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Reviews of Wyspianski Hotel

3 out of 5
Wyspianski Hotel
Ul Westerplatte 15, Kraków, Lesser Poland

Reviews

8.2

Very good

Rating 10 - Excellent. 336 out of 1000 reviews" "
Rating 8 - Good. 463 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleased we chose this hotel. It’s within easy walking distance from the main station and old town main square. There is a convenient supermarket directly underneath. It’s not much to look at from outside but stylish inside. Probably one of the cleanest hotels I’ve ever stayed in. All of the staff were friendly and helpful. The room was plenty big enough for three of us, with lots of clothes storage and plenty of towels which were refreshed daily. I asked for a kettle in our room which was provided with sachets of tea and coffee but no milk. We just purchased milk and left it on the balcony outside as it’s February and cold enough to keep it chilled. We requested a room facing the road, which didn’t really have much of a view apart from the buildings opposite and quite a busy road and even though it could be noisy we were so worn out each evening the noise didn’t bother us. However large groups of school children do seem to stay here and they did keep us awake one night so maybe next time we would request a room as far away from them as possible! We had three single beds which were perfectly comfortable but we are all of small build so not sure how good they would be for larger frames. We had to leave our room at 11am but as our flight was not until the evening we left our luggage in a locked storage room at the hotel. An excellent base for the train station, sight seeing on foot and Uber taxis. Would definitely stay here again.
Stayed 3 nights in Feb 2024
Response from Joanna - Sales and Marketing Department on 19 Feb 2024
Thank you very much for your feedback and the time you took to write us about your impressions. We are delighted your stay at Hotel Wyspianski was successful and your stay in Krakow provided you with a pleasant experience.Feedback from our satisfied guests is always motivating for our team. We look forward to seeing you again in the future. Best regards.

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Joanna - Sales and Marketing Departmen on 17 Jan 2024
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Joanna - Sales and Marketing Department on 15 Jan 2024
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Joanna - Sales and Marketing Department on 15 Jan 2024
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Isobel

Stayed 1 night in Dec 2023
Response from Joanna - Sales and Marketing Department on 19 Feb 2024
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

gilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price!! you have everything you need for a great stay. Very close to the main square in the old town, literally over the road. Would definitely stay again.
Stayed 5 nights in Dec 2023
Response from Joanna - Sales and Marketing Department on 19 Feb 2024
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Chris

Stayed 4 nights in Dec 2023
Response from Joanna - Sales and Marketing Department on 28 Dec 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Basic three star hotel for good price. Location is the only reason to choose this hotel. 5 min walk to main train station 5 min walk to central square.
Stayed 2 nights in Dec 2023
Response from Joanna - Sales and Marketing Department on 15 Dec 2023
Thank you for your evaluation and feedback. However, we are sorry that it was not possible to meet all your expectations.

10/10 Excellent

Tetsuya

Stayed 1 night in Dec 2023
Response from Joanna - Sales and Marketing Department on 14 Dec 2023
hank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

6/10 Okay

Takeshi

Stayed 2 nights in Dec 2023
Response from Joanna - Sales and Marketing Department on 11 Dec 2023
Thank you for your review of Hotel Wyspianski.

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Excellent location, breakfast pretty basic, rooms large and clean
Stayed 3 nights in Nov 2023
Response from Joanna - Sales and Marketing Department on 6 Dec 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, spacious room with 3 beds. Pleasant staff , would use again .
Stayed 2 nights in Nov 2023
Response from Joanna - Sales and Marketing Department on 6 Dec 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Liam

Stayed 3 nights in Nov 2023
Response from Joanna - Sales and Marketing Department on 14 Dec 2023
hank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Joanna - Sales and Marketing Department on 27 Nov 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Kelly

Stayed 1 night in Nov 2023
Response from Joanna - Sales and Marketing Department on 20 Nov 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joanna - Sales and Marketing Department on 27 Nov 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff faultless.will definitely return
Stayed 5 nights in Oct 2023
Response from Karolina - Reservation Department on 20 Oct 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
No tea or coffee in room no kettle to make drinks
Stayed 3 nights in Oct 2023
Response from Karolina- Reservation Department on 20 Oct 2023
Thank you for your opinion. Kettle and tea/coffee facilities are avavilable in Classic rooms on request ( just ask at the Reception desk).We warmly invite you to visit us again!

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay! Convenient location, friendly staff, nice, clean rooms, parking near by.Thank you!
Stayed 2 nights in Oct 2023
Response from Karolina-Sales Department on 12 Oct 2023
Thank you very much for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Joanna - Sales and Marketing Department on 5 Oct 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

2/10 Terrible

Eva

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Avoid this hotel. The rooms are not as described.
I was fully dissapointed by the size of our room no. 232. I have never seen so small room in the ***Hotel. The measure od this room was aproximatelly 2.5x4.5m, IT was not 16 od 18m2 how given on your web site!!!!And the smallest bath room!!! Excuse me, will never come back to hotel Wyspiański. Why give you wrong size of rooms on your web site. I wont recommend your hotel!!!
Stayed 2 nights in Sep 2023
Response from Joanna - Sales and Marketing Department on 28 Sept 2023
Dziękujemy za czas poświęcony na ocenę hotelu. Bardzo nam przykro, że nie udało się spełnić Pani oczekiwań. Hotel Wyspiański jest obiektem 3*** i spełnia wszystkie konieczne wymagania. Wymiary pokoi podane w opisie oferty są zgodne z rzeczywistością i obejmują pokój z łazienką i przedpokojem. W naszej ofercie posiadamy również inne typy pokoi. Wszystkie nasze pokoje są optymalnie wyposażone i urządzone a ich przestrzeń została zaprojektowana tak, aby każdy czuł się tutaj komfortowo. Przykro nam, że nie była Pani zadowolona z pobytu.Mamy nadzieję, że pobvt w Krakowie zaliczyła Pani do udanych. Pozdrawiamy serdecznie.

10/10 Excellent

Tor Gunnar

Stayed 3 nights in Sep 2023
Response from Joanna - Sales and Marketing Department on 27 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at hotel wyspianski krakow l would stay again and will recommend it to friends and family location excellent hotel very clean and staff helpful
Stayed 3 nights in Sep 2023
Response from Joanna - Sales and Marketing Department on 21 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Vitaliy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One step from the Old Town
Stayed 1 night in Sep 2023
Response from Joanna - Sales and Marketing Department on 25 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Leslie

Stayed 2 nights in Sep 2023
Response from Joanna - Sales and Marketing Department on 19 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Nataliya

Stayed 1 night in Sep 2023
Response from Joanna - Sales and Marketing Department on 18 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

6/10 Okay

JOLANTA

Travelled with partner
Disliked: Property conditions & facilities
We upgraded to premium what they call but should have been standard hotel room (safe, AC, fridge ) cleaning is fine but some are not even wiped out. Box of tissue should B standard in room. Will not go back to this hotel
Stayed 6 nights in Sep 2023
Response from Joanna - Sales and Marketing Department on 11 Sept 2023
Dziękujemy za czas poświęcony na ocenę hotelu. Bardzo nam przykro, że nie udało się spełnić Pani oczekiwań. Hotel Wyspiański jest obiektem 3*** i spełnia wszystkie konieczne wymagania. Pokoje typu Premium są pokojami o podwyższonym standardzie, który jest wyższy niż 3***. Wprowadzenie dodatkowego typu pokoju do naszej oferty spotyka się ogromną przychylnością naszych gości. Wszystkie nasze pokoje są optymalnie wyposażone i urządzone. Przykro nam, że nie była Pani zadowolona z pobytu.Mamy nadzieję, że pobvt w Krakowie zaliczyła Pani do udanych. Pozdrawiamy serdecznie.

8/10 Good

Jackie

Stayed 1 night in Sep 2023
Response from Joanna - Sales and Marketing Department on 25 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Terje

Stayed 5 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 4 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 29 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 3 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 1 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well-located property. Friendly, efficient staff. Comfortable, clean room but no aircon and noise from trams was disturbing at night/early morning when windows open.
Stayed 3 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 1 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, helpful staff.
Stayed 1 night in Aug 2023
Response from Joanna - Sales and Reservation Department on 16 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated about a 5 min walk to the old town, very convenient. As a solo traveller, the room was more than adequate for my needs. It was clean and well looked after. The staff were very helpful and accommodating. The only thing that i feel that they could improve on is having tea and coffee making facilities in the room, but that is a personal choice. I would definitely recommend this hotel.
Stayed 3 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 16 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. Always is so nice to read such comments. We are happy that your stay in Kraków was very satisfied. Thank you for your reccommendation. We invite you again!

8/10 Good

Kyrre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 16 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Juliette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for visiting old town Krakow with everything within easy walking distance. We could hear the trumpeter from our balcony and see many church spires. All rather lovely. The hotel was clean and comfortable.
Stayed 2 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 9 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel Wyspiański offers good value for a Krakow city break. Rooms are clean and spacious. Located very close to the main square the hotel is an ideal base, with shops, bars and transport links all nearby. Approx 15 min walk to the main rail station, where you can take the train to/from the airport for around 4 PLN. Or an Uber direct to airport will be around 50 PLN.
Stayed 4 nights in Aug 2023
Response from Joanna - Sales and Reservation Department on 7 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Armando M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value, friendly staff, great service.
Stayed 3 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 3 Aug 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

2/10 Terrible

Wojciech

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible staff for the second time, broken facilities, kettle on demand only
Stayed 1 night in Jul 2023
Response from Joanna - Reservation nad Marketing Department on 18 Aug 2023
Thank you for your evaluation. We regret that we did not meet all your expectations. We would like to know more details about what you are not satisfied with. You can share your impressions with us directly. It help us to better our service. We hope for your contact soon.

2/10 Terrible

Ayala

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air condition, not even fan!!! Staff is not friendly to say the least. Room is horrible and bathroom is of 50 years at least. Dining room is nice. I will not go there ever again
Stayed 2 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 24 Jul 2023
Thank you for your opinion. We are very sorry that we did not meet your expectations. In our hotel, the standard Classic rooms have ventilation but no air conditioning. We communicate this in all places where you can buy our offer. Premium rooms have air-conditioning and for a small surcharge such a room can be exchanged if available. In the case of high temperatures, we can put a fan in the room for greater comfort, but this must be requested at Reception. We are sorry that this did not happen this time. However, we hope that your stay in Krakow itself was successful and left you with fond memories. We hope to invite you back again. You are then welcome to make a reservation directly with the hotel.

6/10 Okay

yoseph

Stayed 1 night in Jul 2023
Response from Joanna - Sales and Reservation Department on 1 Sept 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us positively. We invite you again!

10/10 Excellent

Tomasz

Stayed 1 night in Jul 2023
Response from Joanna - Dział Sprzedaży i Rezerwacji on 24 Jul 2023
Dziękujemy za ocenę. Bardzo nam miło, że ocenił nas Pan pozytywnie. Zapraszamy ponownie.

8/10 Good

Johnny

Stayed 3 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 24 Jul 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us so positively. We invite you again!

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and friendly staff, but could use some more amenities – a lack of air conditioning in particular made this an uncomfortable stay in summer.
Response from Joanna - Sales and Reservation Department on 24 Jul 2023
Thank you for your opinion. In our hotel, the standard Classic rooms have ventilation but no air conditioning. We communicate this in all places where you can buy our offer. Premium rooms have air-conditioning and for a small surcharge such a room can be exchanged if available. In the case of high temperatures, we can put a fan in the room for greater comfort, but this must be requested at Reception. We are sorry that this did not happen this time. However, we hope that your stay in Krakow itself was successful and left you with fond memories. We hope to invite you back again. You are then welcome to make a reservation directly with the hotel.

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located. Room was functional and clean. Good value for money and would stay again
Stayed 1 night in Jul 2023
Response from Joanna - Sales and Reservation Department on 24 Jul 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us so positively. We invite you again!

6/10 Okay

Caroline Rømme

Stayed 4 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 18 Jul 2023
Thank you for your evaluation. We regret that we did not meet all your expectations. We would like to know what comments you have, what you are not satisfied with. You can share your impressions with us. We hope to invite you back again. We would then encourage you to make a reservation directly with the hotel.

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some air con
Stayed 3 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 18 Jul 2023
Thank you for your opinion. We also offer rooms that have air conditioning. For rooms that are very warm there is a possibility to insert a fan, please report the need to the Reception. We hope to invite you back again. You are then welcome to make a reservation directly with the hotel.

10/10 Excellent

Sara

Stayed 2 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 13 Jul 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us so positively. We invite you again!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Really good price for location and standard of hotel! Would highly recommend
Stayed 3 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 12 Jul 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us so positively. We invite you again!

10/10 Excellent

Sian

Stayed 2 nights in Jul 2023
Response from Joanna - Sales and Reservation Department on 12 Jul 2023
Thank you for your review of Hotel Wyspianski. We are pleased that you rated us so positively. We invite you again!