Interior

Reviews of Hotel Granados 83, a member of Design Hotels

4 out of 5
Hotel Granados 83, a member of Design Hotels
Enrique Granados 83, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish and discrete. Interesting style and design with industrial and modern Barcelona elements. Staff are knowledgeable and friendly without being intrusive. Located on a lovely street with multiple elegant restaurants and cafes nearby. We will return.
Stayed 7 nights in Feb 2024
Response from María Rosa Castillo, General Manager on 20 Feb 2024
Dear Catherine,Thank you for sharing your review.It pleases us immensely to hear that the style and design of our establishment resonated well with you, reflecting the unique blend of industrial and modern elements that Barcelona is known for. Our team is delighted to have provided you with friendly and knowledgeable service that enhanced your stay. We're also thrilled that our central location amidst elegant restaurants and cafes contributed positively to your visit.We look forward to seeing you again on your next stay.Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024
Response from María Rosa Castillo, General Manager on 21 Mar 2024
Dear Timothy,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon.Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

Karim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely amazing - would definitely recommend!
Stayed 2 nights in Dec 2023
Response from María Rosa Castillo, General Manager on 18 Dec 2023
Dear Karim,Thank you for such a positive review.It's wonderful to hear that you found the room cleanliness, our hotel's condition, the service provided, and the amenities to be impeccable. We're thrilled that our team's efforts to maintain a pristine environment and offer top-notch amenities have contributed to your positive experience.We look forward to welcoming you back on a future occasion. Best wishes,María Rosa Castillo, General Manager

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel. In a good location. Drains in bathroom would welcome a slash of bleach. Hotel lacks atmosphere. Breakfast is pleasant, but with radom charges for a sausage ? Lobby bar is very small and unappealing. You have to telephone for service at the bars, despite Hotel reception and lobby staff (who are not busy) can see you waiting. Overall nice stay, just needs to be more attentive to guests.
Stayed 2 nights in Oct 2023
Response from María Rosa Castillo, General Manager on 3 Nov 2023
Dear Jason,Thank you for taking the time to share your feedback.We are glad to hear that you found our location convenient and enjoyed your stay overall. However, we apologize for any inconvenience you may have experienced with the bathroom drains. Our housekeeping team ensures the cleanliness of our rooms daily, and we will address this issue with them.We appreciate your feedback regarding the atmosphere and service at our bars. Our Terrace bar is available during the summer season, and we also have our G Bar in the lobby area. We understand that waiting for service can be frustrating, and we will work on improving our attentiveness to guests' needs. As for the breakfast charges, we offer a variety of options, including à-la-carte hot products, and we will review our pricing to ensure clarity and fairness.We hope you will return to enjoy these improvements first hand.Best wishes,

6/10 Okay

Ramon

Business traveller
Liked: Cleanliness, staff & service
The hotel is very well located with several options for dining, transportation and enjoy walking around. The hotel is nice, but a little bit dark inside and specially the rooms. Staff is friendly as well. During my stay, one of the elevators broke down for three days.
Stayed 4 nights in Oct 2023
Response from María Rosa Castillo, General Manager on 31 Oct 2023
Dear Ramon,We are grateful for your kind review.We are glad to hear that you appreciated our convenient location and friendly staff. Our hotel is indeed situated in the heart of Barcelona, surrounded by numerous dining, shopping, and transportation options.We apologize if you found the lighting in your room to be insufficient. Our rooms are designed with a light ambience variation system to create a relaxing atmosphere, and our reception team is always available to assist with any adjustments needed. We also regret the inconvenience caused by the temporary elevator issue during your stay. Rest assured that our maintenance team worked diligently to resolve the problem as quickly as possible.It would be a pleasure to welcome you again. Kindest regards,

10/10 Excellent

Vince

Travelled with partner
Liked: Amenities
Great property in a great location.
Stayed 2 nights in Oct 2023
Response from María Rosa Castillo, General Manager on 16 Oct 2023
Dear Vince,Thank you for positively reviewing your experience.We are delighted to hear that you enjoyed our convenient location and facilities.We look forward to welcoming you back. Best wishes,María Rosa Castillo, General Manager

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient from airport by train, as well as to Gaudi properties, food and drink. Our room was not available until an hour and a half after checkin time, which was unfortunate for our napping ability so our initial evening plans were shot. The hotel was attractive, clean and desk staff were helpful. The pool is smaller than it appears in photos, but a nice amenity in the heat, and you can use the bathrobes provided as coverups. Afternoon siestas were not possible as that’s when cleaning staff were active, and by active I mean super loud in the hallways. We requested two beds - it was two single mattresses side by side, with separately tucked in sheets, which wasn’t actually an issue for us. Air conditioning is controlled by the front desk, but when we asked for it to be a bit cooler, they changed it immediately for us. The bathrooms are modern, but I suggest you close the doors when not in use as the drains made lots of noise when other rooms were showering etc. Lots of nice toiletries provided. Blackout blinds were a delight! We didn’t eat at the restaurant, but it looked nice. Two elevators so we never had to wait. Overall a positive experience.
Stayed 5 nights in Sep 2023
Response from María Rosa Castillo, General Manager on 26 Sept 2023
Dear Rebecca,Thank you for taking the time to share your review.We are glad to hear that you found our location convenient and appreciated the cleanliness and attractive design of our hotel. Our team is always happy to assist our guests and we are pleased that you found them helpful during your stay.We apologize for the delay in your room's availability upon check-in and any inconvenience it may have caused. We understand the importance of rest after a long journey. Regarding the noise from the cleaning team, we will address this issue with our team to ensure a more peaceful environment for our guests.We appreciate your understanding of our air conditioning system and are glad that our front desk was able to adjust the temperature to your preference. Our rooms are equipped with blackout blinds to ensure a comfortable sleep, and we are happy that you enjoyed this feature.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Granados 83! Great location with lots of restaurants and transportation available. Nice rooftop bar to enjoy an evening cocktail as well. Rooms were quite stylish as well. Would definitely stay here again!
Stayed 3 nights in Sep 2023
Response from Manager on 18 Sept 2023
Dear Todd,Thank you for positively reviewing your experience.We are thrilled to hear that you enjoyed our central location, surrounded by numerous restaurants and transportation options. It's great to know that you appreciated our stylish rooms and the rooftop bar, which offers a relaxing spot for an evening cocktail.We are delighted that you had a fantastic stay with us and we look forward to welcoming you back on your next visit to Barcelona.Best wishes,

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the hotel was extremely clean.
Stayed 4 nights in Sep 2023
Response from María Rosa Castillo, General Manager on 18 Sept 2023
Dear Louise,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our staff to be friendly and the hotel extremely clean. Our team takes great pride in maintaining a high level of cleanliness and providing exceptional service to our guests.We hope to have the opportunity to welcome you back in the future. Kind regards,María Rosa Castillo, General Manager

8/10 Good

Grako, hartsdale

Travelled with partner, Travelled with group
Liked: Cleanliness
Our room 504 windows could get fully closed the handle was missing and considering a nightclub is infront was a little noisy at night. Another thing is the airco, not really working just -4 degree to the outside temperature bus was too hot, missing power.
Stayed 2 nights in Sep 2023
Response from María Rosa Castillo, General Manager on 9 Sept 2023
Dear Grako,Thank you for your review.We are glad to hear that you found our room clean and appreciate your feedback on this aspect.We apologize for the inconvenience you experienced with the window handle and the noise from the nightclub. We will address this with our maintenance team. Regarding the air conditioning, our system is designed to maintain a comfortable temperature, and we are sorry if it did not meet your expectations. We will have our maintenance team look into this also to ensure a better experience for our future guests.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Helen, Cheltenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the style of hotel and lovely comfy beds. Perhaps a longer walk to Placa Catalunya than expected.
Stayed 4 nights in Aug 2023
Response from María Rosa Castillo, General Manager on 29 Aug 2023
Dear Helen,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our design and your comfortable bed.We understand, however, that our hotel might be a little further away from Placa Catalunya than expected; our team are always willing to assist with public transport, should you require this.We appreciate your feedback and would be delighted to welcome you back in the future.Warm regards,María Rosa Castillo, General Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luxury oasis in the best neighborhood in Barcelona. I have stayed here again and again.
Stayed 8 nights in Aug 2023
Response from María Rosa Castillo, General Manager on 28 Aug 2023
Dear Gregory,Thank you for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Victoria, Staten Island

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the property was very unique. The room was a little small and the floorboards were a bit uneven but otherwise very nice and clean. It did take a couple of days for us to get an iron which made dressing to go out a bit harder. The staff was very friendly and were able to take care of most of our needs.
Stayed 2 nights in Aug 2023
Response from Manager on 28 Aug 2023
Dear Victoria,Thank you for taking the time to share this feedback.We are delighted to hear that you appreciated the unique design of our property and found our team to be friendly and helpful.We apologize for any inconvenience you experienced with the room size and the floorboards. As a hotel located in the city centre, we have optimized our space to offer a variety of room sizes, including larger duplex and family suites. We also apologize for the delay in providing an iron during your stay. Please note that we do offer laundry and ironing services for our guests' convenience. We will take your feedback into account to improve our services in the future.We hope that you will stay with us again in the future. Best wishes,

8/10 Good

Robert, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel with a cool lobby. Staff is very attentive and friendly. Our room was clean and well decorated. Only thing keeping it from 5 stars is the bathroom. It’s very pretty but not very functional. Couldn’t figure out how to get a good temperature for the shower.
Stayed 1 night in Aug 2023
Response from Manager on 9 Aug 2023
Dear Robert,Thank you for this review of your recent stay.We are delighted to hear that you found our hotel stylish and appreciated the attentive and friendly service provided by our staff. It's great to know that you enjoyed the clean and well-decorated room during your stay.We apologize for any inconvenience you experienced with the bathroom functionality. Our team is always available to assist with any issues or provide guidance on how to use the facilities, such as adjusting the shower temperature. Your feedback is valuable to us, and we will take it into consideration for future improvements.We do hope to welcome you back for an improved experience. Best wishes,

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetic and the customer care. The Hotel Granados 83 stands on a leafy street in a neighbourhood that manages to be both quiet and surrounded by buzzy restaurants. It is well-connected for metro, taxi with upmarket shopping and Gaudí masterworks an easy walk away. We loved it.
Stayed 11 nights in Jul 2023
Response from Manager on 28 Jul 2023
Dear Caroline,Thank you for sharing this review.We are delighted to hear that you appreciated the aesthetic and customer care provided by our team. It's great to know that you enjoyed our location on a quiet, leafy street surrounded by buzzing restaurants, as well as the easy access to metro, taxi, upmarket shopping, and Gaudí masterworks.We truly appreciate your kind words and are glad that our hotel met your expectations in terms of cleanliness, condition, and service. We continuously strive to provide a comfortable and memorable stay for our guests, and it's always rewarding to receive such positive feedback.We look forward to welcoming you back on a future occasion.Best regards,

8/10 Good

Carolyn

Travelled with partner
A three and a half star property charging five star prices
Stayed 6 nights in Jul 2023
Response from Manager on 25 Jul 2023
Dear Carolyn,Thank you for reviewing your stay with us.Our team strives to offer exceptional service to all our guests, and we continuously work on maintaining and improving our hotel facilities.We understand that you felt the pricing was not in line with your expectations. Our hotel is located in a prime area of Barcelona, offering a unique experience with a blend of luxury, art, and comfort. We aim to provide a memorable stay for our guests, and our pricing reflects the quality of our services and the location. We hope that you were able to enjoy the various amenities we offer, such as our terrace, pool, gym, and restaurant, as well as the convenient location in the heart of the city.We hope to welcome you back again.Best regards,María Rosa Castillo, General Manager

8/10 Good

Ariel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 7 nights in Jun 2023
Response from María Rosa Castillo, General Manager on 10 Jul 2023
Dear Ariel,Thank you for this kind review.We are pleased that you enjoyed your stay and that our location was convenient for you.We hope to welcome you back.Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from María Rosa Castillo, General Manager on 26 Jun 2023
Dear Catherine,Thank you for sharing this lovely review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Constantine

Travelled with group
Liked: Property conditions & facilities
I have stayed here many times. I really like the location as it’s away from the crazy crowds but you can walk easily to quality dining and cafes. .
Stayed 2 nights in Jun 2023
Response from María Rosa Castillo, General Manager on 13 Jun 2023
Dear Constantine,Thank you very much for this kind review of your stay.We are delighted to hear that you have enjoyed your stays with us and appreciate our convenient location, away from the crowds yet within walking distance of quality dining and cafes. Our hotel is indeed situated in the Eixample district, close to Passeig de Gracia and surrounded by exclusive shops, restaurants, and terraces, making it an ideal spot for exploring the city.Once again, thank you for your kind words and for choosing our hotel for your visits to Barcelona.We look forward to welcoming you back soon.Best regards,María Rosa Castillo, General Manager

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the room is very clean. The bed is very comfortable after a day of walking around in Barcelona. Staffs are very friendly and helpful. The location is very convenient. I will definitely come back on my next trip to Barcelona.
Stayed 2 nights in May 2023
Response from María Rosa Castillo, General Manager on 16 May 2023
Dear Danny,Thank you for positively reviewing your visit.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We would be delighted to welcome you back on another occasion. All the best,María Rosa Castillo, General Manager

10/10 Excellent

Loretta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful.
Stayed 2 nights in May 2023
Response from María Rosa Castillo, General Manager on 10 May 2023
Dear Loretta,Thank you for sharing this review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to the pleasure of welcoming you back in the future. Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2023
Response from María Rosa Castillo, General Manager on 2 May 2023
Dear Sarah,Thank you for this kind rating concerning your visit.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back. Many thanks again,María Rosa Castillo, General Manager

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - balcony and view. Quality of staff at desk.
Stayed 4 nights in Apr 2023
Response from María Rosa Castillo, General Manager on 17 Apr 2023
Dear Laurie,Thank you for this kind review about your recent visit.Knowing our team were attentive to your needs is very rewarding and will motivate us to continue doing our utmost to ensure our guests enjoy their stay.Wishing you all the best and looking forward to your next visit,María Rosa Castillo, General Manager

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location & plenty of space for a family of 4
Stayed 3 nights in Apr 2023
Response from María Rosa Castillo, General Manager on 11 Apr 2023
Dear Lori,Thank you for such a positive review.We are delighted to hear that we met your expectations. Furthermore, we are happy that you found our location to be ideal for your needs.We all look forward to welcoming you back in the future.Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Gregory

Stayed 8 nights in Mar 2023
Response from María Rosa Castillo, General Manager on 19 Apr 2023
Dear Gregory,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit to our hotel. Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

James, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the family suite. Children loved having their own floor. Staff was friendly and very helpful.
Stayed 3 nights in Mar 2023
Response from María Rosa Castillo, General Manager on 24 Mar 2023
Dear James,We really appreciate this positive review about your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.The entire team look forward to welcoming you back for a future visit.Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from María Rosa Castillo, General Manager on 22 Mar 2023
Dear Humberto,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to the pleasure of welcoming you back again in the future. Many thanks,María Rosa Castillo, General Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel.
Stayed 3 nights in Mar 2023
Response from María Rosa Castillo, General Manager on 9 Mar 2023
Dear David,Thank you for positively reviewing your time at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all hope to welcome you back in the future.Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You’ll Enjoy
Staff was friendly and helpful we arrived late at night and was received with welcoming service helpful with our needs and attentive to our needs
Stayed 1 night in Mar 2023
Response from María Rosa Castillo, General Manager on 8 Mar 2023
Dear Dean,Thank you for this high rating.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.The entire team look forward to welcoming you back for a future visit.Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel
The room was very clean. Strong water pressure. Close to all the main attractions within walking distance. Breakfast was good. We really enjoyed our stay here.
Stayed 4 nights in Mar 2023
Response from María Rosa Castillo, General Manager on 8 Mar 2023
Dear Ashley,Thank you for this positive review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.It is also a pleasure to know that our strategic location helped make your stay enjoyable.We hope to see you again. Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from María Rosa Castillo, General Manager on 6 Mar 2023
Dear Alex,Please accept our sincere thanks for this high rating.We are delighted to hear that we met your expectations; this positive review inspires us to continue upholding our high standards.We hope to welcome you back in the future.Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel. Rooms are well appointed with comfortable beds and good heating / air con. The bathrooms have a glass wall which might be a problem if at the beginning of a relationship. Very stylish. Breakfast is very good and although it doesn’t look like there’s a lot on offer they cook eggs to order as part of the deal. Staff are very friendly and put up with my appalling attempts at speaking Spanish.
Stayed 1 night in Jan 2023
Response from María Rosa Castillo, General Manager on 25 Jan 2023
Dear Timothy,Thank you for taking the time to share your review.We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our team who work hard to ensure that every guest has the best experience possible. Your positive feedback inspires us to continue with our efforts. It is also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.We are looking forward to welcoming you again.Best regards,María Rosa Castillo, General Manager

10/10 Excellent

Karmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior. Great accommodations. Had black out curtains. Great location, only 25 minute walk to the sagrada family and close to many others. Taxi location is right outside the hotel. Staff was helpful.
Stayed 3 nights in Jan 2023
Response from María Rosa Castillo, General Manager on 24 Jan 2023
Dear Karmel,Thank you for taking the time to share your opinion with us.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to seeing you on your next visit to our hotel. Best wishes,María Rosa Castillo, General Manager

4/10 Poor

Zarko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023
Response from María Rosa Castillo, General Manager on 23 Jan 2023
Dear Žarko,Thank you for taking the time to share your feedback.We are sorry we were not able to meet all your expectations and would appreciate a private message with more details.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,María Rosa Castillo, General Manager

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from María Rosa Castillo, General Manager on 2 Jan 2023
Dear Karina,Thank you for sharing your opinion of your stay with us.We are delighted that you had such an enjoyable stay with us and appreciate your positive evaluation of our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you again. Best regards,María Rosa Castillo, General Manager

10/10 Excellent

Ernesto, Miami Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying in this hotel for the last 12 years. Excellent service and room confort and close to all Barcelona hilites. Highly recommended
Response from María Rosa Castillo, General Manager on 21 Dec 2022
Dear Ernesto,Thank you for such a great review and for your fidelity.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you for another pleasant stay. Best wishes,María Rosa Castillo, General Manager

6/10 Okay

Fan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel permitting Marijuana smoking
Room on the second floor has an open terrase where the hotel permits it to smoke Marijuana. The smell and smoke will come up to all the rooms with terrase incl. the executive rooms. The reception persuaded us to upgrade to the room where we not only cannot use the balcony but also not keep the door open. And with the spanish law, guests can only smoke in their private closed space. Very unpleasant stay.
Stayed 7 nights in Oct 2022
Response from María Rosa Castillo, General Manager on 21 Nov 2022
Dear Fan,Thank you for taking the time to share your feedback.We are sorry to hear that you were not completely satisfied with your stay. While smoking is permitted on the terrace only when the shades are open, we do work hard to prevent this from inconveniencing our other guests and offer our sincere apologies. We are a non-smoking hotel and there is a penalty for smoking inside. Please do not hesitate to let us know of any concerns at the time so that we can take immediate action.We hope we can provide you with an improved stay in the future.Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Hector

Stayed 8 nights in Sep 2022
Response from María Rosa Castillo, General Manager on 2 Jan 2023
Dear Hector,Thank you for your kind review of your recent stay at our hotel.We are pleased that we were able to meet your expectations.We would love to welcome you back on many more occasions. Best wishes,María Rosa Castillo, General Manager

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t miss the hotel museum!
Hotel is OK, good service and modern with good location. Few details could improve to make it more comfortable such as more ventilation and light to the room and pillow selection; but in general I will recommend it.
Stayed 3 nights in Sep 2022
Response from María Rosa Castillo, General Manager on 5 Oct 2022
Dear Monica,Thank you for leaving us this review of your recent stay.We are pleased that you had a good stay and found our location convenient for your needs.However, we regret to read that you were not entirely pleased with your room. Your comfort is important to us, please do let us know of any issues at the time so we may seek an immediate solution. We do have different pillows available on request. Nevertheless, we have noted your comments for future improvements.We look forward to welcoming you back in the future.Kind regards,María Rosa Castillo, General Manager

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, a decent four star hotel. The walls are thin so we had disrupted sleep nearly all five our nights. The fitness room is two pieces of equipment in a small room, though if you ask they can arrange to use the fitness room at a sister hotel. No wash cloths.
Stayed 5 nights in Sep 2022
Response from María Rosa Castillo, General Manager on 27 Sept 2022
Dear Chad,Thank you for taking the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.However, we're really sorry to hear that you were disturbed during your stay and wish that we'd known while you were here; we'll always do everything that we can to make sure that you're as comfortable as possible.We have duly noted your comment concerning our fitness room; we state on our website and on partner sites that we have an exercise bike and a cardio machine, and as you mention, guests are welcome to use the larger facilities available at our other sites.We hope that we can see you again in the future. Kindest regards,María Rosa Castillo, General Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice hotel in a great location; the rooms are very quiet; there is a swimming pool and a nice bar on the top floor.
Stayed 6 nights in Sep 2022
Response from María Rosa Castillo, General Manager on 14 Sept 2022
Dear Paul,Thank you for this positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are happy that you found our location to be so suited to your needs.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,María Rosa Castillo, General Manager

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three level apartment was well-designed so that the lower level with a sitting room, closet and bathroom was great for lounging, work and cleaning up. The central level was the main bedroom with an upstairs bathroom w/bathtub/shower. The spaces were designed to be bright and open. Outside was a staircase to a lounge area with a narrow lap-pool. The breakfast was very good with a buffet variety of Catalon treats as well as items available for order from the kitchen. The lobby and reception area had a variety of waiting areas with very nice furniture and art. It was a wonderful place to base our explorations of Barcelona. The staff were very helpful with advice about sightseeing and restaraunts.
Stayed 3 nights in Aug 2022
Response from María Rosa Castillo, General Manager on 6 Sept 2022
Dear Karl,Thank you for such a positive review.We aim to create a memorable experience for all our guests, and it is a pleasure knowing we were able to meet your expectations. Your mention of our team's courteous service will encourage us all to maintain our high standards. Thank you once again.It is rewarding to know that you appreciated our unique style. We are pleased we could tempt you with our delicious breakfast buffet.We look forward to seeing you again on another occasion.Best wishes,María Rosa Castillo, General Manager

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, treat yourself to the duplex room
I went for the duplex room, which had the semi private (shared with 3 other duplex rooms). Great to have your own up-stairs lounge to chill when it’s too hot to sit outside (I’m not much of a sun worshiper). I had room service for a few nights, which I realise is a bit much considering that there are so many other restaurants to choose from - but I was a solo traveller, so for me it was ideal :)
Stayed 5 nights in Aug 2022
Response from María Rosa Castillo, General Manager on 12 Aug 2022
Dear Francisco, Thank you for taking the time to share your feedback. We are pleased that you had a pleasant stay and appreciated all we have to offer, we will certainly pass on your kind comments to our team. We are looking forward to welcoming you back for another stay soon. All the best, María Rosa Castillo, General Manager

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Plentiful breakfast.
Stayed 4 nights in Jul 2022
Response from María Rosa Castillo, General Manager on 6 Aug 2022
Dear Alicia, Thank you for such a positive review. We are delighted that you enjoyed your stay with us. Thank you for your kind comments about our style. We look forward to the pleasure of seeing you again in the future. Kind regards, María Rosa Castillo, General Manager

10/10 Excellent

Stephannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel with friendly staff. Nice area with lots of great bars and restaurants, as well as being a short walk to the main Tour Bus route.
Stayed 6 nights in Jul 2022
Response from María Rosa Castillo, General Manager on 26 Jul 2022
Dear Stephannie, Thank you for such a positive review. We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. We look forward to welcoming you back again in the future. Best wishes, María Rosa Castillo, General Manager

10/10 Excellent

Amy, REDDING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful. Wonderful staff. The location couldn’t have been more perfect. We loved everything about our stay.
Stayed 3 nights in Jul 2022
Response from María Rosa Castillo, General Manager on 25 Jul 2022
Dear Amy, Thank you for sharing your review. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We can't wait to see you on your next visit! Kind regards, María Rosa Castillo, General Manager

8/10 Good

Lily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and nice loaction
Nice hotel and good location. I payed extra for a room with balcony which was worth it but just viewed onto a courtyard so not a great view. Staff were friendly and I told them it was my partners birthday and they brought us champagne and chocolates we we really appreciated. Maids were very good. Only thing to say is that the rooftop bar is not open all the time and the shower in the room is in a bath so not the best, if there was a walk in shower I would think higher of it. Overall good stay and location is just outside of the city centre so it’s a 10 min cab or 30 minute walk.
Stayed 4 nights in Jul 2022
Response from María Rosa Castillo, General Manager on 22 Jul 2022
Dear Lily, We would like to thank you for this feedback about your experience in our hotel. It is especially rewarding to know that you received such courteous and professional service from our team. However, we regret that certain aspects of your visit did not meet your expectations. Please let us know if there is a view you would prefer, and we will try to find something more suited to your requirements on your next visit. We apologise for any difficulties you experienced with our bathroom facilities and would like to thank you for bringing this to our attention. We look forward to welcoming you back. Kind regards, María Rosa Castillo, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rooms were really clean and towels were nice and fluffy.
Stayed 3 nights in Jul 2022
Response from María Rosa Castillo, General Manager on 15 Jul 2022
Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay with us and appreciated our high standards. We look forward to seeing you again in the future. Kind regards, María Rosa Castillo, General Manager

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 2022 Barcelona vacation
The hotel Granados 83 is a fantastic place to stay if visiting beautiful Barcelona. Everything in our stay was more than expected. The front desk staff was great, the room was excellent and very clean, and the in hotel food was fantastic as they do offer a traditional western world breakfast in addition to the traditional Spanish breakfast. Very safe neighborhood, but the hotel was a tad difficult to find from the subway station as a first time visitor. Absolutely would stay here again when visiting.
Stayed 2 nights in Jun 2022
Response from María Rosa Castillo, General Manager on 7 Jul 2022
Dear Gerald, Thank you for reviewing your stay at our hotel. It's a pleasure to know that you had a memorable experience with us and appreciated the high standards we strive to uphold. We are glad that our breakfast set you up perfectly for the day. However, we regret that you had difficulties in finding us. Please do not hesitate to contact us for directions or further information on how to locate us; we're always happy to help. We hope that we may have the pleasure of seeing you again in the future. Kind regards, María Rosa Castillo, General Manager

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Extremely helpful and friendly staff. Comfortable room.
Stayed 5 nights in Jun 2022
Response from María Rosa Castillo, General Manager on 5 Jul 2022
Dear Gareth, Thank you for this high rating. We are thrilled to know that you enjoyed your stay with us! Your positive feedback will inspire our team to continue pursuing excellence in all that we do. Thank you once again. We look forward to welcoming you again. Best regards, María Rosa Castillo, General Manager