Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Kn Aparthotel Panoramica Heights

3 out of 5
Kn Aparthotel Panoramica Heights
C/ Baleares, 17, Torviscas Alto, Adeje, Tenerife

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 133 reviews" "
Rating 8 - Good. 55 out of 133 reviews" "
Rating 6 - Okay. 27 out of 133 reviews" "
Rating 4 - Poor. 12 out of 133 reviews" "
Rating 2 - Terrible. 4 out of 133 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Adam

Stayed 9 nights in Nov 2023
Response from Kn Hoteles on 10 Jan 2024
Dear Guest. Thank you for leaving 5 stars. We look forward to welcoming you again. Kind regards, KN Hoteles.

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax and unwind
Stayed 7 nights in Nov 2023
Response from Kn Hoteles on 30 Nov 2023
Dear travelerThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

4/10 Poor

Ian

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Kn Hoteles on 10 Jan 2024
Dear Guest, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. Kind regards,KN Hoteles.

4/10 Poor

Sam

Liked: Cleanliness
Disliked: Amenities
Too far from anything and have to scale a small mountain every time you want or return to the hotel. The hotel doesn’t catch sun until the afternoon and the staff are extremely unhelpful
Stayed 4 nights in May 2023
Response from Kn Hoteles on 2 Jun 2023
Dear SamWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations.Once more, we thank you for your feedback and wish you all the best

6/10 Okay

Connor

Disliked: Cleanliness, room comfort
😒
Apartments themselves are okay, the beds and aircon on the other hand are a different story, not what you want on a 2 week stay! Staff and facilities are good enough but it’s the rooms that let it down.
Stayed 15 nights in Mar 2023
Response from kn hoteles on 31 Mar 2023
Dear GuestOur guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay with us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope to see you back in our Hotel.

4/10 Poor

Richard

Disliked: Cleanliness
Accommodation very basic cleanliness poor food in pool bar poor, staff friendly to far from main drag
Stayed 27 nights in Jan 2023
Response from Kn Hoteles on 20 Feb 2023
Dear Guest, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. .Despite this one personal experience we hope to see you again as a guest of our hotel and until then, we send you our best wishes

8/10 Good

C

Travelled with family
Liked: Amenities, property conditions & facilities
3 Bed Apartment was excellent, staff very friendly & helpful, pool cold, location too far from anywhere
Response from Kn Hoteles on 9 Jan 2023
Dear Guest. We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call us.Kind regards

8/10 Good

Josh

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022
Response from Kn Hoteles on 29 Nov 2022
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.

10/10 Excellent

Redmond

Liked: Cleanliness, room comfort
Brilliant time, it was our 4th back to this hotel and we love it.
Stayed 11 nights in Aug 2022
Response from Kn Hoteles on 7 Sept 2022
Dear Redmond.Thank you for leaving a review. We are glad that you enjoyed your stay and we thank you for your repeated trust during all of your stays. We look forward to welcoming you again. Kind regards, Kn Hoteles.

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2022
Response from Kn Hoteles on 1 Sept 2022
Dear Guest,thank you for takeing time to evaluate your stay with us.Kind regards

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Comfortable at a good price
Very comfortable apartment. Clean & spacious. Didn't use other facilities but pool area looked good.
Stayed 2 nights in Mar 2022
Response from Kn Hoteles on 23 Mar 2022
Dear Traveler. Thanks for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon Kind Regards

10/10 Excellent

Kamlesh

Travelled with group
Liked: Cleanliness, room comfort
Very good
A very nice facility with spectacular views. Hiring a car is a MUST as they are up on a hill. Reasonably priced, clean room, would recommend.
Stayed 2 nights in Feb 2022
Response from Kn Hoteles on 12 Feb 2022
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind regards

8/10 Good

Gary

Travelled with group
Liked: Room comfort
Stayed 3 nights in Feb 2022
Response from Kn Hoteles on 8 Mar 2022
Estimado viajero. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel

8/10 Good

Julie

Travelled with family and small children
Disliked: Amenities
Wonderful views from the property! Disappointed the restaurant was closed (and not advertised when booking). The pool was nice, but absolutely freezing water temperature. The room was tidy but the pillows were yellow and a bit disgusting, there was water damage, ants and residue in the bathroom. The staff was extremely friendly and helpful!
Stayed 6 nights in Dec 2021
Response from Kn Hoteles on 22 Dec 2021
Dear Guest Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope to see you soon in our Hotel. Kind Regards

6/10 Okay

DEAN

The hill will dominate your daily decisions
Overall it’s a nice place our room was a little tired beds a bit uncomfortable and shower room flooded because drain was blocked, reported to cleaner but nothing fixed. The views are great we enjoy long walks but prefer level ground walks. I booked fully aware of the hill but it did dominate our decision on what to do and when.
Stayed 5 nights in Nov 2021
Response from Kn Hoteles on 30 Nov 2021
Dear traveler. Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

4/10 Poor

Kirsty

Travelled with family
Disliked: Cleanliness
Shockingly terrible.
I stayed here with my 10 year old daughter, brother and brother in law. My brother in law had stayed 5 times previously but after this stay it’s fair to say non of us will be back. Upon check in we were made to sign terms and conditions - something which we didn’t oppose to we felt it was great that the measures to protect us all were in place. However on the Friday a bus full of Spanish residents arrived for a “party weekend” which was total hell, music played from 8pm friday until 9am the Saturday morning, security done nothing about it, didn’t get any sleep at all. All beds around the pool were reserved - but no one was using them tried to take a couple of beds and ended up in arguments with the Spanish residents, no social distancing/mask policy being enforced, the pool had over 50 people in it at one point - my daughter couldn’t get to swim, complained to reception and we were told there was nothing that could be done, they knew it was over crowded and loud but the “management” had allowed it. We ended up demanding to be moved rooms as the noise was unbearable and the hotel staff weren’t doing anything. The room we moved to was nothing short of filthy and run down, balcony doors wouldn’t open properly, wardrobe doors were broken, filthy - hadn’t been cleaned in months by the looks of it. Utterly appalling for 4 paying guests to be treated this way - all because the management wanted to pack the hotel with local residents to cash in for a party weekend. Won’t be back.
Stayed 7 nights in Jul 2021
Response from KN HOTELES on 10 Aug 2021
Dear Kirsty, Thank you very much for taking the time to share your experience with us Your opinion is very important to us, in order to continue improving. We are very concerned to know all your comments and we feel very sorry that we have not been able to meet your expectations and that you have this overall opinion about our hotel. We also deeply feel that the noise that comes from the other clients of the hotel interferes with your dream and your holidays. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3 bed apartment and it was lovely. One double bedroom with separate toilet/wash room downstairs and 2 further double bedrooms upstairs along with the main bathroom. the main bedroom had a lovely balcony with a table and 4 chairs in which we watched the sun rise and set every day. beautiful sea views and on a clear day you can see La Gomera. This hotel is as previous people have said, on a hill. we walked down to the beach which took us about half an hour, and walked back up again after. that took a little longer but was still a pleasant walk up. The hotel pool was lovely, check in and check out was a simple process, we would happily stay here again. There is no entertainment which is one of the reasons we chose this hotel in the first place.
Stayed 7 nights in Feb 2020

10/10 Excellent

viktoras

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Fantastic veiw, spaacious appartment, friendly staff
Stayed 7 nights in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
KN Apartments. Good size family 4 apartments with hob fridge and microwave. Saved a ton of money on breakfast lunch and dinner. Beautiful pool and views. Clean and friendly.. No on site evening entertainment whatsoever, no bar. Games room usually closes at around 9 pm so kids on phones for night. If you want good value and quiet, this is the place
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious and well located. Town centre is a 5.min taxi ride away
Stayed 7 nights in Apr 2019

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Bed was not at all comfy , I felt neck pain every morning while staying there . Also cleaning was not good because I always felt like dust in my feet while walking into the room
Stayed 10 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and spacious although beds were not the best as they were on wheels and moved apart every time you moved even though we were told we were getting a double bed. The amenities were good but unfortunately it was very windy and with its location we were unable to use the pool area as it was far too windy so were up and down the hill everyday to the beach.
Stayed 7 nights in Nov 2018

10/10 Excellent

Mariusz, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panoramica Heights
We really enjoyed our stay in Panoramica Heights hotel. For a start we have been upgraded to apartment with great views overlooking Adeje and the coast. Although this hotel is right on top of the hill this was not an issues as we had a car to travel about. The food is to die for, big variety and fantastic flavours!
Stayed 7 nights in Apr 2018

10/10 Excellent

abbie, london

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel but a long walk down to the beach
amazing welcome! staff were friendly and security was really caring and protective would defo stay here again but would hire a car as cabs started to get a lot of money and the walk up the hill was horrible but great location and pool area was amazing with amazing views
Stayed 7 nights in Mar 2018

8/10 Good

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Great hotel, fantastic facilities and good local amenities

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
def would stay again
had a real nice time. good 3 star. v friendly and helpful staff great views nice pool side bar, lovely food little out of the way. fine for us we had car and were cycling.
Stayed 5 nights in Mar 2018

8/10 Good

Gabriela , Ireland

Liked: Property conditions & facilities
Disliked: Cleanliness
Nice hotel, but should carry more about cleaning
Nice staff in the breakfast service and also in reception
Stayed 7 nights in Oct 2017

8/10 Good

G, Dorset

Liked: Cleanliness, staff & service, room comfort
Comfortable Self Catering
Comfortable, spacious apartment for family of three (dad & 2 boys). It was cleaned and beds made daily. We self catered and cooking facilities only good enough for simple food: 2 pans, 2 hobs and a combi microwave grill. Staff were really friendly and helpful. Pool area was great, although more parasols would be a bonus (you need to be quick to bagsy one in the morning). Great view across Costa Adeje - we hired a car, but as others have said the hill up to the apartments is big.
Stayed 7 nights in Aug 2017

6/10 Okay

kirsten, essex

Disliked: Cleanliness, staff & service, room comfort
was ok
the hotel isnt such a terrible place to stay the staffwhere ok apart from one lady dreadful women not helpful at all in anyway the cleaners didnt change beds once did clean i think twice out of the whole 10 days we where there. there is no entertainement at all which would be great for the kids the hotel is a nice hotel but in wrong location to high up not for the old or unfit or even very young kids all in all wasnt a bad holiday but wouldnt stay here again
Stayed 10 nights in Aug 2017

6/10 Okay

micheal, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very hilly
hotel looks ok in pictures but you dont get the same standard, room did not get cleaned once in my 10 day visit but cleaners attend daily to make the bed and empty rubbish bins. fresh towells you have to keep reminding them. its very hilly which was not a problem at first but you need taxi which is impossable to get at meal times with some waiting atleast a hour for a taxi. the daytime staff are very helpful but after 6 its a waste of breath asking for anything. lifeguard doesn't watch the pool which is deep if you have small children. poolbar beer is horrible but food is ok and fairly priced. didnt ruin my holiday in tenerife as prefer to visit places. if you are slightly unfit then this is not hotel for you. with a family of young children its about a 40 min walk to beach down very steep hills. the beach btw are very child friendly on a plus side the views are amazing and i didnt see any cocroaches
Stayed 10 nights in Aug 2017

8/10 Good

trish, coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Lovely hotel, don't expect panoramic views if your in room 103-112, no view at all apart from the rooms in front of you, your description was somewhat misleading
Stayed 10 nights in Jul 2017

8/10 Good

JT, Yapton

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay at fantastic hotel.
Stayed here for 6 nights at the end of June. We had a fanastic stay. Room originally given didn't have a sea view so as this was requested before we left we asked at reception and they upgraded us, room was lovely. One of the reception staff was unhappy to help. Bed was slightly uncomfortable but everything else was great and a lovely balcony. Pool was excellent with plenty of sunbeds. A lovely 20 minute walk into the centre where there's loads of bars and restaurants along the seafront. Overall a lovely stay and would highly recommend.
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Hotel
Had a lovely holiday for my birthday the only problem would be the wifi was not so strong
Stayed 7 nights in Jun 2017

8/10 Good

Karen, Dumfries Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Views.
We loved our stay at Panoramica Heights. the apartments are so spacious and clean. The hotel staff were friendly and helpful. Communication of staff in the restaurant need to be improved as twice we stayed for dinner and when leaving were called back to ensure we had paid which was very embarrassing. We were there in the school holidays which wasn't ideal if you wanted peace and quiet as the studio apartments are all on the lower floor so that means families are up above and you can hear all the noise.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 adults 3 children 14,12 and 10, 2 weeks April
Reception staff pleasant and helpful.modern 3 bedroom accommodation.nice pool and sunbathing area with plenty of sunbeds.Breakfast and dinner was to a four star standard with good service.Wifi was free and worked fine. Overall enjoyable holiday.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Weather was good 20 degrees. Staff friendly. Nice facilities. Good trip to mount tiede and siam water park.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It's ok, I guess,
I expected more, it is a nice enough apartment it is in a quite location, but you need a car or taxis really as it is at the top of a hill. There is a nice outdoor pool. The wifi hardly ever worked. The walls don't shield the noise and several times I was kept up by noisy neighbours or people in the street singing in the early hours of the morning. Some of the staff were very helpful but not all.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in quiet hotel
Hotel was great and room lovely! Very spacious and lovely waterfall shower. Only problem with our room was no access the beautiful view - we were on ground floor behind another row of apartments. Very convenient supermarket. Walk to town was pretty steep but we knew that would be the case and didn't bother us. Mainly got taxis up the hill (€4-5). Didn't eat in hotel so can't comment. Was lovely and quiet and overall we had a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet place
Genuine nice staff, especially Laura (Reception) is really helpful, professional and friendly. Would love to go back! Quiet room, few UK telly channels, very relaxing stay. At the top of the hill, away from the tourists but only approx. 25 min walk away from the beach. Going back is a bit longer uphill! But the cab is only 5 Euros.

8/10 Good

Patrick, Telford UK

Liked: Staff & service, property conditions & facilities
Modern, spacious, Great views,
The rooms had all the basic amenities and were smart and clean enough, however the floors were not swept or mopped and bed sheets not always changed! There are great view from the balcony and it was nice to sit out there and relax and watch the sun go down, however the bed wasn't too comfortable. At times it was a bit noisey as we were situated directly below the pool area. The pool area and bar seemed quite busy at times but we didn't really spend time there anyway. The restaurant was a little expensive and not fantastic quality but the on site shop had all the basics. It is about a 20 minute walk down to the town and only 5 Euros in a taxi, so maybe worth it for the hotels views. Overall the hotel is good value for money if self catering is what you want.
Pull out bed
Sun going down
Basic amenities
View from balcony

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time. Room was nice and clean had a problem with electrics but was dealt with very quickly. A bit to far away from main resort for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely out of town hotel
Great place to stay if you don't want to be in town. Shops and bars are about 20-25 mins walk from the hotel, beach around 25-30 mins but that is walking down hill. Add another 10 mins for walking back to the hotel as it's up hill all the way! Beautiful views from the pool/sunbeds and from room. Sunsets over the sea can be watched from your balcony. Friendly and helpful staff. Rooms, pool and hotel in general is clean. Beds not the most comfortable and pillows are small and lack stuffing. Good onsite shop and food (pizzas, sandwiches, salads) are very good. Would definitelycome back again!

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and fantastic views aparthotel
Always good to be in Panoramica but something can be improved, for example the towels look old and could be replaced by new ones...

6/10 Okay

nikki, aberdeen, uk

Disliked: Cleanliness, property conditions & facilities
Nice views
Nothing round about this hotel restaurants, bars etc. No bar open in the evening at hotel so dead from 18.30 onwards when the pool bar closes. We were self catering but you do expect facilities to be available in the evening. If you want to eat at the restaurant in the evening you are €15 each not including drinks and the menu is in Spanish so you do not know what you are paying for. The hill what can I say............not for the faint hearted!!!!! I don't class myself as fit but I'm certainly by any means out of shape, I could not manage the hill. We spent a lot of money on taxis to and from the hotel as there is nothing in the complex for you to do. You would think that being so secluded that they would cater for this. Towels were changed everyday.........and your bed was sort of made....covers thrown over!!!!! No cleaning apart from that. The supermarket is overpriced but this is your only means to eat from inside the hotel. Would not be going back.....on the plus side the view was stunning.