Came to stay for 3 nights from York, found the hotel staff welcoming and helpful, very nice having someone take our heavy bags up to our room whilst we had a drink.
Our room was fantastic and clean, had everything we could possibly want. It had a well appointed and clean bathroom which was a pleasure to use. Comfortable bed, but please, please, get rid of those extra cushions that just take up room!
Had room service on the last day that arrived precisely when it was supposed to, overall a very enjoyable stay in a very wonderful city.
I and my fiancé stayed with you for 3 nights for my birthday. The hotel was lovely and clean. The staff were brilliant and couldn't do enough for you, they even told us all the best places to eat and where we could go out to party! An overall lovely hotel with a real pride in giving they're guest a great expletive of the city!
I stayed here for a weekend trip to see the sights. From the very first the hotel staff could not have been more helpful and courteous, having my room ready early after I rang ahead and asked about arriving earlier. Apex City is wonderfully located in the Grassmarket, making it within handy walking distance of most of the main sights. Though it is in a fairly lively area, my room wasn't noisy. The rooms were cosy, comfortable and clean and the amount of storage is very good (I've stayed in hotels where there was virtually none).
They serve a good breakfast (an extra for my particular deal, but there is a saving if you reserve in advance) with plenty of choice.
Fantastic views of the castle are a great bonus!
I literally couldn't say more great things about this hotel. I will definitely be back and will only stay here. Their location couldn't be any better and the comfort and attentiveness of the front desk is above and beyond most hotels I've stayed in. They allowed an early check in when we came in from a overnight flight and were exhausted. Also, they were very comfortable and clean. The bathtub is huge and the towel warmer is amazing. I wouldn't stay anywhere else in Edinburgh. This hotel is within walking distance to anything in Edinburgh- castle, tour pickups, shopping, train station. Also the cafe next door is great for breakfast as we never had it at the hotel. I will be back to stay here.
A great Edinburgh hotel to escape London from. I wrote an email to them beforehand asking if we (my girlfriend and I) could have a castle facing room, and they delivered. The facilities were great, and although I was a little skeptical about the conditions and overall class of the room when booking - knowing little about the Sheraton brand - it was really nice and generally worth the money we put in. Friendly staff in both the hotel and the spa. We had hotel club access, but sadly the breakfast there was just a continental breakfast, and we had to pay extra to have breakfast in the main dining area - which was a shame given the high cost to upgrade to club room access. Refreshments in the club room ended at 1900/1930, which personally I thought was disappointingly early. I also forgot to bring swim trunks for the spa, a rookie error which cost me £25 at the pool. Room service was terrific (bit pricey), but the HD/non-HD format for movie rental was a bit unfair.
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