Terrace/patio
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Reviews of Hotel Presidente

4 out of 5
Hotel Presidente
Avda. Filipinas, 10, Benidorm, Alicante

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 265 reviews" "
Rating 8 - Good. 59 out of 265 reviews" "
Rating 6 - Okay. 9 out of 265 reviews" "
Rating 4 - Poor. 1 out of 265 reviews" "
Rating 2 - Terrible. 3 out of 265 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 6 nights in Apr 2024
Response from The Management on 25 Apr 2024
Dear Helen, dear guest.Thank you very much for your feedback and high score.Best wishes.

10/10 Excellent

Helen Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fourth time of visiting this hotel. I have never had any complaints. The staff are friendly, helpful and the hotel is spotless. The food is excellent with plenty of choice. The bar prices are all reasonable despite being in a hotel. Would definitely recommend this hotel. Added bonus of its own entertainment lounge so no need to leave the hotel in the evening if you don’t want to.
Stayed 3 nights in Mar 2024
Response from The Management on 29 Mar 2024
Dear Helen, dear guest.Thank you very much for your feedback and high score.Best wishes.

10/10 Excellent

Kieran

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tide hotel. Friendly staff and nice atmosphere. We will return.
Stayed 7 nights in Mar 2024
Response from The Management on 28 Mar 2024
Dear Kieran, dear guest.Thank you very much for your feedback.We hope to see you soon again.Best wishes.

10/10 Excellent

Anthony Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Presidente is in my opinion a highly recommended hotel. It is an excellent hotel, very clean, the staff were amazing, it is in a great location close to the beach. The entertainment in Phillipines 10 underneath is quality, west end performances and a good variety. The buffet food has a good variety and choice for all, the salad bar is amazing, the drinks are very cheap for a hotel and the restaurant is immaculately clean with staff everywhere to help you. There are taxis everywhere to get around, I stayed in February, so pre season, it was busy but not overpowering and the weather was lovely, when in bed with the patio doors closed, it does take away a lot of the noise/music and had a comfortable sleep, however in the height of busy season you have to compensate for how busy and noisy it will get but still, it would not put me off staying at this superb hotel.
Stayed 4 nights in Feb 2024
Response from The Management on 14 Mar 2024
Dear Anthony,Thank you very much for your feedback and nice words.We hope to have you back soon.Best wishes.

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night at this hotel. In close proximity to the main strip and the bars and clubs. Just a short stroll to the beach. Rooms clean but although have a kettle you have to pay daily for the replenishments. We stayed in room 627 and it was quite noisy from the bars around. Other guests complained to us about the night noise from the streets. The hotel has a small library of about ten books but no reading area. The restaurant has an array of food to suit all tastes. The phillipino bar attaches to the hotel, was a great show (shame Leroy smoke wasn’t the best). He spent more time swearing and using the audience to sing rather than him being the entertainer. The rock/pop group was fantastic. Overall, had an enjoyable stay but due to the noise, we wouldn’t stay again.
Stayed 1 night in Jan 2024
Response from The Management on 22 Jan 2024
Dear Rachael, dear guest.We appreciate your feedback. Thank you very much.Best wishes.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Spot on
Stayed 5 nights in Dec 2023
Response from The Management on 19 Jan 2024
Dear Stephen,Thank you very much for your feedback and high score.We hope to see you soon again.Best wishes

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
Had a fantastic time at Hotel Presidente over Christmas the rooms are so comfy all the staff were very good.Resturant Staff were very hardworking and lovely food very good breakfast 👍 english bacon everything you want. The bar in the hotel Gallery a fine addition good prices John Smiths on tap cold lovely beer husband very happy. All in all 👍👍
Stayed 9 nights in Dec 2023
Response from The Management on 2 Jan 2024
Dear Diane,Thank you very much for your nice feedback and high scoring.We hope to have you back soon.Best wishes for this 2024.

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silly greedy requests
We must have had the noisiest 3rooms in the hotel 137 -139 we could hear everything from the phillipines bar as if it was in our room which didn’t Finnish till 2am only then to be woken early in the morning by cleaning staff scraping furniture across the floor in the bar below I was astounded when I discovered the bar was charging 1.40 euros for a glass of ice absolutely outrageous I love lots of ice in my drinks and I asked if this was true to get charged for ice to be told it was only if people took it to their room not if they wanted it in their drinks It would definitely have made me think about booking the hotel again if I had been charged I would have drunk somewhere else The tea & coffee in room was not complimentary if you wanted it replenished daily it was at a cost of 12 euros absolutely outrageous The hotel was nice nothing special I have stayed at many nice hotels and have never had these silly greedy requests for things that should be totally free in a hotel of this class It really spoiled my view of the presidente hotel The food was lovely & staff were great & were tipped accordingly for their service to our party The gala lunch was amazing with everything we could have asked for The full English breakfast was spot on Overall a wonderful stay only spoiled by silly greedy requests for things that should be complimentary
Stayed 5 nights in Dec 2023
Response from The Management on 2 Jan 2024
Dear Gary,Thank you very much for your feedback.I'm sorry for the inconvenience.We will do our best to improve all you mentioned.We wish you a nice 2024.Best wishes.

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel close to everything in Benidorm
Our rooms were ready, so we had an early check in. Rooms large with super comfy beds. Fabulous shower., restaurant and staff there were super, always on hand to take your finished plates. Food was very good but the Xmas lunch was fabulous, choice was amazing and delicious. Entertainment every day and downstairs had a club with different acts every day. Would definitely stay here again. Close to the beach and the entertainment bars.
Stayed 5 nights in Dec 2023
Response from The Management on 29 Dec 2023
Dear David, dear guest:Thank you very much for your feedback and high score.We hope to have you back soon.Best wishes

10/10 Excellent

David

Stayed 4 nights in Dec 2023
Response from The Management on 20 Dec 2023
Dear David,Thank you very much for your feedback and high score.Best wishes.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. All very helpful and friendly.
Stayed 22 nights in Nov 2023
Response from The Management on 19 Dec 2023
Dear Scott,Thank you very much for your feedback and high score.Best wishes.

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed for the first time for 4 nights. Hotel is central for the new town so near lots of other hotels and pubs so plenty of entertainment. Beautiful hotel. The pool area is lovely although difficult to see if it gets shade in the summer as it is December atm The food was average but plenty of choice so hopefully has something to suits most people. Would definitely recommend and stay again
Stayed 3 nights in Dec 2023
Response from The Management on 19 Dec 2023
Dear Sharon,Thank you very much for your feedback and high score.We wish you a Merry Christmas.Best wishes

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall nice hotel
5 night stay for a family get together all staying in the hotel . We really enjoyed our stay few small issues with the hotel that could have been avoided but overall a nice hotel food was good plenty choice and fresh . Bar prices very reasonable . The 2 issues asked for 2 extra pillows on first day was promised they be sent up stopped asking after day 3 .. the poop is heated in winter months but only to around 20 degrees asked if this could be upped was told no if your heating a pool it may as well be hotter if doing so ..
Stayed 4 nights in Dec 2023
Response from The Management on 11 Dec 2023
Dear Carl,Thank you very much for your feedback. We hope to have you back soon.Best wishes

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from The Management on 11 Dec 2023
Dear guest,Thank you very much for your feedback and high score.Best wishes.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fabulous
Fantastic hotel. Great location. Fabulous staff - very friendly and helpful. Food was outstanding too
Stayed 5 nights in Nov 2023
Response from The Management on 5 Dec 2023
Dear Julie,Thank you very much for your feedback and high score.Best wishes

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 4 nights in Nov 2023
Response from The Management on 24 Nov 2023
Dear Tracy,Thank you very much for your feedback.We hope to have you back soon.Best wishes

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel staff amenities food all excellent
Stayed 5 nights in Nov 2023
Response from The Management on 13 Nov 2023
Dear Susan,Thank you very much for your feedback and scoring.We hope to see you back soon.

8/10 Good

David

Stayed 7 nights in Nov 2023
Response from The Management on 13 Nov 2023
Dear DavidThank you for your score and feedback.Best wishes.

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2023
Response from The Management on 30 Oct 2023
Dear Sharon,Thank you very much for your feedback and high score.We hope to see you back soon .Best wishes,

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
I'm coeliac. I was on half board, there was always a selection.
Stayed 5 nights in Oct 2023
Response from The Management on 26 Oct 2023
Dear Trevor,Thank you very much for your feedback and high score.We hope to have you soon back.Best wishes.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Very clean. Fantastic food. Beautiful hotel. I had my mum in a wheelchair hotel was very wheelchair friendly made it very easy to take her anywhere in the hotel. All in all great holiday
Stayed 7 nights in Oct 2023
Response from The Management on 20 Oct 2023
Dear Kay, dear guest.Thank you very much for your feedback and high score.We hope to see you back soon.Best wishes.

10/10 Excellent

Carter

Stayed 4 nights in Sep 2023
Response from The Management on 20 Oct 2023
Dear Carter, dear guest.Thank you very much for your feedback and high score.We hope to have you back soon.Best wishes

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel, brilliant location, really clean, Sunbeds around the pool are a little sparse and could do with more as people leave towels on beds all day and are never seen. Food is great, loads of choice everyday.
Stayed 7 nights in Sep 2023
Response from The Management on 27 Sept 2023
Dear guest,Thank you very much for your feedback and nice words.

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, food & hotel excellent but would not stay again with a child - the staff were great but a large enough to make you feel uncomfortable handful of guests have an attitude that the hotel is 'adult only' especially in the pool. Children apparently should not be jumping in or splashing in the pool. OMG it's a pool - except to get wet!!!
Stayed 14 nights in Aug 2023
Response from The Management on 28 Aug 2023
Dear Sharon, dear guest.Thank you very much for your feedback. We are very sorry for the impression that we are an adults only hotel..We wish you a nice end of the summer.

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Aug 2023
Response from The Management on 8 Aug 2023
Dear Susan,Thank you vey much for your feedback and high score.We hope to see you again soon.Best wishes

10/10 Excellent

JULIE-ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from The Management on 17 Jul 2023
Dear guest,Thank you very much for your feedback and high score.Best wishes

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Close but not too close to the late night bars. Staff very friendly. Pool heated. Plenty of sun loungers. Great food, inexpensive drinks in the dining room. Philippines 10 connected to the hotel was great for entertainment and easily accessible from the dining room, with discounted drinks for guests. Highly recommended.
Stayed 7 nights in Jun 2023
Response from The Management on 26 Jun 2023
Dear Valerie,Thank you very much for this nice feedback.We hope to have back soon in Presidente.Best wishes

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 5 nights in Jun 2023
Response from The Management on 22 Jun 2023
Dear Keith,Thank you very much for your nice feedback.Best wishes,

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel and very central and the food was amazing
Stayed 7 nights in Jun 2023
Response from The Management on 19 Jun 2023
Dear Lorraine,Thank you very much for your feedback and high scoring.Best wishes,

10/10 Excellent

Sharon

Stayed 5 nights in Jun 2023
Response from The Management on 17 Jul 2023
Dear Sharon,Thank you very much for your high scoring and feedback.Best wishes

10/10 Excellent

Elinor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fabulous hotel, great location, so clean, employees can’t do enough for you, amazing
Stayed 4 nights in May 2023
Response from The Management on 30 May 2023
Dear Elinor,Thank you very much for your feedback.Best wishes.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from The Management on 29 May 2023
Dear guest,Thank you very much for your feedback and high scoring.Best wishes

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from The Management on 23 May 2023
Dear guest,Thank you for your feedback.Best wishes

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, staff friendly and hotel Clean
Stayed 4 nights in May 2023
Response from The Management on 18 May 2023
Dear Rebecca, dear guest.Thank you very much for your feedback.We hope to see you back soon.

10/10 Excellent

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Would love to come back next year. Not a criticism but would have been great if you provided pool towels. We didn't think to pack any. A towel station or a towel deposit would've been very helpful.
Stayed 4 nights in May 2023
Response from The Management on 17 May 2023
Dear Steve,Thank you very much for your feedback and good scoring.We do provide pool towels but not for free. It will be a pleasure having you back soon.Best wishes.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, very clean with lovely food. Reception staff were very helpful with excellent customer service.
Stayed 4 nights in May 2023
Response from The Management on 12 May 2023
Dear Charlotte,Thank you very much for you feedback and high scoring.Hope to see you soon and have you back.Best wishes

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean, comfortable, plenty of sun beds, pool great Only 1 neg the security guard (Kontrol) around the pool was very rude
Stayed 4 nights in May 2023
Response from The Management on 8 May 2023
Dear Julie, dear guest.Thank you very much for your feedback.We will take your comments into consideration.Best wishes

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from The Management on 2 May 2023
Dear Lauren,Thank you very much for your feedback.Best wishes

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Management on 1 May 2023
Dear Laure, dear guest,Thank you very much for your feedback and good scoring.Best wishes.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Go To Hotel in Benidorm
Repeat stay, excellent from arrival to leaving. All staff so helpful. Comfortable rooms, no neighbour noise. Love the rooms facing The Arcos Hotel, great sitting there just people watching prior or returning from your night out.
Stayed 4 nights in Apr 2023
Response from The Management on 1 May 2023
Dear Jacqueline,I am so glad to read that you left the Hotel happy and with nice memories.Thank you very much for your feedback and good scoring.Hope to see you soon.Best wishes.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Food fantastic, service greatand apart from noisy on the outer rooms on the street side(it is Benidorm) thought the hotel was great and highly recommended it to others!
Stayed 7 nights in Apr 2023
Response from The Management on 28 Apr 2023
Dear James,Thank you so much for your feedack and high scoring.Best wishes,

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything went spot on couldn't find fault with anything.
Stayed 7 nights in Apr 2023
Response from The Management on 19 Apr 2023
Dear Matthew,Thank you very much for your feedback and high scoring.Best wishes.

8/10 Good

Verified traveller

Decent
I wanted to try this hotel for ages but the price is usually way too expensive. Anyway decided to book for one night while in Benidorm and the rooms themselves are lovely, comfy bed, huge walk in shower which is really powerful and a really big balcony. My main gripe is that I was meant to have a pool view but instead I had a high overgrown tree blocking my view. But as it was for 1 night it didn’t bother me too much. Staff are friendly and overall I would recommend the hotel if you can get it for a reasonable price.
Stayed 1 night in Apr 2023
Response from The Management on 18 Apr 2023
Dear guest,We are very sorry for the "tree view" in the pool area.Please do not hesitate in contacting our reception team for further reservations. We will take this situation into consideration in oder to offer you a special rate.Thank you very much for your feedback.Best wishes.

8/10 Good

Maureen

Stayed 11 nights in Mar 2023
Response from The Management on 1 May 2023
Dear Maureen,Thank you for feedback.Best wishes.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right at the centre of Benidorm. Great choice of menu with delicious food, pool, facilities & rooms clean & comfortable with friendly & helpful staff. Will definitely stay there next time we go to Benidorm.
Stayed 5 nights in Mar 2023
Response from The Management on 21 Mar 2023
Dear Tracy,Thank you very much for your feedback.Best wishes,

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff and good food highly recommend
Stayed 5 nights in Mar 2023
Response from The Management on 16 Mar 2023
Dear Beverley,Thank you very much for your feedback an high scoring.Best wishes,

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel will be back next year
Stayed 7 nights in Mar 2023
Response from The Management on 15 Mar 2023
Dear Robert, dear guest.Thank you very much for your feedback and high scoring.Best wishes

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from The Management on 14 Mar 2023
Dear Stephen, dear guest.Thank you for your feedback and scoring.We hope to see you back again.Bst wishes

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from The Management on 14 Mar 2023
Dear Chris,Thank you very much for your high scoring and feedback.Best wishes.

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from The Management on 13 Mar 2023
Dear Rowland,Thank you very much fo your feedback and high scoring.Best wishes,