Terrace/patio

Reviews of Hacienda de los Santos

4 out of 5
Hacienda de los Santos
Calle Molina # 8, Alamos, SON

Reviews

9.8

Exceptional

Rating 10 - Excellent. 101 out of 117 reviews" "
Rating 8 - Good. 13 out of 117 reviews" "
Rating 6 - Okay. 3 out of 117 reviews" "
Rating 4 - Poor. 0 out of 117 reviews" "
Rating 2 - Terrible. 0 out of 117 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian Womacks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful hotel.
Stayed 1 night in Apr 2024
Response from Hacienda de los Santos Resort & Spa on 21 Apr 2024
Dear Guest,Thank you so much for your excellent qualifications, from the deepest part of our hearts, we thank you that you took the time to qualify us.Seeing the good qualifications, lets us know that you enjoyed the stay inside the Resort, it makes us feel immense joy because our main goal is to make each guest have an unforgettable moment with us.Many thanks again and we hope we see you soon!Have a wonderful evening.

10/10 Excellent

Russelll

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Serene location!
Stayed 1 night in Jan 2024
Response from Hacienda de los Santos Resort & Spa on 19 Jan 2024
Good afternoon,Thank you so much for your good qualifications, from the deepest part of our hearts we thank you for the time to write it.Your good qualifications made us see that in the days when you stayed with us, you had unforgivable moments, this fills us with immense joy since our goal is that you live unforgettable moments inside the resort.Thanks so much again and we hope to see you back soon!Without further ado at the moment, we are available.Have a nice afternoon.

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the whole facility and the staff were amazing! Love everything about it! My husband totally loves the place too!
Response from Hacienda de los Santos Resort & Spa on 30 Apr 2023
Dear Mr. Shearon.we thank you for taking the time to write these two beautiful comments!We dint have words to explain to you how happy they made us.We hope to see you soon at the resort!Thank you and have an excellent day.

10/10 Excellent

mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! The facilities are gorgeous and food excellent! It has over 350 tequilas for you to pick from and has the best staff overall that I have ever had in other locations! IT is a must to stay here and that won’t be my last time to stay there!
Response from Hacienda de los Santos Resort & Spa on 30 Apr 2023
Dear Mr. Shearon.We thank you for your good rating and for your beautiful comments!For us, it is a priority that you have the best time in the resort and that you spend unforgettable moments with us since there is no better motivation than seeing smiles on the faces of our guests.Also, from the bottom of our hearts, we thank you for taking the time to write us this beautiful comment, you don't know how happy it made us.We hope to see you soon at the resort!Have an excellent day.

10/10 Excellent

Patricia, Seattle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property has amazing grounds! The food is good and the staff helpful. I wish they had an English menu as it usually took awhile to order food depending on the English ability of the staff on duty.
Stayed 4 nights in Feb 2023
Response from Hacienda de los Santos Resort & Spa on 29 Mar 2023
Good afternoon,Thank you for your excellent rating and very good comment about the resort, but, we sincerely appreciate you for taking the time to rate us.Reading your beautiful comments lets us know that they had a great time in the resort, this fills us with great joy since there is nothing more motivating for us than hearing this and seeing smiles on the faces of our guests.We apologize that we do not have a menu in English, but we will work to create one and make that our future guests do not have this inconvenience of dont understanding what we offer in our menus.Thank you very much again and we hope to see you back soon!Have a great day.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The finest hotel in Mexico
We stayed two nights and I didn’t want to leave. The property is absolutely beautiful. The cantina and restaurant are first rate and the service could not be better.
Stayed 1 night in Jan 2023
Response from Hacienda de los Santos Resort & Spa on 21 Jan 2023
Dear Mr. Prendiville,Thank you for your comment and the good rating, but also for taking the time to send it to us.There is no better motivation than seeing that our guests had a great time during their stay, believe us, your comment and that you let us know that you enjoyed the Resort make us so happy.Thank you for sending us such beautiful photos, it is common for the guests to take photos but yours are so beautiful.Thank you and we hope to see you back soon.Have an excellent day.

10/10 Excellent

Frederiek, scottdale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property and an amazing stay. Only disappointing moment was when I waived the waitress down at the breakfast buffet, she looked at me and said “Mande” ( like what you want?). Very disappointed for a world class hotel. The rest of my stay and people were amazing.
Response from Hacienda de los Santos Resort & Spa on 21 Jan 2023
Dear Mr. Frederiek,Thank you for your comment and rating us, but also for taking the time to send it to us.We regret the incident in the restaurant and that our server used the word "Mande", this is a common word used in Mexico, especially in the state of Sonora, the servers intention was not to be rude or impolite with you, but, we already talked to them and requested them to do not use familiar words to avoid their intentions being misunderstood, we apologize for the this.Thank you and have a wonderful day.

10/10 Excellent

Thomas

Stayed 1 night in Sep 2022
Response from Hacienda de los Santos Resort & Spa on 7 Oct 2022
Hola,Thank you so much for rating us, but, most importantly, thank you very much for taking the time to rate us.If we receive good comments from our guests, this lets us know that you enjoyed staying with us, and this makes us feel happy, since our main goal, is that you have unforgettable moments at the resort.Again, thank you so much and we hope to see you back soon!Have a terrific day.

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ambiente y servicio. Cada rincón tiene un detalle. Totalmente relajante. Gracias.
Stayed 4 nights in Jul 2022
Response from Hacienda de los Santos Resort & Spa on 17 Jul 2022
Buenas tardes, Hemos recibido su buen comentario y su buena calificación, estamos muy contentos de que ustedes se la pasaran de lo mejor y que disfrutarán de su estancia, el saber esto, nos llena de mucha alegría y motivación. Le agradecemos de todo corazón el que se tomará el tiempo en calificarnos y en escribirnos este bello cometario. Esperamos pronto tenerlos de regreso! Que tenga un excelente día!

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hacienda de los Santos Resort & Spa on 2 Mar 2022
Thank you so much for your good comment and thank you for taking the time to write this comment. We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. We hope we can see you returning soon to the resort, to serve you as you deserve. Thank you and have a wonderful day.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HDLS is a wonderfully restored facility, full of history and architectural treasures.
Stayed 3 nights in Jan 2022
Response from Hacienda de los Santos Resort & Spa on 2 Mar 2022
Dear Mr. Andrew. Thank you so much for your good comment and thank you for taking the time to write this comment. We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. We hope we can see you returning soon to the resort, to serve you as you deserve. Thank you and have a wonderful day.

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, it’s unique and beautiful! The staff was very, very friendly and helpful. The rooms were great!!!!
Stayed 2 nights in Dec 2021
Response from Hacienda de los Santos on 4 Jan 2022
Dear Raul, Thank you so much for your good rating. Our main goal, is to make that our guests feel at home and spend unforgettable moments in the Resort, so, there is no better motivation than knowing that you had a very good experience with us. Thank you so much for taking the time to rate us, and let us know your experience at the resort. We hope to see you back soon, to serve you as you deserve! Muchas Gracias!!

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial style hotel, a beautiful oasis.
The hotel has very beautiful gardens worth the visit. The hotel provides a tour of the grounds: a mix of history gardens and pools Staff is very friendly and courteous. The room is very spacious with confy beds and warm duvets since it is December. We had a very well served breakfast
Stayed 1 night in Dec 2021
Response from Hacienda de los Santos on 4 Jan 2022
Dear Susana, Thank you so much for your good rating. Our main goal, is to make that our guests feel at home and spend unforgettable moments in the Resort, so, there is no better motivation than knowing that you had a very good experience with us. Thank you so much for taking the time to rate us, and let us know your experience at the resort. We hope to see you back soon, to serve you as you deserve! Muchas Gracias!!

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return for sure !
Very nice place to stay . Beautiful gardens and great service by the staff
Stayed 3 nights in Dec 2021
Response from Hacienda de los Santos on 20 Dec 2021
Hola Thank you so much for the good comment, but, most importantly, thank you so much for taking the time to write it. There is not something that makes us happiest than hearing that you enjoyed your stay with us, seeing that our clients have wonderful moments with us is our best motivation. We hope to see you back soon at the resort to serve you how you deserve. Thank you and have a wonderful day.

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Osm
Stayed 2 nights in Oct 2021
Response from Hacienda de los Santos on 27 Oct 2021
Buenas noches, Muchas gracias por su buena calificación, pero sobre todo, muchas gracias por tomarse el tiempo en calificarnos, no hay mejor motivación que él ver que nuestros huéspedes disfrutan de su estancia e instalaciones del resort. Esperamos verlos pronto de regreso para atenderles como usted se lo merece. Sin mas por el momento quedamos a su disposición, Que tenga una buena noche.

10/10 Excellent

Milana Vasileva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful. The staff is great. Everybody was very helpful and
Stayed 1 night in Sep 2021
Response from Hacienda de los Santos Resort & Spa on 5 Oct 2021
Thank you very much for your good comments and many thank you for taking the time to write it to us. There is no better motivation than hearing that you had a great time at the resort, our goal is that you enjoy your stay at the resort and have a wonderful time here We hope to see you back soon. Thank you and have a wonderful day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in all areas: Restaurant, massages, the little store and Custumer service. The room was clean and confortable Employees available to help you with anything you need. We have a great time in our staying I completely recommend it to anyone.
Stayed 2 nights in Aug 2021
Response from Hacienda de los Santos Resort & Spa. on 20 Aug 2021
Thank you very much for taking the time to rate us and we also deeply appreciate your good rating, It helps us to know that you enjoyed your stay at the resort, for us, our main goal is that you have the best time inside of the resort and that they spend unforgettable moments here, there is not a better motivation than to see smiles on the faces of our guests. We hope to see you back soon. Have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Hacienda de los Santos Resort & Spa on 26 Jul 2021
Buenas tardes. Muchas gracias por su buena calificación, pero sobre todo muchas gracias por tomarse el tiempo en calificarnos, esto nos ayuda bastante en saber qué estamos haciendo bien y que en que estamos fallando. Esperamos verlos pronto de regreso. Que tenga una buena tarde.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda de los Santos en Alamos Sonora Mexico , un lugar mágico, definitivamente para regresar , hermosos jardines , decoración , instalaciones y servicio de la mejor calidad , excelente lugar para regresar
Stayed 1 night in Jul 2021
Response from Hacienda de los Santos Resort & Spa on 7 Jul 2021
Buenas tardes, Muchas gracias por su buena calificación y sobre todo, muchas gracias por tomarse el en calificarnos. Agradecemos profundamente el que nos haga saber que disfruto su estancia y las instalaciones, no hay mejor motivación que él saber esto, para nosotros, nuestra meta es el que los clientes se la pasen de lo mejor. Esperamos verlos pronto de regreso, para atenderlos como ustedes se lo merecen. Sin mas por el momento quedamos a su disposición, Que tenga una excelente tarde.

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this beautiful place! It has a great location, great staff and pretty quiet.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the best place to relax in a historic small town -Pueblo Mágico
Stayed 1 night in Dec 2020

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We loved every minute.Best place to stay in Alamos.
Stayed 1 night in Nov 2020
Response from Hacienda de los Santos Resort & Spa on 24 Nov 2020
Thank you so much for your good comments, We are pleased that you enjoyed your stay with us, seeing the smiles on the faces of our customers is the best motivation. Also, thank you so much for taking the time to wrote this beautiful comment. We wish to see you again in our hotel. Have a wonderful day.

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As they say a magical place. And it trully was.
Stayed 3 nights in Oct 2020
Response from Hacienda de los Santos Resort & Spa on 6 Oct 2020
Thank you so much for your good comments, We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. Thanks for taking the time to wrote this comment, We wish to see you again in our hotel. Have a wonderful day.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Paradise
Excellent resort, very traditional and classy at the same time, good restaurant and fantastic service
Stayed 2 nights in Aug 2020
Response from Hacienda de los Santos Resort & Spa on 12 Sept 2020
What a fantastic review! It has us smiling from ear to ear. You are so dear, to give your impressions of the Hacienda for future guests to review. Reading reviews is exactly how we make our decisions when looking for accommodations when traveling. We are delighted that you enjoyed your stay in Alamos and Hacienda de los Santos.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Our stay was close to perfect! We went to experience their beautiful Christmas Posada and dinner. Unfortunetly it rained heavely and the Posada had to be modified and not the full Posada. But Hacienda did their best to still make it a beautiful event and the dinner was superb! The Hacienda is breath taking lovely and the rooms are very comfortable with the most comfortable beds and bedding. This was my third time there. I highly recommend it.
Stayed 2 nights in Dec 2019
Response from Hacienda de los Santos Resort & Spa on 10 Jan 2020
Thank you very much for your good comments, We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. We wish to see you again in our hotel, thank you very much for taking the time to write this comment. Thank you very much and have a great day.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the landscape of the grounds and the colonial feel of the hotel. This was my second visit and plan on going back.
Stayed 2 nights in Dec 2019
Response from Hacienda de los Santos Resort & Spa on 29 Dec 2019
Thank you so much for your comments, We are pleased and happy that you enjoyed your stay at the resort, seeing the smile on the faces of our guests is our best motivation.. We wish to see you again at the resort and we thank you very much for taking the time to write this comment. Thank you and have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing! We can’t wait to return.
Stayed 3 nights in Dec 2019
Response from Hacienda de los Santos Resort & Spa on 29 Dec 2019
Thank you so much for your comments, We are pleased and happy that you enjoyed your stay at the resort, seeing the smile on the faces of our guests is our best motivation.. We wish to see you again at the resort and we thank you very much for taking the time to write this comment. Thank you and have a great day.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mesmerizing
Great staff and service. Everyone goes beyond to accommodate and make your stay amazing.
Stayed 1 night in Nov 2019
Response from Hacienda de los Santos Resort & Spa on 21 Nov 2019
Thank you so much for your good comments, We are pleased that you have enjoyed your stay, and believe us, seeing the smile on the faces of our guests is the best motivation. We wish to see you again at the hotel and we thank you so much for taking the time to write this comment. Thank you and have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This is a very special hotel. One man’s labour of love. You will want to extend your stay.
Stayed 2 nights in Oct 2019
Response from Hacienda de los Santos Resort & Spa on 3 Nov 2019
Thank you very much for your good comments, We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. We wish to see you again in our hotel, thank you very much for taking the time to write this comment. Thank you very much and have a great day.

10/10 Excellent

Guadalupe, Mexicali Baja Californai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome, in every turn and corner there is a beautiful statement of a ancient hacienda whether it is antique, statue, tree, pictures, building architecture. Rooms are great and service is excellent. The whole town is worth sight seeing.
Stayed 1 night in Sep 2019
Response from Hacienda de los Santos Resort & Spa on 19 Sept 2019
Thank you for your comments, We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. We wish see you again in our hotel, thank you very much for taking the time to write this comment. Thank you and have a wonderfull day.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueblo Magico The Hacienda del Los Santos is so sparkling clean and comfortable. The architecture and design are breathtaking. The stars and the moon shine on this lovely hacienda.
Stayed 3 nights in Sep 2019

10/10 Excellent

JilmaB., Santa Fe Springs, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! Staff is so nice and friendly. The hacienda is Beautifully maintained with antiquated furniture that it’s truly amazing and perfect to enjoy a nice stay. The grounds where very nice and clean on every step of your walk. Food needs some improvement. Other than that, this is one of the best places I have stayed. Definitely recommend your visit here.
Stayed 1 night in Sep 2019
Response from Hacienda de los Santos Resort & Spa on 19 Sept 2019
Thank you for your comments, We are pleased that you enjoyed your stay with us, believe me, seeing the smiles on the faces of our customers is the best motivation. We wish see you again in our hotel, thank you very much for taking the time to write this comment. Thank you and have a wonderfull day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had swimming pools, a very friendly and helpful staff. Sonia was extremely nice and helpful
Stayed 1 night in Jul 2019
Response from Hacienda de los Santos Resort & Spa on 30 Jul 2019
Thank you very much for your good comments, We are pleased and full of joy that you enjoyed your stay, believe us, seeing the smile on the faces of our customers is the best motivation. We wish to see you again in our hotel and we thank you very much for taking the time to write this comment. Thank you very much and have a great day.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
Absolutely a wonderful stay. All the staff are very welcoming, friendly and helpful. Pristine room and surroundings. The hotel itself is magnificent and is a tourist site in itself.
Stayed 1 night in Feb 2019
Response from Hacienda de los Santos on 11 Feb 2019
Thank you very much for your good comments, that helps us to be better and assist you as you deserve it

10/10 Excellent

Lore, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The acres of property are beautiful, it males for a good walk early in the morning with your coffee and watch the sunrise hit the mountains. The Agave Cafe was excellent, breakfast and coffee hit the spot. One recommendation would be if the servers would come around more often to check on your drinks, definitely would had ordered more if they were around, but they disappeared so the buzz was off.
Stayed 2 nights in Nov 2018
Response from Hacienda de los Santos Resort & Spa on 6 Nov 2018
Many thanks for your review, this help us to know what we are doing well and what not, with this, we change to offer the services that you need and deserve.

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting and enjoyable
Stayed 1 night in Jun 2018
Response from Hacienda de los Santos Resort & Spa on 22 Jun 2018
Thank you very much for your good comments, that helps us to be better and assist you as you deserve it

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven on earth
This was the most amazing hotel in every way. From the minute you walk in you feel "wow" . From the outside of the hotel you do not expect to see what you are going to see when you walk through those front doors. The Reception room is welcoming, quite dark, but full of old and interesting furniture. Your are immediately relieved of your luggage which is brought to your room and then you are taken on a tour of the grounds, the restaurants, the bar, the gym, spa, AND their on-site cinema!!! The design of the whole place is phenomenal - everywhere is just breathtakingly beautiful, not to mention relaxing, The setting for breakfast and lunch is adjacent to the most beautiful restaurant. You can sit and enjoy your food inside or outside, and I mean ENJOY your food. The chef here is amazing. We arrived on a Saturday afternoon and had a delicious meal under the stars both nights - on Saturday there was lovely guitar music in the background, and Jamie, the Hotel Manager/Director made it a point to greet all her guests and have a chat with them. Nice touch. The rooms are spacious, clean, comfortable, en-suite, and each one is named after a Saint. It's a short walk to the town - and if you are feeling more energetic you can climb the steps (I forget how many) to the top of the hill where you can pose beside the typical town signs of Sonora state, and take in the vista of the town below and the surrounding mountains. WE can't wait to go back for another visit.
Response from Hacienda de los Santos Resort & Spa on 26 Jun 2018
When our staff read your review, smiles broke out on all their faces. You were able to envision what all the support teams behind the scenes do each and every day. Your review is motivating to all of us. We will put a bit more light in the Reception. Thank you for noticing that. You writing skills are fabulous. You touched all of our hearts. ALAMOS today, I believe, is greener than Ireland, as we are in our beautiful monsoon season. My count for the stairs is 357! Thank you for sharing about our bit of heaven! Please hurry back!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Best place to stay in Alamos!!
Response from Hacienda de los Santos Resort & Spa on 1 Jun 2018
Many thanks for your good comments, this make us to know what we are doing well and what not.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Style Hacienda to perfection
A bit difficult to communicate with the staff in that they do not understand English at all. All the meals were serviced only in Spanish. Nothing in English. We had to use google to Translate. Overall this is a fabulous property. As a recommendation, it should be easier to order poolside service for food and drinks from the staff.
Response from Hacienda de los Santos on 3 May 2018
Many thanks for your review, this help us to be better

10/10 Excellent

William Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing!!!! A trip into authentic Mexico. Beautiful hotel wonderful service professional at every small detail. Call for directions. The Goggle map sends you to a convoluted and inaccurate frustrating journey through the narrow streets of Alamos.
Stayed 2 nights in Dec 2017
Response from Hacienda de los Santos Resort & Spa on 23 Jan 2018
Thank you very much for your good comment, for us it is very important to know what we are doing well and what we are failing to make the hotel the ideal place for you to rest and receive the treatment you deserve. Thank you and have a good afternoon.

10/10 Excellent

Tom, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere and charm
Beds are comfortable, staff very professional and anxious to please. No request is too small. The grounds are impeccable, with beautiful and peaceful spots everywhere. There are lots of place to sit with a book or take a nap in the fresh air.

10/10 Excellent

Omar, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
Me and my wife went to this hotel because we read somewhere that it was the #1 hotel among small hotels in Mexico. Since have family in Hermosillo, we thought it would be a good idea to go to Alamos and check out this hotel. Totally recommended! Especially if you are looking for a place to relax. The town of Alamos is very small and you can check out all the turistic places in one day. If you are into adventures, maybe not the right place. But if you are into just relaxing for a few days I totally recommend it.

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024
Response from Hacienda de los Santos Resort & Spa on 21 Apr 2024
Buenas tardes, Muchas gracias por su calificación, desde lo mas profundo de nuestros corazones le agradecemos el que se tomara el tiempo en calificarnos.Su buena calificación nos hace ver que su estancia fue lo que esperaban, esto nos llena de una inmensa alegría, ya que nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Muchas gracias nuevamente y esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.

10/10 Excellent

María gpe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hacienda de los Santos Resort & Spa on 19 Jan 2024
Buenas tardes,Muchas gracias por su buena calificación, pero sobre todo, le agradecemos profundamente el que se tomara el tiempo en hacérnoslo llegar.Su buena calificación nos hace ver que su estancia fue lo que esperaban, esto nos llena de una inmensa alegría, ya que nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Muchas gracias nuevamente, esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.

6/10 Okay

Eliane

Stayed 2 nights in Jan 2024
Response from Hacienda de los Santos Resort & Spa on 17 Feb 2024
Buenas tardes, Muchas gracias por su calificación, le agradecemos profundamente el que se tomara el tiempo en calificarnos.Vemos que nos califico con solo 3 puntos de los 5, nos hubiera gustado el conocer los motivos por los que no recibimos la puntuación completa, esto nos ayudara a mejora si en caso no recibieron lo que esperaban.Gracias y que tenga una excelente tarde

10/10 Excellent

Maria Cristina

Stayed 1 night in Jan 2024
Response from Hacienda de los Santos Resort & Spa on 19 Jan 2024
Buenas tardes,Muchas gracias por su buena calificación, pero sobre todo, le agradecemos profundamente el que se tomara el tiempo en hacérnoslo llegar.Su buena calificación nos hace ver que su estancia fue lo que esperaban, esto nos llena de una inmensa alegría, ya que nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Muchas gracias nuevamente, esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hacienda de los Santos Resort & Spa on 18 Jan 2024
Buenas tardes,Muchas gracias por su buena calificación, pero sobre todo, le agradecemos profundamente el que se tomara el tiempo en hacérnoslo llegar.Su buena calificación nos hace ver que su estancia fue los que esperaban, esto nos llena de una inmensa alegría, ya que nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Muchas gracias nuevamente, esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.

10/10 Excellent

Sergio, Culiacán

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hacienda de los Santos Resort & Spa on 18 Jan 2024
Buenas tardes,Muchas gracias por su buena calificación, pero sobre todo, le agradecemos profundamente el que se tomara el tiempo en hacérnoslo llegar.Su buena calificación nos hace ver que su estancia fue los que esperaban, esto nos llena de una inmensa alegría, ya que nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Muchas gracias nuevamente, esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.

10/10 Excellent

Sergio, Ciudad Juárez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hacienda de los Santos Resort & Spa on 22 Dec 2023
Buenas tardes,Muchas gracias por su buena calificación, pero sobre todo, le agradecemos profundamente el que se tomara el tiempo en hacérnoslo llegar.Su buena calificación no hace ver que su estancia fue los que esperaban y nos llena de una inmensa alegría, Nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.Que tenga una bonita tarde.

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilla de lugar
Que maravilla de lugar. Increible. Lo recomiendo altamente. Sobretodo entre semana que no hay mucha gente...
Stayed 2 nights in Dec 2023
Response from Hacienda de los Santos on 18 Jan 2024
Buenas tardes,Muchas gracias por su buena calificación y tan hermosos comentario, pero sobre todo, le agradecemos profundamente el que se tomara el tiempo en hacérnoslos llegar.Su cometarios no hace ver que su estancia fue los que esperaban, esto nos llena de una inmensa alegría ya que nuestra meta es que ustedes vivan momentos inolvidables dentro del resort. Entre semana como usted lo comenta, se vive un experiencia única, esto se debe a que casi no hay turistas, las calles se miran un poco vacías, no hay muchos autos circulando, todo ello hacen que usted puede observar la vida diaria de los habitantes de este bello pueblo mágico. Muchas gracias nuevamente, esperamos verlos pronto de regreso!Sin mas por el momento quedamos a su disposición.Que tenga una bonita tarde.