- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
2 days before my arrival, I was notified the spa is closed. Two days later I arrived, the spa was still closed. At Check in, the staffs spoke little English but only managed to get the key. Inside the room, the room was nice but apparently looks like a Mediocre renovation .. The AC was not working. Picked up the phone to call front desk but it was not working. When down stairs and I was told they would send someone. I left, spend time with family and returned the next day AC is still not working. Picked up the phone to call, phone is not working.. long story short... someone came to repair said they will spend someone No One CAME!!! ended up sleeping in hot room. At checkout, no one seemed to know or speak English to tell me the staff name.