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Reviews of Hotel Paris Opera Affiliated by MeliĆ”

4 out of 5
Hotel Paris Opera Affiliated by MeliĆ”
3 Boulevard Montmartre, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 809 reviews" "
Rating 8 - Good. 370 out of 809 reviews" "
Rating 6 - Okay. 148 out of 809 reviews" "
Rating 4 - Poor. 48 out of 809 reviews" "
Rating 2 - Terrible. 24 out of 809 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

EMIN, ISTANBUL

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The Metro is just in front, restaurants are plenty, bars and clubs are near-by. Shopping is near. But all this comes with a noise problem. Although the room was very large, there was no drawers or shelves. I had to live out of my suitcase and I was not happy with this. The staff was extremely nice and friendly and always with a big smile which makes things very good.
Stayed 4 nights in Feb 2024
Response from Guest Experience Team on 29 Feb 2024
Dear Emin,Thank you for your comments regarding your recent stay with us. We are also happy to hear our staff was helpful and responsive whenever you needed anything, and also that you have appreciated our location. We take note about your comments.The whole hotel team will be more than happy to welcome you back even sooner than expected. Kind regards, The Hotel Paris Opera Affiliated by Melia.

8/10 Good

Shui

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

INA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved every second of my stay, staff was fantastic and will def be back
Stayed 3 nights in Jan 2024
Response from Guest Experience Team on 17 Jan 2024
Dear INA,Thank you for your comments regarding your recent stay with us. We truly appreciate your comments regarding your saty & our staff.The whole hotel team will be more than happy to welcome you back even sooner than expected. Best regards, Guest Experience Team

10/10 Excellent

Pietro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Paris Opera Affiliated by Melia on 17 Jan 2024
Dear Mr. Pietro, Thank you a thousand times for your nice comments posted on expedia.com.We are delighted to know you have enjoyed yourstay among us.The whole hotel team will be more than happy to welcome you back even sooner than expected.Yours sincerely,

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff id fluent in French, English & Spanish (possibly more). They are helpful and polite. Great breakfast opotions !
Stayed 4 nights in Nov 2023
Response from Reception department on 27 Dec 2023
Dear Frank, It has been a pleasure to welcome you at Hotel Paris Opera and we sincerely thank you for this wonderful comment shared on Expedia.The whole team is pleased to have helped you during your trip. We hope you come back in the near future!Yours sincerely, Hotel Paris Opera Affiliated by Melia

8/10 Good

Amelia

Although the room is small but still the area is very Is very accessible to restaurant and cafe and the most inept. we love this hotel the Metro is just outside the hotel.
Stayed 7 nights in Oct 2023
Response from Hotel Paris Opera Affiliated by Melia on 29 Oct 2023
Dear Amelia, First of all, thank you very much for choosing our Hotel Paris Opera Affiliated by Melia. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us on Expedia.We are glad to know our hotel privileged location has suited you well during your visit to Paris.We hope to see you again very soon.Yours sincerely,

10/10 Excellent

Myat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The hotel staff was friendly and very helpful. Louis at the front desk was very kind. Ishara was also helpful. The location is very good for restaurants and sightseeing. However there is a pub downstairs which runs late into the late night. It did not bother me but it should be mentioned for those who would like to avoid it.
Stayed 9 nights in Jul 2023
Response from Guest experience team on 3 Aug 2023
Dear Myat,We thank you very much for taking the time to share your experience. We are glad to hear that our staff was helpful and responsive, specially our collegue Louis. It is our pleasure to hear first hand that you enjoyed your stay with us. We hope to have the pleasure to welcome you back very soon. Best regards, Guest Experience Team

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location with many of the usual sits that a tourist would want to visit either by walking or the Metro access just a few metres from the hotel. We would certainly recommend this to anyone that is considering Paris as a short/medium city break.
Stayed 4 nights in May 2023
Response from Guest experience team on 10 Jun 2023
Dear Keith,It has been a pleasure to welcome you to the hotel Paris Opera Affiliated by Melia and we sincerely thank you for this wonderful comment on Expedia.We are also happy to hear that you have appreciated our location.We all hope to have the pleasure of welcoming you back very soon.Kibd regards,Guest Experience Team

10/10 Excellent

Caiyuan

Liked: Cleanliness, staff & service, property conditions & facilities
The metro is right outside the hotel and there are museums, passages, and plenty of dining options within walking distance. Galeries Lafayette is also within walking distance
Response from GET on 29 May 2023
Dear Caiyuan,First of all, thank you for having chosen our hotel Paris Opera Afiiliated by Melia for your last stay in the city of light.We thank you too, for your nice comments about our very good location.We look forward to welcoming you again soon and send you our warmest regards.Guest Experience team

8/10 Good

CESAR C

Liked: Cleanliness, staff & service, room comfort
Bien ubicado, buen servicio en recepciĆ³n, mutua amable personal, excepto la del desayuno. Hotel muy viejo, hace falta renovaciĆ³n
Stayed 4 nights in Apr 2023
Response from Guest Experience Team on 3 May 2023
Estimado Sr Cesar,PermĆ­tame agradecerle el tiempo empleado en su comentario sobre el Hotel y el hecho de compartirlo con los usuarios de esta web.Muchas gracias por sus comentarios y por la valoraciĆ³n positiva que hace acerca de su experiencia vivida en nuestro establecimiento. Tenemos en cuenta su comentario para poder mejorar nuestro servicio.Esperamos volver a recibirle en el Hotel Paris Opera Affiliated by Melia.Cordialmente

8/10 Good

Esa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Apr 2023
Response from Guest experience team on 29 Apr 2023
Dear Esa,We thank you for having chosen our hotel for your stay in Paris and also for your comments about our location and the excellent marks you gave us. We hope to welcome you again very soon. Sincerely, Guest experience team

2/10 Terrible

Gilberto

Stayed 2 nights in Apr 2023

8/10 Good

denae r

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Response from Guest experience team on 2 Jan 2023
Dear Denae,First of all, thank you for choosing the Paris Opera hotel affiliated by Melia. We would like to thank you for taking the time to tell us about your experience with us and we appreciate your nice comments about our location. We are glad to hear first hand that you had a very pleasant experience. That is our main goal. We look forward to welcoming you back soon. Best regards, Guest Experience Team

8/10 Good

Barbara Lee, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent. There are many restaurants and stores nearby. There is a bar right next door. It is very loud and is open very late. Ask to stay on the opposite side, and you should be fine.
Response from Guest experience team on 7 Dec 2022
Dear Barbara,First of all, thank you for choosing the Paris Opera hotel affiliated by Melia. We would like to thank you for taking the time to tell us about your experience with us and we appreciate your nice comments about our services. We are glad to hear first hand that you had a very pleasant experience. That is our main goal. We look forward to welcoming you back soon. Best regards, Guest Experience Team

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
To noisy unable to sleep
Stayed 1 night in Nov 2022
Response from Guest experience team on 17 Nov 2022
Dear Guest,The entire team of the hotel Paris Opera Affiliated by Melia would like to thank you for having chosen our hotel for your recent stay in Paris. We regret the circumstances you have described about your stay with us and we assure you that we will do our utmost to avoid this situation. Please be assured that your comments have been taken very seriously and we will deal with them internally to improve our services. We stay at your entire disposal. Yours sincerely,

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are helpful and friendly.
Stayed 4 nights in Nov 2022
Response from Guest experience team on 17 Nov 2022
Dear Rachel,Thank you for your comment regarding your recent stay with us.It is our pleasure to know that you have enjoyed your stay with us at the Paris OpƩra affiliated by Melia.We are delighted that you have enjoyed and appreciated all the places and services of our establishment.It is thanks to your support that our hotel continues to grow and offer a quality service to each of our guests. It is always a pleasure to know firsthand the satisfaction of all our clients and to know that in their case we have reached our maximum objective, it motivates us to continue working in the same way every day.We all hope to have the pleasure of welcoming you back very soon.Kindest regards,

10/10 Excellent

Dennis Demetrius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They went out of their way to make our stay enjoyable.
Stayed 2 nights in Aug 2022
Response from Guest Experience team on 23 Aug 2022
Dear Dennis Demetrius,We thank you to having chosen our Hotel for your stay in Paris and for your nice comments.We hope to receive you again in a near futureBest regards,Guest experience Team

10/10 Excellent

Danny Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent affording views of the street life below , clean and comfortable with all that one could want on a Holliday or business stay. The reception staff should e singled out for praise they are 5 ā­ļø
Stayed 2 nights in Aug 2022
Response from Guest experience team on 23 Aug 2022
Dear Andrew,It's our pleasure.Thank you very much for having chosen our Hotel Paris OpƩra affiliated by MeliƔ for your stay in Paris and for your nice comments about our location, our rooms and our Reception staff.We look forward to welcoming you again soon.Best regards,Guest Experience TeamHƓtel Paris OpƩra affiliated by Melia

8/10 Good

Leigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. The air conditioning could have been cooler. It was very hot while we were there and our room never really cooled off. Also, the internet was completely down one of the days we were there.
Stayed 2 nights in Jul 2022
Response from Guest Experience on 27 Jul 2022
Dear M Leigh, Thank you for your comments regarding your recent stay with us. We are deeply sorry to read those details that had made your experience different from our objective of showing you the best service imagined. Once again, we would like to apologies for your inconveniences at our hotel and we hope to be welcoming you soon again. Kind regards,

2/10 Terrible

Michael

Stayed 6 nights in Jul 2022

6/10 Okay

Leslie, Baton Rouge

Travelled with family
Liked: Cleanliness, staff & service
Great location and friendly helpful staff. However, the bathroom area lacked what I would expect from a four star rated property. It is a good safe three star in my opinion.
Stayed 6 nights in May 2022
Response from Guest experience team on 18 Jun 2022
Dear Leslie, Thank you for your comment regarding your stay at the Hotel Paris Opera, It is our pleasure to know that you have enjoyed your stay with us and specially our staff. We all hope to have the pleasure of welcoming you back very soon. Best regards, Guest experience team

8/10 Good

Yvanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opera Review
Location was excellent! I had a room that looked over the Main Street and it was a bit to loud for us but we were pleasantly accommodated to another room. Very clean and spacious on the 6th floor. The breakfast they provided was decent. Would come back.
Stayed 3 nights in Oct 2021
Response from Daniel SY on 28 Oct 2021
Dear Yavanna, Hotel Paris OpƩra by Melia team joins me to thank you for your comment. All of us were so happy to receive you and to know that the hotel rooms, the location and the breakfast were as you like it. We truly hope to see you back in our hotel to make your experience even more memorable Kind regards, Daniel SY General Manager

4/10 Poor

MARIA

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Safe was broken. AC worked only after asking the front desk how to operate it (hint: you must press ON for 10 seconds). Balcony doors were locked until, again, calling the front desk. The shower, oh the shower, youā€™ll be flooding in no time if you donā€™t shower quickly- there is no curtain or door, just some ridiculous half glass thing that prevents nothing. All in all, what a mess. Mind you, this was the Junior Suite. I can only imagine the quality of the lower level rooms.
Stayed 1 night in Sep 2021
Response from Daniel Sy General Manager on 24 Sept 2021
First of all, Hotel Paris Opera Affiliated by Melia would like to thank you for recent stay with us. First of all, we would like to begin to thank you for helping us improve and for your time to write this comment. Please kindly be informed that we have shared your experiences with the people involved to make sure that situations like yours will not occur anymore. Please kindly be informed you that we will improve our service for your future stay at our hotel. Kind regards,

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the staff eas great to work with especially Michelle
Stayed 8 nights in Aug 2021
Response from Daniel Sy on 27 Aug 2021
Dear Monica, We thank you for choosing our hotel Paris Opera affiliated by Melia for your stay in Paris and for your nice comments about our staff. We look forward to welcoming you again soon, Best regards, Daniel Sy General Manager

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior service
We had an early train to catch and the front desk was kind to arrange a taxi at that early hour. We felt safe and cared for. The room was modern and quiet in the middle of the historical city.
Stayed 1 night in Aug 2021
Response from Daniel Sy on 20 Aug 2021
Dear Andrea, Thank you for your comment regarding your recent stay with us. It is our pleasure to know that you have enjoyed your stay with us at the Paris Opera's hotel affiliated by Melia. We are delighted that you have enjoyed and appreciated all the places and services of our establishment. It is thanks to your support that our hotel continues to grow and offer a quality service to each of our guests. It is always a pleasure to know firsthand the satisfaction of all our clients and to know that in their case we have reached our maximum objective, it motivates us to continue working in the same way every day. We all hope to have the pleasure of welcoming you back very soon. Kindest regards, Daniel Sy General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very helpful. Great location. Would definitely come again.
Stayed 1 night in Feb 2020
Response from HƓtel Paris OpƩra by MeliƔ on 29 Feb 2020
Dear guest, Thank you for taking the time to share your opinion following your stay at the Hotel Paris OpƩra by MeliƔ. We also thank you for your nice words, it is very rewarding for us when we read a comment like yours, we are very proud that we have fulfill your expectations and beyond. We will be very happy to welcome you again ! Sincerely yours. Daniel SY General Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, friendly staff, but how a hotel with narrow corridors, tiny rooms and a bathroom with black humidity stains and stiff dirty showercurtains deserves 4 stars, is beyond me
Stayed 1 night in Jan 2020
Response from HƓtel Paris OpƩra managed by MeliƔ on 30 Jan 2020
Dear guest, Thank for taking the time to leave a feedback, following your stay at the Hotel Paris OpƩra managed by MeliƔ. While the team is prouf to receive such a nice comment, we are truly sorry that the overall aspect of the hotel was not of your liking; we truly apologize for the inconveniences you encountered during your stay. Every issues you raised will help us to improve our services, and we have shared your impressions to all of the departments so that all of us will be committed in regaining your trust. Hoping to welcome you once again, Best regards. Daniel SY General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Daniel Sy Responsable Boutique Hotels Melia France on 13 Jan 2020
On espƩrƩ vous accueillir a nouveau.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the metro was right in front of the hotel! Made it very easy to get around
Stayed 5 nights in Nov 2019
Response from Daniel Sy Responsable Melia Boutique Hotels France on 26 Nov 2019
Dear client. Thanks for giving us a perfect rating and for recommending our hotel to other travelers. Iā€™m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, clean, comfortable
Great location! Desk staff friendly and helpful. Room super clean. Great for a single traveler. Would stay there again!
Stayed 6 nights in Nov 2019
Response from Dnaiel SY General Manager on 12 Nov 2019
On behalf of our entire team, i would like to thank you for taking the time to share your experience with us. We are very delighted to know that you have enjoyed our team service, the most important value for us. We are looking forward to welcoming you soon. best regards, Daniel Sy Responsable Boutique Hotels Melia France Daniel Sy Responsable Boutique Hotels Melia France

10/10 Excellent

glenn s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel, Ladye was the receptionists in the front desk very kind and polite and also the Domincan gentlemen in the evening was kind friendly and very helpful. Thank you for hospitality!
Stayed 3 nights in Oct 2019
Response from Daniel Sy on 14 Oct 2019
Thank you for your amazing comments, there is not a better reward for the job our team as your kind comments. Thank you for sharing it. best regards, Daniel Sy Responsable Boutique Hotels Melia France

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Daniel Sy on 14 Oct 2019
Thank you very much for your amazing rating. We are looking forward to welcomming you soon. Best regards, Daniel Sy Responsable Boutique Hotels Melia France

6/10 Okay

minh t

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Daniel Sy General Manager on 12 Oct 2019
thank you very much for your rating, we hope to do it better next time. We would like to have the opportunity to welcome you again. Best regards, Daniel Sy Responsable Boutique Hotels Melia France

6/10 Okay

Rod, New York

Business traveller
Liked: Cleanliness, staff & service
Great Location but the heat didnā€™t work and the towel heater didnā€™t work and my shower stand was broken.
Stayed 2 nights in Oct 2019
Response from Daniel Sy General Manager on 7 Oct 2019
We regret to know the inconveniences suffered because of the heat and shower, we will share your comments with our Maintenance Team in order to fix it. We hope to have the opportunity to welcome you again on offer you the best experience. Kind regards, Daniel Sy Responsable Boutique Hotels Melia France

6/10 Okay

Shawn, Bermuda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a great location. My biggest complaint is that at check-in the front desk offered me a 30 euro per night upgrade to a King size bed, but when I got in the room they had put 2 double beds together and considered that a king. Needless to say I was very disappointed. Also the room was very small 10 x 10 I'd guess, barely enough room to open a suitcase
Stayed 2 nights in Sep 2019
Response from Daniel Sy General Manager on 16 Sept 2019
We regret to know that your experience with was not at the level of your expectations. We would like to have to opportunity to welcome you again, please let us offer you a freeupgrade on a premium room as we think it would more adapted to your need. We remain at your entire disposal for anything you may need. Best regards, Daniel Sy Responsable Melia Boutique Hotels France

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Would not help us at all to move the date of our stay. Avoid this hotel!!!
Stayed 1 night in Aug 2019

10/10 Excellent

Chun Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Daniel Sy General Manager on 30 Jul 2019
Thank you very much for your rating. It is the best reward that we can have. We hope to welcome you soon

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beds and pillows, right next to the metro!
Modern and clean. Great beds and pillows (hard to find)! Small room but who is in their room anyway?!?! :)
Stayed 3 nights in Jul 2019
Response from Daniel Sy - Melia Paris Hotels Boutiques Manager on 24 Jul 2019
Dear Nicole, Thank you for having choose our hotel during your stay in Paris. We would like to thank you for this wonderful comment about our hotel wich reflect our hight standard of quyality of Melia. We where very pleasent to welcome you another time in our hotel.

10/10 Excellent

Susan, Niceville, FL, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well pleased with our 4 night stay at Hotel Paris Opera. Every single one of the hotel employees was friendly and helpful throughtout our stay. We even checked out for one night when we went out of town and were coming back the next night and they let us leave our bags in their secured storage area. We lost a bag on the train and one of the desk staff did his very best to call the train station for us and speak to them in French explaining our situation. Truly helpful and friendly. Would absolutely stay here again! AND they have air conditioning!!! :)
Stayed 3 nights in Jun 2019
Response from Daniel Sy -* Manager Melia Paris Hotels Boutique on 13 Jul 2019
Dear Susan, Thank you for having choose our hotel during your stay in Paris. Could you please received a big thank you from all our staff for this wonderfull comment about them and our hotel. We would like to see another time in our hotel to sharing a new one experience. Daniel Sy, Manager Melia Paris Hotels Boutique

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Daniel Sy - Melia Paris Hotels Boutiques Manager on 24 Jul 2019
The hotel Paris OpĆ©ra By MeliĆ£ thank you very much for this glorious notation. We hope to see you again soon in our establishment.

2/10 Terrible

Verified traveller

Stayed 7 nights in Apr 2019
Response from General Manager on 2 Oct 2019
On est dƩsolƩ de voir votre rƩponse, on aimerais d'avoir plus information pour amƩliorer notre service.

8/10 Good

Danielle

Liked: Cleanliness, staff & service, room comfort
Perfectly adequate
This hotel is more like a nice 3 star than a 4 star. It has a renovated appearance but itā€™s not quality. Our room is facing the street and is very noisy at night. This doesnā€™t bother me as I find street noise soothing (thanks to years of NYC living) but some may find it difficult to sleep. You can actually hear conversations in the pubs below. Being in the city, you will see the occasional roach but itā€™s hard to fault the hotel. What I can fault them for is the horrid cleaning solutions they use for the rooms. We had to air the room out with all windows and door wide open for a good 30 minutes to get the overwhelmingly pungent chemical smell out. Please people, use gentle scents or even better, unscented products! Itā€™s a killer for people with allergies and asthma. The area is chock a block with restaurants and cafes and shopping. For me not super interesting but nice enough. We love the electric scooters and have been zipping around easily to other neighborhoods. All in all the hotel is ok but would not be my first choice upon return.
Stayed 3 nights in Apr 2019
Response from General Manager - Jorge Robles Garcia on 19 Apr 2019
Dear Danielle, We would like to thank you for choosing Hotel Paris Opera By Melia. I sincerely apologize if we have not been able to meet your expectations. It is exactly the opposite of how we are and of the type of service we are proud to provide to our guests. We will definitely take into account your feedback about the issue you experienced regarding your stay. Be assured that we will improve our service for your future stay. General Manager - Jorge Robles Garcia

8/10 Good

Terri, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, so conveniently located with Grands Boulevards metro on the front door. The room was simple but clean. Some small signs of wear and tear but fine. Would have been nice to have a kettle in the room. Otherwise, was great.
Stayed 2 nights in Mar 2019
Response from GƩnƩral Manager - Jorge Robles Garcia on 26 Mar 2019
Dejar Terri Le, We would like to thank you for having choose Oue hƓtel during your stay in Paris. We take your suggestion for the kettle to improuve ouf qualitƩ of service. We would like to see you another time to sharing a new one experience. GƩnƩral Manager - Jorge Robles Garcia

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Jorge Robles Garcia - General Manager on 25 Apr 2019
The hotel Paris OpĆ©ra By MeliĆ£ thank you very much for this glorious notation. We hope to see you again soon in our establishment. Jorge Robles Garcia - General Manager ā€‹

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2019
Response from Jorge Robles Garcia - General Manager on 25 Apr 2019
The hotel Paris OpĆ©ra By MeliĆ£ thank you very much for this glorious notation. We hope to see you again soon in our establishment. Jorge Robles Garcia - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel close to les halles and centre pompidou. metro is just opposite which is great! 15 min from gare du nord. loads of nice cafes and restaurants around! i would definitely stay there again!
Stayed 1 night in Nov 2018
Response from General Manager - Aldja Benarbia on 20 Dec 2018
Dear Anonymous, Thank you for having choose our hotel during your stay in Paris. Could you please received a big thank's from all our staff. We will be delighted to see you another time to sharng a new one experience with us.

2/10 Terrible

Nissrine

Horrible stay, very small room. Television does not work and shower cabin.
Stayed 2 nights in Nov 2018

10/10 Excellent

Frank, Asheville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was multilingual and very helpful. Always there to answer any question with a smile. Would stay there again !
Stayed 5 nights in Nov 2018
Response from GƩnƩral Manager - Aldja Benarbia on 17 Nov 2018
Dear Franck, Thank you for having choose our hĆ“tel during your stay in Paris. Could you please received a big thankā€™s from all our staff for this wonderfull comment. We would like to see you another time to sharing a new one expĆ©rience with you.

4/10 Poor

AB, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and bathroom are very tiny, but the worst is that you can not turn on the AC in your room, the hotel turned off the whole system. When I told them it was to hot, their answer was the system is off because of the whether.. But it was hot!!
Stayed 3 nights in Oct 2018
Response from General Manager - Aldja Benarbia on 18 Oct 2018
Dear AB, First of all, thank you very much for choosing our hotel Paris Opera By Melia. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. I sincerely apologize if we have not been able to meet your expectations. It is exactly the opposite of how we are and of the type of service we are proud to provide to our guests. We are deeply sorry to hear that you have had some inconveniences with the AC. Please be assured that we will work towards improving our service all your demands. The whole hotel's team will be more than happy to welcome you back.

4/10 Poor

Verified traveller

Disliked: Room comfort
rather unfriendly staff , towels were not changed despite being wet/in bathtub, loud aircon, very slow wifi.
Stayed 6 nights in Sep 2018
Response from General Manager - Aldja Benarbia on 17 Oct 2018
Dear, Thank you for having choose our hĆ“tel during your stay in Paris. We are deeply if you had some problems with our staff. Itā€™s exactly the oposite that we want to provide to our guest. Melia Hotels International is committed to preserving the environment. this is why if you did not put your towels in the shower they were not changed. We are delighted to see you near un the future to show you the real MeliĆ£.