View from room

Reviews of NH Collection Amsterdam Barbizon Palace

5 out of 5
NH Collection Amsterdam Barbizon Palace
Prins Hendrikkade 59-72, Amsterdam

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1002 reviews" "
Rating 8 - Good. 248 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shosh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 3 nights in Mar 2024
Response from Daria Hanas on 16 Mar 2024
Dear Shosh,Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace.We are very happy that you enjoyed the central location of NH Collection Barbizon Palace, we are very grateful for such positive feedback. We hope we may welcome you back in Amsterdam in the future.With kind regards, Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Feb 2024
Response from Daria Hanas on 16 Mar 2024
Dear Gareth, We appreciate you taking the time to provide us with such candid feedback of your stay while staying with us at NH Collection Barbizon PalaceWe are happy to read that we have been able to provide you with an extraordinary stay in Amsterdam.We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!We are all looking forward to welcome you again in our hotel.With kindest regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Rai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, could not fault it
Stayed 1 night in Feb 2024
Response from Daria Hanas on 8 Mar 2024
Dear Mr. Singh,Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon PalaceIt makes us very happy and proud to hear that you had a great stay and enjoyed your experience with us, we constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!It would be our pleasure to welcome you back again in NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Naseem, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daria Hanas on 8 Mar 2024
Dear Naseem Ullah,We would like to thank you very much for sharing your experience here on Expedia.com.Thank you very much for rating us a 5 out of 5, it is a great pleasure to read that you enjoyed your stay in NH Barbizon Palace. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, courteous staff, great location, would absolutely stay here again.
Stayed 4 nights in Feb 2024
Response from Daria Hanas on 27 Feb 2024
Dear Ms. Ayres, Thank you for your positive feedback!We are are truly grateful for your kind words about our excellent property, courteous staffs and great location. Your feed back is invaluable, and we will ensure it is shared with our team.It would be an honor to have you stay with us again, and we're looking forward to the opportunity to welcome you back in the future!Sincerely,Ludo de JongGeneral Manager NH Collection Barbizon Palace

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, walking distance to everything. Staff are polite and helpful, even providing an umbrella when it was raining. Breakfast was well worth it, with lots of choice and even a glass of prosecco if you fancied it.
Stayed 2 nights in Feb 2024
Response from Daria Hanas on 27 Feb 2024
Dear Ms. Churchman,What an honor to see such a positive review, thank you for your feedback!We are delighted to read that you enjoyed your stay with us, especially our hotel staff and breakfast. Please be ensured that your kind words will be shared with the whole team. We are looking forward to welcoming you back at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

6/10 Okay

Ed

Stayed 3 nights in Feb 2024

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Daria Hanas on 20 Feb 2024
Dear Wesley,We truly appreciate you taking your time to rate us here on Expedia.com. Looking at the rating, we are happy to see that you enjoyed your stay with us! Thank you for the feedback and if you ever plan to visit Amsterdam again, we would be delighted to welcome you back at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Noisy outside, because of number of pubs. Baby bed was something that we reminded a couple of times to be assembled.
Stayed 2 nights in Feb 2024
Response from Daria Hanas on 20 Feb 2024
Dear Alexander,Thank you for sharing your experience with us on here on Expedia.com.We are delighted to see that you gave us a maximum rating and that overall you enjoyed your stay with us! However, please accept our apologies that you experienced with the noise and problems with assembling the baby bed. We are truly grateful for your feedback and it has been already shared with the departments involved. We are looking forward to welcoming you back at NH Collection Barbizon Palace in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant for breakfast Nice meeting facilities
Stayed 3 nights in Feb 2024
Response from Daria Hanas on 13 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us. It is a great pleasure to see that you were satisfied with our breakfast and the hotel facilities. We always strive to deliver the best experience to our guests and we are glad to see that your stay at NH Collection Barbizon Palace was up to your expectations. We are looking forward to welcoming you back at NH Collection Barbizon Palace. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Perfect combination of location and attentive friendly staff. Special mention to Roxanna who makes each stay feel like a return to home.
Stayed 3 nights in Dec 2023
Response from Daria Hanas on 3 Feb 2024
Dear Guest,We truly appreciate you taking your time to share with us your feedback on Expedia.com. What an honor to see that you enjoy coming back to us! Our goal is to deliver extraordinary experiences to the guests and we are very happy to see that we have gained a loyal guest like you. Special thanks for mentioning our colleague Roxana, it makes us really proud to see that she makes you feel like a return to home, your kind words will be definitely shared with her.We are looking forward to welcoming you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Ellen

Stayed 3 nights in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Daria Hanas on 24 Jan 2024
Dear Guest,Thank you very much for taking the time to share with us your feedback. We are very happy to see that you gave us the maximum rating! We always strive to provide our guests with the best experience and we are always very happy to see when we succeed. We are looking forward to welcoming you back at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent concierge recommendations! Personal touch in the room with chocolates and note was a nice bonus! Room was beautiful and spacious!
Stayed 1 night in Jan 2024
Response from Daria Hanas on 8 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback with us about your stay at NH Collection Barbizon Palace.It is our great pleasure to see that you had a pleasant stay with us! We are very happy to see that as our suite booker you enjoyed the amenities and what is more, you found our staff very friendly. Your compliments will be shared with the whole team. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

2/10 Terrible

David, London

Stayed 11 nights in Dec 2023

2/10 Terrible

Shiang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daria Hanas on 1 Jan 2024
Dear Guest,Thank you for choosing NH Collection Barbizon Palace for your stay and for filling out the post-stay survey online. I am very sorry to see that you were disappointed with your stay. Could I ask you to elaborate on where your expectations weren't met so we can improve our service in the future? We have always aimed to provide the best customer service to our guests and every feedback is very valuable to us. I do hope to welcome you once again at NH Collection Barbizon Palace and I am looking forward to your response. Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Bed not the comfiest
Stayed 2 nights in Dec 2023
Response from Daria Hanas on 31 Dec 2023
Dear Guest,Thank you so much for sharing your feedback with us.We are very pleased to hear that you had a good experience with our central location, however we do regret that you were disappointed with the mattress, for which we are truly sorry. Your feedback has been already addressed to the departments involved.We truly hope to welcome you once again at NH Collection Barbizon Palace in the near future! Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel along with great welcoming staff
Stayed 3 nights in Dec 2023
Response from Daria Hanas on 19 Dec 2023
Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience with us, especially with regards to our hotel staff. Your kind words are much appreciated and will definitely be shared with our team.It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

YOGESH

Stayed 3 nights in Dec 2023
Response from Daria Hanas on 24 Jan 2024
Dear Guest,Thank you very much for taking the time to share with us your feedback. Looking at the rating, we are very happy to see that your stay was up to your expectations! Thank you for such a positive feedback.It would be a pleasure to welcome you back at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff very friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Daria Hanas on 19 Dec 2023
Dear Guest,We truly appreciate it for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace.It makes us very happy and proud to hear that you had a great stay and enjoyed our front desk staff, your kind words will be shared with the team. If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

6/10 Okay

Stewart

Stayed 4 nights in Dec 2023
Response from Daria Hanas on 14 Dec 2023
Dear Guest, First of all, we would like to thank you for taking the time to post your review.Your feedback is very important to us because we use this to continuously improve our services every day. However, we do regret that we have not met your expectations. We kindly ask you to contact us regarding your stay so we can discuss the situation with the relevant departments to prevent this from happening again.In case you have any questions please let us know. It will be our pleasure to welcome you again at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Hakki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked pretty much everything about nh barbizon. the location is great, close to almost everything - no need for public transport, all's within walking distance. the property is nice, clean and comfy rooms, and spacy. the staff are helpful and efficient. good performance : price ratio.
Stayed 2 nights in Dec 2023
Response from Daria Hanas on 11 Dec 2023
Dear Hakki,We would like to thank you for sharing your review. It is our passion to improve our service and facilities in the hotel whenever possible and we strive to make our guests feel at home, far away from home. We are truly happy to read that you enjoyed your stay here with us.Furthermore, we are proud to read that our hotel, services and team have exceeded your expectations.Your compliments will certainly be shared within the team.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace

2/10 Terrible

Jean Marc

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AMS after cancelled plane
It was a single room, Noise of the fridge, not possible to put heating (freezing outside), the size of the room didn't worth at all the Euros 275 paid. However, personal very kind and effective, and good selection of free candies.
Stayed 1 night in Dec 2023
Response from Daria Hanas on 8 Dec 2023
Dear Mr. Trinquier,Warm greetings from NH Collection Barbizon Palace! First of all, I would like to thank you for having stayed with us and I hope you had a relaxing journey back home. I am very sorry to see that you weren't satisfied with your stay, for which I truly apologize. I would like to let you know that this is absolutely not the level of service we aim to provide to any of our guests and please be informed that I have already contacted the maintenance department about the issue, actions will follow up. Wish you have any additional feedback or future preferences, please do not hesitate to contact me and I will be more than happy to assist you. I do hope to welcome you back at our hotel. If you decide to visit us again, please feel free to contact me directly and I will personally take care of your stay. Kind regards,Daria HanasGuest Relations Managerd.hanas@nh-hotels.com

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay was great good location nice room
Stayed 3 nights in Nov 2023
Response from Daria Hanas on 11 Dec 2023
Dear Michelle,Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to read that we were able to create an unforgettable experience during your stay with us.Furthermore, we are proud to read that our hotel, services and team have exceeded your expectations.Your compliments will certainly be shared within the team.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Daria HanasGuest Relations Manager

10/10 Excellent

Kyle

Travelled with group
Liked: Amenities
Great location, breakfast & staff.
Stayed 2 nights in Nov 2023
Response from Daria Hanas on 11 Dec 2023
Dear Kyle, Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to read that we were able to create an unforgettable experience during your stay with us.Furthermore, we are proud to read that our hotel, services and team have exceeded your expectations.Your compliments will certainly be shared within the team.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Daria Hanas,Guest Relations Manager

10/10 Excellent

Hamish

Stayed 3 nights in Nov 2023
Response from Daria Hanas on 11 Dec 2023
Dear Hamish,Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to see that we were able to create an unforgettable experience during your stay with us.We would be honored to welcome you back soon to NH Collection Barbizon Palace.Kind regards,Daria HanasGuest Relations Manager

10/10 Excellent

Aileen

Stayed 1 night in Nov 2023
Response from Daria Hanas on 11 Dec 2023
Dear Aileen,Warm greetings from NH Collection Barbizon Palace!We are thrilled to see that you have enjoyed your stay with us, very grateful for the positive feedback! Wish you have any additional feedback or future requests, please do not hesitate to contact us and we will be more than happy to assist you. Looking forward to welcoming you back in the near future!Kind regards,Daria HanasGuest Relations Manager

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Staff & service
I asked prior to my stay if we could have a balcony as it was for a birthday celebration. I was told I would get one. When I arrived the staff then told me there was no balcony’s in the rooms and if I did want one I would have to upgrade which there all sold out.
Stayed 1 night in Nov 2023
Response from L. de Jong on 22 Nov 2023
Dear Cameron, First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. Our sincerest apologies about the experience you have had in our hotel regarding the balcony. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve enjoyed staying at NH properties, including NH City Center. The staff is always very helpful and friendly. This stay was no different. However, I would not call this a 5 Star Hotel… definitly 4 or 4.5 star. There were just some things off… The hallways were very dark, it was weird. A little more noise coming through the large single pane windows that I cared for. There is a good restaurant/bar on site, and nice touches like complimentary haribo in jars in the lobby. Overall it was a great stay in a great location.
Stayed 2 nights in Nov 2023
Response from L. de Jong on 21 Nov 2023
Dear William,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location and bar of our hotel and the comfort during your stay. Our sincerest apologies regarding the darkness and noise in the hotel. We regret that we have not met your expectations.We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We liked how close everything was and the outstanding service in the “bottles and jars” restaurant. Very comfortable beds, spacious rooms, luxurious bathrooms with nice amenities, plenty of cupboards and storage spaces. Very convenient because it is close to the train station centraal. Negatives were a very weak wifi network even on low floors. I understand that it will be louder on weekends in the city centre, but it was very loud on the first level still at 2am Saturday morning. The wooden sauna was great but the Turkish steam sauna was extremely dirty and discolored. The door was hitting the ceiling and showed already a lot of damage.
Stayed 2 nights in Nov 2023
Response from L. de Jong on 21 Nov 2023
Dear Daniel, First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. We are truly happy to read that you enjoyed the location of our hotel, service and room.Our sincerest apologies about the experience you have had in our hotel regarding the WIFI, noise and steamroom. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace

10/10 Excellent

Brady

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2023
Response from L. De Jong on 20 Nov 2023
Dear Brady,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the comfort during your stay. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff was attentive and accommodating. Would definitely stay again in the future.
Stayed 1 night in Nov 2023
Response from L. De Jong on 20 Nov 2023
Dear Jay,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location and staff of our hotel and the comfort during your stay. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the Heart of everything. Not as noisy as expectations
Stayed 1 night in Nov 2023
Response from L. De Jong on 20 Nov 2023
Dear Jose,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel and the comfort during your stay. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Brian D.

Stayed 1 night in Nov 2023
Response from L. de Jong on 21 Nov 2023
Dear Brian,Thank you very much for this review. We are truly happy to see that you have enjoyed your stay with us.We as a team always strive to giving the best service possible.We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace.Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!! Love it here!
I loved this hotel, staff are super friendly and helpful with anything you need. Rooms are clean and luxurious. Spa is blissful and super relaxing. This hotel is great if you want a nice quiet and relaxing stay, not overcrowded at all, not loud at all. Just perfect. Location is perfect, central and close to everything. Breakfast is amazing and we are always offered smoothies, mimosas and tea. There is candies left for you to take, and fresh cucumber and lemon water everywhere. A nice gym, free water bottles. Just wow. I went to 5 other hotels in amsterdam and none came close to this experience. And i am very picky with my hotels. I highly recommend Nh collections hotel. Dont be fooled by the "4 star" its really a 5 star trust me! We will be returning here on our next trip to amsterdam.
Stayed 4 nights in Oct 2023
Response from L. de Jong on 11 Nov 2023
Dear Jonathan,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the staff, spa, location and breakfast of our hotel and the comfort during your stay. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and comfortable
Stayed 3 nights in Nov 2023
Response from Ludo de Jong on 8 Nov 2023
Dear Dominic,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

8/10 Good

patricia

Stayed 2 nights in Oct 2023
Response from L. de Jong on 22 Nov 2023
Dear Patricia,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the comfort during your stay. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the train station and trams. We can enjoy the restaurants and night life of the area. The room is quiet and the staff are excellent in providing services.
Stayed 5 nights in Oct 2023
Response from Ludo de Jong on 2 Nov 2023
Dear Monica, Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel and the staff. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice Hotel and Great location. We booked a superior room which we didn’t receive, the room was tiny and quite dark. Coffee machine didn’t work and room was quite warm even though it was only 10 degrees outside.
Stayed 3 nights in Oct 2023
Response from Ludo de Jong on 2 Nov 2023
Dear Michael,First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. Our sincerest apologies about the experience you have had in our hotel regarding the room and the coffee machine. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2023
Response from Ludo de Jong on 2 Nov 2023
Dear Amit, Thank you very much for taking the time to write this review. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Ludo de Jong on 2 Nov 2023
Dear Kyle,Thank you very much for taking the time to write this review. We are truly happy to read that your stay was great. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

2/10 Terrible

tharun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2023
Response from Ludo de Jong on 2 Nov 2023
Dear Tharun,First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow amazing!!
Treated like gods this hotel is amazing ill be coming back soon. My only complaint is the tv hdmi channel didnt work, but apart from that it was flawless.
Stayed 1 night in Oct 2023
Response from Ludo de Jong on 26 Oct 2023
Dear JonathanThank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Press, arlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was at a lower tier hotel and booked NH Collection. The staff was OUTSTANDING. I was on a long trip and had stayed in Paris, Brussels, and Amsterdam and the room and amenities was the best. You ask why, they had small wash cloths! I wouldn’t hesitate to stay there again!!!
Stayed 1 night in Oct 2023
Response from Ludo de Jong on 22 Oct 2023
Dear Angela,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed our staff. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

8/10 Good

Angela, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from the central station with nice staffs. Lots of restaurants nearby, as well as easy public transportation to different areas of the city. The room is a good size given its in Europe. Pretty new inside the room with lots of closet space. Like the bathroom as well and even has a tub! The only minor downside is the water was easy to spilled out when using the shower
Stayed 4 nights in Oct 2023
Response from Ludo de Jong on 21 Oct 2023
Dear Angela,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel, the staff and the room. We as a team always strive to giving the best service possible.We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon PalaceKind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Alexis

Room was ready to go early
Stayed 4 nights in Oct 2023
Response from Ludo de Jong on 21 Oct 2023
Dear Alexis,Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed your stay and that you were able to check in early. We as a team always strive to giving the best service possible.We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon PalaceKind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very convenient location, can highly recommend!
Stayed 3 nights in Oct 2023
Response from Ludo De jong on 16 Oct 2023
Dear Ms Daisy, Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Albert

Stayed 2 nights in Oct 2023
Response from Ludo de Jong on 2 Nov 2023
Dear Albert, Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed your stay. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

lolita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome.
Stayed 4 nights in Oct 2023
Response from Ludo de Jong on 16 Oct 2023
Dear Lolita, Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel and our team members. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 Excellent

Lorraine, Center Moriches

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were extremely helpful, and the property is very well situated for walking to the Square and shopping around and out side dinning.
Stayed 1 night in Sep 2023
Response from Ludo de Jong on 16 Oct 2023
Dear Lorraine, Thank you very much for taking the time to write this review. We are truly happy to read that you enjoyed the location of our hotel and our staff. We as a team always strive to giving the best service possible. We are looking forward to your next visit in Amsterdam and it would be a pleasure to welcome you again at NH Collection Barbizon Palace Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace