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Reviews of Slieve Russell Hotel Golf & Country Club

4 out of 5
Slieve Russell Hotel Golf & Country Club
Cranaghan, Ballyconnell, Cavan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 521 reviews" "
Rating 8 - Good. 118 out of 521 reviews" "
Rating 6 - Okay. 47 out of 521 reviews" "
Rating 4 - Poor. 14 out of 521 reviews" "
Rating 2 - Terrible. 2 out of 521 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed quite close to Christmas so the hotel was quiet which we loved. The staff were impeccable. Constantly asking if you needed anything without being intrusive. Would highly recommend
Stayed 2 nights in Dec 2023
Response from Kathriona, Quality & Training on 4 Jan 2024
Thank you Vicky.

4/10 Poor

Alex

Stayed 1 night in Dec 2023
Response from Kathriona, Quality & Training on 4 Jan 2024
Thank you Alex

10/10 Excellent

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and ambiance is beautiful
Stayed 2 nights in Aug 2023

8/10 Good

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mark

Stayed 2 nights in Jul 2023
Response from Kathriona, Quality & Training on 19 Jul 2023
Thank you Mark

10/10 Excellent

Dymphna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel clean friendly facilities super
Stayed 1 night in Jun 2023
Response from Kathriona, Quality & Training on 19 Jul 2023
Thank you Dymphna

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning, will definitely be back
Stayed 1 night in Feb 2023

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay :)
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you could want!
Wonderful stay at the Slieve Russell. This hotel delivers on all fronts, service, comfort, food, amenities. Simply a brilliant place to unwind and relax.
Stayed 1 night in Oct 2022

8/10 Good

Eilish

Stayed 1 night in Oct 2022

10/10 Excellent

Aileen

Stayed 1 night in Sep 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff who were most helpful at all times in the reception and dining areas. The road works outside the hotel was a horrible experience as we had to drive on narrow country roads for almost an hour from the main roads. Local people were so helpful when we got lost on a couple of occasions.
Stayed 2 nights in Sep 2022

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star everytime
This is an excellent place to relax and unwind, everything is so calm and welcoming with very pleasant and helpful staff.Live music in the bar at the weekend and fantastic food in one of the restaurants,golf,pool etc what else way to spend a weekend
Stayed 2 nights in Aug 2022

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff, but wasn't impressed overall
Staff were faultless-very nice. But the bar food wasn't great. Well below par for a place like this. I didn't pay for my meal because it was far from a Carbonara. Just tasted like a catering mix- it certainly wasn't freshly made. Breakfast was better. The bed in our room was very rickety, so we had to sleep in seperate beds in the end (when one of us rolled over, it woke the other up). No air con/ climate control in the room despite a control panel for it!?
'Carbonara'
Buffet Breakfast
Stayed 1 night in Jul 2022
Response from Fiona, Guest Relations on 19 Jul 2022
Dear Christopher. Thank you for your review and I am sorry the bar food and your bed did not meet your expectations. I will follow up with Head Chef and our Accommodation Manager. I look forward to welcoming you back in the near future.

6/10 Okay

Isabel

Liked: Amenities
Stayed 1 night in Nov 2021

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nicely designed
Stayed 2 nights in Sep 2021

10/10 Excellent

Seamus

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Aug 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Quality & Training on 17 Aug 2021
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, friendly welcoming staff, the room was perfect, spa was lovely & we enjoyed the food
Stayed 2 nights in Aug 2021
Response from Quality & Training on 17 Aug 2021
Thank you

8/10 Good

Cliff

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from SR Quality Dept on 15 Jul 2021
Thank you for your review.

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mums 80th
This was the first time we had ever stayed at the Slieve Russel Hotel but it will definitely not be our last. The hotel was fantastic from start to finish staff were all so friendly and couldn’t do enough for you. We ate in the restaurant and the bar and the food was amazing, rooms were clean and everyone followed the Covid rules and procedures. Thank you Slieve Russell we had a ball ☺️
Stayed 2 nights in Jun 2021
Response from SR Quality Dept on 15 Jul 2021
Thank you for your lovely review.

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend slieve russell hotel. I was so impressed. Very clean hotel,food was fab and staff was very friendly and helpful. Im sure i will be back here.
Stayed 2 nights in Jun 2021
Response from Quality Dept on 15 Jun 2021
Thank you for your feedback and looking forward to welcoming you back to SR in the future!

8/10 Good

Cian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Quality Dept on 15 Jun 2021
Thank you for your feedback and looking forward to welcoming you back to SR in the future!

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely weekend break location.
Really enjoyed our stay in the Slieve Russell, The food was the highlight it was of a very good standard, service was also very good. We availed of the walking path around the golf course which has some lovely scenery. The only downside was that the room decor was a little tired, but overall we had a great time.
Stayed 2 nights in Dec 2020
Response from Reservations on 15 Dec 2020
Good Afternoon, Thank you for your lovely meal and for taking the time to email us. We can kindly confirm that this has been passed on to our management team. Kindest Regards Marsha Reservations Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our 2nd stay in Slieve Russell. Only one disappointment was our 2nd morning we waited 40 minutes and then had to ask for our order to be taken for our breakfast. Wouldn’t put us off going again.
Stayed 2 nights in Oct 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place will be back again First class
Stayed 1 night in Oct 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Could not get a time slot in the pool or spa at a time that suited. Only offered one slot. The food in the bar was superb.
Stayed 1 night in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slieve Russell.
Superb. Felt the reception staff were incredibly busy and this left little time for pleasantries. Just a small thing. But superb!.
Stayed 1 night in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and hygienic
I enjoyed my stay and am satisfied that the hotel are doing their best with hygiene precautions dealing with the current climate. While i was happy with everything, i think the bar could have a more varied and interesting food menu.
Stayed 2 nights in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay everyone very friendly felt comfortable like a home from home.
Stayed 2 nights in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely few days at the Slieve Russell. Lovely hotel and our room had a great view at the front of the hotel.
Stayed 3 nights in Aug 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

8/10 Good

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally pleasant stay with a few blips
Nice grounds- garden and walk which skirts part of the golf course. Really nice communal areas with comfy and different types of seating areas which would suit groups or if you wanted some quiet alone time. Sanitisers everywhere. On each floor place to top up water bottles - really good idea. Bar area very nice and staff pleasant. Depending on where you are sitting can be cold due to AC overhead. Cocktails a little pricey at E12 especially as most of them have only one spirit. Public toilets very clean. Bed comfy, complimentary water which is excellent. Cleaning staff really helpful. Need to book pool if you are going to use. Strongly recommend booking restaurant meals as well as breakfast times in advance as they get booked up quickly. Meal in Summit restaurant very good - large portions especially the starters so can be shared. Wasn't able for a dessert unfortunately as stuffed with starter and main meal. Staff very pleasant. We had left a gift voucher at reception instead of credit card and there was an issue with payment as it hadn't been registered so that had to be resolved which put a small damper on the evening. Breakfasts adequate - social distancing in place with seating and getting food. Meal in Setanta restaurant - starters pricey. Be very careful with bill as price shown on menu different to that charged on bill. Overcharged for a starter by E1. 45 and a bottle of wine for E1 which is not acceptable. Overall food nice - chicken a bit dry and skin not crispy.
Stayed 2 nights in Aug 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, plenty to do, great food (and cocktails!). The whole family really enjoyed our trip there.
Stayed 2 nights in Aug 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean rooms and bars restaurants where excellent
Stayed 2 nights in Aug 2020
Response from Quality Dept on 16 Oct 2020
Thank you for your feedback and looking forward to welcoming you back to Slieve Russell.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Kathriona on 24 Aug 2020
Thank you

10/10 Excellent

Laoise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it such a friendly hotel.
Stayed 1 night in Aug 2020
Response from Kathriona on 24 Aug 2020
Thank you Laoise

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great service!
Stayed for a night to celebrate my Fiancé and I engagement. Room was ready on time and even got a room upgrade as a congratulations. Nice bottle of champagne and chocolates waiting for us. Room was stunning with lovely views over the 18th hole. Food was good and was nice to see the hotel done everything it could to stay and stop Covid making things strange. Will definitely be back. Thanks!
Stayed 1 night in Aug 2020
Response from Kathriona on 24 Aug 2020
Thank you Matthew and wishing you both many years of good health and happiness. Thank you

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, games room, crazy golf excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from reservations on 19 Aug 2020
Good Morning, Thank you very much for your email.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Kathriona on 24 Aug 2020
Thank you

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, friendly, enjoyable
Had a lovely trip here with friends. Staff were friendly and helpful. Our room was spotless and really comfortable. As regards current circumstances it all felt well spaced out and safe in public areas. The hotel was clean and had plenty sanitisation points as well as signs to point people around in a safe direction. It was busy when we were there but it never felt crowded. The outdoors area is well kept and great to wander about. It was a great base to chill out at and just relax. The food was tasty and there were no delays with it. Breakfast was good and despite a minor problem it was still enjoyable. Will be back again!
Stayed 2 nights in Aug 2020
Response from Kathriona on 24 Aug 2020
Thank you Christine