Outdoor pool

Reviews of Rocamar Exclusive Hotel Spa Adults Only

4 out of 5
Rocamar Exclusive Hotel Spa Adults Only
Largo Jacinto D'Ayet 7, Albufeira

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 231 reviews" "
Rating 8 - Good. 86 out of 231 reviews" "
Rating 6 - Okay. 23 out of 231 reviews" "
Rating 4 - Poor. 5 out of 231 reviews" "
Rating 2 - Terrible. 6 out of 231 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel has a great location right in front of the beach. The hotel is clean; the room was rather basic … what you would expect for a 3 or 3.5 star hotel. The breakfast buffet was average.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Lynne, Romsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & comfortable room. It was quiet & convenient.
Stayed 7 nights in Sep 2023

8/10 Good

Victor, Hillsborough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach facing room was awesome. Sunrises and sunsets were amazing.
Stayed 7 nights in Aug 2023

8/10 Good

RYAN

Liked: Cleanliness, amenities
Ideal for a short 2-3 business trip, hotel is quite limited especially around the pool, if you can get a lounger its great, i had a shared communal balcony, which was fine for me, however couples may wish to request rooms with your own balcony Food i couldn't fault and the staff were attentive..needless to say there is abundance of food options in the old town and main square too Beat feature of the hotel is by far the view looking out onto the beach etc
Stayed 3 nights in Sep 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Spoilt Holiday
Hotel itself was overall satisfactory. Premium room was extremely spacious and comfortable. The shower was first class. Excellent location, near town centre and the lift to beach. Breakfast options limited particularly the small amount of fresh fruit. Bufffet area itself had little space in which to circulate. We found the pool area unattractive and used the beach. Our stay was spoilt by the theft of 4 sets of earrings from our room. These were taken from a pouch in a zipped bag from our room which was only accessible with an issued key fob. Other valuables fortunately were in the safe. The manager was defensive and dismissive when we reported the theft and would not accept any responsibility. He tried to convince us that a theft had not occurred. We reported the theft at the local police station, GNR, who we found very helpful. We would not recommend the hotel because of this incident and the response of the manager.
Stayed 10 nights in Sep 2023

2/10 Terrible

Dimple

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service and extremely rude staff, please avoid this hotel. They charge you to €2.60 a day to use the safe, won’t give you glasses for the room and they no longer supply rituals toiletries. Breakfast was shocking and again restaurant and bar staff obnoxious…I was a returning customer after an amazing stay last year…this year I’d say this is a shock to see so much the hotel has changed for the worse 50 cents charged for them to ring you a taxi too. I would say spend your money elsewhere This is over rated and over priced as a 4 star it’s a 0 star from me
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location with the beach nearby and Old Town walkable too. Our sea view was stunning. Quiet area with good area to sit outside restaurant. Rooms comfortable, pillows very lumpy, walk in shower very good, didn’t use pool as not enough seating around it. Breakfast not great quality, pancakes nice but other items not so good. On arrival there was no easy option to get your case up a few steps both at front door and from reception to lift. Staff were a little unhelpful, one or two were very good but on the whole they did not come across in a positive way. Cleanliness was very very good. Top marks to the hotel for levels of cleanliness. Overall we enjoyed our holiday but would probably have breakfast elsewhere if we returned.
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for the old town and very handy for the beach. Clean rooms and good breakfast included.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is perfect. Close to everything.
Stayed 5 nights in Aug 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Amenities
My partner and I had an amazing time at Rocamar. The location was perfect, pool was gorgeous and breakfast buffet was great. Would definitely recommend!
Stayed 3 nights in Aug 2023

10/10 Excellent

Cassandra Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay at this hotel was throughly enjoyable. For my personal preference it woild have been nice to have had a kettle for tea and coffee in the room. Would highly recommend this hotel
Stayed 4 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach located right out the door. The town is just a short walk away. Very convenient location.
Stayed 1 night in Jul 2023

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located in a great area , walking distance to restaurants and shops. Vey clean , spacious room, wonderful beach.
Stayed 5 nights in Jul 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a fabulous location above the beach and minutes from the old town. Fabulous rooms, lovely bar and great staff. Definitely recommend this hotel.
Stayed 7 nights in Jun 2023

10/10 Excellent

STEVEN

Liked: Property conditions & facilities
Nice hotel
Hotel is situated in a great place with only a few hundred yards to the main strip and Square. Hotel is very clean and tidy with rooms cleaned every 2 days. Adults only hotel so not so noisy as others, but I will say that we had a room right above the pol area which could become quite noisy in the afternoon. We had B&B and the breakfast was a good standard. Apart from that I will be booking The Rocamar in future.
Stayed 7 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the property
Stayed 4 nights in Jun 2023

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities
Ok hotel, convenient for the beach and the old town, premium room is comfortable with a great sea view, bar staff were friendly. Note that there is a charge of €2.50 per day for the room safe and WiFi wasn't great in the room. Overall a decent 3-star.
Stayed 4 nights in Jun 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Amazing views. Best beach in Algarve
Stayed 4 nights in May 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on main frontage “boardwalk”. Just 2 minutes to beach and lots of dining very close
Stayed 9 nights in Apr 2023

10/10 Excellent

Stephen, Annapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea location walkable to old town or the marina.
Stayed 3 nights in Apr 2023

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Albufiera Rocamar Exclusive Hotel. I had a prime corner room with an ocean view, 2 double beds together and balcony. The room was lovely, clean and spacious with beautiful ocean views. The staff were generally very helpful and friendly. I was a bit disappointed with the spa. There was a maintenance issue with the hot tub, such that it was not hot at all. The pool was filled with water, but the water was freezing cold such that it was not possible to go swimming. Also, during a booked massage treatment, there was construction work going on right next door which dramatically impacted my ability to relax and enjoy the massage. I was also a bit disappointed with the hotel restaurant. The manager didn't allow my travel companions to eat breakfast at the restaurant (even though they were prepared to pay the 15 Euros per person) because they were not guests at the hotel. I found the breakfast menu was lacking in healthy choices (very little variety of fresh fruit, and no cooked oatmeal or grain cereal etc), and there were no pastries. However, the location of the hotel was excellent and the cleaning staff were very attentive. They replaced my wet towels every day. If you are willing to venture out somewhere else for breakfast and dinner, then the hotel was a very pleasant place to stay for a week.
Stayed 7 nights in Mar 2023

10/10 Excellent

Mr Peter W

Stayed 14 nights in Mar 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at Rocamar in August, 2022. We usually stay at the Tivoli in Carvoeiro when visiting the Algarve, but wanted to branch out this trip for something new. The beauty of the property is not adequately seen from the front or even the back, but from the beach below the cliff. We had an oceanfront room with a balcony. We were actually directly above the pool and a great view of it, too. The room was spacious although the bedspread and decor appears to have been from the 70s. We spent a lot of time at the pool bar and esplanade bar and want to give a big shout out to Vinny & Paulo, both of whom treated us with excellent hospitality daily. The buffet breakfast was a welcome morning fuel source for our cliff hikes and hours on the beaches. It included an array of fruits, vegetables, meats & cheeses and hot items catered to the British. The milk for cereal was warm and the Delta coffee machine was a disgrace to Portuguese coffee, however. A wonderful man sanitized every table daily. Speaking of coffee... There are no coffee pots in the rooms and none in the lobby. Breakfast isn't served until 8AM, so if you want coffee before then, you have to go into Old Town to get a cup. There's an excellent pastelaria, Barhon, just 5 minutes away. One annoying thing about the hotel is access to the property before 8AM. The esplanade entrance is below the lobby. You cannot enter or exit the property from the esplanade until 8AM.
Stayed 4 nights in Aug 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great check in. Easy and very pleasant. Room was ready early. On departure, we had to vacate the room by 12pm which was very generous! There is a shower and toilet provided along with a fresh towel so you can use the pool or go down to the beach while you wait for your late flight. Very convenient and a huge plus! Breakfast was OK, depends on what you like. Pool area is small and you have to bag a sun bed before breakfast which I think is an awful way to carry on. However, it came to ‘if you can’t beat em, join em’! This area could be made bigger and much more pleasant. Great views! We would stay here again anyway. It’s a really convenient spot!
Stayed 4 nights in Aug 2022

10/10 Excellent

Danica

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised by how lovely the hotel was. Room was very clean, with air condition. The location was excellent, within a close walk to the town. The beach is close too. The pool was clean and lots of sun beds with a great beach view. Staff are also lovely and so helpful!
Stayed 3 nights in Jul 2022

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location fabulous , great for a beach holiday , not holiday by the pool , pool only has 8 sun loungers and no shade , pool bar pretty much closed all the time , which means lift to get drinks , no back ground music or atmosphere .
Stayed 3 nights in Jul 2022

10/10 Excellent

Grant

Stayed 6 nights in Jul 2022

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rocamar we had a great time
The hotel is immaculate, very clean. The staff are professional, helpful and friendly. The Spa is excellent and the treatments are very reasonably priced. Excellent location close to beach and old town. The hotel offers room service which we used on our last night as we left early in the morning
Stayed 9 nights in Jun 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent view fantastic of the beach from the balcony.
Stayed 10 nights in Jun 2022

10/10 Excellent

michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean , the infinity pool fantastic and it is a few steps from the beach. Also very near restaurant and shops. Carlos at reception is very friendly and kind .
Stayed 4 nights in Oct 2021

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location.
Stayed 3 nights in Sep 2021

2/10 Terrible

WILLIAM, North Miami Beach

Travelled with group
Disliked: Staff & service, amenities
What to say about my stay at the Rocamar Hotel and my advise to others that might be thinking about this place for their next vacation in WONDERFUL Albufeira? Simply put: DO NOT DO IT, NOT AT THE ROCAMAR. All of Portugal is, no doubt, full of the warmest, most welcoming people we have encountered in Europe. They take pride in what their country has to offer in history, culture, architecture, and needles to say, their cuisine. Hospitality wise, Lisbon, Porto, and other cities are full of true gems in hotel of all sizes and locations. Rocamar Hotel, however, is not one of them. This hotel is one of those places that looks deceptively great in website pictures. Possibly because they have conveniently chosen to display online a handful of slight renovated rooms and not show the majority of truly dilapidated rooms with fixtures and decore that must have looked sad even when it was first used in the eighties. To be fair and name the positives, one cannot argue with its location within Albufeira (it sits in close proximity to every main attraction in town) and it has an eagle’s eye, truly breathtaking view of the coastline and the beach that sits under the property. Sadly, that’s where the charm ends and the disappointment begins. Listing this hotel as a 4-star hotel property in online platforms like Travelocity, amounts to false advertisement. The features, facilities, and services that would grant this classification are objectively not there. All of these shortcomings, however,
Stayed 3 nights in Sep 2021

2/10 Terrible

Pablo

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Amazing experience at Rocamar. We booked last minute and it was the best decision! Staff couldn't have been nicer. We got a room upgrade and all I can say is wow! Sea view, private zone with our own sunbeds! I would say to anyone booking, there are limited sunbeds around the pool- unless you get in the private zone, you aren't guaranteed. Location was perfect, just a few minutes from the main square and the beach. Will definitely be back!
Stayed 4 nights in Aug 2021

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good 4 star hotel
The hotel is at a great location, with the old town/marina just down the street. The strip is a 30 minute walk. The staff were very friendly, the hotel was clean. The breakage deposit is 150pp, rather than £200 as stated on the website. I noticed sometimes guests didn’t have access to sun loungers as there were limited numbers and our air conditioning in our room didn’t work. Overall it was a lovely stay with breakfast having a good variety of food.
Stayed 3 nights in Aug 2021

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Staff very friendly and kind unfortunately my Father passed away and we had to cut our stay short I will stay here again
Stayed 6 nights in Jul 2021

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a shame great location poor staff attitude
The start was terrible as I’ve explained previously, but to be fair things improved when after much instance we got moved to a much more suitable room which helped. But with the exception of one or two members of staff the others were unfriendly and rude which was very much the opposite to those who worked in the local bars and restaurants. This was the thoughts of most people we spoke to who were staying in the hotel.
Stayed 7 nights in May 2021

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it & looking forward to going back.
Stayed 1 night in Oct 2020

10/10 Excellent

Vivienne

Liked: Cleanliness, property conditions & facilities, room comfort
So glad we stayed in room 530
Stayed for my birthday in premier room overlooking the beach .... this was superb! Hotel staff were mostly quite rude and not friendly, massive exception was John, waiter at the beach club who couldn’t have been better. Breakfast was pretty average. Pool terrible not enough beds and badly positioned. Beach incredible.
Stayed 9 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel convenient position
albufeira is great location with good beaches lots to do and lots of places to eat
Stayed 6 nights in Aug 2018

6/10 Okay

Brenda, Felixstowe

Liked: Cleanliness, room comfort
Nice hotel close to the beach and old town
Room clean with air con. Bathroom clean with new fittings but nowhere to put toiletries. Some staff friendly, others not. Breakfast was reasonable (freshly made pancakes were great). Hotel is in a great location and is very quiet.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with beautiful view of ocean!
We loved our stay at the Rocamar. This hotel has everything that you need for a comfortable stay. Good food, clean rooms, dining and separate bar area. Also outside seating with ocean views. It is within walking distance to all other dining as well as the beach and shopping. It also has a pool which was a bit too cold for when we stayed but it would be nice if the weather was warmer. Thank you Portugal, we hope to be back some day.
Stayed 6 nights in May 2018

10/10 Excellent

joy, northumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely clean hotel and room the only fault I had was the bed was to hard
Stayed 4 nights in May 2018

10/10 Excellent

Berta, N Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much but disappointed there was no immediate sitting area outside our room 314 .Love to go back again
Stayed 7 nights in May 2018

8/10 Good

Kenneth, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed from the 4th to 11th April 2018 in room 318 Room is located at the corner of the hotel with a very large bathroom and good size bedroom. Room has air conditioning which was not required this time. Has as small fridge for keeping those essential drinks cold. A room safe also available for 15 euros per week. Rooms are cleaned daily. However that view is not near as good as in previous years we have stayed. Did not like the partial view overlooking a garden area which is is used for a dog toilet. Bins were full from the day we arrive till we left and although there seems to be a security guard on duty at times, nobody seems to take responsibility for its upkeep. Seating around this area may attract people during the summer months which may create a noise issue. There does seem to be security gates at both entrances but they remained open during our visit. We will be staying at the Rocamar again in October 2018 and hope not to be given rooms in that part of the hotel. Breakfast is served from 8:00 am to 10:00 am and is pretty repetitive but that is not a criticism,everyone seems catered for.And they have an amazing coffee machine.
Stayed 7 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rocamar Exclusive Hotel & Spa
We enjoyed our stay at the Hotel Rocamar Exclusive Hotel & Spa. The staff were all very friendly especially in the dining room.

2/10 Terrible

Kayla, Bangor, Maine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never will go back
For the amount of money spent I was very unhappy that we had 2 twin beds pushed together, especially when they wouldn’t stay together. On vacation and my boyfriend and I couldn’t even sleep together. The receptionists were very rude and showed no interest in helping us solve our problems. Very small shower. Downstairs in the resteraunt area smelled horrible every time we passed through. Like dirty bathrooms. We didn’t eat the free breakfast because the food was not of good quality. The hot tub was not hot at all. We had no idea the spa was going to be so ridiculously expensive. Overall very disappointed that I spend money on this hotel when I’m sure I could have gotten a better one for cheaper.
Stayed 6 nights in Dec 2017