Malvern Holidays

We really enjoyed our stay - this is our second time staying at this hotel. Fairly affordable and easy access to the NEC which is only a short drive away. The room was tidy and clean and we also had a fan in the room which was very welcome given the warm weather. I only had breakfast at the hotel once, but the staff were really helpful. I asked if they had any sweet vegan options and they went back into the kitchen and got me a really lovely lemon and poppy seed muffin.

Very nice clean spacious room

Outstanding location and nice rooms and good bar

Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding breakfast timings, use of pool etc and I feel this should have been offered. It was otherwise a great hotel and I would stay again and recommend it.

Apartment was spacious, but very shabby. It needs to be re-painted! Rooms were comfortable It is a convenient distance from the coach station and the shopping area, but the area is very rough, and didn't always feel safe. It was also very noisy outside at night - lots of people yelling in the streets just outside of the building. Rooms were comfortable