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Grand Hotel
5.0 star property

Luxury boutique hotel, walk to Main Market Square

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Hotel

Photo gallery for Grand Hotel

LED TV
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board
Banquet hall
Bar (on property)

Overview of Grand Hotel

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is €157
Price available on 29/4/2024

Explore the area

Map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014
  • Popular LocationMain Market Square2 min walk
  • Popular LocationRoyal Road2 min walk
  • Popular LocationWawel Castle15 min walk
  • AirportKraków (KRK-John Paul II - Balice)24 min drive
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Room options

View all photos for Business Room

Business Room

Business Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Executive Apartment

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Executive Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Room

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Economy Room

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Hotel Polski Pod Białym Orłem
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (935)
The price is €111
per night
21 Apr - 22 Apr
Hotel Polski Pod Białym Orłem

About the area

Kraków

Grand Hotel is located in Kraków Old Town, a neighbourhood in Kraków, and is near a train station and near the boardwalk. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Jordan Park and Aquarium and Natural History Museum are also worth visiting. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours, cave exploring and skydiving nearby.
Visit our Kraków travel guideOpens in a new window

What's nearby

  • Main Market Square - 2 min walk
  • Royal Road - 2 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kurdwanów P+R Station - 10 min drive
  • Kraków Główny Station - 19 min walk
  • Kraków (KRK-John Paul II - Balice) - 25 min drive

Restaurants

  • AntyCafe - 1 min walk
  • Gościnna Chata - 1 min walk
  • Krowarzywa - 1 min walk
  • Polskie Smaki - 1 min walk
  • Makarun Kraków - 1 min walk

About this property

Grand Hotel

Luxury boutique hotel located in Kraków Old Town
Grand Hotel is located close to Main Market Square and Royal Road, and provides an attached winery, an art gallery on-site and a library. Active travellers can enjoy cycling at this hotel. Treat yourself to a sports massage or other spa services. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a banquet hall
  • A lift, concierge services and a reception hall
Room features
All 64 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Baths, free toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered parking on site (PLN 240 per day)
  • Limited on-site parking (max 4 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: PLN 120 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Library
  • Sauna
  • Winery

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Portable hoist available
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 80 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 120 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self-parking fee: PLN 240 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

Is Grand Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of PLN 80 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grand Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Hotel on 29 Apr 2024 start from €156.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel?

Self-parking is available for PLN 240 per day. Limited spots are available.

What time is check-in at Grand Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel?

Checkout is at noon.

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Grand Hotel located?

Located in Kraków Old Town, this luxury hotel is steps away from Florianska Street, Main Market Square and Royal Road. Historical Museum of Krakow and Amber Museum are also within 5 minutes. Kraków Główny Station is 19 minutes by foot.

Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 712 reviews" "
Rating 8 - Good. 239 out of 712 reviews" "
Rating 6 - Okay. 112 out of 712 reviews" "
Rating 4 - Poor. 36 out of 712 reviews" "
Rating 2 - Terrible. 12 out of 712 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ewelina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Hyun kun

Liked: Cleanliness, staff & service, room comfort
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Stayed 3 nights in Dec 2023

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip to Krakpw
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Hotel is Grand
Wonderful classic, historic hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Property conditions & facilities
A mistake to book this.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe Trip Oct 2023
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
Stayed 2 nights in Oct 2023

6/10 Okay

Liam

Liked: Cleanliness, room comfort
5 Star building but 2 Star service . Disappointing
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
Stayed 7 nights in Oct 2023