Outdoor pool, pool loungers

Reviews of Ocean Villa Heights

4 out of 5
Ocean Villa Heights
51 Brufut Heights, Brufut, Brufut

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel/ bed and breakfast . Small and intimate but exceeded my expectations. Room was large and bed very comfortable. Bathroom was modern and huge. Hot water not an issue. Tv stations limited and wifii spotty. Lobby and dining area decor were fabulous. 3 min walk down steep steps to the lovely Ocean blu beach greeted by friendly and very helpful Musa. Service was top notch on all levels. Breakfast was continental with cooked eggs to selection. Only downside was accessing the property from major roads- difficult as not many taxis go by and would be a good 20 min dusty stroll to a major road. Would stay there again nonetheless however with dedicated taxi driver and after buying my own data plan. Recommend highly.
Stayed 7 nights in Jan 2022
Response from Paula on 4 Feb 2022
Thank you Sandra for your very positive review. We cannot wait to welcome you back to our small hotel with the big personality

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to stay if you don’t want hassle
The hotel was perfect. Quiet friendly excellent food. The pool was clean and great. The bed was comfy and the beach was perfection. So much better than Senegambia. The boys on the beach were friendly. No hassle. Wonderful. Pauls was hardworking and fun. I totally recommend this hotel.
Stayed 4 nights in Dec 2019
Response from Paula on 4 Jan 2020
Thank you for your wonderful review, what a fabulous way to start the New Year on such positive comments. We really look forward to welcoming you again to the small hotel with the big personality Thank you

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Paula on 5 Mar 2019
Thank you for choosing Ocean Villa Heights, it was a pleasure to welcome you to our small hotel and we hope you choose to stay with us again very soon

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Fight at the Hotel
My stay was fine up until the last night when a fight broke out between a local and a guest. There was alot of shouting but turned out the local was well known to the hotel and was married to a British lady who I think was also a guest at the hotel. The local also claimed he was sleeping with the manager but I am not sure how true that is. In any case, it totally destroyed my holiday and in will not be returning.
Stayed 7 nights in Dec 2018
Response from guest services on 29 Jan 2019
We apologise for this disruption to your stay although we try to have understanding when residents invite local people into the hotel and limit their alcohol intake in this circumstance the residents brought in their own alcohol which is against hotel regulations and their friends and the residents were very drunk. We have now introduced a no non residents allowed after 10pm and will enforce the alcohol only brought on the premises to be consumed rule to ensure that this is a one off nor repeatable incident.

8/10 Good

Mih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Beautifully place, charming staff, near the beach, clean and remote.
Stayed 4 nights in Jan 2019
Response from paula on 9 Jan 2019
Thank you for taking the time out to review our hotel we really appreciate the comments.

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
The hotel is nice, small and cosy, however a bit isolated. The rooms were not in the best condition (roof looked like it was falling in and window nets were wobbly and unsteady). There was no main reception and no telephone in the rooms to call the office/"reception". Also, there was no one to pick us up at the airport although arrival time was given and the room was not completely ready upon arrival. Lastly, there was a wedding reception held on our last night, which they had "forgotten" to enlighten us about. Although the entertainment would've be fun for some people, we had our soon to be 3 year old child with us and it was our last night. We just wanted to relax but due to the event, which was held on the side our window and balcony were facing, we were kept up by loud music until 11pm. On the positive end the staff are very friendly, it is a very clean hotel and it is close to the beach! All-in-all I would not rate it a 4 star hotel. My rating would rather be a 2 star.
Stayed 7 nights in Nov 2018
Response from Guest Services on 10 Dec 2018
Thank you Vincentia for posting your review, we appreciate you taking the time to review.

10/10 Excellent

Alan, Cumbria UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little gem in a peaceful location
This is a charming small hotel in a lovely quiet location overlooking the ocean. The room was large, light and airy with a modern feel. All the staff were very friendly and helpful. I only stayed 2 nights off season but would love to return for longer. If you want to just relax then this is the place for you.
Stayed 3 nights in Jul 2018
Response from Paula on 9 Aug 2018
Thank you Alan for taking the time to review our little hotel. It was a pleasure to welcome you to where a warm welcome meets the cool Atlantic breeze.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Thank you for taking the time to review our hotel we really appreciate it

8/10 Good

Michelle, U.S.Cols Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with large rooms!!
I stayed here, and my engagement ceremony was here! I'll never forget the experience life changing!
Response from Esta on 9 May 2015
Dear. Michelle. Thank you for this wonderful review. We are happy you enjoyed your stay at Ocean Villa Heights. We hope to see you back in the near future. Kind Regards Esta.

4/10 Poor

retired couple, england

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
could be a little gem!!!!
position of room great!!!,room its self not prepared,not well cleaned ,television not connected ,shower/ no hot water,greasey/dirty shelf surfaces ,room badly decorated, odd fittings,sparsely furnished with 2nd hand furniture. NOT. 4* even by Gambian standards.Clearly completed on a very tight budget,no attention to detail .However the staff were great ,friendly and welcoming,food good great location,if a little isolated. Were assured things would improve and if they were to be? would go back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely little hotel, excellent spacious room and great service. A little noisy at times - owner could consider guests more when entertaining friends in the hotel in the middle of the night and building noise next door didn't create the most peaceful environment either. Otherwise nice little place, private, amazing service from the staff and great view on the ocean!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Paula on 11 Jan 2020
Thank you for taking the time to review our hotel we are happy you were comfortable and well fed

10/10 Excellent

eric

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Accueil de Paula. Chambre spacieuse, moderne et propre; largement à la hauteur comparé aux hôtels 3-4 étoiles des environs.
Stayed 4 nights in Feb 2019
Response from Paula on 10 Feb 2019
Merci pour votre bonne critique. Nous sommes impatients de vous accueillir à nouveau à Ocean Villa. Merci pour votre bonne critique. Nous sommes impatients de vous accueillir à Ocean Villa Heights.

10/10 Excellent

MOON HYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이번에는 예약일정보다 하루 먼저 체크아웃하게 되었는데 호텔측의 배려로 하루분의 객실료까지 환불받았습니다. 현지와 호텔스가 연결하는 부분이나 여러므로 호텔스에 만족합니다. 또하나, 이 호텔의 좋은점은 아프리카의 여러호텔과 비교해 볼 때 와이파이가 상당히 잘 터진다는 점입니다. 아뭏든 객실담당 폴라씨도 아주 친절하고 근방 호텔중 추천1위의 호텔입니다.
Stayed 2 nights in Nov 2018
Response from paula on 12 Dec 2018
Thank you Mr moon It is always a pleasure to welcome you to Ocean Villa Heights.

8/10 Good

francesco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una settimana da Relax sulla spiaggia
Hotel pulito e confortevole, da migliorare Wi-fi nelle camere e menù pesce più vario, visto che l'hotel è praticamente sulla spiaggia.

10/10 Excellent

Rolf Inge Nilse, Orkanger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget trivelig hotell. Barnevennlig..
Fortreffelig service. Reneste hotell bassenget jeg har satt. Renhold hver kveld av bassenget. Barnevennlig. Ypperlig beliggenhet nært stranden og kort taxitur til Senegambia og Serekunda.
Response from Esta on 2 Jun 2015
Dear Mr. Nilse. Thank you very much for your great review, really appreciated. Kind Regards Esta

4/10 Poor

Fanfan, Bordeaux

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel tres bruyant
Je n'ai eu aucune des prestations pour lesquelles j'avais paye : pas de petit dejeuner complet, pas de cafe, pas de lumiere la plupart du temps car generateur coupe par economie, draps pas changes, ni gel douche ni shampoing, pas d'eau chaude.... La piscine est occupee par les enfants des proprietaires, bowling en plein air sous les balcons ou la proprietaire joue avec ses enfants et tout cela en poussant des cris en permanence en plus du bruit des boules et des quilles. Des ordres hurles des le matin de bonne heure.... Jamais de calme. Le manque absolu de repect. Des ouvriers en permanence dans ma chambre, un defile constant pour rien. Je pourrais ecrire un roman !