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Neige et Roc, The Originals Relais
4.0 star property

Family ski hotel with 2 spa tubs

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your current months are May, 2024 and June, 2024.
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June 2024

Neige et Roc, The Originals Relais

Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Snow and ski sports
Communicating Rooms Studio | Living area
Breakfast, lunch, dinner served; Regional cuisine
Free toiletries, hair dryer, dressing gowns, slippers

Overview of Neige et Roc, The Originals Relais

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included

Explore the area

Map
255 route de Taninges, Samoëns, 74340
  • Popular LocationJaysinia Alpine Botanical Gardens9 min walk
  • Popular LocationSamoens Ski Resort9 min walk
  • Popular LocationSallanches-Combloux-Megeve Station43 min drive
  • Popular LocationSaint Gervais - Le Fayet Station46 min drive
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Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 21 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area

Communicating Rooms Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure

Superior room, southerly exposure

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free cots/infant beds

Twin Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 21 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Samoëns

Located in Samoëns, Neige et Roc, The Originals Relais is in the mountains and near the boardwalk. While the natural beauty of Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve can be enjoyed by anyone, those looking for an activity can explore Grand Massif Express Gondola. Travelling with kids? Don't miss Jaysinia Alpine Botanical Gardens. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as ice skating and snowshoeing.
Visit our Samoëns travel guideOpens in a new window

What's nearby

  • Jaysinia Alpine Botanical Gardens - 9 min walk
  • Samoens Ski Resort - 9 min walk
  • Grand Massif Express Gondola - 18 min walk
  • Morillon Ski Resort - 6 min drive
  • Avoriaz Ski Resort - 20 min drive

Getting around

  • Marignier Station - 20 min drive
  • Geneva International Airport (GVA) - 68 min drive

Restaurants

  • La Canette Burger - 7 min walk
  • Pizzeria du Giffre - 16 min walk
  • Le Mazot - 18 min walk
  • À la Jâysinia - 7 min walk
  • La Table de Fifine - 12 min walk

About this property

Neige et Roc, The Originals Relais

Upscale family-friendly hotel near Grand Massif Express Gondola
Located close to Jaysinia Alpine Botanical Gardens, Neige et Roc, The Originals Relais provides a terrace, a garden and a playground. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Indulge in a sports massage and reflexology at the on-site spa. Be sure to enjoy Regional cuisine at the on-site restaurant. Enjoy the health club, as well as activities, such as sledging and hiking/biking. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and babysitting (surcharge)
  • Barbecues, smoke-free property and 2 meeting rooms
Room features
All guest rooms at Neige et Roc, The Originals Relais boast comforts, such as dressing gowns, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, baby monitors and highchairs
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and toasters

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM–10 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Renovations and closures

The property is closed between 4 April and 1 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Frequently asked questions

Does Neige et Roc, The Originals Relais have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 7:30 PM.

Is Neige et Roc, The Originals Relais pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Neige et Roc, The Originals Relais?

Self-parking is free at this property.

What time is check-in at Neige et Roc, The Originals Relais?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Neige et Roc, The Originals Relais?

Checkout is at 10 AM.

Where is Neige et Roc, The Originals Relais located?

Located near the slopes, this Samoëns hotel is in the mountains, within 1 mi (2 km) of Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve are also within 9 mi (15 km).

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 91 reviews" "
Rating 8 - Good. 29 out of 91 reviews" "
Rating 6 - Okay. 4 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rupert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

8/10 Good

MICHAEL

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Alpine Hotel, great hosts
Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming - top service!
Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020