View from property

Reviews of Hotel Servigroup Marina Playa

4 out of 5
Hotel Servigroup Marina Playa
Av. del Mar, 3. Urb. Marina de la Torre, Mojacar, Almeria

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 198 reviews" "
Rating 8 - Good. 80 out of 198 reviews" "
Rating 6 - Okay. 23 out of 198 reviews" "
Rating 4 - Poor. 7 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wendy, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a bigger hotel than we normally stay in but for Halloween period it was virtually empty. The good free breakfast, nice pool area and UK TV were the best features.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely but the only thing was on Friday after everyone had checked in for weekend , there wasn’t enough staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Customer Service Department on 31 Mar 2023
Dear guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Customer Service Department.Hotel Servigroup Marina Playa

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - room spacious and comfortable but lacks tea/coffee making facilities. Food plentiful with numerous choices. However Hotel needs to establish ways in which to keep it hot as it quickly gets cold with present service.
Stayed 5 nights in Feb 2023

10/10 Excellent

Brian

Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2022

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was hot and sunny pools were good indoor pool nice and warm
Stayed 3 nights in May 2022

10/10 Excellent

Anne Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delighted with our choice of hotel!
We were delighted with our choice of hotel from the moment we got into our lovely spacious room! The view was fabulous and we were away from the main area so not too noisy! The attention to cleanliness was fantastic. The bathroom was spotless. Bath mat was in a plastic seal along with the toilet sealed with a hygiene label. Even the remote control had been sanitised and sealed! In these strange times it was a relief to see that the hotel took hygiene so seriously. At the bar/restaurants the staff were constantly wiping down and sanitising as people left. We would definitely recommend this hotel. We would love to cime back!
Stayed 7 nights in Oct 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
very enjoyable one night stay, the Hotel was very efficient on on Covid awareness, The room and facilities were excellent as was the restaurant with plenty of choice of food and the room had everything we could have wished for
Stayed 1 night in Oct 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay.
Room excellent. Drinks overpriced. Why is the same wine more expensive in the bar than the restaurant? Ridiculous.
Stayed 5 nights in Oct 2021

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Lovely 3 nights stay , really enjoyed it , the Hotel provided excellent service in very difficult times .
Stayed 3 nights in Oct 2020

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in fab location
Really lovely hotel in a fab location! The service was great and the food really good. Can’t fault will definitely be back.
Stayed 1 night in Jul 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff were fab deago couldn’t do enough for us. He made my mums 80th one to remember and looked after them for their stay.
Stayed 4 nights in Dec 2019

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable Christmas.
Very reasonable price for full board. Hotel staff were excellent. Very helpful and friendly. Food was pretty good with plenty of choice. We were there for Christmas and really enjoyed our stay.Sea view room at no extra cost.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and food..........,........................
Stayed 3 nights in Dec 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
All round was a great place to stay.
Stayed 5 nights in Nov 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
We were only staying at the hotel for one night, which included lunch, dinner and breakfast,all of which were buffet meals with plenty of choice and the food was always piping hot, there were plenty of staff on duty and everything was cleared away very quickly. Our room was very nice and had a large terrace with a partial sea view. We would certainly return.
Stayed 1 night in Oct 2019
Response from Cristina on 29 Oct 2019
We want to thank you for choosing Servigroup Hotels for your vacation. We appreciate your kind comments about your stay with us. Comments like yours are stimulating and motivate us to continue working on achieving excellence in our daily service. And that makes possible stays as satisfactory as yours.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, all activities halted as of September 30th, pretty much resort has a closed down feeling. Only buffet open, no a al cartel restaurants open.
Stayed 3 nights in Sep 2019
Response from Servigroup Hotels on 29 Oct 2019
We want to thank you for choosing Servigroup Hotels for your vacation. We appreciate your kind comments about your stay with us. Comments like yours are stimulating and motivate us to continue working on achieving excellence in our daily service. And that makes possible stays as satisfactory as yours.

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

JOHN

Liked: Staff & service, room comfort
17th/22nd MAY 2019
The Hotel was well situated between the resorts of La Garuccha and Mojocar.The bus stop for local and urban connections was immediately in front of the hotel opposite one of the many beaches. Food offered variety therfore no one need go hungry.Entertainment at the weekends was to be expected at this time of year. The hotel gardens were well attended providing large grass areas with views to the mountains.The interior was spacious and comfortable,let down by the extensive use of laminate flooring. An enjoyable visit plus good value.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, cleanliness, car park and close to golf club.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the location was wonderful great service and great stay reception staff was wonderful thank you 😊
Stayed 3 nights in Mar 2019

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mojacar playa
Very comfortable hotel, staff are very friendly. Food is good and plenty of it. Very quiet and good entertainment every night. Very good value for money 😊
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Mojacar
Room was good, food good, staff very helpful, we had a problem with the water in our bathroom and they were happy to change us to another room. Most rooms have a brilliant view and sunshine on the balcony. We have been 3 years in a row for Christmas and will go again.
Stayed 2 nights in Dec 2018

10/10 Excellent

Phil, Almanzora Valley, Almeria.

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable Christmas break, the hotel and location was perfect, good food, facilities and obliging staff
Stayed 3 nights in Dec 2018

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel , service food and location . Very good It is well worth a visit easy to walk into the the main area. Buses up to the village long sandy beach .
Stayed 2 nights in Oct 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2018

10/10 Excellent

Steve, Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break wonder
I've been to this hotel before and had a good experience then, so returned for some winter sun and it didn't disappoint on both scores. What isn't asked to review is the food, but let me say it is out of this world, really excellent at ALL meals. Buffet service for all, and really efficient waiting staff. Entertainment is a bit hit and miss, and seems to depend on booming numbers - so although it's a family hotel, check what's on as there's little else to do outside of the hotel but is right across from the beach. Rooms are spotless, beds are huge and very comfy, walls are a bit thin though, so you could be in or out of luck with noisy neighbours.
Stayed 7 nights in Mar 2018

10/10 Excellent

nomad, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean hotel near to the beach
Everything in and around the hotel was spotless our main concern was that the salads on the buffet were not up to the previous standard when we were there and the food was mostly quite cold despite the efforts of the staff to keep it warm with covers. The staff were all excellent right through and always keeping everything clean and tidy.
Stayed 2 nights in Feb 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I had a great room With a a great balcony. Comfy bed strong wifi and lovely shower. Food was excellent and the covered pool and gym were great. Huge screen in the bar for watching sport too. Just opposite the beach. Nothing to complain about at all and I really enjoyed my stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas
Second visit to this hotel, lovely rooms, reception staff very good, busy Christmas time so dining and bar staff very rushed but still pleasant.
Stayed 2 nights in Dec 2017

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but check location is right for you
Nice looking, clean & comfortable hotel with nice views on Mojacar pueblo side. Food was excellent, with good variety and freshly prepared choices. Negatives for us where 1) location is too long a walk for some to shops and restaurants 2) no clear signage to restaurant that didn't involve stairs 3) kept waiting at check-in for 20 minutes without any acknowledgement while sole staff member wearing headset took a series of internal & external calls (didn't even make eye contact when she eventually gestured for our passports) - not a good first impression! 4) why in a massive bar area occupied by only 10 mature customers was in necessary to switch on a huge screen showing very loud modern music videos (in addition to the 2 TV screens showing quiz shows at the same time) which successfully emptied the bar of all guests.
Stayed 1 night in Nov 2017

8/10 Good

David, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was right opposite the beach and we had full board which was perfect so we didnt have to find resturants for meals. The food was great and the room very comfortable. If going to Mojacar stay here.
Stayed 1 night in Sep 2017

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much, good food, and room was great, staff very nice. We will come again

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Just ok
Nice hotel, nice rooms. Very close to the golf course and the sea front. Very good wifi. Unfortunately... the food was not to our liking, the evening entertainment could of been better, there was only 1 blanket on the bed so it was cold at night (December), theres not much around this area so had to walk about 40 minutes to get to Mojacar.

6/10 Okay

Verified traveller

Liked: Room comfort

10/10 Excellent

Chris, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff in a well appointed hotel with
Very friendly staff in a well appointed hotel with excellent pools. Everything very clean too. Great position just across the road from a good sandy beach.

10/10 Excellent

sandra, Murcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxavou
thoroughly enjoyed the stay after a hectic 5 weeks

10/10 Excellent

Elizabeth, Los Montesinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
A lovely hotel, brilliant food, a lovely room and balcony with a great view of sea and the old town of mojacar. We felt that they really had thought of everything you could need.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Just disappointing with nothing to recommend !
Felt like end of season and spoiled stay in Mocajar

6/10 Okay

sue, Telfod Shrophire

Liked: Room comfort
Spanish hotel run by the Spanidh for the Spanish.
I have stayed in this hotel many times as my aunt lives nearby. I stayed in this hotel on my own and even though hotel itself is faultless I have never been and been happy with the room they place you in .
Nice location
Early morn.
Exercise classes if wish( in Spanish though)

10/10 Excellent

GORDON, Murcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely hotel
The hotel staff were all beautifully trained in their respective jobs, from the maid service to the reception, and the restaurant. We should like to particularly commend the restaurant manager, Diego, who kept an overall eye on everything going on, who was attentive, and professional. The gardens of the hotel were really lovely, and very well maintained. On the whole, we were very impressed with the condition of the hotel, and with the staff.

8/10 Good

jean-marie, North London

Liked: Cleanliness, property conditions & facilities, room comfort
Very good value for money
Great value for money hotel. Nothing too fancy but very comfortable and clean. Plenty of space and right on the beach. I wish they decided to change their chocolate soaps !!

10/10 Excellent

Steven, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Servigroup Marina Playa - FANTASTIC!
The Hotel Servigroup Marina Playa was excellent. Can not fault this hotel in any way. We had a great time there. Food very good, including catering for Lactose free diets. The kids were more than happy with the selections for each meal. We were there full board. Diago (head waiter I think) was a star. Every hotel needs a Diago! All the staff were also very polite and helpful, especially the reception staff. No bother at all for them to call The Alhambra for us or print off our boarding passes. Fantastic all round service and amenities at this hotel. We would certainly go back. Ask for rooms on 5th floor overlooking the garden for great views of the sea and the Mojacar pueblo.