Property grounds

Reviews of Village Lodge Condos

3 out of 5
Village Lodge Condos
1000 Mechem Drive, Ruidoso, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 260 reviews" "
Rating 8 - Good. 81 out of 260 reviews" "
Rating 6 - Okay. 37 out of 260 reviews" "
Rating 4 - Poor. 5 out of 260 reviews" "
Rating 2 - Terrible. 7 out of 260 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Isela

Disliked: Amenities, property conditions & facilities
Bri, the property receptionist, was friendly, available, and accommodating when we needed to change rooms. The property needs deep cleaning, remodeling & renovation in rooms. The rooms had no working heater; only portable heating and fireplace. The kitchenettes have all supplies, but not working stove or oven; only microwave. We were 6 guests; the sleeping conditions were poor. The furniture was not acceptable and not accommodating. We had to purchase an air mattress. The property has handicap parking, but the property or rooms are not handicap accessible. We will not return to this property!
Stayed 3 nights in Mar 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend clean and close to the many attractions

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful and friendly. I rented the 2 bedroom suite which was very spacious. There was 2 queen beds in one room and a king bed in the master bedroom. There was a pull out couch and an extra twin bed that was stored in the closet if needed. The kitchen was large and fully loaded with pots and pans. The apartment was a little outdated but very cozy. I would definitely recommend this place and will stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities
Good place and well located
Stayed 3 nights in Dec 2023

10/10 Excellent

Sandy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a blast! After reading comments I was expecting something very outdated but it was nothing like that. They provide pots and pans and dishes for you to cook, 2 heaters and a pull out couch as well. It was very nice and cozy. We were all comfortable and not one bad thing to say. The girls in the front were also very nice. On our next trip to Ruidoso we plan to stay there again . Only suggestion for the Summer would be to please fix the ice machine outside .
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramiro

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So peaceful.
Stayed 2 nights in Nov 2023

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great place to stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When looking for a place, i read some bad reviews on this place and some good ones. Took my chances and booked a riom for the weekend. Best chance i took. The room was amazing, had everything we needed in it and extras. The lady at check in was very polite and helpful in letting us know what to do while on our stay. I would definitely book again.
Stayed 2 nights in Nov 2023

8/10 Good

Bernd

Liked: Cleanliness, property conditions & facilities
Easy check-in and checkout
Stayed 3 nights in Oct 2023

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Wednesday

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay
Stayed 2 nights in Oct 2023

6/10 Okay

Arnie

Disliked: Cleanliness
Disappointed
The smell was overwhelming! Had no WiFi unless you stood at front door. Cobwebs from ceiling and dead roaches in kitchen. Fortunately we were at the cabin very little. Called front desk multiple times but didn’t get assistance until the last night. That’s when she told us to stand at the front door and we could get signal.
Stayed 3 nights in Sep 2023

6/10 Okay

April

Liked: Cleanliness
For a weekend getway, its ok. Its dated, but they tried to make it nice. Loose tiles on the floor, a few spiders, some blood on the wall, but over it was just ok. If all your gonna do is basically shower and sleep and the rest of the time out on the town....it will do.

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the price. Staff is very friendly
Stayed 2 nights in Sep 2023

2/10 Terrible

James

Stayed 1 night in Sep 2023

6/10 Okay

Yolanda

Stayed 2 nights in Sep 2023

10/10 Excellent

Rosa E

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

june

Liked: Cleanliness, property conditions & facilities
Met our meads. Nice kitchenette.
Stayed 3 nights in Sep 2023

6/10 Okay

Albert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is well used. Would not stay again.
Stayed 3 nights in Aug 2023

6/10 Okay

Chrisann

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Unit was not clean. Unit has beds for up to 6 people but only 2 forks, 2 spoons and 1 coffee cup..... Staff was pleasent.
Stayed 3 nights in Aug 2023

6/10 Okay

Kathryn

Travelled with family
Disliked: Cleanliness, room comfort
Not as good as it once was….. 2 out of 10
The lodge had nice desk workers but was extremely run down. Piecemealed together. Dirty rooms and not very well stocked as far as amenities in kitchen or bathrooms. Relatives had ants in their rooms. We made the most of our stay though and enjoyed being with family. Will choose a different location for lodging in the future!
Stayed 3 nights in Jul 2023

6/10 Okay

Louis, El Paso

Travelled with family
Disliked: Cleanliness, amenities
The room was clean but very out dated.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Poorly maintained property
The lady at the front desk was friendly and nice. The AC kept things cool but that was probably more to do with the cool weather than with how well it worked. Now for the really bad stuff. The Windows blinds cannot be adjusted and were falling apart. There were 2 window AC units in my room. One had a missing dial so if you wanted to turn it off you had to unplug it. There were tiny little black spiders in several places. I was here a few days and found them all throughout my stay. They will crawl on you! Hair from previous occupants was clearly visible in the bathroom. Especially on the toilet plunger behind the toilet. You are provided with a coffee maker but NO coffee filters or coffee! Wifi only works about 10% of the time. I had to use my phone as a hotspot most of the time. TV channels higher than about channel 66 have very poor reception. So bad they were completely unwatchable. Only one remote worked in my room. Luckily it worked on both TVs. The spout for the tub was very loose. Whenever I would pull up the lever to take a shower it would easily lift up. There was no little hanging bar that you could use to put the toilet paper on. There were several more things that were broken or missing in this place. The owner clearly only cares about the money coming in. But, that will catch up to them once everything is completely broken and people stop staying at this place. I will not be staying here again. The owners should be embarrassed by this place.
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great condo for the money. Friendly front desk. Lots more room than a motel and good kitchen too.
Stayed 2 nights in Jul 2023

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Brea on 5 Jul 2023
Thank you for the 5 star rating! We hope you loved your stay and come back to see us!

6/10 Okay

Jimmy

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The place was great other than 2 issues. 1. Our room had a strong odor of animal urine. A bottle of Febreeze was a huge help there. This being a pet-friendly lodge odor is to be expected, but it was a clear sign that carpeting was a bad choice. 2. The mattress and pillows were covered with plastic protectors that made them uncomfortable. There are better options on the market these days.
Stayed 2 nights in Jun 2023
Response from Brea on 5 Jul 2023
Thank you so much for your review! We are so sorry about the issues you had but thank you for bringing them to our attention! We strive to please all of our visitors and will address these issues promptly! Thank you again and we hope to see you again soon!

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
This property was very nice. Rooms were updated and modern. Very clean. Quiet. Definitely will return.
Stayed 1 night in Jun 2023
Response from Brea on 5 Jul 2023
Thank you for your review! We are so happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
The condo was not clean inside. And when I opened the refrigerator, it smelled awful.
Stayed 1 night in Jun 2023
Response from Brea on 5 Jul 2023
We are so sorry to hear you experienced these issues! We strive to please all of our guests and will promptly address your concerns! Thank you for bringing this to our attention and we hope to see you again soon!

4/10 Poor

Brad

Disliked: Cleanliness
Not even close to an 8.6!
This place suffers from a lack of maintenance. Neither TV would work, and front desk never returned our call about it. Wash rags so thin they had holes, smoke detector and carbon monoxide detector found in kitchen drawer, hot tube out of service and noisy at night.
Stayed 3 nights in Jun 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, close to everything. Kitchen is a plus.
Stayed 1 night in Jun 2023
Response from Brea on 5 Jul 2023
Thank you so much for your review! We are happy to hear you enjoyed your stay! If there is anything we can do to make you more comfortable, do not hesitate to let us know! Thank you again and we hope to see you again soon!

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, room comfort
Cozy
It’s outdated but it was perfect for us! Family of 6 had a wonderful 3 night stay. We will definitely be back again. Great location!
Stayed 3 nights in May 2023
Response from Brea on 5 Jul 2023
Thank you so much for your positive review! We are very happy to hear you all enjoyed your stay! We strive to make our guests feel comfortable, like they are at their mountain home away from home! Thank you again and we hope to see you again soon!

8/10 Good

Arturo

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Brea on 5 Jul 2023
Thank you for your rating! We are happy you enjoyed your stay! Please let us know if there is anything we can do in the future to make your stay more comfortable! Thank you again and we hope to see you again soon!

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, room comfort
Everything was so clean and had everything we would need. They had dishes and things to cook with extra blankets and pillows. It was easy to find.
Stayed 2 nights in Apr 2023

6/10 Okay

Ralph

Stayed 1 night in Apr 2023

10/10 Excellent

Luis A

Travelled with family
Liked: Cleanliness, room comfort
Awesome experience.
Stayed 2 nights in Apr 2023

8/10 Good

rebecca

Stayed 1 night in Mar 2023

8/10 Good

Tyrel

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Mariana on 21 Mar 2023
I'm so glad you enjoy your stay here !

10/10 Excellent

Yolanda

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Mariana on 21 Mar 2023
Thank you for your review !

8/10 Good

Cristal

Travelled with family
Outdated
Stayed 3 nights in Feb 2023
Response from Mariana on 21 Mar 2023
Thank you for your feedback!

8/10 Good

Alan

Business traveller
Liked: Cleanliness, room comfort
Great stay for this trip…. Would suggest to stay here
Stayed 2 nights in Feb 2023
Response from Mariana on 21 Mar 2023
Thank you for staying with us!

10/10 Excellent

Christian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at village lodge.
Stayed 3 nights in Jan 2023
Response from Mariana on 21 Mar 2023
We enjoyed having you!

4/10 Poor

Shuja

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The furniture and linens were dirty and broken. This condo can use some upgrades including change of dirty and very old carpet, sleeper sofa is broken, etc.

10/10 Excellent

Robin

Stayed 3 nights in Dec 2022

10/10 Excellent

Leayh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

2/10 Terrible

Luis

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here, is old and dirty. They don’t do your room the room doesn’t have hot water. Wifi is terrible!