Dear Mr. Gabriel,Thank you for shaing feedback with us. We are happy to read that you liked our hotel location and kids enjoyed playing ping pong. We look forward to welcoming you back in the near future.Best Regards,Suman RawatResident Manager

Dear Guest,Thank you for sharing feedback with us. We are happy to read that you liked our hotel location.We look forward to welcoming you back in the near future.Best Regards,Suman RawatResident Manager

Dear Susan,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our front desk staff was friendly and helpful during your stay. Our team takes great pride in providing excellent service to our guests.It's wonderful to know that you found our hotel clean and convenient to the bus line and restaurants. We strive to create a comfortable and enjoyable environment for our guests, and it's gratifying to hear that we succeeded in making your stay pleasant.We appreciate your kind words and hope to have the opportunity to welcome you back in the future. If there's anything specific you loved about your stay or any suggestions for improvement, feel free to share them with us. We value your feedback and always aim to enhance the guest experience.Thank you once again for choosing our hotel, and we look forward to serving you again in the future.Best regards,Sid NaiduManager

Dear Claudina,Thank you for sharing feedback with us. We look forward to welcoming you back soon.Best Regards,Sid NaiduManager

Dear Nigel, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards,Sid NaiduManager

Dear Ms. Debbie,Thank you for sharing feedback with us. We are happy to read that you liked our hotel location, option of meals, and friendly staff.We look forward to welcoming you back in the near future.Best Regards,Suman RawatResident Manager

Dear Ms. Sandra,Thank you for sharing feedback with us. As per our records you booked for a deluxe studio and we upgraded your room to a superior one-bedroom apartment. Mattresses in different rooms are different as per the category. The hotel will be going under a phased renovation process which will include all parts of the hotel.We look forward to welcoming you back in the near future.Best Regards,Suman RawatResident Manager

Dear Ms. Catherine,Thank you for sharing feedback with us. We apologise for the inconvenience caused. The hotel will be going under a phased renovation process which will include all parts of the hotel. We have a maintenance team in the hotel, any issue with the room they can fix if we receive information from the guest and can be rectified.Do give us another chance to serve you in the near future.Best Regards,Suman RawatResident Manager

Dear Guest,Thank you for sharing feedback on your recent stay with us. It concerns us immensely that you left our shores with a negative impression, we really appreciate your feedback as it always gives us an opportunity to improve and we really apologize for the inconvenience caused to you. For cleaning service we provide alternative day and information about the same has been shared with all our booking partners well in advance. We will definitely revisit our training and I will look into this matter to ensure our Ambassadors are more meticulous and careful in their work. We truly value the opinions of our guests, so rest assured that the point you highlighted will be shared with team and that we will definitely continue our pursuit for excellence in our services and seek ways to enhance our guests’ experience.Do give us another chance to serve you in the near future.Best Regards,  Suman RawatResident Manager

Dear Bronwen ,Thank you for sharing feedback with us. We are happy to read that you found our staff friendly and tried hard to accommodate guest needs. The hotel will be going under a phased renovation process which will include all parts of the hotel.We look forward to welcoming you back in the near future.Best Regards,Suman RawatResident Manager

Dear Ms. Ritva,Thank you for sharing feedback with us. We look forward to welcoming you back in the near future.Best Regards,Suman Rawat

Estimado Sr. Reinado,Gracias por compartir sus comentarios con nosotros. Nos alegra leer que le gustó todo acerca de la estadía. La hora estándar de salida es a las 10:00, igual que en otros hoteles de la zona.Esperamos darle la bienvenida de nuevo en un futuro cercano.Atentamente,Suman RawatEncargado del edificio

Dear Mr. Raja A,It's great to hear that you had a great experience at the MGM - Muthu Oura Praia hotel. The fact that there were several restaurants nearby would have added to the overall convenience of your stay, as it allowed you to explore the local dining options. The Algarve is known for its fantastic food, so I'm sure you had some memorable dining experiences.We look forward to wleodme you back in near future.Best regards,Suman RawatResident Manager

Dear Mr. Michael,Thank you for shaing feedback with us. We are happy to read that you found our aprtment nice and staff helpful.We look forward to welocme you back in near future.Best Regards,Suman RawatResident Manager

Dear Sushi,It's great to hear that you enjoyed the key location, shopping, and restaurants around your accommodation. It seems like you had a good time exploring the local area.Regarding the information guidelines, it's important for hotels to provide clear instructions on how to use the facilities available to guests, such as the sauna, gym, and bin handling. This can make the stay more comfortable and efficient for guests, and help to avoid any confusion or issues that may arise. It's worth mentioning this to the hotel management, as they may appreciate the feedback and be able to make improvements for future guests.Overall, it's good to hear that you would recommend the accommodation, despite the minor issues with the information guidelines. I hope you had a great stay and enjoyed everything else the area had to offer!Best Regards,Suman RawatResident Manager

Dear Mr. Paul,Thank you for shaing feedback with us. It's great to hear that you had a positive experience with the hotel staff, finding them friendly, accessible, and helpful during your stay. It's always important to have accommodating staff when you're away from home, and it seems like the hotel delivered on that front.I'm glad to hear that your request for a quiet room was met, and that the layout of the room was very good and nice to come back to. Having a comfortable and well-designed room can make all the difference in the quality of one's stay.It's also great to hear that the cleaning was excellent. Cleanliness is essential in hotels, and it's wonderful that the hotel upheld a high standard in this regard.Overall, it seems like you had a great stay, and I hope you had a memorable time in the Algarve.Best Regards,Suman RawatResident Manager