Land view from property

Reviews of Phoenix Park Hotel

3 out of 5
Phoenix Park Hotel
38-39 Parkgate Street, Dublin 8, Dublin, Dublin

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 717 reviews" "
Rating 8 - Good. 300 out of 717 reviews" "
Rating 6 - Okay. 162 out of 717 reviews" "
Rating 4 - Poor. 74 out of 717 reviews" "
Rating 2 - Terrible. 34 out of 717 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Fionnuala

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Jan 2024

6/10 Okay

Stacey

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was mediocre. It was fine since we spent limited time in our room. Our kettle was fried so when we went to make coffee in the morning, we were smoked out. The toilet paper roll dispenser was broken, the sink was cracked in several places and the shower only worked if we wrapped a wash cloth around the diverter. We asked to have our room vacuumed but we were told the cleaning staff went home before noon. There is no fridge or ice. There were fun restaurants close by and it is walking distance to everything. So that was our highlight.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2023

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there with my boys, convenient, affordable and breakfast!
Stayed 1 night in Nov 2023

8/10 Good

Edward

Stayed 1 night in Oct 2023

10/10 Excellent

Hal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient when coming off the train. It is in easy walking distance to a number of attractions.
Stayed 1 night in Oct 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice hotel, a little further from downtown then we expected.
Stayed 3 nights in Oct 2023

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Where we were on the street side- it was noisy. Wish there was air conditioning. We got really hot.
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to the city center. Right beside a fantastic park.
Stayed 6 nights in Sep 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property was relatively affordable, the room is clean and a decent size. The staff was helpful and is close to public transit as well as some restaurants and local stores. The biggest problems are 1. There is no fridge and 2. The water pressure in the shower was less than it should have been. Overall still a really good experience.
Stayed 3 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and very clean. Staff were good. The only downside was street noise due to traffic but this was easily overcome with ear plugs.
Stayed 1 night in Sep 2023

10/10 Excellent

Vladka

Stayed 1 night in Sep 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The Phoenix Park Hotel was a good option for a resonable price, decent locarion, there were options for dining around the corner and is walking distance to many of the Dublin attractions. The staff was very nice and helpful. No AC in the rooms but not unusual for the area. Bathrooms seem to have been recently remodeled.
Stayed 2 nights in Sep 2023

2/10 Terrible

Antony

Stayed 1 night in Aug 2023

6/10 Okay

Michael G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt that the hotel was good in most aspects. Simple things like toilet tissue was cheap quality and could have done with more tea and coffee, and there were no biscuits.
Stayed 2 nights in Aug 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Karol

Stayed 1 night in Jul 2023

4/10 Poor

Jerry

Disliked: Cleanliness
Room has odor. Carpets dirty. Lots of outside noise. Poor experience
Stayed 1 night in Aug 2021

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is perfect. The rooms are clean and the bed was the most comfortable one I've ever had in a hotel. Just a little out side of the main part of town, but still very close to everything. Perfect location if you are going to the Guinness brewery.
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit to the Phoenix Park Hotel. This place is a gem, conveniently located near Phoenix Park within convenient distance to everything you may want to see in Dublin. The staff are absolutely the best. We were treated to great food recommendations, excellent directions, and great morning breakfast and conversation. Thanks to Lucia and Caroline for making this such a wonderful experience. I would absolutely choose this place again. I miss them already. :)
Stayed 5 nights in Mar 2020

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a room with 2 singles and 1 double lady on reception was so kind and helpful
Stayed 2 nights in Mar 2020

8/10 Good

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great otherwise
Was first given the wrong room but that was very quickly rectified with lots of smiles everything was lovey so was the lady at counter but she was a little to heavy on pushing her beliefs down my throat about Coronavirus and I was just trying to order a taxi. Was extremely friendly tho.
Stayed 1 night in Mar 2020
Response from Phoenix Park Hotel on 11 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Niall

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Phoenix Park Hotel on 3 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Phoenix Park Hotel on 3 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix Park Hotel Dublin.
Our three nights at the Phoenix Park Hotel were good. The location is convenient for travel into the City Centre by tram. Also Hoeston railway station is nearby. Reception staff were friendly and helpful, beds were comfortable, and WiFi available in your room. All things considered, excellent value for money.
Stayed 3 nights in Feb 2020
Response from Phoenix Park Hotel on 1 Mar 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Samy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Stayed 1 night in Feb 2020
Response from Phoenix Park Hotel on 1 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The staff couldn't be more helpful. We had a real issue with the showers and ended up using showers in 4 different rooms over 2 nights! They really need to sort their water supply.
Stayed 2 nights in Feb 2020
Response from Phoenix Park Hotel on 1 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Satisfactory for the price. Facilities more like a B&B than a hotel.
Stayed 1 night in Feb 2020
Response from Phoenix Park Hotel on 16 Feb 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room was badly lit, not helped by being decorated in a dark colour. There was a musty smell on arrival, had to open the windows to air the room. Had to get out of bed to turn off the bedside light and the tap in the bathroom leaked continuously. Overall at the lower end of 3 stars. Cheap price was the best feature.
Stayed 5 nights in Feb 2020
Response from Phoenix Park Hotel on 16 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ronan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 30 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 26 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dublin trip
Excellent value and comfortable and warm and friendly
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 26 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable, close to station and Luas
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 23 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 23 Jan 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Catriona

Liked: Room comfort
Disliked: Cleanliness
We stayed at the hotel for the weekend. It was comfortable and cosy. We felt the breakfast times were too early. The room was nice, however, the radiator in the bedroom wasn’t working and one pillow was dirty. Reception changed this with no problem at all. Overall, we had a comfortable stay.
Stayed 3 nights in Jan 2020
Response from Phoenix Park Hotel on 23 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple small quite hotel stayed one night for business purposes. Breakfast served until 9, cereal, toast, scones, tea, coffee, grand job.
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 16 Jan 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not the greatest place to stay
The welcome was great ,the bed was comfy and after that it was all down hill. The bathroom tiles and the shower tray were chipped, the legs of the chair were very wobbly which made me nervous to sit on and i got breakfast included in the price to find that it was only a lite breakfast provided of which it was cereal or bread of which I can have neither so it was a very expensive small glass of grapefruit juice. Again the staff were lovely which was its only saving grace and it was clean.
Stayed 1 night in Jan 2020
Response from Phoenix Park Hotel on 11 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small home feel with clean rooms and showers. WiFi and breakfast included as well as coffee/tea, hairdryer, and outlet converters in room. My time was brief but I enjoyed how easy the location was to work with and the refreshing stop off while traveling through Dublin.
Stayed 1 night in Dec 2019
Response from Phoenix Park Hotel on 10 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

GARY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Phoenix Park Hotel on 3 Dec 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

ANNE, MACOMB

Travelled with family
Liked: Cleanliness, staff & service
The room was very small but functional and clean. The location was perfect because we were a 5 minute walk from the mass transit system that took us all over Ireland.
Stayed 7 nights in Nov 2019
Response from Phoenix Park Hotel on 3 Dec 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Phoenix Park Hotel on 3 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Norman

Stayed 1 night in Nov 2019

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
Needed an overnight close to Heuston Station after a night flight into Duboin. This hotel is only around the corner with a direct bus from the airport. Super friendly (and fast) check-in/check-out Comfortable room Will use again
Stayed 1 night in Nov 2019
Response from Phoenix Park Hotel on 29 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Phoenix Park Hotel on 27 Nov 2019
Thanks for staying with us. We appreciate your feedback!