Exterior

Reviews of Best Western Tyrolean Lodge

2.5 out of 5
Best Western Tyrolean Lodge
260 Cottonwood Street, Ketchum, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews" "
Rating 8 - Good. 327 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast....
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Thank You Nancy for taking the time to review your stay with us. We are pleased you enjoyed your visit to the Tyrolean Lodge & hope you will return again soon for another visit

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location! Super cozy, clean and across the street from Sun Valley Ski resort. The pool and hot tub were wonderful.
Stayed 3 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Hi Ellen, Thank You for staying with us at the Tyrolean Lodge. We always enjoy hearing from our valued guests. I’m glad you enjoyed our many amenities like our outdoor saline pool & hot tub, Deluxe Breakfast Buffet, 24 Hr. Coffee Bar and of course our location; as the closest Hotel to River Run Lodge we are able to offer easy access to Skiing,Hiking & Biking as well as the Best Mountain View in the area. Thanks again for staying with us, we look forward to seeing you again soon.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located a short walk from the main parking lot at Bald Mountain and a short stroll into town. Nice rooms, good pool and hot tub, helpful staff and a good breakfast included.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Thank You Kenneth for choosing the Tyrolean Lodge for your accommodations while visiting the Ketchum/Sun Valley area, we are always happy to hear from our valued guests. We hope you will return again soon for another visit.

10/10 Excellent

David

Stayed 2 nights in Mar 2024

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Staff couldn’t have been more helpful. Amazing location.
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Hi Nathan, Thank You for taking the time to give us such a great review. Our staff works really hard to assist our valued guests, I will pass on your kind comments. Thanks for staying at the Tyrolean Lodge, we hope you will return soon for another visit.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing,comfy beads nice breakfast. Great location
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Thank You Kimberly for choosing the Best Western Tyrolean Lodge for your Lodging needs while visiting the Sun Valley /Ketchum area. We are pleased you enjoyed your stay with us and hope you will return again soon for another visit

10/10 Excellent

Cristin W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. Very quaint, ski lodge vibe close to ski resort. Staff was wonderful and accomodating.
Stayed 3 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you Cristin, We are so great full for such a wonderful review & appreciate your kind response regarding your visit to the Tyrolean Lodge. We hope you will return soon for another visit.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the ski area . Bus service available. Friendly and pleasant staff.
Stayed 4 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Hi Lynn, Thanks for choosing the Tyrolean Lodge. We appreciate your kind response.

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and comfortable. Breakfast was good with lots of options. It’s just a bit dated and tired. Location is excellent
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar 2024
Thank You for choosing the Tyrolean Lodge for your accommodations while visiting the Ketchum area. We hope you will return again soon for another visit.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, cute, clean, comfortable place and everyone at the staff was so kind and helpful. 10 out of 10. Highly recommend this hotel.
Stayed 5 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Thank You Anne for leaving such a wonderful review. We greatly appreciate hearing from our valued guests. We hope you will return soon for another visit.

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Thank You Jennifer for taking the time to review your visit to the Tyrolean Lodge, we hope you will return again soon for another visit.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and definitely plan to go back. Beds were comfortable after a long day of skiing. Location was perfect- not ski in ski out but walkable to the resort. If you don’t want to walk, there is a shuttle service that picks up just across the street. Breakfast was excellent and the staff were super friendly. Wish we could have stayed longer but plan to return.
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Mar 2024
David, WOW, Thank you for taking the time to write such a wonderful review of your stay at the Tyrolean Lodge. We are always pleased to hear from our valued guests about there stay. We hope you will return again soon for another visit.

10/10 Excellent

Stanley, Tabernash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Thank You Stanley for choosing the Tyrolean Lodge for your accommodations while visiting the Ketchum area. We hope you will return again soon for another visit.

10/10 Excellent

Thomas

Stayed 3 nights in Feb 2024
Response from General Manager on 2 Mar 2024
Thank You Thomas for choosing the Tyrolean Lodge for your visit to the Ketchum/Sun Valley area. We hope you will come back for another visit again soon.

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was awesome with a bus stop right there which took us to River Run Base in 1 stop. The front desk staff were great, breakfast was delicious, hot tub inviting and lobby fireplace cozy. Highly recommend The Tyrolean!
Stayed 3 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank You Jane for choosing the Tyrolean Lodge for your lodging needs while visiting the Ketchum/Sun Valley area. We are so pleased to hear that you enjoyed your accommodations and our amenities we off our valued guests, like our beautiful relaxing Lobby with 24 hour coffee bar, the Deluxe Breakfast Buffet, and our close proximity to River Run Ski Lodge offering easy access for skiing, hiking & biking as well as a Beautiful Mountain View. Thanks again for staying with us, we hope you will return again soon for another visit.

8/10 Good

Monika

Stayed 1 night in Feb 2024
Response from General Manager on 22 Mar 2024
Hi Monika, Thank You for reviewing your visit to the Tyrolean Lodge. We love hearing from our valued guests & hope you will visit again soon. Safe Travels

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 3 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank You David for reviewing your stay at the Tyrolean Lodge, we are always pleased to hear from our valued guests. We hope to see you again while on your next visit to the Ketchum/Sun Valley area.

8/10 Good

Pavlo

Disliked: Cleanliness, property conditions & facilities
Place Cold floor in the room
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Thank you Pavlo for choosing the Tyrolean Lodge while visiting the Ketchum/Sun Valley area. We hope you will return again soon for another visit.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Older building with lots of sound transfer. People above us just walking around was loud enough to wake me up. Only thing I didn’t like. The breakfast was great. The location is unbeatable. Bus stop right outside comes every 15 mins and takes you right to bald mountain. The pool was perfectly warm.
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Hi Kevin, thank you for choosing the Tyrolean Lodge for your lodging needs while visiting the Ketchum/Sun Valley area. We are pleased you enjoyed your stay and the many amenities we offer our valued guests, like our close proximity to River Run Ski area, with the Best Mountain View’s in the area as well as easy access to skiing, hiking & biking, also our Deluxe Breakfast Buffet & comfortable Lobby with a coffee bar available 24 Hours a day. As for the noise, I apologize for the disruption, we sometimes get ski groups in house who are not as courteous as we would like. You are always welcome to contact the front desk & ask them to take care of any issues you are having. Thanks again for your review & we hope you will return again soon for another visit.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
What a ski lodge should be after a fun day skiing. Staff friendly, lodge old but very well maintained...
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Thank You Walter for staying with us at the Tyrolean Lodge and writing such a wonderful review. We are always pleased to hear that our valued guests enjoyed the many amenities that we offer.Thanks again for staying with us, we look forward to your next visit.

10/10 Excellent

Emily

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere. Love the common room woth fireplace
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Thanks Emily for reviewing your stay with us at the Tyrolean Lodge. It is always good to hear from our valued guests. Thanks again for choosing the Tyrolean Lodge. We hope you will return again soon for another visit.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and quiet
Stayed 4 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank You Mark for choosing the Tyrolean Lodge for your Lodging needs while visiting the Ketchum/Sun Valley area. We are so pleased you enjoyed your accommodations and greatly appreciate you taking the time to review your stay. We hope you will return again soon for another visit.

8/10 Good

Shelby

Stayed 2 nights in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for reviewing your stay at the Tyrolean Lodge.

8/10 Good

LAWRENCE, TACOMA

Liked: Staff & service
Close to resort
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank You Lawrence for visiting the Tyrolean Lodge and taking the time to review your stay with us. We look forward to seeing you again.

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel with welcoming staff and atmosphere. Cozy lobby and breakfast area. Nice selection for breakfast as well. Will stay here again!
Stayed 1 night in Feb 2024
Response from Tyrolean Team on 4 Feb 2024
Thank you for letting us know how your stay was while with us! We all work hard to keep this old lodge in order and our guests happy. Thanks for the kind words! We look forward to seeing you next time!

10/10 Excellent

Morganne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a gorgeous view of bald no guy mountain. The moment we walked inside we were greeted by the concierge who just pulled cookies from the oven for the guest. We were informed we were upgraded for no charge so we could have the best experience. Saying Thank you seems unappreciated for this amazing gesture. The swimming pool was heated for the winter months and the hot tub was relaxing. The breakfast room made you feel as if you were in a mountain lodge and the selection fulfilling. I look forward to coming back and sharing my experience with others.
Stayed 1 night in Jan 2024
Response from General Manager on 31 Jan 2024
Wow! Thank you for the very nice review. We are so pleased that you enjoyed your visit with us.

10/10 Excellent

Ken, BOISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in Host was wonderful. She helped us with all aspects of the check in.
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Jan 2024
We appreciate your very kind comments. We will be sure to pass that on. We hope to see you again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on 31 Jan 2024
Thank you for the outstanding review! We appreciate it.

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Down-home Lodge feel. Excellent front desk staff
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Thank you for the very nice review. We appreciate it!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tyrolean Team on 7 Jan 2024
Thank you for being our guest. We hope to see you again next time you find yourself in our beautiful "neck of the woods"

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 2 Mar 2024
Thank you Samantha for staying at the Tyrolean Lodge, we appreciate your review.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very friendly and helpful staff. Enjoyed the hot tub. Great breakfast offerings.
Stayed 2 nights in Dec 2023
Response from General Manager on 21 Dec 2023
We are so pleased that you had a very nice visit with us.We hope to see you again soon.

10/10 Excellent

Kathy

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Thank you for the very nice review. We appreciate it!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay.
Stayed 2 nights in Nov 2023
Response from General Manager on 29 Nov 2023
We appreciate your very kind review. We hope to see you again very soon.

10/10 Excellent

Brooke, Idaho Falls

Stayed 1 night in Nov 2023
Response from General Manager on 29 Nov 2023
Thanks you for the great review!

10/10 Excellent

Page

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 1 Nov 2023
Thank you for the outstanding review! We hope to see you again soon.

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel!
One of the best hotels or motels I've ever experienced! Beautiful lobby. Comfortable clean quiet room. Great amenities of 24/7 lobby specialty coffees, free full breakfast, in-room coffee, refrigerator, free WiFi that worked well, cable TV, hair dryer. Plus recreation room in basement that included game and exercise rooms and microwave. Reasonable price. Fast & efficient check in/out. Friendly, helpful staff. I'll stay again!
Stayed 5 nights in Oct 2023
Response from General Manager on 25 Oct 2023
Thank you for taking the time to review your stay at the Tyrolean Lodge, we are soo pleased you enjoyed your stay with us, we are looking forward to your next visit

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Thank you Sue for taking the time to review your recent visit to the Tyrolean Lodge. We hope you will return again soon for another visit

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. So much history, we’ll maintained, greet location.
Stayed 2 nights in Oct 2023
Response from General Manager on 23 Oct 2023
Hi Steven, thank you for such a wonderful review. We are looking forward to your next visit

8/10 Good

Leslie

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Thank You Leslie for choosing the Tyrolean Lodge while visiting the Ketchum area. We hope you will return again soon for another visit.

10/10 Excellent

Suzanne, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint lodge at the base of River Run, beautiful! Great fireplace, game area. Nice breakfast buffet. Friendly staff. Will stay there again! :)
Stayed 1 night in Oct 2023
Response from General Manager on 17 Oct 2023
Thank You Suzanne for such a wonderful review. I am so pleased to hear you enjoyed your visit to the Tyrolean Lodge & were able to enjoy our wonderful amenities like the Deluxe Breakfast Buffet, 24 hour Coffee in our very cozy Lobby area and of course our very helpful & friendly staff. Thank You again for staying with us, we are looking forward to your next visit.

10/10 Excellent

JILL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of Austria
What a nice experience. A very warm and friendly atmosphere. Charming! Although not new everything was clean and well maintained. Excellent coffee machine in the lobby and delicious breakfast buffet. Beautiful Mountain Views. Comfortable walk into Ketchum.
Stayed 1 night in Oct 2023
Response from General Manager on 11 Oct 2023
Thank you so much for the nice review! We hope to see you again soon at our hotel.

8/10 Good

Luis M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good proximity to Bald Mountain. Appreciate the continental breakfast. The breakfast room needs to be larger. The room was nice but mattress was too soft.
Stayed 2 nights in Oct 2023
Response from General Manager on 11 Oct 2023
Thank you for your honest assessment of our hotel; we appreciate your feedback. We hope to see you again at our hotel.

10/10 Excellent

michael

Stayed 1 night in Sep 2023
Response from General Manager on 17 Oct 2023
Thank You Michael for choosing the Best Western Tyrolean Lodge for your lodging needs while visiting the Sun Valley / Ketchum area.We hope you will return again for another visit soon.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on 26 Sept 2023
Thank You Melissa for sharing your experience while visiting the Tyrolean Lodge. We hope that you will return again soon for another visit.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 26 Sept 2023
Thank You Michael for the wonderful review. Hope you will return again soon for another visit.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, facilities, location, and coffee!!!
Stayed 1 night in Sep 2023
Response from General Manager on 26 Sept 2023
Thank You Melissa for reviewing your stay at the Tyrolean Lodge in Ketchum. I can't thank you enough for your kind remarks especially those regarding our staff, they all work hard so our valued guests have a enjoyable stay. We hope you will return again for another visit.

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was my like dozenth (or more) time staying here since the early 2000s. It’s gone from being my favorite place in town to being solidly mid. Staff is great. Place is clean. But the floors are creaky and the bed was awful and our room next to the stairwell was very very loud. The large breakfast bar was otherwise tragic… we didn’t even bother the second morning. We’d stay here again but only if there were no other options in town.
Stayed 2 nights in Sep 2023
Response from General Manager on 26 Sept 2023
Thank You for reviewing your visit to the Tyrolean Lodge.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air con was too noisy to sleep with Plumbing was very noisy. hotel is dated Breakfast not as good as it used to be Great location Pool and spa were fine
Stayed 3 nights in Sep 2023
Response from Tyrolean Team on 10 Sept 2023
Thank you kindly for another honest review of our hotel. I am sorry we haven't been up to your expectaion either time you have come. I highly recomend Limelight hotel, which may be more to your liking. Thank you for giving us a try, twice! Sorry we didn't meet your expectations. We hope you find lodging suitable to your needs next time you are in the area.Many thanks again,Tyrolean Team