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Reviews of Hotel Baltum

3 out of 5
Hotel Baltum
Av. 25 de Abril, 26, Albufeira

Reviews

8.2

Very good

Rating 10 - Excellent. 137 out of 409 reviews" "
Rating 8 - Good. 189 out of 409 reviews" "
Rating 6 - Okay. 48 out of 409 reviews" "
Rating 4 - Poor. 23 out of 409 reviews" "
Rating 2 - Terrible. 12 out of 409 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William, Coventry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Albufeira old town night life.
Stayed 6 nights in Apr 2024

8/10 Good

Yuriy

Stayed 2 nights in Oct 2023

10/10 Excellent

Angelique

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 5 minute walk to beaches, hotel restaurant food and drinks were great. A bit noisy at night from surrounding bars, but ear plugs took care of that. Taxi stand outside the hotel also very convenient. Would definitely recommend this hotel to others.
Stayed 2 nights in Oct 2023

4/10 Poor

Narendra

Liked: Cleanliness
Disliked: Property conditions & facilities
The AC did not work well,
Stayed 2 nights in Sep 2023
Response from Baltum team on 9 Oct 2023
Dear guest, we regret this situation.Thank you for the review.Many thanks!

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, close to the beach, shopping and good restaurants. Our only complaint was that tne drain in the shower was slow and almost overflowed onto the bathroom floor.
Stayed 2 nights in Sep 2023
Response from Baltum team on 9 Oct 2023
Dear Steve, thank you so much for this great review. :)

10/10 Excellent

Leilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Baltum team on 9 Oct 2023
Thank you so much dear Leilah!

8/10 Good

Lambertus

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location Massive tourist noise until 4:30 in the morning
Stayed 1 night in Sep 2023
Response from Baltum team on 9 Oct 2023
Thank you so much dear guest for this amazing review.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The street was very loud with late night partiers. Our view was obstructed by a giant TV on the second floor. The room was very nice but noisy at night. Parking turned out to be easy but initially it was difficult to find.
Stayed 2 nights in Sep 2023
Response from Baltum on 9 Oct 2023
Dear guest, thank you so much for this amazing review.Hope you return as soon as possible again :)

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Baltum team on 6 Sept 2023
Thank you!Kind regards

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel itself is great - smaller rooms, ac a bit loud. Noisy area but otherwise enjoyed.
Stayed 2 nights in Aug 2023
Response from Baltum on 1 Sept 2023
Thank you Lara!Best regards from the Baltum team.

6/10 Okay

Avishek, Toronto

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
During my stay at Hotel Baltum in Albufeira, I found the location to be excellent, being very central. However, the experience fell short of expectations. The room was extremely small, leaving hardly any space to move around. Unfortunately, the washroom had an unpleasant odor and lacked proper ventilation. Moreover, the overall cleanliness of the room was not up to par. Regrettably, based on my experience, I wouldn't choose to stay at this hotel again due to these issues.
Response from Baltum on 1 Sept 2023
Dear guest, thank you for letting us know about your exeperience at Baltum. We regret about the things that wasn't according your preference.Kind regards!

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Baltum team on 29 Aug 2023
Dear Aimee, thank you!!All the best !

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in old town.
Stayed 9 nights in Jul 2023
Response from Baltum team on 29 Aug 2023
Thank you very much for the amazing review.Hope you return soon.Best regards!

4/10 Poor

Randa

Stayed 8 nights in Jul 2023
Response from Baltum on 1 Sept 2023
Many thanks for the avaliation.Regards!

10/10 Excellent

Elvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Baltum team on 7 Jul 2023
Thank you so much for the wonderful review.All the best!

6/10 Okay

IZABELA

Travelled with family and small children
Disliked: Staff & service
Front desk staff not friendly Breakfast : the buffet was very small and not a lot to chose from. You can only drink 1 beverage per person. For example: We asked for another glass of juice and they refused to give us the juice.
Stayed 1 night in Jun 2023
Response from Baltum on 27 Jun 2023
Hello dear Izabela, sorry for what was not so good during your stay.All the best!

4/10 Poor

Aaron

Travelled with partner
Disliked: Property conditions & facilities
I was elecctiructed by touching the television plug (I tried switching off the TV because the standby light dorectly glares into your lights when in bed sleeping. The Air conditioning is noisy and also has a blue light that keeps you awake.
Response from Baltum on 12 May 2023
We're sorry for everything was not so good during your stay.Kind regards

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Baltum on 27 Apr 2023
Thank you so much dear Andrew.Hope you return as soon as possible!!!Best regards!

8/10 Good

Andrew

Stayed 3 nights in Apr 2023
Response from Baltum on 27 Apr 2023
Thank you so much.All the best :)

4/10 Poor

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The walls were filthy, there were stains on the carpets and it was far from everything.
Stayed 2 nights in Mar 2023
Response from Baltum on 12 Apr 2023
Dear guest,We apologize for any inconvenience during your stay.Kind regards!

8/10 Good

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Service was good and location is incredible. Rooms aren’t huge but they have balconies and clean washrooms
Stayed 2 nights in Dec 2022
Response from Baltum on 17 Feb 2023
Thank you so much for this amazing review.Hope you return as soon as possible!Best regards

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Super restaurant on ground floor.
Stayed 2 nights in Dec 2022

10/10 Excellent

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean throughout Friendly staff
Stayed 2 nights in Dec 2022
Response from Baltum on 30 Dec 2022
Thank you so much dear Jeffrey!all the best!

10/10 Excellent

Alan

Stayed 3 nights in Dec 2022
Response from Baltum on 30 Dec 2022
Thank you so much dear Alan, hope you return soon!All the best!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Baltum on 30 Dec 2022
Thank you so much dear Lauren, hope you return as soon as possible!Best regards!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
When we arrived to hotel baltum; we were early and asked if we could store our luggage. We were given a key to a luggage room but no one accompanied us. This is far from a secure luggage storage system. Thankfully nothing happened to our belongings but we were certainly nervous. We had only 2 towels and no hand towel in our room and when we asked if we could have an extra towel we were told we would need to wait until 8 AM the next morning. The rooftop bar we were so excited for was never opened. The room was humid or freezing cold with no temperature in between and overall felt very outdated. I would look for another option if I return to Albufeira.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the beach, escalators to the viewing area and to the busy street below. Everything you need in Albufeira is right at your feet when you step out the doors. Friendly and welcoming front desk, Urban Pizza restaurant is on site and very good as well.
Stayed 1 night in Oct 2022
Response from Hotel Baltum on 11 Nov 2022
Thank you so much for this amazing review about your stay.Hope you return as soon as possible for you to enjoy it more in our Hotel.Best regards

10/10 Excellent

yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time visiting Lisbon, I didn’t know the area very well and booked hotel by mistake but the hotel was very helpful and was able to cancel my reservation last minute with out any penalty.
Stayed 3 nights in Sep 2022
Response from Hotel Baltum on 11 Nov 2022
We still waiting for your visit here :)Thank you for the kind words!Kindest regards

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its bang in the heart of the old town,pubs and restaurants on door step. clean and modern rooms. good bar and snack area its strengths will also be its weakness for many. its location means there will be noise into the early hours. not really a place for families but ideal for those there for the nightlife
Stayed 2 nights in Oct 2022
Response from Hotel Baltum on 11 Nov 2022
Thank you so much for this amazing review about your stay.Hope you return as soon as possible for you to enjoy it more in our Hotel.Best regards

8/10 Good

Jeffrey

Basic small room
Room was so small and opening suitcase bli Jed floor around bed
Stayed 4 nights in Sep 2022
Response from Baltum on 27 Sept 2022
Thank you for the reviwKind regards

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was clean and jacuzzi was nice as well.
Stayed 1 night in Sep 2022
Response from Hotel Baltum on 14 Sept 2022
Thank you so much Tenzin.Nice to know the hotel cover your expectations .Hope you return soon!Best regards

2/10 Terrible

Shane, Eastsound

Travelled with partner
Disliked: Amenities, property conditions & facilities
Totally ridiculous for the price. Felt totally ripped off. A college dorm room with hard beds and drunk people screaming until 5 am. Look elsewhere unless this is your vibe. Horrible to say the least.
Stayed 2 nights in Aug 2022

10/10 Excellent

Nevien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the star of this hotel. Right in the heart of the old town, where everything is in walking distance. Things of restaurants and shopping right around the corner. The room was very clean, with daily house keeping service at no extra charge. Parking is tricky, but the P1 garage is at the end of the street, €10 power day, and plenty of shots available. We got the regular room, and it was small, max 2 people. so if you have children, you probably will need to get a bigger room or 2 rooms. Definitely will stay here again.
Stayed 3 nights in Aug 2022
Response from Baltum on 24 Aug 2022
Thank you so much Nevien for this amazing review. This is very important for us to improve our work.Hope you return as soon as possible to enjoy it more :)Best regards!

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the town and within steps to the beach. Rooms are basic. We had a room that we enjoyed with a balcony view but it does get noisy at night. Italian restaurant right at the hotel was decent.
Stayed 2 nights in Aug 2022
Response from Baltum on 24 Aug 2022
Dear Joanna, thank you so much for the good review.Hope you return !Best regards

8/10 Good

Saul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent.
Stayed 4 nights in Jul 2022
Response from Baltum on 18 Aug 2022
Thanks a million for this great review. Best regards!

8/10 Good

lysa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff hotel well situated in the middle of the action but really noisy in the room. They did a special touch in the room for an event for us. Thank you for the nice stay
Stayed 1 night in Jul 2022
Response from Vera Baltum on 27 Jul 2022
Dear Lysa , thank you so much for this amazing review about your stay with us. Hope you return as soon as possible to enjoy it more. We're glad you liked! Best regards

10/10 Excellent

Lilibeth

Travelled with group
Liked: Amenities, property conditions & facilities
Great location in old town and hotel is lovely. Would stay here again.
Stayed 2 nights in Jul 2022
Response from Vera Baltum on 21 Jul 2022
Dear Lilibeth, thank you so much for these amazing words. Its very important for us to help imptoving our work. Hope you return soon! All the best for you, family and friends!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Amazing customer service!
We had some personal issues with car rental, bus transport (nothing to do with the hotel), Emanuel & Sandra at front desk where amazing!! Helpful, friendly & just lovely. Having the convenience of a shower in the baggage room was great for us. Very conveniently located hotel.
Stayed 1 night in Jul 2022
Response from Vera Baltum on 21 Jul 2022
Thank you so much in name of all the staff for these kind words about your stay. Hope you return as soon as possible to enjoy it more! Best regards

6/10 Okay

Gabriel

Disliked: Property conditions & facilities, room comfort
It is over priced hotel, but nice, Rooms are super tight
Stayed 1 night in Jul 2022
Response from Baltum on 6 Jul 2022
Dear guest, Thank you for your remark. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Baltum is right in the middle of the Old Town Albufeira which is amazing. We had a lovely balcony over looking the town centre so we could see a lot of the bars and restaurants. The room was good, however the beds were not very comfortable and were quite solid. The staff were very friendly and the rooftop bar had a spectacular view. I would definitely recommend the hotel.
Stayed 4 nights in Jun 2022
Response from Baltum on 28 Jun 2022
Dear guest, thank you so much for this amazing review about your stay with us. This is very important to improve our work. Hope you come as soon as possible to enjoy it more. All the best for you, family and friends!

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , rooms very clean and great location on old town.
Stayed 3 nights in May 2022
Response from Baltum on 28 Jun 2022
Thank you so much for this amazing review this is very important for us. Best regards dear Mark!

10/10 Excellent

William

Stayed 1 night in May 2022

6/10 Okay

Victoria

Stayed 2 nights in May 2022

10/10 Excellent

nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location next to everything. That includes club music and crowds til 2am. But it was great. Parking is conveniently right across the street also.
Stayed 1 night in Apr 2022
Response from Hotel Baltum on 30 May 2022
Thank you so much for these amazing review. This is very important for us. Kindest regards

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
News Fantastic time!
Stayed 2 nights in Dec 2021
Response from Hotel Baltum on 6 Jan 2022
Thank you so much dear guest for this fantastic review. Best regards!

2/10 Terrible

Lesley

Stayed 3 nights in Nov 2021

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location. I didnt like that without the room key inserted into the electrical switch slot that there no electrical power in the room. My cpap and electrical devices reqired power when I wasnt in the room
Stayed 2 nights in Nov 2021
Response from Baltum on 22 Nov 2021
Hello good afternoon dear guest. Thank you so much for this great review and apologize us for this electrical problem. Hope you comeback soon. Best regards!

8/10 Good

shailesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Baltum on 28 Sept 2021
Dear guest, Thank you very much for your remark, we hope to see you very soon! Best regards

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little noisy but nothing crazy. Bathroom was outdated and the pipes made a noise when floors above us flushed theirs. Room it self was nice and modern.
Stayed 1 night in Sep 2021
Response from Baltum on 28 Sept 2021
Dear guest, Thank you very much for your remark. Best regards

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
Overall i had a great experience at this hotel. The rooms were clean and staff were extremely accomodating. Generally they went above and beyond to help make my stay enjoyable. Special shout out to Fillipa on the front desk! Took advantage of the location too, in the heart of old town Albufeira..
Stayed 3 nights in Jul 2021
Response from HOTEL BALTUM on 19 Jul 2021
Dear traveller, We are glad to know that the hotel covered all your expectations. Thank you very much for sharing your opinion about our rooms, the location and our staff, we appreciate it. Best regards