This hotel was very disappointing. The towels were old and had holes in them. The bathroom is very dangerous because the tub is extremely high (2 feet off the ground) compounding this problem is a glass enclosure that does not move so you sqeeze yourself through an awkward 3 foot space to get into a slippery bathtub without handrails. They advertise that there is a blow dryer in each room. This “blow dryer” is fixed to the wall in the bathroom from about the 1970s which barely blows any air. While we do like the area we would recommend you stay somewhere else. We don’t expect anything fancy but you can’t even charge your phone or any technology next to your bed it has to be across the room. This hotel is in a great location but needs updating to get with the times. Again, great location and hotel staff upfront in reception very pleasant to deal with. This hotel needs to be remodeled desperately.
Comment from Hotel Management
9 Oct 2019 by Snega , Hotel Management
We would like to thank you for taking your time and writing this review. We are truly sorry to hear about your experience at our hotel.
We would like to reassure you that your review is very important to us.
It is very unfortunate that you were served with defected towels, even though we make sure to renew them. Did you try to inform the Reception Desk about this issue?
We are sincerely sorry to hear, that you found the bathroom in your room dangerous. It is true that parisian rooms are small due to French architecture, so it might be challenging for foreigners to get used to that. We would like to let you know, that your security is our main priority. Therefore, we will discuss with our team on how we could resolve this issue.
Thank you again, for noticing the condition of a blow dryer. We will surely call the professional in order to fix them or install new ones, for a better comfort of our guests.
We would like to let you know that the construction of the hotel was built several decades ago, when cellphones didn't exist. It is true that today, in our moderate society we use phones all the time and having a plug to charge next to bed is always a great idea. We' ve been focusing on making it possible for our future guests.
On the other hand, we are extremely happy that you are satisfied with our Reception Team and the location of the hotel.
Once again, we are truly sorry to hear about your issues during your stay at our hotel.
We are looking forward to welcoming you again, and we reassure you that we took all your remarks into account.