Reception

Reviews of Boutique Hotel Oosteinde

3 out of 5
Boutique Hotel Oosteinde
Oosteinde 15-17, Amsterdam

Reviews

8.0

Very good

Rating 10 - Excellent. 165 out of 458 reviews" "
Rating 8 - Good. 180 out of 458 reviews" "
Rating 6 - Okay. 73 out of 458 reviews" "
Rating 4 - Poor. 26 out of 458 reviews" "
Rating 2 - Terrible. 14 out of 458 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mazhar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very pleasant experience. Nice rooms and location. Recommended.
Stayed 2 nights in Feb 2024

8/10 Good

Anne-Marieke

Stayed 1 night in Jan 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the metro/tram, friendly staff, room was extremely spacious and serviced each day. Couldn’t fault anything!
Stayed 3 nights in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kidist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. I stayed in the double air con room. Room was very spacious and clean which is important to me. Aesthetically pleasing. Comfortable beds. Quiet neighbourhood. It was conveniently located to grocery stores (Lidl and Albert Heijn), public transit and very walkable to city centre about 15-20 minutes. Only thing to keep in mind there is No fridge in rooms or elevator (in area that I stayed) but that didn’t bother me. Felt very safe as a solo female traveler. Highly recommend.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam - feels like future
We had a great time in Amsterdam and this hotel met our expectations! The location is close enough to the city center, either by foot or using the tram public transportation. Staff was helpful, room was clean and cleaned well daily. We slept great!
Stayed 4 nights in Sep 2023

10/10 Excellent

Sadhbh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
overpriced and mediocre
This hotel was relatively comfortable. Pros: relatively quiet, not too from from the center city, decent beds. Cons: poor lighting in the rooms, hairdryer didn't work, poorly draining shower, vaguely surly front desk staff. No soundproofing between the toilet room and the rest of the room; zero privacy for 2 guests sharing. The bathroom essentially opens into the room. Also vastly overpriced for the quality. I am paying less to spend an entire week in Oslo.
Stayed 3 nights in Aug 2023

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great wee place. Funky room’s design sets it out from most. Great location for us and easy to walk most places. Only thing was Walls were quite thin so depending on the other guests in the building you may get a wake up call haha.
Stayed 2 nights in Jun 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got lucky and was the only guest on the top floor. its was extremely quiet and serene. The only drawback was there is no elevator. So, if you have a lot of luggage and/or mobility issues, you may want to reconsider this property. The location is nice. A few blocks away from a street market, a few streets away from an Aldi market, a few blocks away from The Heineken Museum. Very walkable from most attractions...

4/10 Poor

Matthew

Liked: Staff & service
Shower was Luke warm, door opens into the beds. Light switches are behind the head of the beds. Nice place, but seems like it’s not finished or some parts of the room need to be thought out more. Disappointing for the price I paid.
Stayed 1 night in Oct 2022

8/10 Good

Jason

Stayed 4 nights in Oct 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was very clean and presented in a pleasing manner. Having no air conditioning meant that we slept with the window open which allowed a couple of mosquitoes into the room. The hotel is hardly placed with a good selection of bars and restaurants within easy walking distance. The manageress was very helpful as we found out about a train strike the day before our leaving. She booked a couple of bus tickets for us.
Stayed 4 nights in Sep 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hidden little hotel
Very simple no fuss hotel, fairly close to everything. Only problem is its tricky to get food and drink (there is a vending machine but its very high priced and only takes cash) Room is super self contained. Air con was great, very stylish and fantastic views.
Stayed 2 nights in Jul 2022

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2 am and had checked out by 4 am. The room was not air conditioned, it was tiny, there was stagnant water in the shower, the drain did not work, and there was a bad smell. We were creeped out. The hotel refused to refund any of the 4 days we had booked. We were very disappointed we it’s their response.
Stayed 4 nights in Jul 2022

4/10 Poor

Rosie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very modern hotel which captured my attention straight away however very disappointing that we were put into the ground floor room right next to the door. Extremely loud and noisy which woke us up every night at 5:30am with people leaving the building and building world going on over the road. Room was not as described as it was a lot smaller than the pictures shows including a very loud and unstable toilet door that makes a sound that the glass door will smash every time you touch it. If that wasn’t enough the shower was a disgrace, you have to find the right ‘sweet spot’ on the dial to stop it dripping constantly. Every day we was trying to stop the drips for an hour!!! Overall nice small hotel with facilities and noise issues. I wouldn’t stay again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is everything
Great location. Friendly staff. Be prepared to hear everything when your roommate uses the toilet!
Stayed 3 nights in May 2022

10/10 Excellent

Alex

Stayed 2 nights in May 2022

10/10 Excellent

jelizaveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious room but strange bathroom
Great large room, very spacious, loved high ceiling. strange design decision to put shower behind a wall with no doors and toilet behind a glass door, bet Everything was usable. If it’s a couple stay then it’s fine, if it would be not a couple staying in the room then it would be awkward as when you come out of the shower there is no privacy or space at all to sort yourself out.
Stayed 3 nights in Mar 2022

6/10 Okay

sara

Travelled with family
Disliked: Property conditions & facilities, room comfort
Good location but doesn't deserve 3stars!
Good location, really easy to get to the centre either walking or taking the tram /metro. The windows are single glazed so if you're a light sleeper I wouldn't book this place as you would hear people talking in the streets, cars passing by etc. There's also there's huge building site opposite which start working 7am. There was cobwebs in the bathroom and the curtains were falling down..
Stayed 2 nights in Mar 2022

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Andrew, Southend on Sea

Business traveller
Liked: Cleanliness, staff & service
A little further from the centre than I first thought but walkable in 25 minutes. Older but well maintained sizeable room with usual amenities. Building site opposite at this time.
Stayed 1 night in Oct 2021

6/10 Okay

Robert

Liked: Cleanliness
Steep stairs to room. I asked for change but not given a change of room Noisy as floor above - their kitchen area. Loud footsteps at 5:00 am each day Very dark gloomy decor. I do not like black painted walls Complimentary tea/ coffee service and nice seating area for a small hotel
Stayed 3 nights in Sep 2021

4/10 Poor

Rutger

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Matt, Stafford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and quiet. Great location. Comfy beds
Stayed 4 nights in Aug 2020

6/10 Okay

Mitch, Cardiff

Travelled with group
Disliked: Amenities
Great location, shower had no door or curtain so was abit weird, some rude staff
Stayed 3 nights in Aug 2020

8/10 Good

Phil, Dungannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location away from major night life but easy distance to get to main attractions. Good bike racks outside too. We had a good experience and would stay again.
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Hotel double charged me , and then tried to deny it till I showed it on my phone , also the hotel's website is so outdated with information, that you really need to know before you stay here like the 150 euros deposit and then taxes , rude female receptionist , rooms were no issueb, cleaned first night then neglected rest of stay , bed clothes not changed at all , just this is a very badly owned hotel chain with no help or customer care , still trying to get back my deposit , oh and also they will try and steal money off you by using the exchange rate to there advantage
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Hotel and room was amazing, would definitely recommend and like to stay again
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Shan, United Kingdom

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and friendly staff, rooms were decent size and comfortable , stairs were a pain and was dark but overall happy
Stayed 3 nights in Feb 2020

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, 20 minutes from everything you needed (museumplein or central Amsterdam)
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, room a good size and also in a great location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
On the plus side : The location is really excellent ! You are really close to the tram and metro lines and within walking distance From the centre and the museum quarter. On the minus side : the bed was really terrible ! We were offered what was initially supposed to be a double bed but ended up actually being two singles badly pushed together with a very thin mattress topper. We ended up sinking in the middle and the sheets coming constantly apart. On another hand please note that the bathroom is directly in the bedroom.. which isn’t always to everyone’s liking. If you’re hitting the town and looking for somewhere to crash late at night this is for you.. if you are looking for comfort and refinement look somewhere else.
Stayed 2 nights in Dec 2019

4/10 Poor

Debora

Disliked: Room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick trip to Amsterdam at PH Hotel.
We enjoyed our stay but didn't like the fact that the bathroom was in the bedroom. Made things a little awkward for my daughter. Also, the beds are way too soft and pillows were too big for us. Maybe slightly picky but this is my opinion. Having said all that, we did enjoy our stay in Amsterdam but would probably pick a hotel slightly closer to the centre next time just for convenience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great location, tram stop into centre right outside, beautifully decorated, really accommodating staff, nothing to fault!
Stayed 2 nights in Dec 2019
Response from Houman on 25 Dec 2019
Dear Amelia, Thank you for taking the time to leave us such a beautiful review. While Expedia places stars next to our business, you Amelia are our real star. Most people don't bother to leave reviews about positive experiences unincentivezed, and that's what makes you the star. It's only when we recieve such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The room has character but it does get noisy, we were on the third floor and we could constantly hear banging and the old lift (lift gives character but is very old and noisy). On the first night, we had called downstairs to reception to ask if someone could look at our tv which appeared to be broken. We were told someone would come to look at it however, an hour went by and nobody came upstairs so we called again, to be told no one will be coming until tomorrow. We had left the room in the morning to go to get some food, we came back in the afternoon to find the TV still wasn’t working, we had left the remote under a pair of jeans and it was still there, so nobody came to look. When we checked out we raised this concern and the lady on reception said someone is here to look at it now, although it was quite obviously too late. Location is fantastic, only a couple of minutes to Rembrandt square and overall cleanliness was ok but a lot of dust & water left in the kettle from previous guest, so we washed it out just to make sure. We wouldn’t stay here again.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and stay was great, room was clean, bed was comfy. Although I requested to be put on a floor above ground level 2 weeks before my check in date, the hotel didn’t meet this request and was rather rude when I made a complaint. The reason for moving was I had read reviews saying it was quite noisy on the ground floor as your street level or in my case next to a car park. However the noise wasn’t the issue it was early hours in the morning when people from other houses would walk into the car park to smoke and the smell of cigarettes kept making its was into our room even with the windows shut. The was quite unpleasant and quite frequent. When contacting hotels.com regarding my request of a room on the higher floor not being met, the hotel reception desk emailed me a very cheeky, in my opinion, email to which I interpreted it as they were calling me a liar. All things considered, the stay was quite.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel lovely staff, only advice is to warn visitors about the emergency practice on the first Monday on the month we had abit of a scare haha
Stayed 3 nights in Nov 2019