star review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon. Kindest Regards, Siun

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from Siun on 11 Dec 2023
Dear Thomas, Thank you for your glowing 10 star review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon.Kindest Regards,Siun

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Siun on 11 Dec 2023
Dear Paul,Thank you for your review, I am delighted you enjoyed your overall stay and hope we will have the opportunity to welcome you back to the Clayton Hotel, Cardiff Lane soon.Kindest Regards,Siun

10/10 Excellent

Cormac

Stayed 1 night in Dec 2023
Response from Siun on 5 Dec 2023
Dear Cormac,Thank you for your 10 star review, I am delighted you enjoyed your stay and hope to have the opportunity to welcome you back soon.Kindest Regards,Siun

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean but the pool was always in use with swimming lessons when we want to use.
Stayed 2 nights in Nov 2023
Response from Siun on 28 Nov 2023
Dear Alison, Thank you for your review. I am delighted you enjoyed your stay and found our pool very clean. I look forward to welcoming you back again. Kindest Regards, Siun

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sound hotel.
Stayed 1 night in Nov 2023
Response from Siun on 28 Nov 2023
Dear Oliver, Thank you for your review. I am delighted you enjoyed your stay. I look forward to welcoming you back again. Kindest Regards, Siun