10/10 Excellent
Jonathan
Travelled with group
1 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some hotels have a signature scent that hits you when you walk in. We arrived sometime after midnight, and the foyer floor was being mopped. The area smelled of floor cleaner; however, the smell did not disappear. Every time we walked in, the pungent citrus smell of Flash smacked us in the nostrils.
The hotel is nice in an old-world sort of way. The staff is generally delightful, but the ergonomics of the rooms need to be considered.
Sockets were not placed where they are useful. The one for the desk is near the floor.
The bathroom was nice but nowhere to put the hand towel. Mine was draped over the back of the washbasin. The robe was way too small and I am an average size. Slippers were made from some eco fabric - good idea but they were not comfortable and not ideal for wet feet. The shower flows more quickly than the drain lets the water out, so the whole bathroom gets wet.
The rooms we have (singles) had a lot of furniture in them relative to the room size, leaving little space.
On a positive note - the air con was simple to use and actually worked.
Breakfast was fabulous - staff to guest ration of around 2:1 and excellent vegan options offered.
We got late check out and they kept our bags and car for a few hours longer.
The staff are lovely - with a little thought, the hotel could be really wonderful too.
Reading in becd
Breakfast:
Jonathan
Stayed 4 nights in Mar 2024
