Dear Guest, Thank you for taking the time to review your experience at our hotel. We regret to hear about your dissatisfaction only after you left our hotel, as we strive to provide our guests with incredible moments full of joy and happiness. We are happy to hear that you found our location to be very convenient to you.Kind regards,

Dear Tolga, Thank you for taking the time to review your experience and share it with us. We are happy to hear that you had a good time drinking your Algarve Mule by the pool. We hope to welcome you back in the future. Kind regards,

Dear Guest, Thank you very much for taking the time to share your opinion with us. We take pride in offering an unforgettable experience to our guests, we are happy to hear that we succeeded. We hope to welcome you back in the future. Kind regards,

Dear Guest, Thank you for reviewing your experience at our hotel. We are happy to hear that our gastronomic options impressed you and that you found our location to be very convenient. Our guests satisfaction is our top priority. We hope to welcome you back very soon. Kind regards,

Dear Guest, Thank you for your 5 points score. We are thrilled to hear that you had a fantastic experience at our hotel. We hope to welcome you back in the future. Kind regards,

Dear Guest, Thank you for your feedback. We're glad to hear that you found our hotel to be good. Regarding the location, we understand that it may be a bit far from Albufeira's old town. However, we believe that our peaceful surroundings and easy access to nearby attractions make up for it. We hope that despite this inconvenience, you enjoyed your stay with us and that you'll consider staying with us again in the future. Kind regards,

Dear Guest, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed the grounds and found our staff to be friendly and helpful. Your comments about the hotel's location on a cliff and the distance to the beach are duly noted, and we understand that this may pose challenges for some guests. We're pleased to hear that you took advantage of the indoor pool and spa facilities, and that you enjoyed the live low key entertainment at the bar. Overall, we're happy to hear that you had a nice time with us. We hope to welcome you back again in the future.Kind regards,

Dear Guest, Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed your mini break with us over the weekend. It's always rewarding to know that our guests had a great experience during their stay. We hope to welcome you back again soon for another wonderful time.Kind regards,

Dear Guest, Thank you so much for taking the time to share your experience with us on Expedia. We are delighted to hear that you found our property comfortable and well-equipped for your short 3-night break. It brings us great joy to know that you had a good time during your stay with us.Furthermore, we appreciate your kind words regarding our staff. Providing excellent service is a top priority for us, and we are thrilled to hear that our team members were able to enhance your overall experience across all areas of the hotel.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Kind regards,

Dear Guest, Thank you for taking the time to review your experience. We're delighted to hear that you found our hotel beautiful and our staff very friendly. Providing a welcoming and pleasant experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back again soon.Kind regards,

Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you had a fantastic stay at our hotel. Our team takes great pride in providing exceptional service, and it's wonderful to know that our staff members were able to contribute to your enjoyable experience. We're glad you appreciated the lovely surroundings of our hotel as well.We look forward to welcoming you back for another memorable stay in the near future.Kind regards,

Dear Guest, Thank you for your kind review. We're delighted to hear that you found our rooms to be incredibly clean and our staff welcoming. Our location indeed serves as an excellent base for exploring the beauty of the Algarve region by car.We hope to welcoming you back in the future.Kind regards,

Dear Guest, Thank you for sharing your thoughts with us. We are thrilled to hear that you found our hotel to be nice and quiet. It's also amazing to know that our warmly welcome staff impressed you. We hope to receive your visit very soon. Kind regards,

Dear Modarage Yashika, thank you for choosing our Hotel for a stay in the Algarve and your time sharing your personal experiences. We are very glad to see that you like our Hotel and in general were happy with all our facilities and especially the cleanliness and the spacious bed. We do regret seeing that there were maybe some misunderstanding regarding the additional services you have requested such a the wine package, which is a room service. Also our Bar with nice terrace sitting has Wine in the Menu. Also we are surprised to see your opinion about our staff, as its visible in that many reviews that our entire glance with friendliness and excellence service. We hope that in future we can convince you about all our amenities and if there is anything that we can make your stay more comfortable, our BLUE Guides Team of Experts are always happy to help.Best regards,

Dear Guest, Thank you for reviewing your experience at our hotel. We are happy to hear that you found our hotel to be very clean and that you recognise the efforts of our hard-working staff to keep all areas pristine. However, your opinion does leave us surprised. As plenty of reviews in different platforms can attest, our staff in general has always excelled in being friendly, welcoming, and helpful, paying attention to details and always trying to exceed our customers' expectations. We are also aware that sometimes an isolated case may occur, nonetheless, saying that most of our staff have “NO” as their favourite word is perhaps an exaggeration. Unless our customers' requests cannot be fulfilled, nevertheless, we always try to find a solution. Regarding the BBQ situation, it’s true that we couldn’t welcome you in this day, which unfortunately was the last BBQ of the season, but it’s also true that we couldn’t welcome other guests without reservation as well. We were fully booked for this day, and the tables you mentioned to be empty, or were booked already, or empty because they have been used and clean subsequently. If it was the case, we also couldn’t welcome you because we didn’t have enough food as we calculate all the preparations according with the number of bookings, to avoid any waste. You weren’t told that was the last BBQ of the season, but it was available on the BLUE APP daily program. If you don’t use the BLUE APP, it was also written on a flyer at the reception, at the restaurant and at the Pool Bar. You booked for a partial sea view, room number 2050, which is considered as a partial sea view. The policy for situation which a guest wants to change the room because of personal taste and not for any technical issue, is to charge 10 after the room have been used. If my colleagues told you to come back the next day, it was because we didn’t have any option available for the same day, we don’t see the point of using “delaying tactics”, at TUI BLUE Falésia we take pride in assisting our guests and providing fantastic moments, delaying will never fix any issue that might can exists.It’s with a big satisfaction we hear that our locations and the views impressed you.Kind regards,

Dear Guest, Thank you for taking the time to review your experience at TUI BLUE Falésia. We are an "Adults Only" Hotel, where every guest over 16 years old is more than welcome. We regret that you didn't found the atmosphere to be so dynamic, probably for a future visit to Algarve, you should book a Club Hotel instead. We are sorry that you found our food offers to be limited, we do prepare our menus in detail, based on local recipes. However we will address your opinion to the F&B department and evaluate the possibility to extend our offers. To eat outside it's necessary to wait on the line for our colleagues bring you to your table. As you saw, the outside area is a limited space and only in this way we can guarantee that guests do respect each other and also to provide you a high quality service. We are happy that our reception staff could find you a solution during your stay. We hope to welcome you back in the future.Kind regards,

Dear Guest, Thank you for sharing your wonderful review. We are happy to hear your satisfaction regarding your recent stay at our hotel. We hope to welcome you back very soon. Kind regards,

Dear Guest, We are sorry that your stay at our hotel was not to your liking, nevertheless, I would like to point out that the air conditioning works properly. We are sorry that Beatriz's treatment was not to your liking, however, she acted correctly, notifying the maintenance service, which went to your room to verify that the air outlet temperature was 17º, a temperature that we consider optimal for the well-being of our clients.Regards,

Dear Guest, Thank you very much for your 5 points review. We are very happy to know that your stay was impressive in every aspects. We hope to welcome you again very soon. Kind regards,

Dear guest, Thank you very much for taking the time to share your opinion. It was a pleasure to welcome you and we hope to see you again. Kind regards,

Dear guest, Thank you very much for sharing your experience with us. We are happy to hear that our food selection impressed you. We apologise for any inconvenience caused by the a/c, we are working on solutions to improve the quality of it. Kind regards,

Dear guest, Thank you very much for sharing your positive experience at our hotel. We are pleased to hear that you had a very peaceful and relaxing time. We regret to don't have had the chance of to meet you during your stay to understand better which would be your improvement suggestions. We hope to welcome you again soon. Kind regards,

Dear guest, Thank you very much for sharing your personal opinion with us. We are pleased that our wonderful staff, we couldn't agree more, impressed you and made you feel welcome. We regret that our buffet didn't matched your expectations and that you found our drinks at the bar expensive, it needs to be taken into consideration the inflation of the market. Hope to have the pleasure of welcoming you again.

Dear guest,Thank you very much for sharing your opinion with us. After seeing your 4 points evaluation, we are happy to know that in overall you had a great time at our hotel. Nothing would make us happier than to welcome you again. Kind regards,

Dear Paul, thanks a lot for this great full 5 star review. We are glad to see that you were satisfied about your stay with us and are looking forward to welcome yo back soon again.

Dear Zoe, thanks a lot for your visit and this review. We regret that we did not meet your expectations in regards our Hotel and all the facilities and amenities. More room amenities like shower gels, lotions etc. or different pillows are available on request. The AC is currently in the winter month on warm air. Nevertheless there we would be glad to solve this inconvenience in a different way.Our entire Team, especially the BLUE Guides and Reception are always available for your personal feedback during your stay and always happy to make your holiday more comfortable. Best regards from Algarve,

Dear David, thanks a lot for this great evaluation of your stay with us. We are happy to see that you did like our friendly and attentive Team and the Hotel.We hope to welcome you back soon again.Best regards from Algarve,

Dear Guest, Thank you very much for your lovely 5 points review. We are thrilled that you had a fantastic time at our hotel. We hope to have the pleasure to welcome you again at our hotel. Kind regards,

Dear guest, Thank you very much for visiting us and this kind review. We are glad to see that you had a nice holiday from the moment on of the arrival and our reception colleague Bernardo made you feel welcome. Nice to see that you were satisfied with the comfortable and well equipped room and our Hotel facilities. great that you did like our rich variety of the breakfast buffet in the Restaurant. We regret that the dinner options did not meet your expectations and that we did not get your personal feedback during your stay what we can improve. We hope to welcome you again and exceed your expectations on your next visit.

Dear Jose, thanks for this great review. We are glad to see that you had a nice holiday experience with us, celebrating your anniversary. Looking forward to welcome you back soon - let us know then how we can make that even more special. Best regards,

Dear Ashanti, thanks a lot for the kind 10points review and visiting us. We hope to welcome you back soon again.Best regards, Sandra

Ola dear Helene,thanks a lot for choosing us for a stay in the Algarve. We are glad to see that you did like our calm location with the stunning view and the cleanliness of the hotel. we regret that you were not satisfied with the healthy and rich breakfast buffet. one of the strength of our hotel that guests are rating and highly appreciating is the friendliness of.maybe we can convince you in the future about all our facilities.Sunny greetings,

Dear Tina, Thank you very much for taking the time to review your recent stay with us. We are pleased that you loved our range of breakfast options also our wonderful staff. Regarding the pool, the temperature changes according with the time of the year and that's one of the reasons why our hotel has an indoor heated pool available. We hope to receive your visit next year. Best regards,