Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews of The Langham, London

5 out of 5
The Langham, London
1C Portland Place, Regent Street, London, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1001 reviews" "
Rating 8 - Good. 127 out of 1001 reviews" "
Rating 6 - Okay. 30 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not usually into the luxury hotel scene but wanted someplace safe and quiet as I was traveling alone with my teenage daughter. This checked all the boxes, super safe neighborhood and although I was disappointed by getting an inside room without a view, it was super quiet. BBC headquarters is nearby which means even extra security on the street. The hotel was luxurious and beautiful. Our room was cleaned at least 2x daily. We had a daily fruit platter in our room and shortbread cookies. Lovely tea, coffee and water service in the room was complimentary. Easy walking access to Oxford Circus, shopping, etc.. Some good dining options in the area. Easy to get anywhere in the city or to airport from here. Recommended for peace of mind.
Stayed 7 nights in Apr 2024

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Excellent service
Stayed 3 nights in Apr 2024
Response from The Langham, London on 19 Apr 2024
Dear Syeda,Dear David,Thank you for your positive 5 star review following a most enjoyable stay here at The Langham, London. I do hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Gorgeous hotel and amenities, with phenomenal staff.
Stayed 3 nights in Apr 2024
Response from The Langham, London on 19 Apr 2024
Dear Lauren,Thank you for taking the time to tell us about your lovely experience at The Langham, London. We are delighted to know you enjoyed your stay with us and that you found the hotel gorgeous with phoenomenal staff. We hope to welcome you back with us at The Langham, London in the not too distant future.Sincerely,Benjamin NgHotel MangerThe Langham, London

10/10 Excellent

Carol, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stellar service! Loved every minute. Location outstanding!
Stayed 3 nights in Apr 2024
Response from The Langham, London on 10 Apr 2024
Dear Carol,What a great five star review to read and I appreciate you taking the time to share your compliments with me following your recent stay here at The Langham, London. I agree, a hotel is only as good as the team it employs and I have to stay, I work with the best team! Thank you praising the colleagues on the service afforded to you. I very much hope to have the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practically perfect in every way. Wonderful and helpful staff. Beautifully appointed rooms. Wonderful housekeeping. Beautiful building and facilities like pool and gym. Great in room dining and The Wigmore attached pub service and food were excellent. Perfect location near Oxford Circus and the tube. We spent 10 nights there and I only have good things to say.
Stayed 10 nights in Mar 2024
Response from The Langham, London on 8 Apr 2024
Dear Francesco, Wow - what a fantastic review! I am absolutely thrilled to learn that you enjoyed your recent stay here at The Langham, London! When booking any five hotel you always have high expectations and rightly so - I am delighted to learn that we certainly exceeded your expectations with our flawless service and great facilities. We are indeed extremely fortunate with our most central location - a stone's throw from the high end retail offerings on Regent Street / Oxford Street and of course the excellent transport links that can get you around London with ease. We will certainly keep up the good work and continue to deliver first class customer care with natural warmth and I very much look forward to having the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Langham is by far one of the top 3 hotels that I have stayed. As a frequent traveler who stays in 5-star hotels routinely, this is one of the best! Truly outstanding service, staff, and just a great facility.
Stayed 4 nights in Apr 2024
Response from The Langham, London on 8 Apr 2024
Dear Pedro,Thank you for posting a five star review of your stay at The Langham, London. We are always most pleased to read great feedback about the team and excellent service, especially as we pride ourselves on offering something different in terms of first class customer care and service and of course always going the extra mile to exceed all of our guest's expectations.We look forward to the pleasure of extending a very warm welcome to you on your next visit to The Langham, London.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, ideally located.
Stayed 3 nights in Mar 2024
Response from The Langham, London on 8 Apr 2024
Dear Catherine,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.We are indeed extremely fortunate with our most central location - a stone's throw from the high end retail offerings on Regent Street / Oxford Street and of course the excellent transport links that can get you around London with ease.Once again, thank you for posting such a great five star review and I very much look forward to having the pleasure of welcoming you back to The Langham, London in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. It was an amazing 5 star account
Stayed 3 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear Tiara,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear Hani,Thank you for your positive 5 out of 5 review following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Yeyong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so quite room and comfortable bed.
Stayed 3 nights in Mar 2024
Response from The Langham, London on 5 Apr 2024
Dear Yeyong,Thank you for the 5 star review following a recent stay here at The Langham, London.I certainly agree with you that the beds here at The Langham, London are certainly extremely comfortable and aid a great nights sleep! You certainly need to switch off your alarm when staying with us and enjoy a rightly deserved lie in! Great comments and I greatly appreciated the continued recommendation! I very much hope to have the pleasure of welcoming you back to your home away from home whenever your travels bring you back to London!Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club lounge facility is excellent and staff were exceptional throughout -nothing ever a problem
Stayed 3 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear James,Now that is a lovely review to read! Indeed, we all pride ourselves on being able to create something different in terms of quality service and customer care that ensures our valued guests return time after time. The Club Lounge is just one example of how we can embrace quality service, each and every member of the team consistently goes that extra mile for our guests. Once again, great comments and I very much hope to have the pleasure of continuing to welcome you to The Langham, London over the course of the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Avani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells very nice
Stayed 4 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear Avani,Thank you for posting such a glowing five star review of your recent stay here at The Langham, London.We certainly aim to delight by offering our guests something different in terms of true hospitality and I am so pleased that you experienced this during your stay. Indeed, attention to detail is key to the successful running of any five star hotel, a prime example of this is our unique signature scent that guests encounter as they arrive - this coupled with the stunning floral displays in our lobby areas certainly makes for a most memorable arrival experience. I hope to have the pleasure of welcoming you back with us in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Every single member of The Langham London team cannot do enough for you - superb!
Stayed 2 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear Mark,What a glowing five star review to read and thank you for sharing your feedback on what can only be described as a most enjoyable first stay here at The Langham, London. Luxury, comfort, value for money and excellent service have to be the key points to take into consideration when booking a five star hotel in London. With so many options available to you, I am thrilled that you chose us and thank you for the continued recommendation. Now that you have experienced true Langham hospitality, I do hope that you will allow us another opportunity of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

8/10 Good

Hisham

Business traveller
Liked: Cleanliness, staff & service
Nice area close to oxford street. Way over priced for services offered.
Response from The Langham, London on 2 Apr 2024
Dear Hisham,Thank you for your positive 4 out of 5 star feedback following a most recent stay here at The Langham, London. We are happy to hear that you enjoyed your stay and liked the location. It would certainly be a pleasure to host you again the in coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Simon

Travelled with family
Great location. Great staff.
Stayed 4 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear Simon,What a delightful review to read and thank you for taking the time to share your appreciation with me. We are happy to hear that you enjoyed your stay and liked the location and that our staff was friendly and provided you with excellent service during your visit.We look forward to the opportunity of welcoming you back in the near future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at the Langham with my family. All of the staff were extremely kind and helpful especially Lina with guest services! The location is wonderful being able to walk to the main shopping streets. The concierge are very knowledgeable about things to do and the area to point you in the right direction and the bell man are super kind as well making us feel welcomed. They have nice amenities and there lounge is extremely worth it with great meal/snack selections and superior service.
Stayed 3 nights in Mar 2024
Response from The Langham, London on 2 Apr 2024
Dear Angelina,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer.I very much look forward to having the pleasure of welcoming you back to The Langham, London in the coming months ahead.Soincerely,Benjamin NgHotel ManagerThe Langham, London

8/10 Good

Marcella, Orland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Langham is a beautiful hotel. We did have to change rooms because our room was above the Wigmore Restaurant and the music was very loud and we couldn’t sleep. I went down to the desk the next morning to let them know that I wanted a different room. They obliged right away.
Stayed 4 nights in Mar 2024
Response from The Langham, London on 22 Mar 2024
Dear Marcella,Thank you for taking the time to provide such a positive review following your recent stay at The Langham, London.I am so glad you enjoyed the exquisite surroundings of our beautiful hotel, and were looked after so well by our outstanding team. I am thrilled to hear that our team were able to facilitate the room move for you when requested. I very much hope to have the pleasure of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities
Excellent location. Very friendly and attentive staff
Stayed 4 nights in Mar 2024
Response from The Langham, London on 22 Mar 2024
Dear Simon,Thank you for taking the time to post a 5 out of 5 review following your recent stay here at The Langham, London. When booking any five hotel you always have high expectations and rightly so - I am delighted to learn that we certainly exceeded your expectations with our flawless service and great facilities. We are indeed extremely fortunate with our most central location - a stone's throw from the high end retail offerings on Regent Street / Oxford Street and of course the excellent transport links that can get you around London with ease.We will certainly keep up the good work and continue to deliver first class customer care with natural warmth and I very much look forward to having the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

yeoshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 4 nights in Mar 2024
Response from The Langham, London on 19 Mar 2024
Dear Yeoshua,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Reasonable price. Good location, Would certainly stay again.
Stayed 6 nights in Feb 2024
Response from The Langham, London on 4 Mar 2024
Dear Nicole,Thank you for your positive 5 star feedback following a most enjoyable stay here at The Langham, London.I am delighted to hear that you enjoyed your time in residence with us with the wonderful location and our well-appointed rooms. I do hope that we will have the opportunity to welcome you back again for a flawless experience.Sincerely,Benjamin NgHotel ManagerThe Langham, London

8/10 Good

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall amazing but the bed was amongst the worst bed I’ve ever slept on. It felt like a water mattress. They were great as far attention to details and overall very nice. The room we had it was probably the most abandoned area of the hotel and I didn’t feel too welcoming from anyone at the hotel. To be honest I didn’t even bother to ask to change the room.
Stayed 4 nights in Feb 2024
Response from The Langham, London on 1 Mar 2024
Dear Farhad,Thank you so much for sharing your feedback following your recent stay at The Langham, London. We are deeply disappointed that in this instance we have failed to exceed your expectations. We endeavour to deliver a first class service in order to ensure that every guests' visit is unforgettable for the right reasons. If nothing else, thank you for your visit and for your feedback. I hope you will give us the opportunity to welcome you back in the future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Eoghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a super location
Stayed 3 nights in Feb 2024
Response from The Langham, London on 27 Feb 2024
Dear Eoghan,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer. I very much look forward to having the pleasure of playing host to you again whenever your travels bring you back to the city in the future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Byrne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, amazing stay for a four day long weekend. Felt welcomed from the moment we arrived. The staff was extremely helpful and accommodating. The room was beautiful and the turn down service with the additional sleep traets were welcomed. The hotel is also in a great area- very walkable and also easy to public transportation. Could not recommend more- looking forward to my next stay!!
Stayed 4 nights in Feb 2024
Response from The Langham, London on 20 Feb 2024
Dear Byrne,What a delightful review to read and thank you for taking the time to share your appreciation with me! I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer. I certainly could not for a better endorsement of our iconic hotel and it is great to read that you will definitely be returning in the future. I very much look forward to having the pleasure of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

8/10 Good

Andrew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Langham, London on 20 Feb 2024
Dear Andrew Thomas,Thank you for your positive 4 out of 5 review following your recent stay at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Very friendly and helpful staff. Perfect location
Stayed 5 nights in Feb 2024
Response from The Langham, London on 19 Feb 2024
Dear Simon,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I am glad that you had the opportunity to explore London using our central and convenient location as a base. I am pleased to learn that our staff was friendly and provided you with excellent service during your visit.It would be an absolute pleasure to welcome you back to continue creating memorable experiences.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

shawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing Staff and Property, beautiful rooms, great food- just a wonderful place... now my go to in London -
Stayed 4 nights in Feb 2024
Response from The Langham, London on 14 Feb 2024
Dear Shawn,Thank you for taking the time to provide such a positive review following your recent stay at The Langham, London.I am so glad you enjoyed the exquisite surroundings of our beautiful hotel, and were looked after so well by our outstanding team. I am delighted your room exceeded your expectations and that you found the bed extremely comfortable! To hear that you regard the hotel as a "now my go to in London" is truly rewarding in itself, and I will ensure your kind comments are shared with all of the team across the hotel. We are looking forward to welcoming you back to The Langham, London in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience since we arrived at the hotel, until the point the left for the airport, just an excellent place and experience! The staff was so pleasant and attentive to our needs and wants, and their attitude to detail was remarkable! Will definitely go back and stay at The Langham London for future trips to London!
Stayed 1 night in Feb 2024
Response from The Langham, London on 12 Feb 2024
Dear Alfredo,Thank you for posting a glowing review of your stay at The Langham, London. Luxury, comfort, value for money and excellent service have to be the key points to take into consideration when booking a five star hotel in London. With so many options available to you, I am thrilled that you chose us and thank you for the continued recommendation.Now that you have experienced true Langham hospitality, I do hope that you will allow us another opportunity of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Sidney, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Langham. It was convenient, quiet and easily walkable to the Tube and everything we wanted to do. The property is beautiful and the room was cozy and comfortable. We will definitely be back.
Stayed 3 nights in Feb 2024
Response from The Langham, London on 12 Feb 2024
Dear Sidney,I am so pleased that you had an enjoyable experience residing with us.I am glad that you had the opportunity to explore London using our central and convenient location as a base and that you found the rooms cosy and comfortable. It would be an absolute pleasure to welcome you back to continue creating memorable experiences.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Liborio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooms were nice and the service was even better. We had a problem with our room but they moved us and were very accommodating to make it right. Starting from the front desk,to the manger, to the concierge to the door men, everyone here was extremely friendly & helpful. Definitely a 5 star hotel. We will be back !!
Stayed 4 nights in Jan 2024
Response from The Langham, London on 7 Feb 2024
Dear Liborio,What a glowing five star review to read and thank you for sharing your feedback on what can only be described as a most enjoyable first stay here at The Langham, London. Luxury, comfort, value for money and excellent service have to be the key points to take into consideration when booking a five star hotel in London. With so many options available to you, I am thrilled that you chose us and thank you for the continued recommendation.Now that you have experienced true Langham hospitality, I do hope that you will allow us another opportunity of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The impeccable service and friendly professionalism. Willingness to aid in you having and experiencing a memorable time at the Langham! Fabulous!
Stayed 3 nights in Feb 2024
Response from The Langham, London on 7 Feb 2024
Dear Karen,What a great five star review to read and I appreciate you taking the time to share your compliments with me following your recent stay here at The Langham, London.Thank you praising the colleagues on the service afforded to you. I very much hope to have the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024
Response from The Langham, London on 5 Feb 2024
Dear Maciej,Thank you for your positive five out of five rating following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Miquelina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the langham, the hotel is gorgeous, my room was very spacious, the bed was amazing , large nd extremely comfortable. The bathroom was gorgeous nd spacious. All the staff were fantastic but the night manager Renata is amazing nd made my birthday very very special
Stayed 2 nights in Jan 2024
Response from The Langham, London on 2 Feb 2024
Dear Miquelina,What a great review to read and thank you for taking the time to share your appreciation with me! If only there was an option to give 7 stars! Joking aside, I am delighted to learn that you thoroughly enjoyed your birthday stay with us.......what better way to celebrate then staying at the iconic Langham, London and I am thrilled that you left the hotel with some great memories of a great birthday celebration.Here's to many more birthday stays at The Langham, London and I very much look forward to having the pleasure of welcoming you back on many future occasions.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel and staff.
Stayed 3 nights in Jan 2024
Response from The Langham, London on 2 Feb 2024
Dear Lori,Thank you for taking the time to provide such a positive review following your recent stay at The Langham, London. Your kind words of appreciation on the high levels of service extended to you by our colleagues are certainly well received. Once again, thank you for posting such a great five star review and I very much look forward to having the pleasure of welcoming you back to The Langham, London in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling solo- All staff were kind , caring & efficient . Wonderful place to stay in London- easy walking distance to all interesting places . Third visit in 2 years.
Stayed 3 nights in Jan 2024
Response from The Langham, London on 30 Jan 2024
Dear Susan,Thank you for posting a fabulous five star review of your stay at The Langham, London. We are always especially delighted to welcome back returning guests, and take it as a compliment that you would choose to stay with us again. I look forward to welcoming you back on many future occasions.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Ruma

Travelled with family
Excellent and friendly staff, the location is perfect and the hotel is beautiful!!!
Stayed 3 nights in Jan 2024
Response from The Langham, London on 30 Jan 2024
Dear Ruma,Thank you for your positive review following your recent stay at The Langham, London!I am pleased to learn that our staff was friendly and provided you with excellent service during your visit. We are delighted you enjoyed the excellent location, with many of London's must-see sights just a short walk away. We very much appreciate your kind words and compliments and look forward to welcoming you on your next visit to London to make many more memories. Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

aimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old world, with modern conveniences. Staff was lovely!
Stayed 7 nights in Jan 2024
Response from The Langham, London on 30 Jan 2024
Dear Aimee,Thank you for taking the time to post such a glowing review following your recent stay here at The Langham, London.We are happy to hear that you enjoyed your stay and that our staff was friendly and provided you with excellent service during your visit. We look forward to welcoming you back in the near future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

dominick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Langham, London on 22 Jan 2024
Dear Dominick,Thank you for taking the time to leave a 10/10 review following your recent stay here at The Langham, London. It would certainly be a pleasure to host you again in the coming months.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

2/10 Terrible

Rick

Stayed 3 nights in Jan 2024
Response from The Langham, London on 24 Jan 2024
Dear Rick,Thank you for taking the time to review your recent stay here at The Langham, London and I am sorry to learn that on this particular stay your visit was less than satisfactory. I apologise for the inconvenience caused and whilst I appreciate that you may not consider The Langham, London to be your hotel of choice in the future, it would always be a pleasure to welcome you back for a flawless experience.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

8/10 Good

Shmulik

Stayed 3 nights in Jan 2024
Response from The Langham, London on 22 Jan 2024
Dear Shmulik,Thank you for your positive four star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous place, I’ll be back. Thank you.
Stayed 1 night in Jan 2024
Response from The Langham, London on 19 Jan 2024
Dear Andrew,Thank you for taking the time to post such a glowing five star review following your recent stay here at The Langham, London. I am delighted to learn that you thoroughly enjoyed your stay and I do hope that you will allow us another opportunity of playing host to you again in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous girls weekend away thank you
Stayed 1 night in Jan 2024
Response from The Langham, London on 19 Jan 2024
Dear Anonymous,Thank you for taking the time to post such a glowing 10/10 review following your recent stay here at The Langham, London.We are delighted to hear that you enjoyed your girls weekend away and it would certainly be a pleasure to host you again in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

moshe

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from The Langham, London on 19 Jan 2024
Dear Moshe, Thank you for your positive feedback following your visit with us at The Langham, London. I do hope that you will allow us another opportunity of playing host to you again in the future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Antonios

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing experience from everyone at the Langham. Extremely attentive staff, and always happy to assist. A great hotel in a historic property, with great access to central London.
Stayed 6 nights in Jan 2024
Response from The Langham, London on 16 Jan 2024
Dear Antonios,Thank you for posting a great review of your stay at The Langham, London, it certainly sounds like you had a most enjoyable time, and made the most of all the fabulous amenities the hotel and London has to offer. The location of the hotel is ideal for the leisure traveller, with many of London's most historical sights just a short walk away, and excellent transport services right on our doorstep. I am delighted to learn that we continue to impress you on each and every stay through delivery of exemplary service and excellent customer care! This is a great endorsement and thank you for sharing your delightful compliments with me! I very much hope to have the pleasure of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Deanna, San Jose

Stayed 6 nights in Jan 2024
Response from The Langham, London on 16 Jan 2024
Dear Deanna,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Barbara

Stayed 3 nights in Jan 2024
Response from The Langham, London on 30 Jan 2024
Dear Barbara,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very friendly. Walking distance to Regent St. We love Langham!
Stayed 9 nights in Dec 2023
Response from The Langham, London on 16 Jan 2024
Dear Dorothy,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.I am pleased to learn that our staff was friendly and provided you with excellent service during your visit. I am glad that you had the opportunity to explore London using our central and convenient location as a base. It would be an absolute pleasure to welcome you back to continue creating memorable experiences.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Jason, MILTON KEYNES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay at the Langham. Go for a suite and enjoy the club lounge.
Stayed 1 night in Jan 2024
Response from The Langham, London on 16 Jan 2024
Dear Jason,What an amazing review to read! Thank you so much for taking the time to share such positive feedback following a great stay at The Langham, London.The hospitality industry is all about delivering first class customer care and of course creating lasting memories - our Doormen play a vital role as they are of course the first point of contact our guests encounter when arriving at the hotel.I am thrilled that you experienced true Langham hospitality, our suites are pretty spectacular and of course have the added benefit of enjoying the exclusive surroundings of our Club Lounge. Whether it be a hearty breakfast or indeed a most welcome glass of bubbles at the end of the day, the Lounge is a calming oasis for our Club level guests. Thank you once again for posting such a fabulous review and I do hope that you will return to The Langham, London in the near future and experience yet again another perfect stay.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Langham is one of the best hotels. Outstanding service every single stay! I will always stay there when in London.
Stayed 4 nights in Dec 2023
Response from The Langham, London on 19 Jan 2024
Dear Maryam,"The Langham is one of the best hotels."......now that is an amazing compliment to read and one that certainly fills me with great pride! Thank you for taking the time to share your appreciation with me following a most enjoyable stay here at The Langham, London. We are always most pleased to read great feedback about the team and excellent service, especially as we pride ourselves on offering something different in terms of first class customer care and service and of course always going the extra mile to exceed all of our guest's expectations.We very much appreciate your kind compliments, and hope we will have the pleasure of welcoming you for many more stays to come.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay!
Great service and attention to detail. The cocktail bar was atmospheric and the Wigmore pub is fab for a lunchtime snack. Will be back!
Stayed 1 night in Jan 2024
Response from The Langham, London on 16 Jan 2024
Dear Michael,Thank you for taking the time to publish a review following a most enjoyable stay at The Langham, London.There is no better way to end it than with one of the amazing cocktails in Artesian Bar and The Wigmore is certainly growing from strength to strength following the opening in the summer of 2017! Once again, thank you for your fantastic review and I hope to have the pleasure of welcoming you back to The Langham, London in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from The Langham, London on 21 Dec 2023
Dear Nathan,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.We are delighted to know you enjoyed your stay with us and we look forward to the opportunity of welcoming you back in the near future.Sincerely,Guy OwenHotel ManagerThe Langham, London