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Reviews of The Originals Boutique, Hôtel de l'Univers, Montluçon

3 out of 5
The Originals Boutique, Hôtel de l'Univers, Montluçon
38 Avenue Marx Dormoy, Montlucon, Allier

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 384 reviews" "
Rating 8 - Good. 142 out of 384 reviews" "
Rating 6 - Okay. 30 out of 384 reviews" "
Rating 4 - Poor. 10 out of 384 reviews" "
Rating 2 - Terrible. 2 out of 384 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Stayed 1 night in Oct 2023
Response from L'Equipe The Originals Hotels Montluçon on 15 Nov 2023
Bonsoir Geoffrey,Merci à vous pour ce retour sur notre établissement,Bien à vous,

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Friendly. Definite recommendation
Stayed 1 night in Sep 2023
Response from The Originals Boutique Montluçon Team on 21 Sept 2023
Dear Patrick,Thanks for the review on hotels.com,We hope to see you again,Best,

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from L'Equipe The Originals Boutique Montluçon on 4 Aug 2023
Bonjour John,Merci de votre avis sur Hotels.com,Bien à vous,

8/10 Good

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from L'Equipe The Originals Boutique Montluçon on 31 Jul 2023
Bonjour P M,Merci à vous de nous avoir évaluer sur Hotels.com

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from L'Equipe The Originals Boutique Montluçon on 24 Jan 2023
Bonsoir Adrian,Nous sommes heureux de savoir que votre séjour dans notre hôtel s'est déroulé comme espéré,A bientôt parmi nous

10/10 Excellent

Yves, West Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclectic & fun. The bathrooms were perfect!!
Stayed 1 night in Jun 2022
Response from L'Equipe The Originals Boutique Montluçon on 10 Jun 2022
Bonjour Monsieur, Un grand merci pour avoir pris le temps de nous évaluer! En espérant vous revoir bientôt,

10/10 Excellent

Jean-Pierre

Stayed 1 night in Sep 2021
Response from SB on 20 Oct 2021
Merci beaucoup pour votre appréciation. Au plaisir de vous accueillir lors d'un prochain séjour à Montluçon. L'Équipe The Originals Hotels Montluçon

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a stop over whilst travelling through France. Very friendly with secure garage parking next door. Situated opposite the train station with a couple of nice Brassieres across the road. Just a couple of minutes walk to the old town.
Stayed 1 night in Sep 2021
Response from SB on 23 Oct 2021
Dear Sir, Thank you very much for your feedback. We are waiting forward to welcoming you again. The Originals Hotels Montluçon

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
Central location - good service
We just droppede in and took 2 days in the hotel. Nice service from the reception, and good breakfast in the room (COVID-19) Then hotel has a good central location but the area was calme... very good for us.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Anita

No parking or restaurant
Lovely room with good sized bathroom. Only downside is no restaurant in-house (only for premier business bookings), but there's a Tabac next door that's open until around 6pm ish for getting drinks & light bites to eat, or there's a restaurant next to the Tabac. Also no parking! You have to park on the street outside & pay €6 per day approx for parking - luckily we went on Bank Hols so parking was free.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel done well
Simple, clean and comfortable at a very reasonable price. Like the full wall art too; gives each room a little character.
Stayed 3 nights in Jul 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over
Location, location ,location.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

daniel, Prescott Arizona USA

Disliked: Property conditions & facilities, room comfort
Decent 3 stars Hotel in Montlucon France
Overnighter between Brittany and French Riviera>

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for overnight stop
Good location for an overnight stop - short walk to the old town area.

10/10 Excellent

S, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd visit, still great.
Reception area and corridors are uninspiring but the rooms are great. Very comfortable, immaculately clean and well maintained. Each one is individually and wackily decorated. Perfect location, right opposite the station and no distance from the old town.

10/10 Excellent

Vjekoslav, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic comfortable hotel, in centre of town.
We enjoyed seeing the changes made since our last visit. Room 110 was certainly different! Bright, airy and spacious, with interesting "Banksy" style decor,we had two king sized beds and an enormous bathroom with great shower and bath. As the hotel is being refurbished slowly there were a few minor omissions such as radiator in bathroom, towel rails etc. but these we were assured would soon be in place. The manager, Fabrice, is delightful and very friendly. Parking is extremely safe and well lit, with plenty of room for large vehicles. There are numerous restaurants nearby and the town centre is a few minutes walk. Ideal overnight stop or base for touring. We did not take breakfast.

10/10 Excellent

Jozef, Uxbridge/Aalst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
We have stayed here several times, business and pleasure. Great location. Very friendly and helpful staff. Highly recommend!

8/10 Good

Clanners, Hampshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station
ad a very pleasant weekend stay here whilst visiting my daughter in Montlucon. I arrived by train and it was so nice to be able to walk across the road and check in. The staff were very friendly and welcoming, the room clean and well prepared, we liked the art on the wall but I imagine it would not be to everyone's taste! Breakfast was plentiful with a good selection on offer.

10/10 Excellent

Stefan, Northwood UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help to get in in spite of a very late a
We reported we needed to have a very late arrival. We received a code and clear instructions how to get in and find our room.Excellent organized.The room met all our expectations to a fantastic rate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel managed by a wonderful couple
This hotel is well located , clean and comfortable but what made our stay extremely pleasant was the wonderful personalised care we received from the couple who manage it .

8/10 Good

Helena, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop over
Although we only spent one night at the hotel, and arrived very late in the evening we found the hotel to be very comfortable and clean.

6/10 Okay

Dublinfiona, Belgium

Liked: Cleanliness, room comfort
Perfect for overnight stay
On first impressions this hotel has a touch of Faulty Towers about it.... Old style reception desk, old wooded stairs, small lift .... But very friendly staff and when you reach your room you will be very pleasantly surprised! In fact the bedrooms are in total contrast to the rest of the hotel. Very modern, rain forest shower in the bathroom and flat screen tv in the room. We had a family room ( 2 double beds) and it was comfy and ideal for an overnight stay.

10/10 Excellent

JeannieMac, Redditch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great c base for exploriing the area or overnight.
Hotel has been tastefully modernised since our last visit. The manager and staff are extremely helpful and pleasant. More work is in progress and our only negative comment was that the lovely looking shower was too stiff to operate. The owner is aware and is changing the systems. Very comfy bed. Only French tv stations although satellite is advertised. This did not affect us though. Rooms at rear very quiet. Quiet a/c. Excellent large undercover parking at rear of hotel. Near railway station.Easy walking distance of old town and plenty of restaurants and shops.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convienent for town.
Room was 'minimilist' but spacious with a big comfy bed. Easy walking distance to old town. No designated parking but parking available in nearby station car park. We were just on stop over but I don't think that Montlucon itself would lure me back for another visit.

4/10 Poor

Di, UK

Disliked: Staff & service
Disappointing
Had to wait for a member of staff to appear and then when I said I had a reservation he checked and kept saying 'non'. As it was already paid this was a concern! Luckily I had written confirmation of my booking with me and then I was found. It just appeared that he hoped I would go away and if it hadn't already been paid I probably would have. Also be wary of the secure parking mentioned by other travellers as this was also not straightforward.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop off
Used this hotel for an over night stop riding back from the south of France. The hotel is a member of Relais des Motards so is really welcoming to motorcyclists. The staff were excellent and could not have been more helpful.

10/10 Excellent

geoff, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a pleasant surprise a great hotel at a good price

8/10 Good

nicolo

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel was easy to find and although located near to Montlucon station was very quiet. The guy behind the reception desk was very helpful and suggested that we moved our car from where we had parked it because it was under part of a row of trees and birds roosted in them overnight. Apparently cars get covered with bird droppings! Our room was very spacious with comfortable beds and an excellent en-suite bathroom with plenty of hot water etc. We breakfasted from a wide selection of food ranging from croissants to ham & cheese to boiled eggs. We will certainly consider staying here again if we pass this way

10/10 Excellent

David, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inter-hotel De L Univers Montlucon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
INTER-HOTEL De l'Univers - handy for town
This hotel is very close to the station in Montlucon and within very easy reach of the town centre. The staff were most friendly and helpful. The room was clean and pleasant.

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Originals Boutique Montluçon on 20 Jan 2024
Bonjour Julien,Merci à vous de nous avoir évaluer sur Hotels.com,Nous sommes heureux de voir que votre séjour ait répondu à vos attentes,Au plaisir de vous revoir

8/10 Good

Jean François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halte tres confortable sur notre chemin de retour. Juste un remarque concernant les cintres qui tombent a terre sous le poids d'une veste d'hiver.
Stayed 1 night in Dec 2023
Response from The Originals Boutique Montluçon on 15 Jan 2024
Bonjour Jean François,Merci de vous avoir évalué sur Hotels.com,Nous sommes heureux de voir que votre halte parmi nous vous ait plu,Nous allons revoir nos cintres pour éviter ce genre de soucis,Bien à vous

8/10 Good

josy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from L'Equipe The Originals Boutique Univers on 31 Dec 2023
Bonjour Josy,Merci de nous avoir évalué sur hotels.com,Bien à vous,

8/10 Good

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from The Originals Boutique Montlucon on 24 Dec 2023
Bonjour Eric,Merci de nous avoir évalué sur Hotels.com,Nous sommes ravis de voir que votre séjour parmi nous ait presque répondu à vos attentes,Au plaisir de vous revoir,

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from The Originals Boutique Montlucon on 24 Dec 2023
Bonjour Julien,Merci de nous avoir évalué sur Hotels.com,Nous sommes ravis de voir que votre séjour parmi nous ait répondu à nos attentes,Au plaisir de vous revoir,

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next the railway station.
Stayed 3 nights in Dec 2023
Response from The Originals Boutique Montlucon on 10 Dec 2023
Bonjour Frédéric,Merci à vous pour cette belle note sur notre hôtel,Au plaisir de vous revoir,

8/10 Good

Jean-michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On sent bien l'effort pour l'écologie au niveau salle de bains, avec les équipements qui consomment moins. Bravo. Un effort a faire cependant pour les taies d'oreillers. Un peu fatiguées et donc pas confortable pour bien dormir.
Stayed 1 night in Nov 2023
Response from L'Equipe The Originals Boutique Montluçon on 28 Nov 2023
Bonjour Jean-Michel,Nous vous remlercions d'avoir pris le temps de vous évaluer sur notre hôtel, Bien à vous,

10/10 Excellent

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Personnel très accueillant, chambre spacieuse, douche immense… Quel plaisir d’avoir de l’espace ! Insonorisation parfaite.
Stayed 2 nights in Nov 2023
Response from L'equipe The Originals Boutique Montluçon on 19 Nov 2023
Bonjour Helene,Nous sommes ravis de voir que votre séjour parmi nous vous ait plu,Au plaisir de vous revoir parmi nous!

10/10 Excellent

madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil et chambre impeccable je recommande vivement
Stayed 1 night in Nov 2023
Response from L'Equipe The Originals Boutique Montluçon on 12 Nov 2023
Bonjour Madeleine,Merci à vous pour ce beau commentaire sur notre établissement,Au plaisir de vous revoir parmi nous,

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pas à la hauteur de se qui est proposé.
Stayed 1 night in Nov 2023
Response from L'Equipe The Originals Boutique Montluçon on 11 Nov 2023
Bonjour Kevin,Nous sommes navrés de ne pas avoir été à la hauteur de vos espérances,En espérant vous revoir pour changer cette opinion,Bien à vous,

10/10 Excellent

Jean-michel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Originals Boutique Montluçon on 11 Oct 2023
Bonjour,Merci à vous pour ce beau retour sur notre établissement et cette belle note,Bien à vous,

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Originals Boutique Montluçon on 5 Oct 2023
Bonjour Joseph,Merci à vous de nous avoir évalué sur Hotels.com,

10/10 Excellent

Jean-michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from L'Equipe The Originals Boutique Montluçon on 21 Sept 2023
Bonjour Jean-Michel,Merci à vous de cette belle note sur Hotels.com,Bien à vous,

8/10 Good

JEAN LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour dans cet hôtel
Un hôtel sympathique à la déco originale. Bien situé pour permettre l’accès facile à la vieille ville, aux bars et restaurants. Propreté irréprochable de la chambre, cordialité du personnel et petit-déjeuner buffet varié. Un établissement que je recommande
Stayed 1 night in Sep 2023
Response from L'Equipe The Originals Boutique Montluçon on 12 Sept 2023
Bonjour Jean-Laurent,Merci à vous pour ce beau commentaire sur Hotels.com,Nous sommes heureux que notre établissement vous ait plu,Au plaisir de vous revoir,

10/10 Excellent

Annie

Stayed 1 night in Sep 2023
Response from L'Equipe The Originals Boutique Montlucon on 12 Sept 2023
Bonjour Annie, Nous vous remercions pour cette belle note sur Hotels.com,Au plaisir de vous revoir;

8/10 Good

catherine

Stayed 1 night in Sep 2023
Response from L'Equipe The Originals Boutique Montluçon on 12 Sept 2023
Bonjour Catherine,Merci à vous pour cette évaluation sur Hotels.com,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from L'Equipe The Originals Boutique Montluçon on 12 Sept 2023
Bonjour Christian,Merci de nous avoir évalué sur Expedia,Au plaisir de vous revoir,