Friendly and helpful front desk and concierge staff, the room was clean and had excellent AC, and the breakfast buffet is excellent (good variety and high quality food). There's a safe in the room for keeping valuables. If you plan to eat the buffet breakfast every morning, it's better to pay in advance for the breakfast package. If you pay as you go, you pay more. Housekeeping did a nice job cleaning the room and making the bed every day. There's a nice rooftop pool where you can hang out and take a dip. The VIP complimentary drink was a disappointment...we thought it would be an alcoholic drink, but it was just a glass of sugared fruit juice. ): The concierge helped us with taxi arrangements. Overall, a very pleasant stay and a fine, well-located hotel in the heart of Sukhumvit, with easy access to subway and skytrain stops, shopping, and decent restaurants. We liked Essan Nation around the block from the hotel. Great Thai food from Issan and friendly waitstaff!