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Hotel Hafen Hamburg

4.0 star property
Upscale accommodations blend comfort with convenience near Hamburg's St. Pauli Piers, offering sophisticated urban hospitality in a prime location

Choose dates to view prices

Located in Hamburg-Mitte's center, Hotel Hafen Hamburg offers a refined city retreat. Enjoy meals at Restaurant Port, terrace dining when weather permits, and in-room WiFi. The attentive staff is praised for creating seamless guest experiences.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
The current price is €151
includes taxes & fees
5 Jul - 6 Jul

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

8.4 out of 10
Very good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Cabin's Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cabin's Class Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Captains class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains class Single Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Commander‘ s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Single Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lieutenants class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants class Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Sailor`s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Sailor`s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Lieutenants class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants class Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Commander‘ s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Captains Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains Class Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Hamburg-Mitte, a neighbourhood in Hamburg, Hotel Hafen Hamburg is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Seewartenstr. 9, Hamburg, HH, 20459

What's nearby

  • Panorama of the Hamburg harbour near St. Pauli / Landungsbrücken
    St. Pauli Piers
    1 min walk - 0.2 km
  • Hamburg - Germany
    Reeperbahn
    7 min walk - 0.6 km
  • Panoramic aerial view of the harbor, St. Michael's Church (German: St. Michaelis) and downtown Hamburg, Germany.
    St. Michaelis Church
    9 min walk - 0.8 km
  • Fish Market
    Fish Market
    12 min walk - 1.0 km
  • Miniatur Wunderland
    Miniatur Wunderland
    18 min walk - 1.5 km

Getting around

  • Landungsbrücken Station
    2 min walk
  • Michaeliskirche Hamburg Station
    10 min walk
  • Hamburg Airport (HAM)
    16 min drive

Restaurants

  • Blockbräu
    3 min walk
  • Hard Rock Cafe Hamburg
    3 min walk
  • Mojo Club
    5 min walk
  • BrewDog St. Pauli
    5 min walk
  • Hafen-Klub Hamburg
    2 min walk

About this property

Hotel Hafen Hamburg

  • Upscale hotel near Reeperbahn
  • Close to St. Pauli Piers and Fish Market, Hotel Hafen Hamburg provides a terrace, dry cleaning/laundry services and 2 bars. The on-site restaurant, Restaurant Port, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • Meeting rooms, a banquet hall and a front desk safe
    • A vending machine, a lift and a billiards/pool table
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 380 rooms include amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
  • Other conveniences in all rooms include:
    • Free toiletries and hairdryers
    • 32-inch Smart TVs with satellite channels
    • LED light bulbs, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar
  • Willi's Bierstube

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (71 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.5 for children
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Hotel Hafen Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hafen Hamburg?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Hafen Hamburg on 5 Jul 2026 start from €151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hafen Hamburg?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Hotel Hafen Hamburg?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hafen Hamburg?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Hafen Hamburg located?

Located in Hamburg-Mitte, this hotel is within a 10-minute walk of St. Pauli Piers and Reeperbahn. Miniatur Wunderland and Fish Market are also within 1 mile (2 km). Landungsbrücken Station is only a 2-minute walk and St. Pauli U-Bahn is 6 minutes.

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Reviews

Hotel Hafen Hamburg Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 500 out of 1003 reviews
Rating 8 - Good. 378 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and dinner area was a bit pricy, decided to eat at the Melt cafe down the street for breakfast (highly recommend)! Overall the stay was nice and centrally located.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable place in a great location to walk in any direction feeling absolutely safe. Great if pricey breakfast but worth it.
Stayed 2 nights in May 2025
Verified

8/10 Good

Timo Tapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent last night from our trip at Hotel Haven. Breakfast was excellent and only complain is for the missing AC
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Zlatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and the staff made it even better, especially Richi. We will definitely be back.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hafen by the port

The position is fantastic and the restaurant is very good. Rooms are comfy and the shower was excellent complete with towel warmer. Small fridge in the room was appreciated but there was nowhere to make a cuppa, either in the room or a communal area. We were there for the Parade of Cruisers. Excellent weekend.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to have walkable access to major attractions, conveniences to the subway at the Landungsbrucken station with an efficient and friendly staff. The hotel was very clean, property well maintained and it offered the most wonderful breakfasts overlooking the Elbe River.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Historical place on a nice location with view at the harbour. Breakfast was amazing (but expensive) and the breakfast/restaurant is beautifully decorated. They have a nice terrace outside.
Stayed 1 night in May 2024
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient location for us - hotel very comfortable except the night was extremely hot and air con not really that good.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than OK

Great hotel. Great view and great service
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Jane Synnøve

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, hot rooms

Great location, near u/s bahn, harbour and Reperbahn. Be prepared for many stairs to get to the hotel. Clean and comfortable rooms. Friendly staff. No a/c, so the rooms get very hot! A floor-fan helped a little, but not enough.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Always a pleasure to use this hotel. Very good service from the staff, clean, no problem at checkin and checkout.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The only issue was that it was very hot when I was there, and there is no air conditioning. But, the staff moved me to a different area of the hotel where the room was a bit cooler.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was excellent and is in a fantastic location. The rooms are well appointed and clean. The staff professional and helpful. It has great bar and restaurant facilities which are resonably priced. My only criticism is over the cost of the parking facilities. Its underground public parking, but the hotel has elevators directly down there. Given this and the cost of the rooms at the Hafen, I would have liked to see the parking subsidised and not just full public cost (around €30 per day).
Stayed 3 nights in May 2025
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from our premium room. Breakfast way overpriced at 27€ per person. Hotel layout confusing, 3 separate buildings with the only common connection was a parking lot. No common hallway. Our room number was 40502. It took us two attempt’s to find the right elevator. Nice view from rooftop bar but to small and limited menu.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not a hotel that you have visited before which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are handicapped or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel and we would definitely return.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not an ordinary hotel, which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are physically disabled or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel with a lot of charm and funky details and we would definitely return.
Funky detail
Beautiful staircase
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not a hotel that you have visited before which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are physically disabled or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel, and we would definitely return.
Funky detail
Beautiful staircase
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose to stay here because it was very close to the water and had seemingly great views. It was a very close distance to the tour boats and has large stairs leading down to the river. It is a very cool property. When booking, I looked at each room and selected this one because it was the only room showing a balcony and river view. When we checked in, I was given a room with no view at all. Somewhat deceived, I called the desk and she had one to switch me into saying I had the choice (I didn’t have any choices at booking.) but I appreciated how easy it was to get what I thought I paid for! The hotel is full of fascinating maritime decor and unique pieces of history - we loved to admire the lobby and hotel bar. Parking our car was pretty in the ramp, and was located directly underneath our hotel tower. The only thing I’m bummed about it that given how I booked this hotel for the view, the tower bar was the largest part of that. It was a big draw. My ancestors emigrated out of this harbor so the view was important to me! The tower bar was closed for maintenance the two evenings we were there… we weren’t even allowed to look at it. Had I known, I would have chose a different hotel honestly. We certainly still enjoyed our stay; but we only stayed two days and one night so I was trying to make the most of it. I would recommend this hotel, and stay there again if we had access to all of the treasures.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the hotel even though it was in the middle of no where.
Stayed 2 nights in May 2026
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service
The room was clean and orderly in a nice quiet neighborhood.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

IOLANY

Liked: Amenities
Beautiful hotel
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
(ENG) I have stayed here twice passing through the city and both times found it the ideal location. Immediate access to the Landungsbrucken train station and a short walk to many incredible restaurants set the stage for any length of stay in Hamburg.
Stayed 1 night in Aug 2025