Front of property

Reviews of Maldron Hotel Limerick

3 out of 5
Maldron Hotel Limerick
Southern Ring Road, Roxboro, Limerick, Limerick

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 1002 reviews" "
Rating 8 - Good. 432 out of 1002 reviews" "
Rating 6 - Okay. 173 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sonya

Stayed 1 night in Feb 2024

8/10 Good

Michele

Travelled with family
Liked: Amenities
Beds were comfortable. Room was very hot. You can hear the doors shutting and smell the cigarette smoke from other rooms even though it was a nonsmoking room
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest sleep we all have had in a long time! Thanks to Shirley and her team!! Really made our little birthday surprise trip away top notch!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Oliver

Business traveller
I wouldn’t stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff
Stayed 2 nights in Nov 2023

6/10 Okay

Audrey

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

DEWAIN

Stayed 1 night in Oct 2023

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Food at restaurant was fair. Breakfast buffet was excellent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Stayed 1 night in Oct 2023

4/10 Poor

Lisa

Stayed 2 nights in Oct 2023

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, convenient hotel with very handy parking.
The staff were friendly, helpful and efficient and gave us some good tips on touring and restaurants. Our room was fine, clean, airy and conveniently located. The restaurant was a bit 'wacky' in its colour scheme but the food was fine.
Stayed 2 nights in Sep 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin and checkout, room was clean and comfortable. Lots of parking under the hotel which made getting luggage to and from room/ car very easy. Staff friendly and helpful. Restaurant was great also. Great value for money would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Does what it says on the tin - Good value and pleasant staff
Stayed 1 night in Sep 2023

6/10 Okay

Kenneth

Stayed 1 night in Sep 2023
Response from PatReddan on 15 Sept 2023
Kenneth, Thank you for your review. I hope we see you soon. Kind Regards PatGeneral Manager

8/10 Good

Leigh-Ann

Liked: Cleanliness, staff & service, amenities
Rooms are dated. But clean. Reception staff were lovely. Breakfast was decent.
Stayed 1 night in Aug 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were exceptional. Helping us alter our booking and taking time to do so. Breakfast was good.
Stayed 3 nights in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We arrived early 1:00 asked could we go in early or come back later the clerk said yes 20 min, so we stayed. He kept saying another 20 min till finally allowed to the room at 2:45. We left the room they made the room up well away, got back the door was a jar. Talked to reception they said they will retrain staff and all was good I said no they basically said to bad. The internet took 3 min to down down load basic e mail could not open attachments. Internet usless
Stayed 4 nights in Aug 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Awful hotel
There was an industrial fan for the swimming pool outside our window on 24/7 we couldn’t sleep whatsoever reception didn’t care would pass on message to manager
Stayed 2 nights in Aug 2023

8/10 Good

Yamaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good pool
Stayed 1 night in Jul 2023

6/10 Okay

Santos

Liked: Staff & service
I like the fact that we were moved after complaining about loud noises, and to a much better room that did not look like it was the titanic.
Stayed 4 nights in Jul 2023

2/10 Terrible

Malek

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shocking
Front-of-house staff on check-in are ALWAYS so unfriendly. There is one lady in particular. Thin with black hair, she never had a name tag on but checked me in on 3 occasions, never getting a hello out of her or anything. She looks like someone has just run over her puppy all the time. I have stayed here 4 or 5 times now and there service from her is a shocking as the last. Normally I get food delivered to the hotel as I have tried the menu in the restaurant and want something different. Normally I let reception know I am ordering and ask if they let me know when the driver arrives so I can come down. Normally this isn't an issue, but during this weekend's visit, she told me "It wasn't a service they offer?!" a courtesy call isn't a service?! 150 euro a night, I think this isn't a big ask! 5 nights I have stayed here and the service hasn't improved. I won't be back.
Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for access and a wonderful hotel with all the amenities you could want.
Stayed 2 nights in Jul 2023
Response from PatReddan on 13 Jul 2023
Dear Gary,Thank you for the great rating! We are delighted you enjoyed your stay.Kind RegardsPat ReddanGeneral Manager

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Hotel is basic- room was clean and practical. Hotel is a little out of the centre and located in a business park. Bar area is extremely basic.
Stayed 1 night in Jul 2023
Response from PatReddan on 13 Jul 2023
Dear Justin,Thank you for taking the time to write your review.Kind RegardsPat ReddanGeneral Manager

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy room. Breakfast choice was great.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid
Facilities are run down, basic service ( had to ask for my bed to be made), not a good neighbourhood… it’s not like it was a low nightly rate either
Stayed 2 nights in Jun 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was very warm, left window open, but there were people talking on the patio below till midnight. The room never cooled down.
Stayed 1 night in Jun 2023
Response from PatReddan on 13 Jul 2023
Dear Jennifer, Thank you for your review. Unfortunately we do not have air con in the bedrooms. Kind RegardsPat ReddanGeneral Manager

8/10 Good

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fine. The lobby, halls and our room were all well kept and our room was spacious and very clean. However the same cannot be said for outside and around the hotel. There was broken glass, cigarettes and rubbish all around the car spaces immediately outside the hotel doors. We also experienced fire alarms going off at 4.30am until 4.45, all 4 of which were cancelled with 10-15 seconds, but not a single explanation or apology was given at the time nor the following morning. It is in a good location for travelling into the city, and thankfully had underground secure parking, as outside the hotel feels quite unsafe.
Stayed 2 nights in Jun 2023

8/10 Good

Eddie

Stayed 1 night in May 2023

4/10 Poor

Beverley

Travelled with group
Disliked: Property conditions & facilities
Little thin towels. Very worn out. No aircon. Only liquid soap. No extras. Limited menu in restaurant. No fridge. Plastic cups. Not one glass. Disappointed all round
Stayed 2 nights in May 2023

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fairly comfortable with pool ten min from town
Typical older business hotel ten minutes from town. Clean, reasonably comfortable, pool. Decent wifi, rather dull breakfast buffet, but overall it was ok value (for Ireland.)
Stayed 1 night in May 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience of booking in/out online, no queueing. Very friendly staff throughout the hotel. Value for money.
Stayed 1 night in May 2023

2/10 Terrible

Regina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

2/10 Terrible

Regina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Emily

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Pat Reddan on 11 May 2023
Dear Emily,Thank you for taking the time to post your rating.Kind Regards,Pat ReddanGeneral Manager

8/10 Good

Edward

Stayed 1 night in Apr 2023
Response from Pat Reddan on 11 May 2023
Dear Edward,Thank you for taking the time to post your rating.Kind Regards,Pat ReddanGeneral Manager

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing night at the Maldron
We stayed one night. The room was very clean and comfortable. Don't know if the hotel was busy that night or not, but it was really quiet in the room. No noise from other rooms
Stayed 1 night in Mar 2023
Response from Pat Reddan on 11 May 2023
Dear Teresa,Thank you for taking the time to post your review. I really appreciate the feedback and am glad that you enjoyed your stay.Kind Regards,Pat ReddanGeneral Manager

10/10 Excellent

Tegan

Stayed 2 nights in Mar 2023
Response from Pat Reddan on 11 May 2023
Dear Tegan,Thank you for taking the time to post your great rating!Kind Regards,Pat ReddanGeneral Manager

10/10 Excellent

Fiona

Stayed 1 night in Mar 2023

4/10 Poor

Ciaran

Business traveller
Room was cold. Radiator in room. Heat came on at 5pm after 1.5 hours waiting.
Stayed 1 night in Mar 2023

8/10 Good

Raza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff were lovely, breakfast very good. Overall worth staying.
Stayed 1 night in Feb 2023

10/10 Excellent

Bill

Stayed 1 night in Feb 2023

8/10 Good

khalid

Stayed 3 nights in Feb 2023

6/10 Okay

Arooj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
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