Lobby sitting area

Reviews of ibis Styles Amsterdam Airport

3 out of 5
ibis Styles Amsterdam Airport
Piet Guilonardweg 3, Schiphol, NL

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1002 reviews" "
Rating 8 - Good. 325 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are quite helpful in orienting you to the locale.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice airport hotel
Stayed 1 night in Apr 2024

8/10 Good

Michael, Port Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient to airport, really nice and quiet room with excellent bed.
Stayed 1 night in Apr 2024
Response from Belinda Zormelo on 5 Apr 2024
Dear David,We very much appreciate your comments regarding your stay at the ibis Styles Amsterdam Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,Team Ibis Styles.

10/10 Excellent

Hélène

Stayed 1 night in Mar 2024
Response from Team Ibis Styles on 4 Apr 2024
Dear Hélène, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Anna

Stayed 2 nights in Mar 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Ibis Styles on 21 Mar 2024
Dear Sally, Thank you for leaving us your wonderful review. We are happy to hear you have enjoyed your stay. We hope to see you again in the future.Warm regards,Team ibis styles

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team Ibis Styles on 11 Mar 2024
Dear GARY, Thank you for taking the time to write your wonderful 5 star review.We very much appreciate your comments regarding your stay at the ibis Styles Amsterdam Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Team Ibis Styles.

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and CSR was amazing and accommodated me when my flight arrived hours earlier than check-in
Stayed 1 night in Feb 2024
Response from Team Ibis Styles on 4 Mar 2024
Dear kristin, Thank you for the wonderful review. It is always nice to receive positive feedback. we are happy to hear that we were able to live up to your wishes and expectations. Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the last.Kind regards, Team Ibis Styles Amsterdam Airport

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant area was very friendly The cleaning staff was very friendly as well. Comfortable beds and great big shower
Stayed 1 night in Feb 2024
Response from Ibis Styles on 20 Feb 2024
Dear Russ,Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities.Thank you for taking the time writing a review. What a compliment you were over the moon with our hotel. We are always happy to help you with all your questions and requests during your stay.We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.We hope we shall have the pleasure of welcoming you again.Kind RegardsTeam Ibis Styles

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, property conditions & facilities
My flight came in 4 hours earlier than expected. I travelled for 9 hrs and had a connecting flight that same night - the staff was amazing in accommodating me and make sure I made it in time for my next flight! I will be using this hotel on my last leg back home!
Stayed 1 night in Feb 2024
Response from Ibis Styles on 17 Feb 2024
Dear Kristin,Thank you for taking the time writing a review. What a compliment you were over the moon with our hotel. We are always happy to help you with all your questions and requests during your stay.I really enjoyed reading your feedback about your stay. Thank you for all your kind words and positive feedback. I will make sure that the entire team will be informed about this.We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.We hope we shall have the pleasure of welcoming you again.Kind RegardsTeam Ibis Styles

6/10 Okay

jenna

Liked: Cleanliness
For the least budget option of the ibis hotels it definitely felt budget. The restaurant said it was open until 10 but actually stops serving food at 9:30. The shuttle took 40 minutes from the airport as it goes to the other hotels first, so I missed food and I was starving! The shuttle driver was also rude.
Stayed 1 night in Feb 2024
Response from Ibis Styles on 17 Feb 2024
Dear Jenna,Thank you so much for your constructive feedback following your stay with us at the Ibis Styles airport Hotel.Your comments are of great importance and will help us in our efforts to continuously improve the standards you may expect.In case you have any questions or remarks, please do feel free to contact me directly. I truly hope that we will be able to provide our product and service again to you in the near future. Your loyalty and satisfaction are our main priority.Hopefully we can welcome you again in the future to our hotel.Kind RegardsTeam Ibis Styles

10/10 Excellent

Malea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was perfect - 2 adults and 2 teens
Stayed 2 nights in Feb 2024
Response from Team Ibis Styles on 7 Feb 2024
Dear Malea,Thank you for taking the time writing a review. What a compliment you were over the moon with our hotel. We are always happy to help you with all your questions and requests during your stay.We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.It has been a pleasure to welcome you to Ibis Styles airport Hotel. I do hope to get the chance to welcome you again as our guest in the future!Kind RegardsTeam Ibis Styles

8/10 Good

marjanne, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 7 Feb 2024
Dear Marjanne,Thank you very much for taking the time to give us feedback regarding your recent stay at the Ibis Styles airport Hotel.It was a pleasure having you as our guest, and we look forward to welcome you again in the near future!Kind Regards Team Ibis Styles

10/10 Excellent

Mojtaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Liked the hotel and staff. Convenient stay
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 9 Feb 2024
Dear, Many thanks for taking the time to write your review. I am really happy to read that you enjoyed your stay in our hotel and that we fulfilled all your expectations and wishes before arrival. We do hope to get the chance to welcome you back as our guest in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great dinner and breakfast. It was a little noisy but I still liked it
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 28 Jan 2024
Dear, Many thanks for taking the time to write your review. We will share your lovely comments about the staff with them. We are really happy to read that you enjoyed your stay in our hotel. Thank you for choosing our hotel and I hope we can welcome you again to the Ibis Styles airport Hotel.Kind regards, Team Ibis Styles.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 28 Jan 2024
Dear, Thank you for granting us the maximum score. We do hope to have the pleasure to welcome you back to the Ibis Styles airport Hotel upon a future visit to Amsterdam.Kind regards, Team Ibis Styles.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 28 Jan 2024
Dear, Thank you for granting us the maximum score. Hopefully we can welcome you again in the future to our hotel. Kind regards, Team Ibis Styles.

10/10 Excellent

Barry, Billericay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team Ibis Styles. on 28 Jan 2024
Dear, Thank you for granting us the maximum score. Please do come and visit us again in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 17 Jan 2024
Dear Daina, Thank you for granting us the maximum score. We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

8/10 Good

Gabrielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and staff were very friendly. There is a shuttle available to take you to and from the Schipol airport every 40 minutes. There aren't too many places to eat that are walking distance, but there is a restaurant downstairs. For the price and the experience, I would stay here again.
Response from Team Ibis Styles on 17 Jan 2024
Dear Gabrielle, Thank you so much for this wonderful review. I am very happy to read you enjoyed your stay in our hotel and had a good time in the city of Amsterdam. We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

8/10 Good

Kenneth, Woolwich

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 17 Jan 2024
Dear Kenneth, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

6/10 Okay

Oksana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and updated. Room is clean and nice. The room was freezing tho. Another thing is the restaurant hours. We wanted to eat right after we got there at 4 pm but the restaurant was opening at 6. Had to take an Uber to the city. Airport shuttle is very helpful. Consider your time since it makes multiple stops in a way to the airport
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 11 Feb 2024
Dear, Thank you for taking the time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service. Our restaurant opens at 18:00 for dinner, but before 18:00 you can have pizza or some mini snacks. We do hope to get the chance to welcome you back as our guest in the near future.Kind regards, Team Ibis Styles.

6/10 Okay

Kiran

Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 9 Feb 2024
Dear, Thank you for taking the time writing a review. Hopefully we can welcome you again in the future to our hotel. Kind regards, Team Ibis Styles.

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness, room comfort
I expected too much
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 11 Jan 2024
Dear, Thank you for taking the time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service. Please let u know what you expected. Kind regards, Team Ibis Styles.

6/10 Okay

Neil

Travelled with family
Basic but decent option. Liked bar open late, but too quiet and distant from main city with shuttle only to airport every 40 mins so not too convenient either for airport or city. Wished we’d booked closer to either than neither Rooms fine, but both our rooms had more like stowaway double beds that looked temporary with single bottom sheet that didn’t fit and no top sheet. Not too comfortable. Other 2 single beds in room were comfy. ZERO USB’s was terrible for modern hotel.
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 17 Jan 2024
Dear Niel, Thank you for taking time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service and product.

8/10 Good

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
А very good place to spend a night by the airport. Don't expect too much... But you will get a clean room with a clean bathroom. Worth the money you pay. Shuttle is a great addition plus it leaves and arrives on time.
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 11 Jan 2024
Dear, Thank you for taking time to share your comments with us. We are glad that you enjoyed your stay at our hotel and that you were happy with the shuttle service. Please do come and visit us again in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

Ramana Gopal

Stayed 4 nights in Dec 2023
Response from Team Ibis Styles on 11 Jan 2024
Dear, Thank you for granting us the maximum score. We do hope to get the chance to welcome you back as our guest in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

ilmar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 11 Jan 2024
Dear, Thank you for granting us the maximum score. It's always nice to read that you enjoyed your stay. Hopefully we can welcome you again in the future to our hotel. Kind regards, Team Ibis Styles.

10/10 Excellent

Laurie

Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 29 Dec 2023
Dear Laurie, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Nils

Response from Team Ibis Styles on 7 Feb 2024
Dear Nils,Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities.It was a pleasure having you as our guest, and we look forward to welcome you again in the near future!Kind RegardsTeam Ibis Styles

10/10 Excellent

HAOJIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear HAOJIE,Thank you for staying at the Ibis Styles Airport Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam.

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear Sabine, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

6/10 Okay

Cenona

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The television isn’t working. The comforter has a stain and
Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear Cenona, Thank you for drawing your concerns to our attention as such feedback enables us to improve the quality of our facilities, as well as the service we provide.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the bus and then you have access to anywhere you want to go. Nice property with a roomy room.
Stayed 2 nights in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear Christopher, Thank you for your detailed review about your stay in Amsterdam and our hotel. We are glad you have enjoyed your stay and our location between the hotel and the airport.

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 15 Dec 2023
Dear Gary, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Michele and Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and quiet! Great security features in place and the staff were fantastic!!
Stayed 4 nights in Oct 2023
Response from Team Ibis Styles. on 10 Dec 2023
Dear, Many thanks for taking the time to write your review. We will share your lovely comments about the staff with them. I am very happy to read you enjoyed your stay this much. It was a pleasure having you as our guest, and we look forward to welcome you again in the near future. Kind regards, Team Ibis Styles.

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice property, close to the airport. Shuttle bus was convenient. Budget friendly, would probably stay again.
Stayed 1 night in Dec 2023
Response from Team Ibis Styles. on 10 Dec 2023
Dear, Thank you for your detailed review about your stay in our hotel. We are glad you have enjoyed your stay and our location between the hotel and the airport. We sincerely hope to welcome you back soon.Kind regards, Team Ibis Styles.

10/10 Excellent

cheryl, howell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Sep 2023
Response from Team Ibis Styles. on 10 Dec 2023
Dear, Thank you for taking the time to write a review of your stay with us. I will accept your compliments on behalf of my team members, who I know to be constantly seeking to make every guest feel at home.Kind regards, Team Ibis Styles.

2/10 Terrible

Tamara

Disliked: Staff & service, amenities
After flying ALL DAY, wasn't aware of "free shuttle" includes drop off at 2 other ibis locations and ALREADY paid from MONTHS ago, clerk still insists i didn't pay & completely unwilling to check me in unless I paid again which upset me beyond belief and trust me i made it perfectly clear! But STILL wanted their additional fee after their accusations could have waived the fee at least, one staff called the hotel manager but spoke in her foreign language even asking her to speak English
Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 15 Dec 2023
Dear Tamara, It is only with the help of our guests that we can maintain or even improve our high level of service. I take your comments as a challenge to keep striving for excellence. Have a great day!

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and comfortable rooms.
Lovely staff very helpful when we arrived and a comfortable hotel. Some areas in the lobby could have done with a bit of a clean a bit dusty but nothing so bad that I wouldn’t consider booking again but could do with a bit of attention.
Stayed 1 night in Dec 2023
Response from Team Ibis Styles. on 10 Dec 2023
Dear, Many thanks for taking the time to write your review. We will share your lovely comments about the staff with them.Kind regards, Team Ibis Styles.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff and great location.
Last minute booking after a nightmare at Amsterdam airport and this place was perfect. Super friendly helpful and friendly staff. Very clean, cheap and everything you’d need. I’ll use this place again.
Stayed 1 night in Nov 2023
Response from Team Ibis Styles. on 10 Dec 2023
Dear, Thank you for granting us the maximum score. We will share your lovely comments about the staff with them. Kind regards, Team Ibis Styles.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Nice hotel
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 24 Nov 2023
Dear, Thank you very much for taking the time to give us feedback regarding your recent stay at the Ibis Styles airport Hotel.Kind regards, Team Ibis Styles.

10/10 Excellent

RAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and free shuttle!
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 21 Nov 2023
Dear Raul, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

6/10 Okay

Raymond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel has no real restaurant. Coffee from automatic machine in paper cup at breakfast. No noise from airport.
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 21 Nov 2023
Dear Raymond, It has come to my attention that the service you received during your recent stay did not meet your expectations. We are a Eco-Friendly hotel, for this the paper cups are available for use with the coffee machine 24/7, but during breakfast time we also provide glass cups for the guests. The restaurant open for dinner from 6 pm until 10 pm, unfortunately we don't serve lunch. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Amsterdam.

2/10 Terrible

Utpal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor quality staff and poor maintenance. The toilet flush didn’t work. There was no assistance to take luggage to room or bring luggage from room and load taxi. Do not recommend this place to anybody.
Stayed 1 night in Nov 2023
Response from Joy - Rooms Division Manager on 21 Nov 2023
Dear Mr. Utpal,Thank you for taking the time to write your feedback and we are very sorry to hear you did not have a positive experience with us. If you mentioned at our front desk regarding the issue, we would have fixed this immediately. Besides that, we have luggage trolleys who are 24/7 available for you to use. We hope you did have a good night rest with us.

10/10 Excellent

ANGELA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable and nice room. Very close to the airport.
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 21 Nov 2023
Dear Angela, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

6/10 Okay

gordon

Business traveller
Disliked: Room comfort
Very basic
Very Basic. Best thing was the bus service to and from the airport.
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 21 Nov 2023
Dear Gordon, It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. In case you have any questions or remarks, please do feel free to contact me directly. I truly hope that we will be able to provide our product and service again to you in the near future. Your loyalty and satisfaction are our main priority.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The buffet for breakfast was overpriced and not very good.
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 21 Nov 2023
Dear Paul, We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.

8/10 Good

THEODOOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service to and from the airport worked well. The cost of food at the hotel seems on the high side.
Stayed 1 night in Nov 2023
Response from Team Ibis Styles on 21 Nov 2023
Dear Theodoor, Thank you for staying at the Ibis Styles Airport Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam