Outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers

Reviews of Grand Okan Hotel

4 out of 5
Grand Okan Hotel
Ataturk Bulvari, Alanya, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 107 reviews" "
Rating 8 - Good. 39 out of 107 reviews" "
Rating 6 - Okay. 12 out of 107 reviews" "
Rating 4 - Poor. 4 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

olga

Travelled with family
Very close access to the beach, but at 19:00 gate was closed, clean room , good food. We arrived in hotel at 21:00, desk teller was unwelcoming, not anyone give water or tea, just give some hotel rules, what was shocked us: shezlongs, umbrellas, towels just in rent for €2 each every day, for use safe in room, we paid $35, we didn’t bring food , water in room ???, just need buy in hotel bar for 4time exspenciver than in any supermarkets, give just 2 bottles water in room for 9 days stay in hotel???. Our vacation was stressful, without satisfaction, we not recommend this hotel to everybody!!?
Stayed 9 nights in Jun 2023
Response from Amanda Özsoy on 30 Jun 2023
Good Morning Olga,Thank you very much for taking the time to review your stay, we really appreciate it.I am happy you enjoyed the location, cleanliness and food in the hotel.I would like to explain some of the things that disstressed you.Firstly, the gate leading to the beach on the street side is closed at 19.00 hrs as our first priority is the safety of all our guests. Secondly, as the hotel's concept is half board ( which is clearly detailed ) and not all inclusive, the beds, umbrellas and towels for the beach are rented to you at a small cost. Same with the safe. The water we give you in the room is complimentary water on arrival, not given every day.I am very sorry you felt that your holiday was stressful, it would have been nice if you came to see me ( The General Manager ) whilst you were here in the hotel, maybe we would have been able to make things easier for you. Kind Regards,Amanda ÖzsoyGeneral Manager

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Grand Okan. The location is perfect, right by the sea. The rooms were clean and we had everything we needed. The food was lovely and so we’re the staff.
Stayed 7 nights in Mar 2023

6/10 Okay

Inna

8/10 Good

Gopal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Atif

Stayed 2 nights in Oct 2021

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were on the ground floor and the room was fine. It was largish as it was a triple room with two single beds and a double sofa bed. The outdoor balcony area was also large and certainly better than other rooms. Although we were half board, we only ate breakfast and there was plenty of choice and eating space both inside and out. The hotel is situated near the sea and amongst shops and restaurants. So to the negatives- I have never stayed in a hotel that charges for use of the room safe (2€ per day) and for pool towels. As I was attending a function this hotel served its purpose but it isn’t the type of hotel I would normally choose to stay at.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like it its amazing and ill be there another time
Stayed 4 nights in Jul 2019

10/10 Excellent

Esin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the dream holidays in Mediterranean
Our first welcomers Havva and Mehmet were examples of friendliness of all staff during our holiday. Room was spacious and comfortable. Cleaning was perfect. Obtaining daily amenities needed an extra effort but no refusal. Meals were very tasty and set of choices was beyond satisfaction. Hotel is a good choice for swimming in the sea. Shore is very close and there is dedicated area. Sunbathing around the pool is free but a negligible fee is required for the shore. This is contribution to municipality and well worth it.
Stayed 12 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in May 2019

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve at the Grand Okan
One night at the Grand okan for New Years Eve . Everything about the hotel was great and the New Years Eve Party was amazing . I am looking forward to booking again .
Stayed 1 night in Dec 2018
Response from Amanda Özsoy on 31 Jan 2019
Good Afternoon Carole, Thankyou very much for the great reveiw, we really enjoyed seeing you for The New Year's party and hope we can do it all over again this year ! My team and I will be happy to welcome you again in the very near future. Kind Regards, Amanda Özsoy General Manager

8/10 Good

Natiq

Its good in location ,cleaning ,Breakfast ,price but still can be better
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and great hotel! I highly recommend the hotel and the location.
Stayed 8 nights in Oct 2018
Response from Amanda Özsoy on 29 Oct 2018
Good Afternoon, Thankyou ver much for your comments about your stay at The Grand Okan Hotel. We really appreciate your views and recommendation and we look forward to seeing you again in the very near future. Kind Regards, Amanda Özsoy General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely hktel great food and location. Staff very helpful
Stayed 7 nights in Mar 2018
Response from Amanda Özsoy on 22 Mar 2018
Good Afternoon, Thankyou very much for your very positive comments. We are very happy you enjoyed your stay with us and look forward to seeing you again in the very near future. Kind Regards, Amanda Özsoy General Manager

6/10 Okay

Ayman, Amman

Charged without showing up 3 nights
For some reason I couldn't fly to Alanya, the hotel charged my master card for the 3 nights, not only the first night, and I don't like that.
Stayed 2 nights in Sep 2017

10/10 Excellent

Caroline, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, close to the beach and to town
Spent 2 days at the hotel and was very happy. Plenty of shops. Good beach. A few historical attractions close at hand.

10/10 Excellent

Liiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

ata

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Mehmet ali

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Kirsti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine.
Stayed 10 nights in May 2023
Response from Amanda Özsoy on 30 Jun 2023
Good Morning Kirsti, Thankyou very much for taking the time to review your stay, we really appreciate it. We look forward to seeing you again in the near future. Kind Regards,Amanda Özsoy - General Manager

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika bir otel
Her anlamı ile harika bir oteldi, kahvaltısı süper, temiz 5 yıldızlı otel konforunda, gözüme batan hiçbirşey yok, her geldiğimd kalacağım
Stayed 4 nights in Feb 2023
Response from Amanda Özsoy on 2 Mar 2023
Günaydın Serdar Bey, Öncelikle, Alanya da ki seyahatinizde otelimizi tercih ettiğiniz için çok teşekkür ederiz. Konaklamanız süresince vermiş olduğumuz hizmetten memnun kaldığınız için biz de çok mutlu olduk. Sizin görüşleriniz bizim için önemlidir. Memnuniyetinizi belirtiğiniz için ayrıca teşekkür ederiz.Bir sonradaki seyahatinizde tekrar görüşmek dileğiyle, Saygılarımla, Amanda Özsoy - General Manager.

8/10 Good

Robert, HELSINKI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Siisti hotelli hyvällä sijainnilla - Kleopatrarannalle matkaa n. 50 m. Palvelu ystävällistä. Hyvät kulkuyhteydet - bussipysäkki hotellin edessä. Palvelu oli ystävällistä, ruoka erinomaista. Allasalue hyvä ja siisti - ei ruuhkaa, aurinkotuoleja riittävästi (kenenkään ei tarvinnut varata tuoleja aikaisin aamulla), siivottiin joka aamu (mm. kaikki aurinkotuolit pyyhittiin). Rannanpuoleisista huoneista hienot näköalat rannalle ja merelle.
Stayed 7 nights in Oct 2022

10/10 Excellent

Fadhal

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Jul 2022

8/10 Good

Torill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alanya
Hotellet ligger på Ataturk Street så om du har vindu ut mot gaten, som vi hadde, var det me trafikk og aldri sol på balkongen, Be om rom mot poolen/havet! Og perfekt, midt på Kleopatrastranden Rommet var rent og de byttet sengeklær og håndklær hver dag! Maten var helt ok!
Stayed 8 nights in Sep 2021

10/10 Excellent

Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kusursuz bir ağırlama.
otelciliği iyi bilen, en ufak detayı düşünmüş bir ekip tarafından yönetiliyor. personel çok ilgili ve çok mutlu çalışıyor. açık büfe yemeklerin lezzetleri oldukça iyi. havuzbaşı içecek ve yiyecek fiyatları çevreye göre daha hesaplı. eleştirecek bişey bulamıyorum. yine Alanya ya gidersem macera aramam, yine burada kalırım.
Stayed 4 nights in Sep 2021

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Victor

Stayed 1 night in Sep 2021

6/10 Okay

Fatih

Stayed 5 nights in Sep 2021

10/10 Excellent

Elmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рекомендую
Центр города, всё доступно, отличное расположение и дружелюбный персонал. Всё, что было нужно
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Amanda Özsoy on 6 Sept 2021
Good Afternoon Soren, Thank you very much for taking time to review your stay with us. We really appreciate your feedback and look forward to welcoming you again to The Grand Okan Hotel. In the meantime, stay healthy and safe, Kind Regards, Amanda Özsoy General Manager

8/10 Good

Khabat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motsvarar förväntningarna
Stayed 6 nights in Aug 2021
Response from Amanda Özsoy on 16 Aug 2021
God eftermiddag Khabat, Tack så mycket för att du tog tşme för att granska din senaste vistelse. Vi är mycket glada att höra att vi har nått era höga förväntningar och vi ser fram emot nästa besök under de närmaste dagarna. Vänliga Hälsningar, Amanda Özsoy General Manager

10/10 Excellent

IZABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett hotell med hög standard . Rent och snyggt med bra belägenhet centralt i Alanya, nära till beachen och nära till det mesta. Jag saknade ingenting. Ett hotell att rekommendera
Stayed 4 nights in Jul 2021
Response from Amanda Özsoy on 27 Jul 2021
God kväll IZABELLE, Tack för att du valde The Grand Okan Hotel för din semester i Alanya och för att du tog dig tid att skriva om din vistelse hos oss. Vi är verkligen glada att läsa att du gillade din upplevelse med oss och det gläder oss att läsa sådan feedback om våra rum, personal och de faciliteter som vi erbjuder. Jag kommer att dela din positiva feedback med hela teamet och hoppas verkligen att vi kommer att ha nöjet att vara värd för dig än en gång. Vänliga Hälsningar, Amanda Özsoy General Manager

4/10 Poor

FURKAN

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Amanda Özsoy on 27 Jul 2021
Değerli Misafirimiz, Grand Okan Hotel hakkında paylaşmış olduğunuz yorumunuz için teşekkür ederiz. Konunun memnuniyetle ve titizlikle değerlendirileceğini bilmenizi isteriz. En kısa zamanda sizleri tekrar ağırlayabilmek ve tam beğeninizi kazanabilmek dileğiyle. Saygılarımla, Amanda Özsoy Genel Müdür

10/10 Excellent

Süleyman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalite
Her şey efsaneydi yapandan da çalışandan da Allah razı olsun ilgili güleryüzlü olması her şeye bedel zaten
Stayed 1 night in Jul 2021
Response from Amanda Özsoy on 24 Jul 2021
İyi Günler Süleyman Bey, Tatiliniz sonrası değerli zamanınızdan ayırıp paylaştığınız samimi ve nazik geri bildiriminiz için çok teşekkür ederiz. Grand Okan Hotel ekibi olarak tüm çalışanlarımız, sizlere güler yüzle en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. Tüm personelimiz, motive edici yorumlarınızı okuyor olmaktan son derece memnunlar. Grand Okan Hotele gösterdiğiniz ilgiye teşekkür eder, sizleri tekrar aramızda görmeyi dileriz. Saygılarımızla, Amanda Özsoy Genel Müdür

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great hotel.
Stayed 4 nights in Jul 2021
Response from Amanda Özsoy on 23 Jul 2021
Dear Guest, I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at The Grand Okan Hotel in the near future. Kind regards, Amanda Özsoy General Manager

8/10 Good

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Amanda Özsoy on 22 Jul 2021
Good Morning, We sincerely hope you enjoyed your stay with us and we would like to thank you on behalf of the team for choosing The Grand Okan Okan Hotel. During your stay, we trust you were satisfied with the facilities and amenities offered. It would be very helpful if you would spare a few minutes of your valuable time to complete the questionnaire sent to you by Expedia. Thank you in advance, we hope to see you again in the very near future. Amanda Jane Özsoy General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war super
Stayed 1 night in Jul 2021
Response from Amanda Özsoy on 9 Jul 2021
Guten Tag, Ich hoffe aufrichtig, dass Sie Ihren Aufenthalt bei uns genossen haben und möchte Ihnen im Namen des Teams dafür danken, dass Sie sich für das Grand Okan Okan Hotel entschieden haben. Wir hoffen, dass Sie während Ihres Aufenthalts mit den angebotenen Einrichtungen und Annehmlichkeiten zufrieden waren. Es wäre sehr hilfreich, wenn Sie sich ein paar Minuten Ihrer wertvollen Zeit nehmen würden, um den von Expedia zugesandten Fragebogen auszufüllen, damit wir unsere Standards immer verbessern können. Vielen Dank im Voraus, wir hoffen, Sie in naher Zukunft wieder zu sehen. Amanda Özsoy General Manager

10/10 Excellent

UMIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

abdullah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Double bed ve deniz tarafı olarak rezervasyonum yapıldıydı. Önce yol tarafında oda verdiler Sonra ısrar edince o tarafta tek yataklı teklif edildi. Şikayet edeceğimi belirtince odam verildi. Otel de öyle fullbooked falan değildi. Bu yerli müşteriye 2nci sınıf muamele Antalya yöresinde genel hastalık maalesef. Halbuki para tur turistinde değil bizde. Odaya su söyledim ikinci telefonda geldi. Kağıt kalem kullansalar not alır hatırlatlar. Nesyse komi çok efendi bir çocuktu. Ön büronun robotik davranışlarını unutturdu.
Stayed 1 night in Jan 2020
Response from Amanda Özsoy on 19 Feb 2020
İyi Günler, Öncelikle, Alanya da ki seyahatinizde otelimizi tercih ettiğiniz için çok teşekkür ederiz. Hem yerli hem yabancı tüm misafirlerimizin memnuniyeti konusunda çok hassas olduğumuzu belirtmek istiyorum. Oda blokajları misafirlerimizin istekleri dikkate alarak müsaitlik doğrultusunda yapılmaktadır. Rezervasyonunuz ve oda tipinizle alakalı yaşamış olduğunuz sorundan dolayı üzgünüm. Sizlere daha iyi servis ve daha güler yüzlü hizmet vermek adına eğitimlerimizin devam ettiğini bilmenizi isterim. Bir sonradaki seyahatinizde tekrar görüşmek dileğiyle, Saygılarımla, Amanda Özsoy Genel Müdür

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kom al jaren in dit hotel is voor ons als thuiskomen met vriendelijk personeel een manager die top is en weer hoe je met je gasten miet omgaan
Stayed 18 nights in Dec 2019

6/10 Okay

John

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Room comfort
December 2019
Jätte hårda sängar obekväma kuddar. Undermålig frukost. Bra läge. Personalen var mkt dålig på service förutom städerskan. Dåliga språkkunskaper i engelska. Men vädret var i a f bra 😊
Stayed 5 nights in Dec 2019

8/10 Good

Melih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Mehmet Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz otel, Güleryüzlü hizmet.
Kış sezonunda 1 gece konakladık. Resepsiyon görevlisi, girişte kahve ikramı, bellboy ve temizlik hizmetleri gayet iyiydi.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Ömer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ufuk Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait!
Tres bon hôtel situé proche de la mer. Piscine de taille convenable. Les chambres sont top! Rien à redire. On reviendra.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019