Bar (on property)

Reviews of Hotel VIP Executive Zurique

3 out of 5
Hotel VIP Executive Zurique
Rua Ivone Silva 18, Lisbon

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 900 reviews" "
Rating 8 - Good. 372 out of 900 reviews" "
Rating 6 - Okay. 226 out of 900 reviews" "
Rating 4 - Poor. 70 out of 900 reviews" "
Rating 2 - Terrible. 32 out of 900 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Janos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had good time nice Hotel
Stayed 6 nights in Feb 2024
Response from Hotel VIP Executive Zurique on 7 Mar 2024
Dear Janos,Thank you for your nice evaluation.Hope to see you soon.Best regards,

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff 5 mins walk to Metro , 5 mins walk to Entrecampos Station , Plenty of Bars resteraunts locally an all round convienient spot .
Stayed 1 night in Jan 2024
Response from Hotel VIP Executive Zurique on 10 Jan 2024
Dear Keith,Thank you for your nice comments and evaluation.We hope to see you soon.Best regards

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Everything was neat and tidy
Stayed 1 night in Dec 2023
Response from Hotel VIP Executive Zurique on 17 Dec 2023
Dear Donald.Thank you for your rating and comment.We are happy that you enjoyed your stay with us. To the next.Best regards,

8/10 Good

David

Good service
Stayed 1 night in Oct 2023
Response from Hotel VIP Executive Zurique on 16 Oct 2023
Dear David,Thank you for your nice evaluation.We hope to have you back very soon.Best regards.

10/10 Excellent

Catarina, South River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel VIP Executive Zurique on 22 Sept 2023
Estimada Catarina,Obrigado pela avaliação máxima.Ficamos felizes por ter correspondido à sua expectativa.Até à próxima.Melhores cumprimentos

8/10 Good

Geraint

Stayed 1 night in Jul 2023
Response from Hotel VIP Executive Zurique on 30 Aug 2023
Hello Geraint.Thank you for your evaluation.We understand by our review that you did enjoy your stay with us. That is great.Waiting for your next visit.Best regards

6/10 Okay

Maria

The housekeeping staff were nicer than some front desk staff and more helpful. The evening bartenders were amazing. I thought I had paid for continental breakfast with my package, and it turns out it was not included. Pool was closed the first day I got there and had to go to hotel next door. Air conditioning was controlled, and it was hot and humid at night. But I can say that of all countries I been to Portugal is my favorite. I will definitely go back.
Response from Hotel VIP Executive Zurique on 26 Jul 2023
Hello Maria,Thank you for your very detailed comment and evaluation of our services.We are happy that most of your expectations were met during your stay with us.We will keep working everyday to improve even more.See you on a next opportunity.Best regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hotel VIP Executive Zurique on 24 Jul 2023
Dear David,Thank you for your very nice evaluation.We work everyday for this kind of feedback from our guests.See you next time.Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy bed, spotlessly clean. Staff all friendly and helpful
Stayed 7 nights in Jul 2023
Response from Hotel VIP Executive Zurique on 17 Jul 2023
Dear Matthew,Thank you very much for your very kind comment and evaluation.I will make that every member of the staff reads your review.This is what we work for everyday.Hope to see you soon.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool, but air conditioning disappointing.
We booked this as it had air con and a pool. Lovely pool with plenty of sun loungers and great for plane spotting. However the aircon is centrally controlled and too warm for comfort overnight. I did ask for it to be made cooler, but didn't notice much difference. It was warm outside anyway and if you opened the window the plane and train noise was very loud. However with both layers of double glazing closed the sound is not a problem.
Stayed 5 nights in Jul 2023
Response from Hotel VIP Executive Zurique on 10 Jul 2023
Dear Guest,Thank you very much for your evaluation and visit to our Hotel. We took good note of your concerns and will speak with the concerned departments.Hope to see you back again.Best regards

10/10 Excellent

Sur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place Near the metro Walking distance to shops and restaurants
Stayed 1 night in Jun 2023
Response from Hotel VIP Executive Zurique on 29 Jun 2023
Dear Sur,Thank you for your very positive evaluation and visit.We are glad that you enjoyed your stay with us.Visit us again as soon as possible.Best regards,

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel VIP Executive Zurique on 29 Jun 2023
Hello Dean,Thank you for your positive evaluation.We are glad that your expectations were met during your stay with us.Hope to see you again real soon.Best regards,

10/10 Excellent

Lavonne Yvette

Stayed 3 nights in Jun 2023
Response from Hotel VIP Executive Zurique on 10 Jul 2023
Dear Lavonne,Thank you very much for your maximum evaluation and visit to our Hotel.We work everyday to improve our services and to receive compliments from our guests.Hope to see you again soon.Best regards,

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hotel VIP Executive Zurique on 8 Jun 2023
Hi Ryszard,Thank you very much for your top evaluation.Hope to see you again soon at our Hotel.Best regards.

8/10 Good

Danish

Liked: Staff & service
Stayed 2 nights in May 2023
Response from Hotel VIP Executive Zurique on 8 Jun 2023
Hi Mr. Danish,We are happy that you enjoyed your stay.Return as soon as possible.Thank you for evaluating our services.Best regards

10/10 Excellent

Aldo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything. The small souvenirs boutique was fantastic. The Staff excellent!
Stayed 1 night in May 2023
Response from Hotel VIP Executive Zurique on 8 Jun 2023
Dear Mr. Aldo, thank you very much for your nice comments and evaluation.I will make sure that your comments will passed onto the staff.Hope to see you soon.Best regards

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is approximately 1.5km walk from the nearest subway to go into the centre. There is otherwise very little immediately surrounding the hotel. The actual hotel is based in a large compound car park area, so you will need to willing to adventure to enjoy here. The breakfast was good, a small selection of cold meats and cheeses, some hot food options, and some fresh fruits. The obvious options of bread and cakes were plenty also. This is worth the money without a doubt. Inside the hotel is varied, some parts appear modern and recently refurbished, although other parts appear to be very dated. Overall a great stay, the staff are very friendly and helpful. This is a definite highlight of this hotel.
Stayed 1 night in May 2023
Response from Hotel VIP Executive Zurique on 8 Jun 2023
Dear Dionne,We are very happy that your enjoyment was full during your stay at our Hotel.I will make sure that our staff reads your comments.We hope to see you back as soon as possible.Best regards,

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff.
Stayed 1 night in May 2023
Response from Hotel VIP Executive Zurique on 15 May 2023
Dear Aldo,Thank you very much for your evaluation.Best regards

10/10 Excellent

Margaret, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful stuff. Restaurant, room service very handy. Close to other restaurants and coffee shops. Bus stops close by.
Stayed 3 nights in Apr 2023
Response from Hotel VIP Executive Zurique on 2 May 2023
Dear Margaret,Thank you very much for your comments and visit.We hope to see you back in our Hotel as soon as possible.Best regads,

8/10 Good

Lynda Burton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel VIP Executive Zurique on 2 May 2023
Dear Lynda,Thank you very much for your evaluation.We will keep working to earn your trust for a new visit.Best regards,

4/10 Poor

Donald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant food was almost inedible. Room service was slow and got the order wrong. 1hr and 45 minutes to finally get it straight. Staff was polite but not helpful if there was a problem. The entrance is on a dirty litter filled gravel/old pavement parking area. We were driving a rental. We had no idea that 1) The lot was owned by the city 2) There was an underground parking on the other side of the building. No signs indicating where to park and no one telling us. So we left the car and ended up with a parking ticket. €30 and if not paid it increases to €150. When i showed it to the front desk staff, the senior man dismissed it with a smirk and and a wave of his hand. They onviously had this happen all the time. Aside from this, there was a cheap plastic shower curtain dirty and brown on the bottom edge. This is an older property that needs lots of updates.
Stayed 2 nights in Apr 2023
Response from Hotel VIP Executive Zurique on 26 Apr 2023
Dear Donald,Thank you for your comments and evaluation. We are not happy that you did not enjoy your stay with us. We would like to receive you again in order to change your opinion over our services.Best regards.

10/10 Excellent

Wai Shun Eric

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable hotel
Stayed 4 nights in Mar 2023
Response from Alexandre Pita (Front-Office Manager) on 31 Mar 2023
Hello Wai Shun,Thank you for your comments and evaluation.Have a great day!

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities
Such a clean hotel .lovely reception staff and super clean bathroom also so close to the airport via the metro .next time in Lisbon I will only book this place
Stayed 2 nights in Mar 2023
Response from Alexandre Pita (Front-Office Manager) on 24 Mar 2023
Hello Sybil and thank you for your nice words.I'll make I will pass them through our departments.Hope to see you next time around!Have a great day!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Mar 2023
Response from Alexandre Pita (Front-Office Manager) on 14 Mar 2023
Hi Jose,Thank you very much for your comments and evaluation.Have a great day!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Excellent hotel for the price, nice and quiet with very friendly and accommodating staff.
Stayed 3 nights in Mar 2023
Response from Alexandre Pita (Front-Office Manager) on 14 Mar 2023
Hello Guest,We are happy that you really enjoyed your stay with us.That is our daily goal!Thank you

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Feb 2023
Response from Alexandre Pita (Front-Office Manager) on 13 Feb 2023
Dear Mr. AndreWe were delighted to welcome you to VIP Zurique.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best Regards!

8/10 Good

Paola, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good value for your money, abundant choices for breakfast, and a spacious, clean room. All the staff were helpful and friendly, from the lobby, restaurant, bar, and souvenir shop to the nice lady who cleans the rooms. Thanks for making my stay in Lisbon better than expected. Muito obrigada!!!
Response from Alexandre Pita (Front-Office Manager) on 12 Jan 2023
Dear Mrs. Paola,On behalf of the entire VIP Zurique team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best Regards!

8/10 Good

Verified traveller

Liked: Room comfort
Just a little too far out of the main touristy area for me but fantastic chilled out hotel .able to leave luggage but help with transport and eating out places wouldve been good (prices)
Stayed 4 nights in Nov 2022
Response from Alexandre Pita (Front-Office Manager) on 16 Dec 2022
Dear Guest,On behalf of the entire VIP Zurique team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best Regards!

8/10 Good

Marc

Stayed 3 nights in Oct 2022
Response from Alexandre Pita (Front-Office Manager) on 25 Nov 2022
Dear Mr. Marc,We were delighted to welcome you to VIP Zurique.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best Regards!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Response from Alexandre Pita (Front-Office Manager) on 14 Nov 2022
Dear Mrs. Sara,Thank you very much for giving us the maximum score!Comments like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alexandre Pita (Front-Office Manager) on 14 Nov 2022
Dear Mr. David,We were delighted to welcome you to VIP Zurique.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best Regards!

6/10 Okay

Eugene

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
Beds were rather hard, not comfortable at all. Pillows very small. Wife and I both received some type of bug bites and hotel moved us to another room when we told them. Noisy location in general, near airport and train station. Staff were polite and courteous.
Stayed 15 nights in Sep 2022
Response from Alexandre Pita (Front-Office Manager) on 14 Oct 2022
Dear Mr. Eugene,We appreciate your comments regarding your stay at VIP Zurique, which received our best attention.We regret and have noted all your comments, which will be analyzed meticulously by our team in order to overcome this unpleasant situation. Our goal is to serve our customers with the greatest effort and dedication.We look forward to your next visit.Best Regards!

8/10 Good

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

6/10 Okay

Walter

Travelled with family
Disliked: Cleanliness
The localization is fantastic and the food they serve in the bar is very good. The hotel need to improve the room service in general. When you arrive at the end of the day after a long day of working or tour, you expect to find your room cleaned and organized, and disappointedly it did not happen 4 or 5 times out of the 20 days of my staying. And even when they "cleaned" the room, the quality was not that good and also the staff regularly missed to leave towels, papers, shampoo, etc., which forced me to call the front desk and ask for this kind of stuff.
Stayed 20 nights in Aug 2022
Response from Alexandre Pita (Front-Office Manager) on 5 Sept 2022
Dear Mr. Walter,We would like to thank you for the comment regarding your stay.Our guests’ opinions are very important to us, so that we can improve and perfect our services. We hope to see you again soon at VIP Zurique.Best Regards!

6/10 Okay

Pavlo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Alexandre Pita (Front-Office Manager) on 2 Aug 2022
Dear Pavlo Thank you for your evaluation. Best Regards!

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Big hotel in downtown
This is a building located in the business district of Lisbon. Its a walkable distance to the closest metro station and There is also food available within a little walk. It had the typical breakfast that we found at comparable hotels around Lisbon. During our trip Lisbon hit 40 degrees and our air condition struggled to keep the room comfortable. That was my only complaint. The pool is big and much appreciated.
Stayed 2 nights in Jul 2022
Response from Alexandre Pita (Front-Office Manager) on 2 Aug 2022
Dear Shawn, Thank you for your evaluation. Best Regards!

8/10 Good

Aubrey, Kewadin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a clean hotel that is close to the airport
Stayed 1 night in Jun 2022
Response from Alexandre Pita (Front-Office Manager) on 2 Aug 2022
Dear Mrs. Aubrey, We were delighted to welcome you to VIP Zurique. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards!

4/10 Poor

Katalin

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
very nasty personnel in breakfast service, especially female boss/overseer
Stayed 4 nights in Jun 2022
Response from Alexandre Pita (Front-Office Manager) on 2 Aug 2022
Dear Mrs. Katalin We appreciate your comments regarding your stay at VIP Zurique, which received our best attention. We regret and have noted all your comments, which will be analyzed meticulously by our team in order to overcome this unpleasant situation. Our goal is to serve our customers with the greatest effort and dedication. We look forward to your next visit. Best Regards!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jun 2022

8/10 Good

Fred, Guildford

Liked: Staff & service
Stayed 7 nights in Jun 2022

2/10 Terrible

joseph

Stayed 1 night in Jun 2022
Response from Alexandre Pita (Front-Office Manager) on 2 Aug 2022
Dear Joseph, Thank you for your evaluation. Best Regards!

10/10 Excellent

Lev

Stayed 1 night in Jun 2022
Response from Alexandre Pita (Front-Office Manager) on 2 Aug 2022
Dear Lev, Thank you for your evaluation. Best Regards!

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is very good. Next to train and metro station. Breakfast is just basic for €9.00 Reasonable price This hotel is short of stuff and checking in and checking out takes a long time. Just one person doing that job There was only 2 tiny pillows. I have asked for additional 2 and they brought it very quickly Plenty of parking spaces. I did not have car, so don’t know about price for it People are very friendly.
Stayed 2 nights in Jun 2022
Response from Alexandre Pita (Front-Office Manager) on 14 Jun 2022
Dear Mr. Jerry, We were delighted to welcome you to VIP Zurique. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards!

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very easy parking, can walk anywhere
Stayed 2 nights in May 2022
Response from Alexandre Pita (Front-Office Manager) on 14 Jun 2022
Exmo. Sr., Muito obrigado por nos atribuir a pontuação máxima! São comentários como este que nos dão motivação e alento para fazermos sempre mais e melhor. Continuaremos a trabalhar para merecer a vossa confiança. Até breve! Com os melhores cumprimentos!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022
Response from Alexandre Pita (Front-Office Manager) on 16 May 2022
Dear Mr. Paul Thank you very much for giving us the maximum score! We will continue to work to earn your trust. See you soon! Best Regards!

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice. I liked the restroom. The outside of the building could use some updating.
Stayed 4 nights in Apr 2022
Response from Alexandre Pita (Front-Office Manager) on 13 Apr 2022
Exmo. Sr. Victor, Desde já agradecemos a avaliação referente à sua estada. A opinião dos nossos hóspedes é muito importante para que possamos melhorar e aperfeiçoar os nossos serviços e ir de encontro com as suas expectativas. Esperamos voltar recebê-lo em breve, no VIP Zurique. Com os melhores cumprimentos!

4/10 Poor

Marissa

Travelled with partner
Disliked: Staff & service
Most of the staff are not helpful and make you feel that you are bothering them. They do not have any toiletries in the front desk and housekeeping starts late. They do not know about Covid testing and they will not make any effort to assist you in finding one. They do not even have plug adapters for guests (U.S-Europe).
Stayed 5 nights in Apr 2022
Response from Alexandre Pita (Front-Office Manager) on 13 Apr 2022
Dear Mrs. Marissa, We regret and have noted all your comments, which will be analyzed meticulously by our team in order to overcome this unpleasant situation. Our goal is to serve our customers with the greatest effort and dedication. Best Regards!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service all the staff was friendly
Stayed 1 night in Mar 2022
Response from Alexandre Pita (Front-Office Manager) on 16 Mar 2022
Dear Mr. Ron, Thank you very much for giving us the maximum score! Comments like these give us the motivation and encouragement to always do more and better. We will continue to work to earn your trust. See you soon! Best Regards!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Ron

Stayed 1 night in Mar 2022