Exterior

Reviews of Marine Hotel

3 out of 5
Marine Hotel
Sutton Cross, Dublin, Dublin

Reviews

8.4

Very good

Rating 10 - Excellent. 204 out of 457 reviews" "
Rating 8 - Good. 169 out of 457 reviews" "
Rating 6 - Okay. 58 out of 457 reviews" "
Rating 4 - Poor. 16 out of 457 reviews" "
Rating 2 - Terrible. 10 out of 457 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night at this hotel. Great service , attentive Clean spacious room. Get one with sea view. Large Buffett for breakfast , lots of choices. Easy parking Check in. Good money for the value only 25 min to center of Dublin. Sits on the sea.with large walkway with the sounds of waves crashing.
Stayed 1 night in Mar 2024

8/10 Good

Stephanie, Springfield

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Overall I’d say this hotel is just okay. I would not describe any of the staff as warm or inviting though they were not definably rude. In the bathroom there was something black in the caulking and grout. It generally seemed to be needing a deep clean and update. There was little to no noise barrier in the room. You could hear absolutely everything inside and outside of the hotel.
Stayed 1 night in Jan 2024

8/10 Good

Garland

Liked: Staff & service
The staff were very professional & customer service oriented. My room was clean, but poor lighting in the bathroom, & a light bulb over the sink not working. Also did not notice a hairdryer in the room.
Stayed 1 night in Dec 2023

8/10 Good

Bernadette

Stayed 1 night in Dec 2023

6/10 Okay

Pauline

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ian

Travelled with family
Liked: Amenities, property conditions & facilities
Great,had a great time
Stayed 2 nights in Oct 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was more convenient than I expected -- less than 45 minutes to get to the city centre and less than 10 minutes to Howth! But more importantly, the staff were wonderfully helpful and the rooms and property are gorgeous. Can't beat waking up to that view of the water!
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea views from the garden, peaceful and lovely.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Sep 2023

6/10 Okay

HELEN

Travelled with family
Liked: Staff & service, amenities
The Marine Hotel is like an old family-run hotel - excellent location, lovely rooms, wonderful views from the 'sea view' rooms, but staff need to communicate with each other more and take ownership of their jobs. Had issues with repeatedly requesting my room to be cleaned and coffee/toiletries to be replenished and door keys not working. One night there was a fire alarm that kept going off because the poor man who was on duty had not left the code to turn off the alarm. He was also the barman the next night and was a smashing lad. Ciara, the Receptionist, was amazing and went out of her way to help with my room choices. Suggestions would be to include conditioner with the toiletries and have housekeeping be more vigilant when looking for rooms that have the 'please clean' sign on the door so customers don't have to keep asking for their room to be cleaned. When I raised a concern about a particular issue, the hotel was exceptionally nice and sent wine and strawberries with an apology which I very much appreciated. I will always stay at the Marine for the location and the views, but would hope staff have a bit more training on customer skills.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2023

2/10 Terrible

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
What a letdown
I can only assume this place was once a nice hotel and it is now trying to glide by on that reputation. Our rooms were not available until more than 30 minutes past the check-in time. They refused to store our luggage for us in a secure location, so we had to sit in the lobby and wait for our rooms. We tried waiting in the bar, but they only had 2 employees covering the bar and dining area, so no one was there to assist us. Once we did get our rooms, the toilet in one room did not work. They said they would fix it while we went out to dinner. When we got back they said they did their best but it still wasn't working great. We asked the front desk to schedule a taxi to take us to the airport the following morning. I explained that there were 4 of us with luggage, so we would need a large vehicle. The next morning, I verified that the taxi was still scheduled and they confirmed it was but that they had not ordered a large enough vehicle for the 4 of us with luggage. Thankfully we asked her to get an appropriately vehicle, which did arrive in time, or half of us would have struggled to make our flight. Throughout each of these issues, the staff was unhelpful and acted uninterested in addressing or correcting these problems.
Stayed 1 night in Sep 2023

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities, room comfort
Could be better.
Wasn’t allowed eat in the bar like previous occasions. Food service was very slow and the Thai curry was quite bland. The breakfast service on the other hand was top-notch.
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
Could do better
The room was excellent but had vet pour ventilation. Due to the hot weather we asked if we could have a fan as we have had in other hotels but was told there were only 4 and they had been given to other guests. Fir a hotel with nearly 50 rooms this was very poor and adversely impacted sleep.
Stayed 2 nights in Sep 2023

4/10 Poor

paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

annlouise

Stayed 2 nights in Sep 2023

10/10 Excellent

Jane

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is good, nice and clean and the staff are helpful and friendly. The superior room was quite small, particularly the bathroom. The breakfast was 20 euros each with no flexibility if you just wanted cereal, tea and toast. We had this at a cafe across the road for half the price.
Stayed 3 nights in Aug 2023

8/10 Good

jonathan

Stayed 1 night in Aug 2023

8/10 Good

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

8/10 Good

Anton

Stayed 1 night in Jul 2023

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf trip
Very enjoyable
Stayed 2 nights in Jul 2023

8/10 Good

Ruth

This hotel was where we had our wedding reception years ago so we decided to visit again whilst in Dublin. It’s about 30 mins from the City Centre but it backs onto the sea. The lawns at the back go right down to the beach and there’s a little gate to get onto it from the hotel garden. We had a good room and brilliant bathroom with a rain head shower which felt very new. The dinner was good and reasonable too and we overlooked the sea from the restaurant. I slept well and the bed was comfy too. The staff were very helpful at breakfast as we didn’t want a large buffet just tea and toast so they said we cld just pay for a kid’s breakfast instead of €20 for a full Irish breakfast. The only comment of improvement would be to add a shelf or cupboard behind the bathroom door so there wld be somewhere to put a toiletries bag instead of the basin or the toilet cistern.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Miki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and helpful. It was beautifully quaint.
Stayed 2 nights in Jul 2023

8/10 Good

Mervin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The close proximity to the Dart train for easy access to downtown.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Poor staff
Asked about leaving luggage,was told to leave it in an in manned ,door on the latch room,with no receipt,receptionist was flippant when i refused to leave my bag. The middle aged Asian barman could not have been any more unfriendly to the point of being rude
Stayed 2 nights in Jun 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n
Stayed 1 night in Jun 2023

10/10 Excellent

PHILIP

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful
Stayed 2 nights in Jun 2023

8/10 Good

Martin

Stayed 2 nights in Jun 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent Stay
We had a great stay - Conor in the restaurant was very helpful and friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Steve

Disliked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, well positioned. The food was good, but the wine.. at 8 euros a glass was ridiculous
Stayed 1 night in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Bev, Salford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2023

10/10 Excellent

michael

Stayed 1 night in Apr 2023

10/10 Excellent

Lisette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service and good sized room. Bit far out from Dublin but train only 5 min walk for 30 min ride.
Stayed 2 nights in Apr 2023

10/10 Excellent

Justin

Stayed 1 night in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Great property and area.

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Lovely older hotel on the bay. Great staff, great views. Stately!
Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Stayed 1 night in Mar 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing hotel, needs work on their website.
Lovely hotel. Friendly staff. Comfortable room. Your only niggle is the price of breakfast on their website is less (€15) than what they actually charge (€20).
Stayed 1 night in Mar 2023