Front of property – evening/night

Reviews of Castletroy Park Hotel

4 out of 5
Castletroy Park Hotel
Dublin Road, Limerick, Limerick

Reviews

8.8

Excellent

Rating 10 - Excellent. 378 out of 693 reviews" "
Rating 8 - Good. 225 out of 693 reviews" "
Rating 6 - Okay. 59 out of 693 reviews" "
Rating 4 - Poor. 19 out of 693 reviews" "
Rating 2 - Terrible. 12 out of 693 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so nice! Beautiful building and wonderful rooms for our stay. Free parking was also a great perk. It is a ways from the city center if you plan on walking but with the cars was no problem at all!
Stayed 1 night in Mar 2024

8/10 Good

Viki

Liked: Cleanliness, staff & service, property conditions & facilities
Leisure facility
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and service was excellent. Spa was great!
Stayed 1 night in Dec 2023

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Stayed 1 night in Dec 2023

10/10 Excellent

Adriano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy hotel. Fantastic old world charm as you enter. Shops right in the same precinct. Room was on the smaller side for 4 people but we managed and beds were comfy. Outside of main center so you will need a car to get in and out bit that was great for ua.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023

2/10 Terrible

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

lia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
lot’s of grime on bathroom grout. old carpet.
Stayed 1 night in Nov 2023

8/10 Good

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Good location.
Stayed 1 night in Oct 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay at Castleroy
Just a quick overnight stay at Castleroy. It was very reasonably priced for one night which was the draw as we were passing through Limerick. The rooms were average; clean & decently comfy . For a quick stay it was all we needed.
Stayed 1 night in Oct 2023

8/10 Good

MICHAEL

Stayed 1 night in Sep 2023

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dining options were good and the staff friendly. Nice "leisure" facilities. There were some missed opportunities and signs of age on and around the property.

8/10 Good

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at Castletroy were fantastic. All our interactions with the staff were top notch. Dinner and breakfast were excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Stayed 1 night in Aug 2023

8/10 Good

Richard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the decor in the main areas of the hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that was clean. Beds were comfortable and staff very friendly.
Stayed 1 night in Jul 2023

2/10 Terrible

Justin

Stayed 4 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!
Stayed 1 night in Jun 2023

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy but otherwise very nice
I gave a low rating because I slept so badly. I arrived after midnight and didn't realise my allocated room was next to a set of fire doors. They started banging back and forth just after 6am and sleep was effectively impossible after that. Worse still, when the cleaners started working, the doors were blocked open, so they clearly weren't required to be closed for safety reasons. Otherwise, this is an old-fashioned hotel in lots of good ways. The staff are grown ups who seem to really want to work in hospitality. Breakfast was carefully prepared (poached eggs instead of the disgusting congealed scrambled eggs offered in so many places) albeit with few vegan or healthy options and watery coffee. The rooms are big and well maintained
Stayed 1 night in Jun 2023

10/10 Excellent

Margaret

Stayed 1 night in Jun 2023

8/10 Good

Sean

Stayed 1 night in Jun 2023

10/10 Excellent

Eoin

Stayed 1 night in May 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed with staff. Upon arrival we were told to park in back as they had a wedding arriving soon. Checking in after 4 pm, we were told they needed to move us to accommodate a wedding they had. If you were not part of this wedding the staff was unhelpful & rude.
Stayed 1 night in May 2023

8/10 Good

Arnab

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2023

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, but don't expect food after around 7 or 8pm in this area. Beds weren't super comfortable, but got the job done. Staff was friendly, checking in was very easy and the rooms were quiet. I would absolutely come back.
Stayed 1 night in Apr 2023

8/10 Good

Halina

Stayed 1 night in Apr 2023

8/10 Good

Killian

Stayed 3 nights in Apr 2023

8/10 Good

Rose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to U of Limerick!
Stayed 1 night in Feb 2023

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The customer service was excellent upon checkin I received an upgrade room from standard double to superior room 202 which was a nice touch. Free water provided and Elemis products. Room was clean and updated in decor however some improvements needed. Tv is tiny and is not a smart tv which I think they could consider updating and some of the grouting in the bathroom is messy but these are only minor issues. Over excellent location as I was visiting UL
Stayed 2 nights in Jan 2023

10/10 Excellent

laura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
subtle care and attention. Genuine people. Warmth shown. Rooms are large Excellent, comfortable place to be over Christmas whether alone or with family.
Stayed 4 nights in Dec 2022

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Friendly Staff
Amazing and friendly staff helped make this stay an enjoyable one. The whole of the public area was decorated with a festive theme which made it feel very much like Christmas
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambiance and clean
Stayed 1 night in Dec 2022

6/10 Okay

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable stay
Stayed overnight in this nice hotel. Service at the concierge and staff are friendly with pleasing personalities, clean environment. I booked for a double bedroom and was provided with same that’s wheelchair/ disabled people-friendly though myself and my husband does not need those service. A downside to my stay was the noise and sounds from people talking passing by the hallway- I can distinctly hear their topic of conversationas! Also, the music from the restaurant is filtering through the closed windows. I did not sleep well during my overnight stay! The walls need soundproofing if it wants to provide comfort to its guests.
Stayed 1 night in Dec 2022

8/10 Good

kevin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
I was worried that it would be noisy as there was a wedding— thankfully it was quiet!!! Hurrah! I didn’t realize the hotel was so far away from the city centre. But that was fine.

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel,good atmosphere.
Stayed 1 night in Nov 2022

10/10 Excellent

Kenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Bethan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and friendly making my stay even more enjoyable. I don’t know their names but a huge thank you to the guy on the front desk, who had a foreign accent, who made me a coffee at 5am when the kitchen was closed and a lovely girl in the restaurant who also made me a coffee the day before, when I needed to leave for work before breakfast was served. Kevin was also great in the bar, thank you!
Stayed 3 nights in Sep 2022

6/10 Okay

Geoffrey

Stayed 1 night in Sep 2022

8/10 Good

BRIDGET

Stayed 1 night in Sep 2022

10/10 Excellent

Barbra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Sep 2022

4/10 Poor

Steve

Travelled with partner
Disliked: Amenities
Bed was tiny! Not really a double. Room was mega hot. Took hours to cool down.
Stayed 1 night in Sep 2022

10/10 Excellent

aisling

Stayed 1 night in Sep 2022

10/10 Excellent

Haroon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2022

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castletroy Park Hotel was very well maintained and updated with a lovely interior. The staff were very helpful and accommodating during a busy evening.
Stayed 1 night in Aug 2022

10/10 Excellent

asha

Stayed 1 night in Aug 2022