Smelt like sewer in our room, had to keep windows open. Shower head had to be held the whole time or bathroom flooded - learned this the hard way. Needed all but 1 of the towels to clean up the water before anyone in my group got to shower. Asked the cleaning staff for more towels as ours were soaked, she brought me to the front desk as she did not know English. Talked to guy at front desk and explained the situation and was told we needed to wait until cleaning staff cleaned our room for the day (did not need room to be cleaned as we only stayed 2 nights and spent most of our time being tourist) and the cleaning lady was standing right next to us during this conversation or I could pay more for extra towels. Decided to not pay any extra and wait until staff came to our room on their own. Went out for the day and came back and the staff hadn’t been to our room. Asked for more towels at 7:30 pm and explained staff never came. Front desk stated the cleaning staff was gone for the day and we needed to wait until 7:30 am the next day until cleaning staff got there for more towels. Checked out at 11 am and never got towels. Showered at the next hotel instead. Our room looked nothing like the photos we looked at, very outdated, uncomfortable bed, paper thin pillows. They force you to leave your key at the front desk every time you leave the hotel for “security.” Horrible experience. Would not recommend to anyone.