On the beach, sun-loungers, beach umbrellas, beach volleyball
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Reviews of Lemon Creek Hotel Resort

3 out of 5
Lemon Creek Hotel Resort
Kombo Coastal Airport Road, Serrekunda

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 81 reviews" "
Rating 8 - Good. 27 out of 81 reviews" "
Rating 6 - Okay. 14 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 4 out of 81 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

kennedy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overrated, unfriendly, overpriced and inhospitable
There was no hot water, the light was intermittent, the television didn't work throughout my stay and the front desk staff were all quite inept, clueless and borderline rude. There were ants everywhere in the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Edward

Liked: Amenities, property conditions & facilities
I loved the place
Response from Jabbi on 15 Nov 2023
Thanks so much , we really appreciate your welcome stayed

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, people, food, views were excellent. We would definitely return. Only drawback was that it is isolated; no places to walk to/around. But the rest of the stay made up for that.
Stayed 6 nights in Aug 2023

4/10 Poor

Amadou

Travelled with family
Disliked: Cleanliness
The linen was not changed in a timely manner. That raises questions about hygiene. The toilet was not cleaned with sanitizer or bleach solution leaving the toilet with a discernible smell of urine. We had to purchase sanitizer from outside to clean the toilet. There were large ants crawling in and out of the room through gaps in the doorways. Again, we had to purchase insecticide from outside to take care of the pesky ants. Mr Drammeh (the tall one) and the restaurant crew did the best under the poor management that they find themselves in. The level of management at this hotel is woefully inadequate. We wouldn't stay at this hotel again for even $5.
Stayed 7 nights in Mar 2023

10/10 Excellent

Aren J

Stayed 4 nights in Mar 2023

4/10 Poor

Samba

Travelled with partner
Disliked: Amenities, property conditions & facilities
Restuarant and room staff brilliant. Reception staff made me extra money for a room already paid for and was taken to two rooms without bed being made or towels literally bared rooms as they were not expecting guests and the room was booked in advance
Stayed 7 nights in Mar 2023
Response from Jabbi on 11 Apr 2023
Dear Guest Thank so much for the information it will help us to find out where the mistake was. I have found out that your previous booking was a promo room which was paid through Expedia. upon arrival in the hotel you do not like that room and you request upgrade on your on will to be close to restaurant or beach. We have different types of rooms and price if you request better house you expect to high price . Secondly the room booked was having towel and it was clean for expecting guest the room you change was the one without towels when you check in they gave a towels with 10mins . We are very sorry for any inconveniences during your stayed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No-frills lodge
Budget lodge located at the western end of the Senegambia, near Turntable. Property is a bit worn, but the hosts are lovely and very friendly. The room would be better if air conditioning was included, but it comes at an extra charge. Also, no towels or soap are provided in the room. Mosquito net was large and covered the entire bed. Lovely wooden doors and furniture. Breakfast was OK, but it was a bit messy with drippings all over the serving trays - they should have someone there to clean as people are serving themselves. Wifi worked well. Overall, it was a reasonable stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2023

10/10 Excellent

adiatu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Hotel pick up was convenient, especially with late arrival. Property is clean, big. Again, the staff are the backbone of this resort. They are so welcoming!
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, friendly people Beautiful setting and good price-quality
Stayed 11 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Most beautiful swimming pool with surrounding areas and setting, so close to the sea pictures do not really do it justice.
Stayed 16 nights in Jul 2019
Response from Jim on 11 Oct 2019
Thanks for the kind words.

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Friendly staff, but hotel is a bit tired.
Friendly staff! Wifi is terrible. Right on the beach.
Stayed 3 nights in Jun 2019
Response from Jim Johansen, General Manager on 2 Jul 2019
Dear Kieth Thanks for your comments which are appreciated. Unfortunately our internet provider had a breakdown yesterday which was resolved this afternoon. I trust that you will find that the WiFi is now OK. We are during this summer doing more extensive renovation than previous years in order to improve the standard.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is nice and overall I am happy with my stay. Wifi did not work in my room though.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caution
Arrived early and was told by receptionist room hadn't been allocated. She gave us the intro to the hotel, told us about meals, breakfast and facilities etc. We were told to go to the beach and our room would be ready in a couple of hours. Having not moved from the beach, we returned to find we had been relocated to the next door hitel. No apology, discussion or any communication, just done and not even told about it! The reservation lead had done it and left for the day. The receptionist then denied telling us anything and said we would be relocated(one person didnt want to help and went on break!) She then lied about coming to find us when other members of staff at the beach vouched that we were there and she hadnt come looking. The constant lying , changing stories, poor service and comminication was an awful experience (especially when this was known beforehand). Asked to speak to the manager, nobody around. receptionist was rude, confrontational and mismanaging the situation. Totally understand at being overbooked, if we were told at the start that they were overbooked and we may be moved, no problem. The fact there was no communication(despite knowing this situation had arisen) is appalling service and client management. Stayed at the sea view apartments next door, cannot have had a better stay. The staff were amazing, friendly and open, spoke honestly and empathise. Bigger rooms, nicer apartments, friendly people.Will return tothe sea view apartments for sure!!
Stayed 1 night in Feb 2019

8/10 Good

Dionne

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time but not the last
Laid back and easy going, just fall into the Gambian groove and let things happen in their own time. Basic rooms need a bit of TLC but can’t fault anything else
Stayed 7 nights in Dec 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lemon Creek Hotel Gambia
Lovely hotel, friendly staff. The hotel was clean and tidy. We loved the location as it was a peaceful holiday that we were after. The hotel grounds are nice and it is close to the beach. Would definitely go there again. Thank-you Lemon Creek.
Stayed 4 nights in Dec 2018
Response from Jabbi on 13 Dec 2018
We really appreciate your stayed.

8/10 Good

Karamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Keith

Good for vacation, not business travel
The staff was friendly and helpful as much as they could, but inconsistent with their policies and not very accommodating with some business-related requests the team had. We needed documents printed, quick meals, stable internet, etc. However, these were not always available. The rooms are a little tired, the shower didn't have hot water in the mornings and the towels and sheets didn't always smell very great. The location was good and near the airport. I would recommend people stay there for vacation, not necessarily business-related travel.
Stayed 11 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The Gambia is known for its bad road but the road leading to the hotel is one of the worst but the hotel ground is beautiful. For an area full of fresh fruit to offer the hotel only had bananas. breakfast wasn't restocked but they due offer made to order omelets if there are any eggs left. The pool area looks great but the pool itself was more like a Stillwater it seems to lack a cleaning pump and filter. they cleaned it but it always had a lot of debris and bugs. My hotel bathroom was infested with ants. No compensation was offered when I brought the issues to their attention. The best thing about the hotel is its friendly staff.
Stayed 3 nights in Sep 2018
Response from Jim on 30 Oct 2018
If you mean what you are writing, why are you anonymous. Jim Johansen General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average. Not a lot of value for your buck but friendly staff
Stayed 1 night in Aug 2018

6/10 Okay

sulayman

Liked: Cleanliness
Stayed 8 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent staff
Wish I could remember the name of the front desk man who personally drove us to the bus station before dawn. He went above and beyond to help us and did not request payment. Enjoyed talking to all of the staff at the hotel. Mediocre room with cold shower. Too many locals on the beach approach trying to sell something where it seemed to me this was better regulated at a different hotel where I also stayed. Beautiful views of the ocean. Overpriced for the type of hotel and location.
Stayed 1 night in Feb 2018

10/10 Excellent

Juliana, holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Nice people
The workers make sure that u are feeling home, the place of the of the Hotel is central u can easy walk to turntable or sinegambia.
Stayed 4 nights in Jan 2018
Response from Jim on 3 Mar 2018
Dear Juliana Many thanks. Jim Johansen General Manager

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better even than the pictures!
The staff are the best in the whole world!
Stayed 2 nights in Jan 2018
Response from Jabbi on 30 Jan 2018
Thanks a lot we are very glad to know that . We will try and support them to motivate them

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quiet, close to beach with lovely waiting staff.
Pros: Location/ views/ quiet and food was nice. Cons: Restaurant could be more reasonable/ don't use hotel taxi just walk to road and get a regular one for half the price and ignore the hassle from them.
Stayed 10 nights in Dec 2017
Response from Jabbi on 30 Jan 2018
Thanks we will try and consider the prices

6/10 Okay

Boss lady, Sussex

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Could be paradise
Set in a wonderful location with amazingly helpful staff this could be paradise. Sadly the few pool side loungers are all broken and no real tables to place drinks. Gorgeous beach with tatty plastic loungers and no hotel service. Oddments of chairs and tables in grounds inadequate to sit and enjoy surroundings. Breakfast is a bit of a non event. However the restaurant meals are excellent along with all the staff. Such a shame the owners don’t seem to be looking after this lovely older style spacious hotel.

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
why am I getting this is didn't go !?

6/10 Okay

kim, portugal

Liked: Staff & service
Perfect location, beach front.
The hotel could do with a major refurbishment. Towels and sheets have seen better days and every door and window has gaps. Very good and friendly staff who are very helpful. Breakfast was ample with eggs cooked to order although don't ask for one sided cooked eggs fried as they will be raw or over easy as they are hard !! Reastaurant food was disappointing in the evening, snack lunch menu was better value. All in all a budget hotel and was exactly what I expected it to be for the price I paid. Would I stay again ? Probably not until it's had a refurb.

10/10 Excellent

Gez, Leicestershire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, nothing to much trouble, will be staying there again.

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent wild life - monkeys visiting hotel for nuts and birds to name just two. Staff very friendly and helpful. Rooms cleaned to a high standard and sheets changed every day. Great proximity to beach with tight security in and around the hotel. Downside was hotel did not offer local cuisine, but assisted by a local we were able to eat at a renown local eatery in Senegambia where food was fantastic. Hotel offered live entertainment from singing and piano playing, drumming and acrobats - excellent! Hotel good for solo travellers and families alike. Would definitely stay there again and recommend to those travelling to The Gambia on a reasonable budget this hotel.

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landing strip to beach in under and hour!
I found Lemon Creek on Hotels.com as a stop over on the way from Banjul to Senegal but we enjoyed it so much we decided to incorporate the resort into our holiday and spent Tobaski there on the way back to the airport. The staff go above and beyond to accommodate all your needs including free room service, towels by the pool, and a secluded beach area. I highly recommend Lemon Creek - put your bathing suit on top of your bag because you'll be on the beach within an hour if not thirty minutes of landing!

10/10 Excellent

Ste, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just brilliant
This was a great hotel. The website really doesn't do it justice. It's right on the beach, and the accommodation itself is brilliant. The staff are very friendly and the accommodation is all kept super clean. The pool is fab and every now and again you can spot a monkey or two playing in the trees nearby! It's a great location from which to get to other tourist attractions. The local guides and taxi drivers are brilliant too. I'd definitely head there again with the family.

8/10 Good

Eagle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel for relaxation.
Arrived very earlier in the morning due to flight. I was greeted by attentive staff. This level of excellent staff interaction remained throughout my two weeks residence.

8/10 Good

Molly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
We stayed at the end of May which is off the holiday season. We had no problem with checking in very late at night and we were informed that if we didnt like the room, we could move the following day when the day staff were around. We were shown a room in one of the new blocks which we preferred so we moved. And we were not disappointed. It was clean, larger and had ocean view which was lovely. Overall, it was a very pleasant experience and we will definitely stay here again, much, much better than Senegambia Hotel.

8/10 Good

ian, suffolk

Liked: Staff & service
T.L.C NEEDED to make this resort accepable again
A lovely setting with attractive gardens,although a little remote.The apartments were very tired, the condition and the facilities in the room were poor i.e very little storage,kitchenette were falling apart and the shower room was far from perfect,but did function.The catering breakfasts/diner were great and the staff were helpful and friendly."it was really ashame about the accommodation condition" Poolside bar good but needed more than just one umberella

8/10 Good

Anne, Somerset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel set in lovely surroundings close to beach
First time we have stayed at this hotel and we will be returning! Very well laid out with lovely gardens & close to quiet part of beach. Staff very friendly and attentive.

10/10 Excellent

faithy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely find, with peaceful gardens to beach
Great little find, big rooms, advise don't pay the extra for a studio with kitchen as not req. They provide you with a fridge in the standard room and the rooms are big. The food was lovely and above all staff were always polite, helpful and smiling. Onlyy 300 dalasi return into the strip. But many other hotels and restaurants walkable. Fatou , fruit lady gave great portions and Babu juice man was very friendly and delicious juice.

6/10 Okay

Elfadl, Jeddah , saudi Arabia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lemon Greek nice landscaping, poor rooms
1- For some emrgency I asked to check out one day earlier.Hotels.com sent email to thr hotel.Hotel informed me they will send approval to Hotels.com Unfortunately they didn't They had money for three days whereas I stayed two. 2- Room towels only one and look not clean No glass to take water

6/10 Okay

emily aida

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Birthday Party get away
Stayed 1 night in Jan 2024

6/10 Okay

Elke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Water in de douche valt soms weg. Het strand tgo het hotel zou wel wat betere en meer strandbedden mogen hebben en ook wat mooier aangekleed worden.
Stayed 1 night in Jan 2024

10/10 Excellent

Mona

Stayed 4 nights in Jan 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Marie-Eve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Les employés à la réception n'était pas très sympathiques mais ceux du restaurant et les de l'entretient étaient beaucoup plus amicaux. L'hôtel est bien. Par contre, il fallait payer un supplément pour la climatisation de 10 euros par jour et aucune mention à ce sujet.

8/10 Good

Pascal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice location, little sunbeds and paying extra for airconditioning was not so nice
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Venligt og imødekommende personale, meget imødekommende, men uden de store chancer for at hjælpe. Et IT- og Wifi-mæssigt er sort hul. Bygningerne ok, men elektriske installationer slet ikke i orden. Meget flot hotelhave med et rigt dyreliv og god strand.
Stayed 11 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotellet ligger perfekt vid Atlanten, med milsvida sandstränder och för dem som vill roa sig lite mer finns Senegambias utbud några minuter bort i taxi. Städningen är mycket bra och maten i hotellets restaurang är bra. Personalen är vänlig och tillmötesgående om du behöver hjälp, men det saknas en portier på hotellet. Hotellområdet är kuperat med stenbelagda gångar och det saknas en kärra som kan transportera bagage eller andra tyngre föremål mellan reception och hotellrum. Det saknas också kryckor och rullstol om olyckan skulle vara framme. Ett inslag som många tycker är trevligt är den lilla apkoloni som finns på området med jämna mellanrum. 10-15 gröna makaker som tyvärr matas av obetänksamma turister. Det gör att du kan ha en apmamma sittande på balkongräcket när du minst anar det. Hon är först och främst ute efter bananer eller annan frukt, men vill det sig illa kan du bli av med mobilen om du lämnat den ute på balkongbordet. Överlag ett trevligt mellanklasshotell med fördelar och nackdelar.
Stayed 14 nights in Mar 2019