Lake

Reviews of Hotel Rheinischer Hof

4 out of 5
Hotel Rheinischer Hof
Zugspitzstrasse 76, Garmisch-Partenkirchen, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 880 reviews" "
Rating 8 - Good. 282 out of 880 reviews" "
Rating 6 - Okay. 56 out of 880 reviews" "
Rating 4 - Poor. 14 out of 880 reviews" "
Rating 2 - Terrible. 5 out of 880 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rich

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great, homey feel. Perhaps the best breakfast you’ll ever find in a hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Casey

Stayed 2 nights in Dec 2023

10/10 Excellent

Ergül

Stayed 2 nights in Dec 2023

10/10 Excellent

Donavon

Stayed 4 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Giffen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent. The only problem with me is the WiFi is too slow.
Stayed 1 night in Oct 2023

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Comfortable beds and pillows. Right next to the bus stop.
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable with a beautiful view. Staff were friendly and helpful. Breakfast was delicious.
Stayed 1 night in Sep 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and super helpful staff; clean and comfortable rooms (the pullout couch that our kids slept on squeaked whenever they moved around, but not a big deal); and excellent breakfast.
Stayed 2 nights in Jul 2023
Response from Andreas with team on 10 Sept 2023
Dear Theresa,thanks for the wonderful review. If you let me know which room number that was, I could go ahead and give the old WD40 a go for the sqeaky couch - the frames are metal, so it might well be that one of the joints needs some lubrication. Safe travels

10/10 Excellent

Danjel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Andreas with team on 8 Aug 2023
Dear Danjel,thanks for the 10/10, what more could we ask for Safe travels!

10/10 Excellent

Heide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel stay for our family of 4!
We had the best time at this hotel! It was our favorite stay in Germany out of the 4 places we stayed. Rita at the front desk was so welcoming and nice. The hotel was right next to the bus station to take us all over town. The breakfast was top notch. The beds were comfortable and plenty of room for our family of 4. We had the best time!
Stayed 2 nights in Jul 2023
Response from Andreas with team on 8 Aug 2023
Dear Heide,thanks for the wonderful review, I will let Rita know that she is now internet famous Safe travels!

10/10 Excellent

Walton

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing little hotel! So happy to have come across it.
Stayed 1 night in Jul 2023
Response from Andreas with team on 8 Aug 2023
Dear Walton,thanks for the kind words. We are, in fact, the smallest 4 star hotel in Garmisch (to my knowledge), so your comment makes so much sense Safe travels

10/10 Excellent

William

Stayed 4 nights in May 2023
Response from Andreas mit Team on 29 Jun 2023
Hallo William,und vielen dank für die 100%!Stets gute Reise wünscht

8/10 Good

Bonita

Travelled with family
Liked: Staff & service, property conditions & facilities
The room is very spacious and the beds are comfortable. The breakfast is WONDERFUL!!! The parking lot is under construction so rooms should be discounted until finished. We didnt know until the 2nd night that ALL the chairs in the room fold out to beds. One of our teens opted to sleep on the couch to sleep alone but the next day we realized the second couch was also a hide-a-bed and she slept great! Great location within walking distance to good restaurants and shops and bike rentals
Stayed 2 nights in May 2023
Response from Andreas with team on 30 Jun 2023
Dear Bonita,thanks for the kind words :-)And you are right, all of our couches are fold out beds, so to accomodate for what you are describing. If there is two kids, we usually try to leave one couch folded in to have some space for you to lounge in, but as you said, we can fold it all out if need be.Safe travels

8/10 Good

Dalton

Stayed 1 night in May 2023
Response from Andreas with team on 14 May 2023
Dear Dalton,and thanks for the review Safe travels

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking but loved the free breakfast, coffee (which I got several times a day) and friendly staff.
Stayed 4 nights in Apr 2023
Response from Andreas with team on 14 May 2023
Hello Margie,and thanks for the 5/5 The parking situation will get better soon, since the crane will be gone by the end of the month (latest). Safe travels

8/10 Good

MANSOUR

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the breakfast and all the amenities as well as the spacious rooms
Stayed 2 nights in Mar 2023
Response from Andreas with team on 14 May 2023
Dear Elizabeth, thanks for the kind words We have recently updated the breakfast and are happy to hear that you liked it!Safe travels

10/10 Excellent

Sujeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Andreas with team on 14 May 2023
Dear Sujeet,thanks for the 100%, much appreciated!Safe travels

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway-easy access to everything!
The stay was wonderful and the front desk was supremely helpful giving us ideas of what to do (beside ski!) There were city bus passes that they gave us which allowed us to go to Linderhoff and get around town with ease (no parking!). It was a great breakfast spread as well, and super clean.
Stayed 2 nights in Mar 2023
Response from Andreas with team on 3 Apr 2023
Dear Ellen,thanks for the wonderful review :-) Garmisch is always worth a visit, we think so too, not only for skiing ;-)Safe travels!

10/10 Excellent

Feng

Stayed 1 night in Mar 2023
Response from Andreas mit Team on 3 Apr 2023
Vielen Dank für die 10/10!!Gute Reise wünscht

4/10 Poor

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There was massive construction being done right outside our window. 4 story crane, massive hole for foundation, smell of oil and concrete. Family woken up at 7:30 in the morning by workers.
Stayed 1 night in Mar 2023
Response from Andreas with team on 23 Mar 2023
Hey Matthew,I wanted to write a snarky comment about Expedia informing you ahead of time of the crane etc., just to find out that, in fact, you apparently didn't get the notification.I am so very sorry, for some reason, those notifications stopped start of February; we immediately started them again, so that a case like yours doesn't happen again. I know, that doesn't help at all, but rest assured that this won't happen again.Safe travels for you and your family

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. But no ac but also no bugs so can leave the balcony door open. Once we figured out how it works. If not familiar with doors that tip as windows ask….
Stayed 1 night in Jul 2022
Response from Andreas with team on 25 Jul 2022
Dear Sonja, thanks for the wonderful review :-) For those who read this: the balcony doors work like this: - turn the handle to 12 o'clock -> crack a window - CLOSE THE DOOR FIRST, then turn the handle horizontally -> open the door to the balcony - close the door and turn the handle to 6 o'clock -> door is closed Take care!

8/10 Good

Anayansi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jun 2022
Response from Andreas with team on 1 Jul 2022
Thanks for the review :-) Safe travels

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Andreas mit Team on 29 Jun 2022
Hallo Claudia, und vielen Dank für die volle Punktzahl, wir freuen uns :-) Stets gute Reise wünscht

10/10 Excellent

Yehuda

Stayed 1 night in Jun 2022
Response from Andreas mit Team on 29 Jun 2022
Vielen vielen Dank für die 10/10 👍 Stets gute Reise wünscht

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Very nice and cozy room. Breakfast was outstanding. Hotel staff very nice and helpful. Only issue was parking was a little difficult- not many spaces. Highly recommend this hotel.
Stayed 1 night in May 2022
Response from Andreas with team on 9 May 2022
Dear Robert, thanks for the wonderfull review :-) Just FYI, you can easily park on the Zugspitzstr., right in front of the hotel. As long as the car is facing the right way and has all 4 wheels on the road, you are good to park there :-) Neighbors to the same thing ;-p Take care and safe travels!

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Wonderful. Nice room. Fun spa. Great restaurant. Very friendly and helpful.
Stayed 2 nights in Apr 2022
Response from Andreas with team on 1 May 2022
Dear Glenn, thanks for the wonderful review, we really appreciate it! Safe travels

10/10 Excellent

Giffen, Bel Air

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Rheinischer Hof is conveniently located, only 10 minutes from the Zugspitze, which is Germany's highest mountain peak. The entire property is clean and beautiful. Rooms are modern yet cozy, and the balconies offer lovely views of the Alps. Parking onsite is a bit limited, but one can park on the street in front of the hotel if necessary. The staff speaks English, and everyone there is pleasant and friendly. Breakfast is included with your stay, and the dinner option is a great deal...the food is truly excellent. If you are taller and/or heavier than the average European (in other words, if you are a typical American) you might consider asking for a room with a bigger and/or handicap-accessible shower; the standard showers are very narrow and difficult to use in my experience. Overall, this property is perfect for a stay in the area, and I can recommend it without hesitation.
Stayed 4 nights in Apr 2022
Response from Andreas with team on 7 May 2022
Hey there, and thanks for the wonderful review :-) We actually do have rooms with bigger showers, usually the Mezzo and Maxi rooms. It would be a good idea to let us know beforehand, so we can prepare. Safe travels and thanks for the book!!

8/10 Good

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Andreas mit Team on 21 Mar 2022
Hallo Emil, und vielen Dank für die Bewertung 👍 Stets gute Reise wünscht

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good particularly John in the restaurant! Comfortable room; great value.
Stayed 5 nights in Mar 2022
Response from Andreas with team on 14 Mar 2022
Dear Rodney, thanks for the wonderful review, I will let John know you have mentioned him by name :-) Take care and safe travels

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value lovely room and facilities
Excellent hotel great meals and nice wellness area. If I have one minor here they didn't give me the tourist card which you pay for in the levy each night you stay. It gives discounts and free tourist bus so saves parking. It's a small thing but now you know to ask. Overall though very happy with my choice. Pool is small, pics can be deceiving but adequate for kids to cool off and play.
Stayed 4 nights in Jul 2021
Response from Andreas with team on 4 Aug 2021
Dear John, thanks for the review, much appreciated :-) And your comment about the pool seems adequate; we didn't intentionally set the photos to make the pool look bigger, but you are not the first to mention that it does so anyway... Safe travels

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The service was excellent. But the rooms can be hot in the summer, and if you leave your door open for air the street is kind of loud. But the staff is super helpful and the breakfast buffet is great.
Stayed 4 nights in Jun 2021
Response from Andreas with team on 22 Jun 2021
Hey there, and thanks for the review :-) We are always trying to be helpful ;-) Glad to hear you had a pleasant stay! Safe trip and take care

8/10 Good

Christoph

Liked: Cleanliness, property conditions & facilities
Decent hotel
Very decent place. Our room was very quiet and comfortable. Some of the furniture is a bit dated and needs upgrading. The location is also convenient. Just a few minutes into downtown Garmisch. The personnel at the front desk could be a bit more friendly.
Stayed 1 night in Oct 2020
Response from Andreas with team on 20 Oct 2020
Dear Christoph, thanks for the review, much appreciated :-) I can't really tell who served you at the front desk, but I will keep an eye open to see if someone has "fallen into the routine", if you know what I mean. It does happen, you just have to realize and snap out of it. Thanks for letting me know and safe travels!

6/10 Okay

Kelsey

Stayed 1 night in Jun 2020
Response from Andreas mit Team on 7 Jul 2020
Hallo Kelsey, vielen Dank für die Bewertung. Wenn wir etwas besser machen können, freuen wir uns natürlich immer über Feedback! :-) Stets gute Reise wünscht

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross and disappointing.
This is the first time I have ever left a negative review for a hotel on this website.I booked a trip for my family at Rheinischer Hof and was, frankly disappointed in the hotel and the manner it was described on this website. I booked a stay in the Windrose Building, which I paid more for than a standard room, and instead was book in the main building. The elevator was not working so I had to haul my baby in a bassinet up several flights of stairs [had I know the elevator was not working I would not have booked at this hotel]. Finally, the room was disgusting. The refridgerator has never been cleaned and it smells like someone has been using it as a meat locker. Not kidding - I put a bottle of baby formula in there for several hours and had to throw it away when it smelled like month old salami.
Stayed 2 nights in Jun 2020
Response from Andreas with team on 22 Jun 2020
Dear John, I am sorry to hear your stay wasn't as expected. Please let me respond to your main points: - Room location: This surprises me, since you had both options upon check-in. The room you stayed in is the most requested room in the whole hotel, everyone that ever stayed there specifically asks for the room number when they return; since you are a VIP booker, we figured to "treat" you with that room, but, we would have had a room in the apartment building available when you checked in. Had you said a word we would have switched the keys on the spot, would have been no problem at all... - Elevator: it is true that the elevator in the front is only working with a limited capacity; on the weekend (during your stay), the company wasn't able to acquire the needed parts. But: we have a second elevator in the back of the building, which was operational the whole time. Since during the Corona pandemic, you are not supposed to use an elevator, almost all guests opt to use the stairs instead, but again, there is another elevator in the back... - Minibar (refrigerator): During the Corona pandemic, we are not allowed to fill those with any products, but they are still there for guests to use. At the moment, I can't check (guests are still in bed), but if it really is as bad as you state, we will, of course, replace the machine straight away. This is the first time I hear about it and I am grateful for the feedback -> thanks! Again, I am sorry your stay didn't go as expected. What saddens me the most is that two out of the three complaints you stated, a quick word with any of our staff could have rectified the situation immediately... Safe travels

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel to stay for relaxing or ski
* staff is kind of mix of good and bad. Overall was on helping and supporting side. Specailly when you have 2 kids to handle. * Room very nice and clean. * They even give free bus passes for travel locally. * Food was also good.
Stayed 1 night in Feb 2020
Response from Andreas with team on 4 Mar 2020
Dear Ashish, thanks for the 10/10, we really appreciate it. I am sorry to hear that you also had a bad experience with one of my team... seems like it was an outlier, but still, shoudn't happen. Safe travels and looking forward to seeing you again some time!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Andreas mit Team on 22 Feb 2020
Hallo Vincent, und vielen Dank für die volle Punktzahl, dass freut uns natürlich :-) Grüße aus Garmisch

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Andreas mit Team on 11 Feb 2020
Hallo Stefan, und vielen Dank für die 10/10, da haben wir uns sehr gefreut :-) Stets gute Reise wünscht

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and had a "cottage" feel to it. The room and bathroom were very modern and clean, as well as very spacious. The beds were very comfortable with nice bedding. The only down side for our room would be if you can't walk up stairs - we were in a building across the street from the main hotel and there was no elevator. The main hotel does have an elevator, and for us it was not a problem. The staff at the front desk, as well as the restaurant were very friendly and helpful. The room was cleaned daily and was always fresh and clean. We will definitely stay here again when we are in Garmisch-Partenkirchen!
Stayed 7 nights in Dec 2019
Response from Andreas with team on 1 Jan 2020
Wow, thanks for the wonderful review -> much appreciated! We wish you a happy new year and am looking forward to seeing you again some time :-) Take care and safe travels

10/10 Excellent

Marcus Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Andreas mit Team on 22 Dec 2019
Grüße Sie, und vielen Dank für die tolle Bewertung, wir haben uns sehr gefreut!!! Stets gute Reise wünscht

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Andreas mit Team on 18 Dec 2019
Guten Morgen, und vielen Dank für die Bewertung :-) Grüße aus Garmisch

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and spacious rooms. Staff were very friendly and helpful.
Stayed 2 nights in Dec 2019
Response from Andreas with team on 16 Dec 2019
Good morning, and thanks for the awesome review!! We really appreciate it :-) We do have several room types on sale on Expedia -> the squaremeters are indicated there, so if you are looking for a more spacious room, please check the squaremeters up front :-) Safe travels

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel. Very clean facilities and an incredibly helpful staff. Great free breakfast. Highly recommend this hotel.
Stayed 4 nights in Dec 2019
Response from Andreas with team on 11 Dec 2019
Dear Robert, thanks for the recommendation and the very sweet review -> much appreciated :-) Safe travels

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was great. The restaurant served an excellent Bavarian homemade pasta dish with an excellent variety of beer and wine. The hotel staff was friendly and even offer ski lift tickets so you can skip the line at the resort.
Stayed 2 nights in Dec 2019
Response from Andreas with team on 10 Dec 2019
Hey there, and thanks for the wonderful review :-) I will let my restaurant team also know you mentioned them favourably. Safe travels

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Our room was amazing, the hotel staff put us in a room with a walk out patio with a yard for our dogs. Price was great. We will be back.
Stayed 2 nights in Nov 2019
Response from Andreas with team on 8 Dec 2019
Dear Laverne, thanks for the wonderful review, it was our pleasure :-) Safe travels