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Reviews of Hyatt Place Amsterdam Airport

4 out of 5
Hyatt Place Amsterdam Airport
Rijnlanderweg 800, Hoofddorp

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and complimentary shuttle service.
Stayed 1 night in Apr 2024

10/10 Excellent

ROWLAND, MIDDLETOWN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff. Excellent breakfast. Shuttle service great with funny Paul the driver.
Stayed 1 night in Apr 2024

10/10 Excellent

Astrid

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We did not like the instant coffee in the rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Amenities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Astrid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee maker just instant
Stayed 3 nights in Apr 2024

10/10 Excellent

Sardheeye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Lina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was perfect. I liked the most shuttle and good room
Stayed 1 night in Apr 2024

10/10 Excellent

sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Chitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean, quiet, beautifully maintained. Felt like an oasis, esp after some of the other hotels we stayed in. The property is not very convenient for public transport or walking but has half hourly shuttles to the Schipol airport ( free if you are a member).
Stayed 1 night in Apr 2024

8/10 Good

rinki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious which I loved . The shuttle to airpot AMS runs every half hour. It was very convenient. But any other public transport is not around the area and u have to take a sprinter to go to Centraal , so remember that. I was disappointed with the breakfast. For 17euro per person food was by far basic. The juice was squash actually. I felt ripped off. Staff is amazing though. Really helpful and always with smile
Stayed 3 nights in Mar 2024

8/10 Good

Amit

Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing within walking distance
Stayed 3 nights in Mar 2024
Response from Magdalena on 3 Apr 2024
Dear Terry,Thank you for taking the time to share your feedback with us. We appreciate your feedback regarding the location of the hotel.We understand the importance of convenient access to local attractions and services for our guests, and we apologize if our location did not meet your expectations in this regard. While our property may not be within walking distance of certain attractions, we strive to offer a comfortable and enjoyable stay with various amenities and facilities on-site.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a more satisfying stay in the future.

10/10 Excellent

Kim Cuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Wesley, SHERWOOD PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. Staff very friendly and helpful. The only issue would be location. Very little options for dining close by.
Stayed 8 nights in Mar 2024

10/10 Excellent

Kangxin

Stayed 1 night in Mar 2024

8/10 Good

Alvin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cleanliness was good. Room condition great. Staff professionalism very good. Front desk staff aren't very competent though - be sure to double check everything they do and read all details on any receipts they give you. I was charged twice for city tax and early checkin fee, but after a few emails I got a refund.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle service, clean, well-maintained, friendly front desk people, good breakfast. Wish the same free shuttle service back to airport is provided. No room bottled water.
Stayed 2 nights in Mar 2024

6/10 Okay

Kimberley

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not get the room I booked via Expedia. I got a twin room when I paid for a king bed room. There was no usb ports anywhere to charge my devices and I would have to purchase an adapter to be able to do so. Also I am both a UVC and Hyatt loyalty member and the only perks I got was a free shuttle ride to / from the airport and a drink vocher. But the hotel was clean although bare bones amenities and the staff was great and helpful when they could be.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim Cuong

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, lobby, and amenities. Clean and organized. Staff is very helpful and friendly. Hotel is very close to a train station, bus stops, so you can get around easily. Only concern is the construction around so it seems like it’s hard to walk from the hotel
Stayed 3 nights in Mar 2024

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Hyatt Place Amsterdam Airport for 2 nights. We arrived late and had not eaten dinner - although restaurant was closing for the day the staff prepared a light meal for us. Really appreciated their flexibility &!food was delicious. Breakfast was included with the stay, and it was excellent - with a large selection of choices to accommodate all dietary requirements. Negative - website indicates that there is free shuttle transportation available from airport. While this is the case for travel to the hotel, the website neglects to indicate that a return trip from hotel to airport is not free, but incurs a charge of 7.50 Euros per person, and the distance between the airport & hotel is too far to walk and public transportation is limited (and too far from the hotel). Website should be more transparent
Stayed 2 nights in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel at a very convenient location close to the airport. The beds and pillows are incredibly comfortable, the staff is very friendly and the parking is easy and convenient. All around a great stay if you need to stay close to the airport.

6/10 Okay

Elinel

Response from Magdalena/Front Office on 18 Mar 2024
Dear Elinel,Warm greetings from Hyatt Place Amsterdam Airport!Thank you for staying with us and filling out the post stay review.I notice that you might not have been fully satisfied with your stay, for which I apologize. Could I kindly ask you to elaborate on where your expectations have not been met so we could improve our service in the future? We really value your feedback as we use it to improve our services. We hope to welcome you back in the near future.Kind regards,

10/10 Excellent

LILLY

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't expect much from an airport hotel but Hyatt was great, friendly staff and good amenities. Very clean and spacious rooms
Stayed 1 night in Mar 2024

8/10 Good

Pauline

Stayed 1 night in Mar 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like the room and comfort. I didn’t like the water pressure, and the staff at the restaurant. They don’t approach the table to ask if you want something more to drink, they forgot one item we ordered and didn’t follow up. Lacking training if I may say. Other than that the hotel was comfortable for the 2 Nights I stayed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable hotel with modern facilities Very very good breakfast
Stayed 5 nights in Feb 2024

10/10 Excellent

Amjad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , good breakfast, clean hotel
Stayed 8 nights in Feb 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around, highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean.Excellent breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very friendly staff!
Stayed 1 night in Feb 2024

8/10 Good

Brady

Liked: Staff & service, property conditions & facilities
Room was very comfortable, but could have been a little cleaner
Stayed 1 night in Jan 2024

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Denis, Almaty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very clean. With large rooms which is strange for Amsterdam. Very pleasant stuff. Unfortunately, the receptionist forgot to add my number to the loyalty program.
Stayed 1 night in Jan 2024

10/10 Excellent

Ivan

Stayed 1 night in Jan 2024

10/10 Excellent

Aminata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Liisa

Stayed 2 nights in Jan 2024

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Aarav

Excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Amine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient!
Comfortable and clean accommodations! Free shuttle from airport and free breakfast were ideal!
Stayed 1 night in Jan 2024

10/10 Excellent

Tey

Stayed 1 night in Jan 2024

10/10 Excellent

Meta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
I always pick this hotel for my one night layovers because of the shuttle. It does take a long time for it to arrive to the airport. But it is very convenient for returning to the airport. All of the staff have be great and the rooms are very comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Love heated floor in the bathroom!!
Stayed 1 night in Dec 2023

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Keyhan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I stay at the Hyatt Place frequently. However, recent and newly hired receptions seem unfriendly and not appropriately trained. The previous ones were understanding and accommodating, but this is not the case anymore. This can be due to changing management or any other reasons that I am not aware of, but the place has changed drastically. I made a reservation for a one-night stay a long time ago but have decided not to stay in Hyatt Place anymore after this time. Wishing you well, K
Stayed 1 night in Dec 2023
Response from Timea on 9 Jan 2024
Dear Keyhan,Warm greetings from Hyatt Place Amsterdam Airport! Thank you for choosing our Place and for taking the time to fill in our guest experience survey!Kindly be informed that you can go anytime to our front desk for any issues or feedback, so we can do our best to solve the problem immediately. And please, accept my sincere apologies for the inconvenience you have experienced.I do hope that despite this inconvenience we will welcome you back at our Place. Please feel free to contact me before your next arrival, I will personally take care of your reservation.Warm regards,Timea B.Guest Relations

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023