Front of property

Reviews of Barceló Raval

4.5 out of 5
Barceló Raval
Rambla del Raval, 17-21, Barcelona

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1014 reviews" "
Rating 8 - Good. 278 out of 1014 reviews" "
Rating 6 - Okay. 87 out of 1014 reviews" "
Rating 4 - Poor. 38 out of 1014 reviews" "
Rating 2 - Terrible. 25 out of 1014 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great stay, missed having a proper pool which was only disappointment. Room and main areas were very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dunstan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, Barceló Raval was a great hotel. The front desk staff was polite and kind throughout my entire stay. Mar checked me in, she is super nice and thorough. She recommended the breakfast for my 7-night stay and I am so glad that she did!! Their breakfast is a delicious buffet of hot and cold food and beverage options, trays of cured meats, cheeses, fruits, etc. it was totally worth the cost and a time saver. My room was clean and the house keeping staff cleans daily - they don’t interrupt you - they seem to know when you are not in the room and they take care of business. The rooftop is nice place to relax and hangout. The location was good. It is a 5-7 minute walk to La Rambla and about 15 minutes to Placa de Catalunya, the Gothic Quarter or Rambla de Mar. Lastly, to my surprise, on the day of my birthday, the staff put a birthday card and brownie in my room. A thoughtful gesture. 5 Star! I would stay here again.
Stayed 7 nights in Mar 2024
Response from Dirección / Hotel Management on 27 Mar 2024
Dear Dunstan, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed the breakfast options and found them to be a delightful start to your day. It's wonderful to know that the cleanliness of your room met your expectations and our housekeeping team was able to provide their services without disturbing you. The positive feedback regarding the rooftop and its relaxing atmosphere is much appreciated, as we strive to offer our guests exceptional places to unwind. Your satisfaction with our location, conveniently situated close to La Rambla and other attractions, is gratifying to hear.We're also touched by your acknowledgment of the thoughtful gesture from our staff for your birthday. It's gestures like these that we hope make stays memorable.We look forward to welcoming you back for another memorable experience.Best wishes,Carlene GarcíaDirección / Hotel Management

10/10 Excellent

bethsabet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has modern flare, with water closets and exposed showers appropriate for couples mostly. The restaurant has great breakfast spread and delicious dinner options. A 15 min walk to highend stores and a 5 min walk to la rambla for affordable souvenirs. Unfortunately the hotel is placed in a sketchy area with a nightwatch circling in the evening and police car stationed at plaza. So at night take a taxi out and straight to door of hotel when coming back for the evening. This is my second stay at this hotel and for the hotel itself 5 stars but the area has changed for the worst it gets 3 stars just becasue of closeness to city center. But the area is not desirable and does not feel safe. May not be returning for a 3rd stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Desiree, SAN DIEGO

Travelled with partner
Disliked: Staff & service
Stayed 7 nights in Mar 2024

4/10 Poor

Benjamin

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was a modern hotel
Stayed 2 nights in Mar 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 20 Mar 2024
Dear Benjamin,Thank you for taking the time to share your feedback.We are failing to see how your experience with us could have been improved on our behalf. Please do not hesitate to reach out to us directly if there is anything we can do for you, as we strive to enhance our performance every day. We are very sorry that this was not proven right during your visit.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

10/10 Excellent

Silvija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great , good location, very nice and clean . Very friendly staff. We had great stay .
Stayed 2 nights in Mar 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 19 Mar 2024
Dear Silvija,Thank you for your positive feedback.It's wonderful to hear that you found our location convenient, and that the cleanliness and hospitality met your expectations. Your kind words about our staff are greatly appreciated, and we're thrilled that you had a great stay. Our team strives to provide a friendly and welcoming atmosphere, so it's rewarding to know we succeeded during your visit. Furthermore, your satisfaction with the room amenities confirms our dedication to offering a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back on a future occasion.Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

6/10 Okay

Heridel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The surrounding areas were not great.
Stayed 2 nights in Feb 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 4 Mar 2024
Dear Heridel,Thank you for reviewing your stay with us.We regret you felt our strategic neighbourhood was not what you were expecting but can assure you that it is quite safe. We are located in a vibrant part of the city, with lots of gastronomic and cultural options to satisfy all preferences.We very much hope that we may be able to welcome you back in the future. With very best wishes,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

10/10 Excellent

Maikel D. Alpizar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Feb 2024

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was very welcoming and friendly. The upgrade room was definitely a plus. The roof top 360 terrace was an amazing spot for sunrise and sunsets with great views of the city.
Stayed 3 nights in Feb 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 19 Feb 2024
Dear Larry, Thank you very much for your kind feedback.We are thrilled to hear that our staff made a great impression with their welcoming and friendly demeanor. It's also fantastic to know that the room upgrade added positively to your experience. The 360 terrace is indeed a special feature of our hotel, and we're glad you enjoyed the breathtaking views during sunrise and sunset.We look forward to welcoming you back for another memorable experience.Best wishes,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

6/10 Okay

Fernando

Travelled with family
Good location
Stayed 1 night in Feb 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 16 Feb 2024
Dear Fernando,Thank you for your review.We are happy that you found our location ideal for your needs.We are a bit taken aback by your overall score as we are not able to see what could have been better during your stay with us. We would love to hear more about how your stay could have been improved, so please, do not hesitate to contact us directly so we can learn from our mistakes and not repeat them in the future.We hope to welcome you back in soon. Best wishes,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

10/10 Excellent

Kali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We honestly loved staying here. The staff are amazing, the hotel is great and super comfortable, the bar is good and the location is great because everything is walkable - what is not great is the area immediately around the hotel. It definitely was a place where you needed to be aware when you are walking back late at night. We were told that as long as you walked with a purpose, no one would bother you and no one did.
Stayed 3 nights in Jan 2024

8/10 Good

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free bottle of wine was a small bottle and I didn’t get a room upgrade. The room was fairly small but well designed. Our curtains didn’t open, which was strange. Cool rooftop bar though
Stayed 2 nights in Feb 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 5 Feb 2024
Dear Ellie,We appreciate that you took the time to share your experience with us.We're sorry to hear about the issues you experienced with the room size and the curtains. We continually strive to offer comfortable accommodations and we regret that we fell short of your expectations in this regard. Please note that the curtains in our rooms are electric, meaning that you have a couple of buttons by your bed to open and close them. Your feedback regarding the wine and room upgrade has been noted for future improvements.It's delightful to learn that you enjoyed the rooftop bar, and we're glad that the overall cleanliness and condition of the hotel, as well as the service provided by our team, met your standards.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

10/10 Excellent

Rakeem

Liked: Cleanliness, staff & service, property conditions & facilities
Nice inside, outside wasn’t the best at night but was safe for the most lart
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 5 Feb 2024
Dear Rakeem,Thank you for your review.We note your comments regarding the exterior at night; while we're located in a vibrant part of the city, we understand that impressions can vary and we always strive to ensure our guests feel comfortable and secure. We're thrilled to hear that you found the room cleanliness, hotel condition, and service to meet your expectations and appreciate the perfect scores you've given in these areas. Our team works diligently to maintain our high standards and it's rewarding to know that this has contributed positively to your stay.We look forward to welcoming you back.Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

10/10 Excellent

Stephen Balraj Singh

Stayed 2 nights in Jan 2024

8/10 Good

Jason, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had no problems at all just i’ve been to better places but with that said i was attend perfect
Stayed 2 nights in Jan 2024

6/10 Okay

asnay

Travelled with family
Liked: Cleanliness, staff & service
Cockroach, shower in handicap room does not drain properly, door locks get stocked,
Stayed 6 nights in Dec 2023
Response from Dirección / Hotel Management on 29 Jan 2024
Dear Guest,Thank you for reviewing your stay with us.We are truly sorry to hear about the issues you encountered with the shower drainage and door locks. We always aim to maintain our facilities in top condition and regret any inconvenience these may have caused. It's gratifying to see that you were satisfied with the cleanliness of our rooms, which is always our main priority, and the level of service provided by our team.We also appreciate your positive rating on our room amenities, which are designed specially for the Barceló brand with organic ingredients.We'll be pleased to welcome you back.Best regards,Carlene GarcíaGeneral ManagerDirección / Hotel Management

8/10 Good

Marli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooftop bar with a great view! Cleaners were lovely and very helpful always had a clean room and fresh bedding everyday. We had a meal in the hotel one evening and one staff member was very rude and snobby towards us however the other staff in restaurant I couldn’t fault. Also when checking out they got our fee wrong and charged us and extra €25 luckily we got a refund apart from that the hotel is lovely
Stayed 3 nights in Jan 2024
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 24 Jan 2024
Dear Marli,We appreciate that you took the time to share your experience with us.We are truly sorry to hear about the less than satisfactory service you received from a member of our restaurant staff, as well as the misunderstanding regarding your fee upon checkout. Please rest assured that these incidents do not reflect our usual standards. We are glad, however, that you enjoyed the cleanliness of your room and the helpful nature of our cleaning team.It's also great to know that you found the rooftop bar to be a highlight with its breathtaking views, and we appreciate your kind words about the overall condition of our hotel.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

8/10 Good

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to the love the place but I just couldn’t get offer the cage on the windows blocking my view but everything else was great.
Stayed 10 nights in Jan 2024

10/10 Excellent

Ehsan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area of the hotel might not be suitable for everyone but the location of the hotel is central and close to everything. Lots of dining and shopping options near the hotel. The hotel itself from inside is beautiful and the breakfast is really good. The staff is extremely helpful and courteous. Definitely recommend it!
Stayed 4 nights in Jan 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Centrally located and fabulously staffed/decorated! Marvelous rooftop bar with spectacular views!
Stayed 4 nights in Jan 2024

10/10 Excellent

Emilia, Belen Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except for the area around the hotel ! Love the rooftop !
Stayed 2 nights in Jan 2024

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is a family room. There is only a glass door with the shower base, which is not convenient.
Stayed 4 nights in Dec 2023

6/10 Okay

Ronda

Travelled with partner
Liked: Cleanliness
We enjoyed our stay . It could be better in many ways. The hotel price was expensive. Could be new years prices .
Stayed 4 nights in Dec 2023
Response from Dirección / Hotel Management on 3 Jan 2024
Dear Ronda,We appreciate that you took the time to share your experience with us.We are sorry to read that your stay did not completely meet your expectations. Your satisfaction is very important to us and we ask that guests make us aware of any issues or concerns during their stay so that we may find an immediate solution. We regret that the room rates were not quite to your satisfaction, however, we would like to take the chance to inform you that our prices are in line with other hotels in the area.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Carlene GarcíaGeneral ManagerDirección / Hotel Management

8/10 Good

Katie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Grace

Stayed 8 nights in Dec 2023

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooftop 360 views and vibes
Stayed 2 nights in Dec 2023

8/10 Good

Xian qiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel, good location, friendly staff, but I am not a fan on open washroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Keyimani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. The ambiance is top tier, room was comfortable and staff was friendly. The hotel was only five minutes from La Ramblas and had many things around it to make your stay comfortable. I’ll stay here many more times!
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, all around would repeat
Stayed 1 night in Dec 2023

10/10 Excellent

Maria Del Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Riccardo

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, just minutes walk from the Rambla
Stayed 3 nights in Dec 2023
Response from Dirección / Hotel Management on 13 Dec 2023
Dear Guest,Thank you for taking the time to review your stay.We are glad that you enjoyed your stay with us and that our team members added to this experience positively. We are also pleased to know that you found our location ideal for your requirements.The entire team look forward to welcoming you back for a future visit.Kind regards,Carlene GarcíaGeneral ManagerDirección / Hotel Management

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the best location in Barcelona
The hotel is good and has an enviable Rooftop bar. The location is not the best. Rambla Raval is very dirty and at night we feel unsafe.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffre Jerome, Lake Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, staff was friendly and helpful, breakfast was awesome!
Stayed 3 nights in Nov 2023
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 4 Dec 2023
Dear Jerome, Thank you very much for your kind feedback.We're delighted to hear that our staff's friendliness and helpfulness contributed to an excellent stay. It's great to know you thoroughly enjoyed our breakfast offerings, which are part of our B-LikEat concept, focusing on healthy and high-quality ingredients. Your compliments on room cleanliness and overall hotel condition are much appreciated, as we strive to maintain the highest standards for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

8/10 Good

Maria Del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beakfast buffet Is amazong
Stayed 1 night in Dec 2023

10/10 Excellent

Dereck

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing had no issues

10/10 Excellent

Tamara Perez

Stayed 4 nights in Nov 2023

8/10 Good

Dinesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spotlessly clean property, good leisure activities and within easy reach of takeaways, restaurants, shops and large department stores and the Metro. La Rambla is a stone throw away and the beach is easily accessible via a scenic walk or Metro transport.
Stayed 3 nights in Nov 2023
Response from Dirección / Hotel Management on 21 Nov 2023
Dear Dinesh, Thank you very much for your kind feedback.We're delighted to hear that the cleanliness and leisure offerings at our property met your expectations, and that our location provided convenient access to dining, shopping, and transportation. It's wonderful to know that the proximity to La Rambla and the beach enhanced your stay, offering both a vibrant city atmosphere and the tranquility of a seaside stroll. We appreciate your high ratings on room cleanliness, hotel condition, service, and room amenities. Our team strives to maintain the highest standards, and your feedback is a testament to their efforts. Should you choose to visit us again, we look forward to providing another memorable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Carlene GarcíaGeneral ManagerDirección / Hotel Management

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and rooftop bar and view
Stayed 6 nights in Nov 2023
Response from Dirección / Hotel Management on 21 Nov 2023
Dear Douglas,Thank you for your review.We're delighted to hear that the panoramic views from our rooftop bar made a lasting impression and that the cleanliness and condition of our hotel met your high standards. We take great pride in maintaining our facilities and ensuring that our guests enjoy a memorable stay. Your commendation of our service is greatly appreciated, and we strive to offer exceptional experiences for all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable visit.We hope to see you again in the future. Kind regards,Carlene GarcíaDirectoraDirección / Hotel Management

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything,always a taxi in the front,employees always ready to help you.In my next trip to Barcelona I will probably stay there again
Stayed 10 nights in Nov 2023
Response from Dirección / Hotel Management on 21 Nov 2023
Dear Clara,Thank you for your positive feedback.We're delighted to hear that our strategic location contributed to the convenience of your stay, with easy access to transportation and our attentive staff at your service. It's wonderful to know that our commitment to guest satisfaction resonated with you and that you are considering us for your next visit to the city.We look forward to welcoming you back on a future occasion.Best regards,Carlene GarcíaGeneral ManagerDirección / Hotel Management

6/10 Okay

Myo

Travelled with partner
Liked: Staff & service, amenities
50/50 for hotel location. 15 minutes walk to Rambla, plenty of restaurants nearby however don’t think in our opinion safe to be out late at night. Could have chosen different location if the value was the same.
Stayed 3 nights in Nov 2023
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 17 Nov 2023
Dear Myo,We appreciate that you took the time to share your experience with us.We appreciate your recognition of our convenient location, surrounded by a variety of dining options, and just a short stroll from the bustling Rambla. It's wonderful to hear that our services met your expectations, with particular satisfaction in room amenities and the assistance provided by our team. We understand your concerns regarding the area's atmosphere at night. The safety and comfort of our guests are of utmost importance to us, and while we are situated in a lively urban district, we always encourage guests to take the usual precautions as they would in any major city. For future visits, we would be more than happy to suggest alternative routes or assist with transportation options to ensure your peace of mind.We do hope we will see you again on a future visit. Kind regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

2/10 Terrible

ERIC

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 4 and made a mistake when reserving the property and accidentally put 3 vs 4. At the time of check-in, they refused to give us the keys unless we paid 900 Euros more for one more child under 10. They said this was the only option given they were at full capacity. The staff person at Barcelo Raval in Barcelona named Julia told me that if Expedia would refund then Barcelo would accept. She then let me use your phone to call Expedia and when they spoke to her, she refused the refund and laughed in my face saying, “I will not refund you unless my manager approves”, contradicting her earlier statement. We then called the Manager and visited in person - he said to e-mail him and they would look into it. It had now been over 2-months and still not word and out 800 Euros.
Response from Dirección / Hotel Management on 21 Nov 2023
Dear Eric,Thank you for taking the time to share your feedback, although it is very unfortunate and we regret that you and your family didnt get to stay at our hotel. We are sorry that the solutions provided during arrival were not satisfactory. We understand that any misunderstanding or misscommunication at check-in can be frustrating, and we strive to ensure clear communication with our guests at all times, specially with critical or complicated situations. As we tried to explain on arrival and over the phone, the maximun ocupancy of the room type booked is three person, please understand that not only for safety reasons but also to be able to guarantee a quality service and comfort to our guest, we cant override this assignated capacity of the rooms. On your arrival we tried to find the best possible solution for you and your family to enjoy your stay with us, which based on the available rooms was to offer a second room for our best available rate consideraing the situation. It is regrettable that this was not to your satisfaction as we didnt have rooms for 4 people available.We sincerely hope for your understanding on this matter and hope to have the opportunity to be at your service in the future.With kindest regards,Carlene García,General ManagerDirección / Hotel Management

10/10 Excellent

Melanie Schildt

Stayed 3 nights in Nov 2023

6/10 Okay

Denbigh

Travelled with partner
Liked: Cleanliness, staff & service
I am not sure how this is considered a 4 star hotel. The decor is the only thing that appears 4 star. They have an entire wall as a window but you’re looking out at run down apartments. The neighbourhood is sketchy, we felt safe enough but others may not. The breakfast was poor. The roof top bar was overrated and expensive. The pool is just a un heated water feature. Like a pond really. Overall the hotel was fine but I don’t feel the ratings or information are proper descriptions of the hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that didn’t like was the metal around the building as spoilt the view of the amazing view of the city. And tv didn’t work. Except from that everything else we loved during our stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous funky spot with fantastic views. The “pool” seems more like a fountain - but everything else about this place was fantastic!
Stayed 3 nights in Nov 2023

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding and the property is in a great area close to everything.
Stayed 3 nights in Sep 2023
Response from Gabrielly Lacey Adjunta a Dirección / Assistant M on 1 Nov 2023
Dear Douglas, Thank you very much for your kind feedback.We are delighted to hear that you found our staff outstanding and appreciated our prime location close to many attractions. Our team always strives to provide excellent service to ensure a memorable stay for our guests.It is also great to know that you were satisfied with the cleanliness of your room, the hotel's condition, and the room amenities. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Gabrielly LaceyAdjunta a Dirección / Assistant Manager