3 outdoor pools, pool umbrellas, pool loungers

Reviews of SH Villa Gadea Hotel

5 out of 5
SH Villa Gadea Hotel
Partida Villa Gadea, 0, Altea, Alicante

Reviews

9.2

Wonderful

Rating 10 - Excellent. 528 out of 834 reviews" "
Rating 8 - Good. 235 out of 834 reviews" "
Rating 6 - Okay. 59 out of 834 reviews" "
Rating 4 - Poor. 7 out of 834 reviews" "
Rating 2 - Terrible. 5 out of 834 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy hotel with everything that’s needed for a relaxing stay
Stayed 3 nights in Mar 2024
Response from Quality Manager on 18 Mar 2024
Dear Bee:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila SalinasQuality Manager

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Experience on 17 Feb 2024
Dear Carly:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Fatema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Responsable de Calidad on 1 Feb 2024
Estimada Fatema:Desde el equipo de SH Villa Gadea queremos agradecerle que haya confiado en nosotros en su última visita a Altea y que haya puntuado tan positivamente.Un cordial saludo,Sheila Salinas

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas break 2023
We had a lovely stay at the hotel, the staff always answered our questions the housekeeping very good. The only problems we had was people smoking on the next balcony so we couldn't keep our terrace door open at times and the sauna area needs some attention.
Stayed 3 nights in Dec 2023
Response from Quality Manager on 4 Feb 2024
Dear John:We appreciate you taking the time to share your feedback on your recent stay at our hotel. We are pleased to hear that, overall, you enjoyed your time with us and that our staff was able to address your inquiries to your satisfaction. It is also gratifying to know that the housekeeping service met your expectations.However, we regret the inconveniences you experienced regarding people smoking on the adjacent balcony. We understand the importance of providing a smoke-free environment for our guests, and we take your experience seriously. We appreciate your patience and understanding during this situation.Furthermore, we have taken note of your observation regarding the sauna area needing attention. Thank you for bringing this to our attention, as it provides us with an opportunity to enhance and maintain our quality standards.In our ongoing commitment to service excellence, we are evaluating the actions we can take to address these issues and make improvements.We hope to have the opportunity to welcome you back in the future.Best regards,Sheila Salinas

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel.
Stayed 1 night in Dec 2023
Response from Quality Manager on 1 Feb 2024
Dear David:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila SalinasQuality Manager

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, our room (1201) had lovely views over the pool and the sea and was also spacious. Even thought it was next to the lift you could not hear it. As it was out of season there was not a lot guests and that was nice. Bar staff were lovely as were the breakfast staff. Reception staff were also very helpful and the cleaners were also very friendly. Hot and cold buffet breakfast was a huge selection and also included cava and wine if you wanted it. The pool was cold and very refreshing, however the indoor pool was great. You can walk to Altea town via the sea walkway or use the tram which is a 10 min walk away. Definitely would recommend and will visit again.
Stayed 7 nights in Nov 2023
Response from Quality Manager on 30 Nov 2023
Dear Bridgette:We are delighted to hear that you enjoyed your stay at the hotel and that we met your expectations.We hope you had a safe journey back.Sincerely,Sheila Salinas

10/10 Excellent

Lesley

Stayed 1 night in Nov 2023
Response from Quality Manager on 1 Feb 2024
Dear Lesley:We are glad to hear that you enjoyed your stay at the hotel and that we have met your expectations.We hope you had a good trip back.Best regards,Sheila Salinas

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazingly beautiful property! It is stunning from the very moment you pull onto the property. We have never been to Spain so we didn't know what to expect. We felt very safe getting around. We used taxis, the tram and walked everywhere we needed to go. The hotel was very clean and the staff was so kind. The food was great and would highly recommend all the restaurants on the property. But definitely walk off the property and see the town. So many wonderful restaurants and little towns to see and experience! We had a great stay!
Stayed 6 nights in Oct 2023
Response from Quality Manager on 2 Nov 2023
Dear Bryan:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Quality Manager on 31 Oct 2023
Dear,From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila SalinasQuality Manager

8/10 Good

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Quality Manager on 30 Oct 2023
Dear,Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel have an excellent location we were able to go to different cities every day that were between 15 to 45 minutes from the hotel. Service was great and have an excellent breakfast and Dinner buffet.
Stayed 9 nights in Oct 2023
Response from Quality Manager on 30 Oct 2023
Dear Roger:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila Salinas

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Responsable de Calidad on 23 Oct 2023
Estimado Alberto:Desde el equipo de SH Villa Gadea queremos agradecerle que haya confiado en nosotros en su última visita a Altea y que haya puntuado tan positivamente.Un cordial saludo,Sheila Salinas

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area with easy access to the sea. Good sports facilities
Stayed 3 nights in Oct 2023
Response from Quality Manager on 16 Oct 2023
Dear Ronald:Thank you for taking the time to share your review with us. We look forward to having the pleasure of seeing you back at our hotel.Best regards,Sheila Salinas

10/10 Excellent

ERINC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok and I would recommend this hotel to others as well
Stayed 1 night in Oct 2023
Response from Quality Manager on 11 Oct 2023
Dear Erinc:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every category.
Stayed 2 nights in Oct 2023
Response from Quality Manager on 10 Oct 2023
Dear Alicia:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila Salinas

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Fantastic couple of days in this beautiful hotel. I can highly recommend it.
Stayed 3 nights in Sep 2023
Response from Quality Manager on 30 Sept 2023
Dear J R:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Stephan

Stayed 7 nights in Sep 2023
Response from Quality Manager on 10 Oct 2023
Dear Stephan:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, wonderful breakfast
Stayed 1 night in Aug 2023
Response from Quality Manager on 28 Aug 2023
Dear Hossein:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Roberto

Stayed 2 nights in Jul 2023
Response from Quality Manager on 5 Aug 2023
Dear Roberto:Thank you for taking the time to share your review with us. We look forward to having the pleasure of seeing you back at our hotel.Best regards,Sheila Salinas

10/10 Excellent

pasqual

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was that it took too long to get a drink at the pool bar.
Stayed 2 nights in Jul 2023
Response from Quality Manager on 5 Aug 2023
Dear Pasqual:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila Salinas

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well run Hotel, staff are friendly and helpful
Stayed 7 nights in Jul 2023
Response from Quality Manager on 31 Jul 2023
Dear Simon:Thank you for taking the time to share your review with us. We look forward to having the pleasure of seeing you back at our hotel.Best regards,Sheila Salinas

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Great as usual.
Visited VG a few times now but this was the first with family ,as usual standard were great pools amazing and staff very friendly and helpful {Adrian on front desk was superb}. Food truck could do with a few more options if im being picky but overall all superb and cant wait to get back there.
Stayed 4 nights in Jul 2023
Response from Quality Manager on 31 Jul 2023
Dear David:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

6/10 Okay

Jamal

Travelled with family
Liked: Cleanliness, staff & service
Great staff, lovely resort however disappointed that although advertised as a Spa hotel, you have to pay to use the Spa which is not great. The Japanese restaurant had no sushi available on the whole weekend we were there and the Buffet restaurant in the evening is not great with poor choice. This is not a 5 star hotel.
Stayed 2 nights in Jul 2023
Response from Quality Manager on 31 Jul 2023
Dear Jamal:Thank you for your feedback on your stay.Regarding the Japanese restaurant, we would like to inform you that our chef specialised in sushi had to be absent for a few days for personal reasons, but he has now returned and we are offering the usual service. We are sorry for the inconvenience.Also, we take good note of your suggestion about our buffet and we will consider new actions to expand the variety.We look forward to welcoming you back and showing you our progress.Yours sincerely,Sheila Salinas

10/10 Excellent

marc wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very helpful staff, excellent food. Only downside is parking if you have a hire care unless you want to pay €11 a day. This should be free for residents.
Stayed 14 nights in Jul 2023
Response from Quality Manager on 31 Jul 2023
Dear Marc:First of all, let me thank you for your opinion about our hotel. Comments always help us to improve day by day and to take into account aspects that may have been overlooked.We have taken note of your suggestion to consider future modifications.We look forward to seeing you again.Best regards,Sheila Salinas

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor of the lobby and bar. The room was really spacious and all immaculately clean.
Stayed 1 night in Jun 2023
Response from Quality Manager on 23 Jun 2023
Dear Laura:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila Salinas

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and breakfast was amazing
Stayed 3 nights in Jun 2023
Response from Quality Manager on 23 Jun 2023
Dear Jane:We are glad to hear that you enjoyed your stay at the hotel and that we have met your expectations.We hope you had a good trip back.Best regards,Sheila Salinas

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2023
Response from Responsable de Calidad on 19 Jun 2023
Estimado Gabriel:Nos alegra saber que ha disfrutado de su estancia en el hotel y que hemos cumplido sus expectativas.Esperamos que haya tenido un buen viaje de vuelta.Atentamente,Sheila Salinas

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Responsable de Calidad on 16 Jun 2023
Estimada Lydia:Nos alegra saber que ha disfrutado de su estancia en el hotel y que hemos cumplido sus expectativas.Esperamos que haya tenido un buen viaje de vuelta.Atentamente,Sheila Salinas

10/10 Excellent

Rob

Stayed 2 nights in Jun 2023
Response from Quality Manager on 12 Jun 2023
Dear Rob:Thank you for taking the time to share your score with us. We look forward to having the pleasure of seeing you back at our hotel.Best regards,Sheila Salinas

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice room overlooking the pools and sea. Without exception the staff were very friendly and helpful
Stayed 3 nights in May 2023
Response from Quality Manager on 31 May 2023
Dear Keith:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The pool area is amazing and staff were lovely Just don’t go if you don’t take loads of money or a car as the restaurants etc are expensive
Stayed 1 night in May 2023
Response from Quality Manager on 23 May 2023
Dear Leah:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Great as always decor been updated since our last visit and looks great. Pool area fantastic as is the bars. Service as always is spot on, views in room are spectacular. One slight issue was the over charge on mini bar, didn’t touch it yet €40 was on the bill. It was quickly removed when pointed out. First class hotel for the area we will be back in July.
Stayed 1 night in May 2023
Response from Quality Manager on 11 May 2023
Dear David:We are glad to hear that you enjoyed your stay at the hotel and that we have met your expectations.We hope you had a good trip back.Best regards,Sheila Salinas

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Villa Gadea. Staff friendly and helpful, hotel beautiful and clean.
Stayed 4 nights in Apr 2023
Response from Quality Manager on 11 May 2023
Dear Claudia:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Robert

Stayed 1 night in Apr 2023
Response from Quality Manager on 11 May 2023
Dear Robert:We are glad to hear that you enjoyed your stay at the hotel and that we have met your expectations.We hope you had a good trip back.Best regards,Sheila Salinas

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Very relaxing decor Reception staff very helpful. Room lovely with spectacular pool/sea view . Buffet style breakfast fantastic. Had bufffet evening meal on 1 night 35 euro, didn’t include a drink or tea and coffee . Felt a little over priced for what was offered.
Stayed 2 nights in Apr 2023
Response from Quality Manager on 19 Apr 2023
Dear Fiona:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila Salinas

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Quality Manager on 8 Apr 2023
Dear Georgina:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila Salinas

10/10 Excellent

Brian

Stayed 2 nights in Oct 2022
Response from Quality Manager on 14 Feb 2023
Dear Brian,Thank you for taking the time to share your review with us. We look forward to having the pleasure of seeing you back at our hotel.Best regards,Sheila Salinas

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Quality Manager on 16 Jan 2023
Dear Sally,Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Beautiful grounds, clean and spacious rooms, friendly service, quiet.
Stayed 2 nights in Jan 2023
Response from Quality Manager on 9 Jan 2023
Dear Diana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sheila Salinas

10/10 Excellent

SHOGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Quality Manager on 9 Jan 2023
Dear Shogo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Sheila Salinas

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa gadea
Lovely hotel-gorgeous setting. The facilities are beautiful and the breakfasts are magnificent!
Stayed 4 nights in Oct 2022
Response from Quality Manager on 13 Oct 2022
Dear Jacqueline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sheila SalinasQuality Manager

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Having stayed there for 6 years in October golf break the hotel standards have been excellent
Stayed 5 nights in Oct 2022
Response from Quality Manager on 13 Oct 2022
Dear Jonathan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Sheila SalinasQuality Manager

8/10 Good

Raffaele, Cuernavaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice. place. surroundings and extension of the pol area. and beach
Stayed 1 night in Sep 2022
Response from Quality Manager on 28 Sept 2022
Dear Raffaele,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sheila SalinasQuality Manager

10/10 Excellent

Amy

Stayed 4 nights in Sep 2022
Response from Quality Manager on 20 Sept 2022
Dear Amy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sheila Salinas

10/10 Excellent

Armin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy and speedy staff, amazing property with amazing views, overall a very good place to stay over for holiday
Stayed 6 nights in Sep 2022
Response from Quality Manager on 11 Sept 2022
Dear Armin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sheila SalinasQuality Manager

6/10 Okay

rhianydd

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not the best service in the bar was poor Don’t give you coffee in your room when I asked the receptionist told me to buy it out side the hotel or come down to the bar and get one!!!!!
Stayed 3 nights in Aug 2022
Response from Quality Manager on 11 Sept 2022
Dear Rhianydd,Thank you for your feedback on your stay.We are surprised by your comments about our reception staff. The attention and satisfaction of our guests is a priority for us. We are at your complete disposal to know in detail your experience in order to carry out improvement actions with our team.Sincerely,Sheila Salinas

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service Location was good and very friendly staff
Stayed 7 nights in Aug 2022
Response from Quality Manager on 23 Aug 2022
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sheila SalinasQuality Manager

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Quality Manager on 7 Aug 2022
Dear Janette, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sheila Salinas

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Responsable de Calidad on 5 Aug 2022
Estimado David, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder tener el placer de verle de vuelta en nuestro hotel. Atentamente, Sheila Salinas Responsable de Calidad

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Jul 2022
Response from Quality Manager on 26 Jul 2022
Dear Guest, First of all, we would like to thank you for your interest in the SH Villa Gadea hotel to enjoy a few days of rest. Your opinion is a great opportunity that we do not want to miss, therefore we remain at your complete disposal to clarify any situation you have experienced during your stay and / or receive any suggestions for improvement. Sincerely, Sheila Salinas