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Reviews of Seven Roses Hotel

4 out of 5
Seven Roses Hotel
Saleh Al-Smadi Street, Amman

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 77 reviews" "
Rating 8 - Good. 27 out of 77 reviews" "
Rating 6 - Okay. 5 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Lama

Liked: Cleanliness, staff & service, amenities
The staff is very friendly and helpful. The location is close to restaurants.
Stayed 7 nights in Nov 2023

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Friendly
We received a very friendly and professional welcome at check-in. Comfortable, clean and spacious rooms. Good breakfast. Not too far a drive from the airport after a late night flight arrival. A few shops and restaurants in the area. A good stay overall.
Stayed 2 nights in Sep 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the area it’s convenient for me
Stayed 19 nights in Sep 2023

8/10 Good

Arthur

Stayed 2 nights in Aug 2023

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place EVER!
The Seven Roses Hotel is the best hotel ive ever staued at. The staff is absolutely amazing. Everyone is so helpful and accomodating. They do everything they can to make sure your stay is an enjoyable experience.
Stayed 7 nights in Jul 2023

10/10 Excellent

Taghreed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
كان نضيف كتير والمرحاض نضيف والي عالرسبشن انسان محترم كتير
Stayed 2 nights in May 2023

10/10 Excellent

Ahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staffs were amazing, nice and helpful, hotel and room was clean, breakfast was delicious. Only let down was they area the hotel is in is a bit expensive in food wise, however we got a very good deal in rates for currency exchange in the area. Overall will defiantly recommend the hotel itself.
Stayed 5 nights in Dec 2022

10/10 Excellent

HANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, the rooms and the toilet is very clean. The are is surrounded with everything you need. Great experience. Thank you
Stayed 1 night in Oct 2022

6/10 Okay

Peter, Long beach

Travelled with family
Location
Stayed 1 night in Sep 2022

6/10 Okay

Sam

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2022

10/10 Excellent

Hayatabuhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
make it your hotel every time you are in Amman.
to be honest, the seven roses hotel lived up my expectations, great location great customer service, loved it, for sure iwill stay there every time I go to to Amman.
Stayed 1 night in Sep 2022

8/10 Good

Hakeem

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean place with easy access to many restaurants and other.
Stayed 2 nights in Sep 2022

10/10 Excellent

ALAA, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean staff were friendly and helpful, I wish they can work on the entrance , and the parking problem , cars were blocking the front door.
Stayed 1 night in Aug 2022

10/10 Excellent

Guide Mtl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels you will stay in Jordan. The service is amazing, the staff is always smiling and helpful. The rooms are comfortable, clean and very modern. The location is great and within walking distance from many restaurants and malls. This should be a 5 stars hotel. Value for price is outstanding, book without hesitation.
Stayed 1 night in Aug 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2022

8/10 Good

moayad

Nice
Stayed 2 nights in Jul 2022

10/10 Excellent

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Lots of restaurants within walking distance. Staff was excellent and very helpful.
Stayed 3 nights in Apr 2022

6/10 Okay

Mahmoud

Stayed 5 nights in Mar 2022

10/10 Excellent

Mahmoud

Stayed 1 night in Mar 2022

6/10 Okay

Saed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location if looking to have easy access to taxi, shop and restaurants. Very clean and helpful staff !
Stayed 1 night in Jan 2020

8/10 Good

POC.Khalid, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is located at the busiest road in Amman, cars parked at the sidewalk ! The property is clean and well maintained, check in was smooth and fast, they provided me with a nice refreshing welcome drink, receptionist adele was excellent,professional, and helpful despite of non of the employees have a name tag which i found strange , i checked in to a connected room and the receptionist adele was nice enough to move me to another one in the next day , the room is a good square footage with a nice bathroom, good lighting fixture and it was quite, the housekeeping mohammad did an outstanding job cleaning my room every day i wish the management and the owner to consider a new uniforms for all of the staff at the hotel because it's heart breaking to see them in their torn ones, the internet connection was horrible at the room 302 , i had to go to ministry of foreign affairs to do my GOV Webinar , hotel needs to have a dedicated business center for the guests , the breakfast at the hotel is actually good and have alot of variety which i Like , the staff is nice at the restaurant , some of the breakfast items should be more fresh though, the security at this hotel is great! You feel safe knowing that they check everything and everyone before they enter the property. overall this hotel is nice and i will definitely come back and see how they improved.
Stayed 5 nights in Dec 2019

2/10 Terrible

Adam, NY

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Hotel will not allow guests in your room according to their Gender. Had to leave after staying for few hours. Highly not recommended, staff for the most part are poorly trained expect one guy! Will not refund your money if you have to leave early.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks . everything was great and helpful staff , clean place, clean rooms, great employess
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the cleaning for the bathroom it wasn't enough
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Service es very good. Room linen was in bad shape, the management said that the new one is delayed due to the situation in Lebanon where this is coming from.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. staff is nice and food is good a little pricey but worth it
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel for 1 or 2 nights while on business trip. Staff very friendly and helpful. A little gem with very convenient location. The restaurant is very nice...
Stayed 1 night in Jul 2019
Response from yassin smadi on 16 Jul 2019
Thank you very much for taking the time to share your experience with us. It's great to read that everything was amazing during your recent stay and we were able to exceed your expectations. Hope to welcome you back soon! All the best,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in it.Very nice Staff. Clean and neat. very good breakfast. excellent location. peace and quiet. close to everything you need. If i decide to visit Jordan in the future, Definitely it's going to be there.
Stayed 4 nights in Jun 2019
Response from yassin smadi on 3 Jul 2019
Thank you very much for taking the time to share your experience with us. It's great to read that everything was amazing during your recent stay and we were able to exceed your expectations. Hope to welcome you back soon! All the best,

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from yassin smadi on 29 May 2019
Thank you very much for taking the time to share your experience with us. It's great to read that everything was amazing during your recent stay and we were able to exceed your expectations. Hope to welcome you back soon! All the best,

10/10 Excellent

Nk

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Fantastic location. Good food Staff is friendly
Stayed 2 nights in May 2019
Response from yassin on 19 May 2019
Hello Nk What a fab review! We are super happy that you enjoyed your stay with us. We are thrilled to know that you find the hotel comfortable and that our talents made your stay unforgettable. I shared your praise to the team and they are more motivated than ever. All the best,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from yassin smadi on 28 Apr 2019
Hello William, Thank you very much for taking the time to share your experience with us. It's great to read that everything was good during your recent stay. Hope to welcome you back soon! All the best,

8/10 Good

Mahmoud, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location,easy to reach needed places.but some got noisy at night from some inconsiderate guests by talking loud in their rooms or slamming doors even after midnight.
Stayed 14 nights in Mar 2019
Response from yassin on 9 Apr 2019
Hello Mahmoud. Thank you very much for taking the time to share your experience with us and for bringing areas of improvement to our attention. Firstly we are extremely happy you liked the hotel and location. On the other side. Please accept my apologies regarding the noise. We take the feedback of our guests seriously and we value each point made to ensure that we maintain the level of extraordinary service that is expected from us. I have shared your comments with the relevant team who will be looking into where we can possibly improve upon the points you have made. We hope to see you back soon! All the best,

8/10 Good

Nk

Liked: Cleanliness
Disliked: Amenities
Location is perfect but the price is extremely high compared with the hotel quality. Breakfast is excellent,though.
Stayed 1 night in Mar 2019
Response from yassin smadi on 23 Mar 2019
Dear NK, Thank you very much for sharing. We are extremely glad you enjoyed your stay at Seven roses Hotel and you found the hotel in an excellent location and excellent Breakfast, kindly note that we offer a very competitive prices compare to other hotels in the same area. Hope to welcome you back soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very near our office (5 min by car). It's clean and friendly team there.
Stayed 1 night in Mar 2019
Response from yassin smadi on 23 Mar 2019
Dear Valued guest, Thank you very much for taking the time to share your experience with us. We are thrilled you enjoyed your stay with us, especially due to the location, cleanness and you found our staff truly helpful. I will definitely share your kind words with the team as a reminder of what they do best. Hope to welcome you back soon! All the best,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baian was very helpful. Also quick services ..place was clean and easy in and out
Stayed 1 night in Feb 2019
Response from yassin smadi on 16 Feb 2019
Hello What a fab review! We are super happy that you enjoyed your stay with us. We are thrilled to know that you find the hotel comfortable and that our talents made your stay unforgettable. I shared your praise to the team and they are more motivated than ever. All the best,

10/10 Excellent

PoohGoesPlaces, Avon, OHIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Staff were friendly. Breakfast was good. The manager Ahmad, ensured everyone gets their coffee, he went out of his way to make coffee and serve and ensured his staff served. I was out and about and did not spend too much time at the hotel - so this is just PERFECT
Stayed 5 nights in Jan 2019
Response from yassin smadi on 16 Feb 2019
Hello! Thank you so much for sharing your experience with us. We are glad you enjoyed your stay and Mr. Ahmad took great care of you. Will make sure to share your kind words directly with him. We hope to see you back soon!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in west Amman
Clean hotel, ample rooms, great toiletries and restaurants nearby were great and affordable
Stayed 3 nights in Feb 2019
Response from yassin smadi on 9 Feb 2019
Hello Fernando, Thank you very much for taking the time to share your experience with us. It's great to read that everything was amazing during your recent stay and we were able to exceed your expectations. Hope to welcome you back soon! All the best,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice little hotel, perfect location. Very nice breakfast. Parking is available as well! The only comment is the bathroom towels are very old and need to be replaced.
Stayed 10 nights in Jan 2019
Response from yassin smadi on 9 Feb 2019
Hello, Thank you very much for taking the time to share your experience with us. It's great to read that everything was amazing during your recent stay and we were able to exceed your expectations. Hope to welcome you back soon! All the best,

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from yassin smadi on 22 Oct 2018
Hello, Thank you very much for taking the time to share your experience with us. It's great to read that everything was amazing during your recent stay and we were able to exceed your expectations. Hope to welcome you back soon! All the best,

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, very good restaurants in the vicinity. Helpful staff.
Stayed 4 nights in Aug 2018
Response from yassin smadi on 16 Aug 2018
Hello Tarun, Wow, what an amazing review. Thank you very much for sharing! It is great to hear that you loved the hotel restaurants, the room provided met your expectations and you found our staff truly helpful. I will definitely share your kind words with the team as a reminder of what they do best. Hope to welcome you back soon! All the best,

8/10 Good

Yufeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Yassin smadi on 8 Aug 2018
Hello Yufeng! Thank you so much for sharing your experience with us. We are glad you enjoyed your stay. We hope to see you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 2 nights in Jun 2018
Response from Yassin smadi on 7 Jul 2018
Dear Valued guest, We are so happy that you have enjoyed your stay with us and it was such a pleasure to have you with us. We are looking forward to welcome you back and assist you with your next trip. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2018
Response from Yassin Smadi on 20 May 2018
Dear Valued guest We are so happy that you have enjoyed your stay with us and it was such a pleasure to have you with us. We are looking forward to welcome you back and assist you with your next trip.

6/10 Okay

n, riyadh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean hotel at good area( aldawar 7)
This is my second time staying in this hotel. Clean and accessible. Price is expensive and reception staff quality is 2 star.
Stayed 2 nights in Mar 2018

8/10 Good

Zameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is amazing very clean very comfortable breakfast is excellent only problem is it is far from city centre Not located in good position but nice area with t restaurants and takeaway is around the corner
Stayed 2 nights in Sep 2017