Standard Triple Room

Reviews of Melia Barcelona SarriĆ 

5 out of 5
Melia Barcelona SarriĆ 
Avenida De Sarria 50, Barcelona, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, just wish it was closer to the main stream and heart of Barcelona. I would stay here again though, great experience overall. Highly recommend if you are looking to stay in this area.
Stayed 1 night in Apr 2024

10/10 Excellent

Kunal

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Martin

Stayed 4 nights in Mar 2024

8/10 Good

Karen sarur de la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Response from Guest Service Department on 7 Feb 2024
Thank you for taking the time to let us know your opinion of your recent stay.It is rewarding to know that you had such a pleasant experience with us.Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back.Kind regards,

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Marta

Stayed 2 nights in Nov 2023

6/10 Okay

Camilo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room had bad smell and noisy
Stayed 3 nights in Oct 2023
Response from Raul Llorente Guest Service Department on 30 Oct 2023
Dear Camilo, Thank you for taking the time to review your stay with us.We are delighted to hear that you appreciated our excellent service and found our room amenities to be satisfactory. Our team always strives to provide the best possible experience for our guests.However, we regret to learn about the issues you faced with the smell and noise in your room. We take all feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure a more pleasant stay for future guests. We apologize for any inconvenience this may have caused during your stay.It would be a pleasure to welcome you back on a future occasion. Best regards,Raul LlorenteGuest Service Department

10/10 Excellent

Shauna

Liked: Amenities, property conditions & facilities
Proximity to everything
Stayed 1 night in Oct 2023
Response from Raul Llorente. Guest Service Department on 10 Oct 2023
Dear Shauna, Thank you very much for your kind review.We are delighted to know that you appreciated our hotel's proximity to various attractions and found our room amenities to be satisfactory. Our location in the Les Corts district indeed offers easy access to GaudĆ­'s works, Camp Nou Stadium, and numerous shopping areas. We take pride in providing our guests with comfortable and well-equipped rooms, featuring DreamMaker mattresses, flat-screen TVs, and Rituals bathroom amenities, among others.We hope you also had the chance to enjoy our international buffet breakfast and the delicious cuisine at our Prezzemolo Restaurant. Our team is always committed to delivering exceptional service, and we are glad that your stay with us met your expectations. We look forward to welcoming you back for another memorable stay in Barcelona.We hope to see you again soon. Best wishes,Raul Llorente.Guest Service Department

6/10 Okay

Itay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I was a one night stay so didnā€™t get to do much but the room was pretty dirty especially the toilet, the size of the room is nice and the shower is nice. Everything is pretty old but I guess itā€™s good for the price and I think itā€™s a good option for a short stay that your not staying in the hotel much. The stuff all are very nice and helpful
Stayed 1 night in Sep 2023
Response from Raul Llorente. Guest Service Department on 2 Oct 2023
Dear Guest,Thanks for letting us know your opinion of your stay.We are glad to hear that you found our staff to be very nice and helpful during your stay. It's always our goal to provide excellent service to our guests. We also appreciate your compliments on the room size and shower.However, we regret to learn that the cleanliness of the room, particularly the toilet, did not meet your expectations. We take cleanliness very seriously and have a daily housekeeping service to ensure our rooms are well-maintained. We apologize for any inconvenience this may have caused and will address this issue with our housekeeping team to prevent it from happening in the future. As for the room's condition, our hotel offers a blend of avant-garde and cosmopolitan style, and while some elements may appear older, we strive to provide a comfortable and enjoyable stay for our guests.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Raul Llorente.Guest Service Department

10/10 Excellent

Rosalba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stuff, tasty breakfast, great to walk around, good transport links.
Stayed 3 nights in Aug 2023
Response from Raul LLorente. Guest Service Department on 6 Sept 2023
Dear Rosalba,Thank you for such a positive review.We are delighted to hear that you appreciated our brilliant staff, tasty breakfast, and convenient location for exploring the city. It's great to know that you found our hotel well-connected with good transport links.We look forward to welcoming you back on a future visit.Kind regards,Raul LLorente.Guest Service Department

10/10 Excellent

Deelsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Raul LLorente. Guest Service Department on 4 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our staff to be friendly and helpful. Our team is dedicated to providing exceptional service to ensure a comfortable stay for our guests. It's also great to know that you appreciated the cleanliness of our hotel and the amenities in your room. We strive to maintain a high standard of cleanliness and offer a variety of amenities to cater to our guests' needs.We look forward to welcoming you back. Kind regards,Raul LLorente.Guest Service Department

2/10 Terrible

Patricio

Travelled with family
Disliked: Staff & service, property conditions & facilities
Do not expect a good hotel
For a 5 star hotel, plenty of things are missedā€¦ - Only 1 bottle of water 33cl at arrival when we were 4 people. Even after asking for more, the first answer was: yes, we give 1 bottle per room. - ask suggestions in the restaurant for The wine, and nobody can give any. - 3 hours without water in the room for technical problems. - no indications in the reservation that SPA is not included (even harder to swallow when have paid 400ā‚¬ for the reservation) - have received a ticket for 2x1 in the reception for entrance in the spa, and only after having used, the SPA front desk ask for full 2 tickets - the interiors and corridors are old
Stayed 1 night in Aug 2023
Response from Guest Service Department on 30 Aug 2023
Dear Patricio, Thank you for taking the time to share your review. We appreciate your kind words about our room cleanliness and comfort. Our DreamMaker mattresses and fiber pillows are designed to provide a restful sleep for our guests. We apologize for any inconvenience you encountered during your stay. We understand that the water issue was not ideal, and we assure you that it was a temporary situation. As for the spa access, we strive to provide clear information about our services and inclusions, and we will review our communication to ensure clarity for future guests. Regarding the restaurant and wine suggestions, we will address this with our team to improve the service we offer. We are also continuously working on updating our interiors to provide a better experience for our guests. Please note that our hotel is committed to providing a high-quality experience, and we will use your feedback to improve our services.We hope you will consider staying with us again in the future. Best regards, Guest Service Department

10/10 Excellent

Benny

Stayed 1 night in Aug 2023

8/10 Good

fernando Emilio

Travelled with family
Liked: Amenities
Nice place and the staff always super friendly and willing to assist
Stayed 2 nights in Aug 2023
Response from Guest Service Department on 8 Aug 2023
Thank you for taking the time to share your opinion with us.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back. Kind regards,

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing overall
Service was excellent from reception to the restaurant. Breakfast buffet was excellent variety and quality. We would like to thank Dani Body at the reception desk for helping us with lost luggage. He was very helpful. Thank you so much Dani.
Stayed 2 nights in Jul 2023
Response from Raul LLorente. Guest Service Department on 8 Aug 2023
Dear Linda,Thank you for such a positive review of your stay.We are thrilled to hear that you enjoyed our excellent service, from reception to the restaurant. It's great to know that our breakfast buffet, offering a variety of quality options, met your expectations. We appreciate your kind words about Dani, our reception staff member, who assisted you with your lost luggage. Our team is dedicated to providing exceptional service to all our guests, and we're glad that Dani was able to help you during your stay.It would be a pleasure to welcome you again. Best regards,Raul LLorente.Guest Service Department

10/10 Excellent

Jorge Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
It was really amazing to stay there
Stayed 5 nights in Jul 2023
Response from Guest Service Department on 29 Jul 2023
Thank you for this positive feedback. We are thrilled to hear that you found our hotel amazing and appreciated the cleanliness, condition, and service provided by our staff. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay, and it is always rewarding to receive such positive feedback. Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 Excellent

Louis Egyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Guest Service Department on 19 Jul 2023
Gracias por su tiempo y comentario.Saludos,

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 2 nights in Jul 2023
Response from Guest Service Department on 15 Jul 2023
Thank you very much, we are very thankful

2/10 Terrible

Sofia

Stayed 1 night in Jun 2023
Response from Guest Service Department on 15 Jul 2023
Gracias por elegirnos, estamos muy agradecidos.

2/10 Terrible

Xiaonan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Guest Service Department on 6 Jul 2023
Gracias por visitarnos, y por su valioso tiempo.

10/10 Excellent

CLETIS, MORENO VALLEY

Travelled with family
fantastic with breathtaking views. Only downside was the air conditioning was not working in our room, we were out late and only staying 1 night so didnā€™t bother to ask about fixing it
Stayed 1 night in Jun 2023
Response from Guest Service Department on 15 Jun 2023
Thank you for your review of your recent stay with us we really appreciate it. We are glad to know your experience was enjoyable. We are however sorry to hear of the issues with the air conditioning system and we regret that you had not made us aware of this while on-site; as our maintenance team would have happily intervened and made your stay with us more comfortable.We look forward to seeing you again. Best wishes

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing . Great breakfast and lovely room
Stayed 2 nights in Jun 2023
Response from Guest Service Department on 9 Jun 2023
Thank you for taking the time to review your recent stay. We take pride in catering to our guestsā€™ needs the best way we can and appreciate your kind words, we will be sure to share your feedback with the team. We are also happy to hear that our breakfast helped to start your day off the right way.We look forward to welcoming you back. Kind regards,

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful elegant hotel
Wonderful! Best hotel in Barcelona
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive and helpful. Hotel was spotless.
Stayed 1 night in May 2023
Response from Guest Service Department on 2 Jun 2023
Our sincerest thanks for this positive review of your stay at our hotel. We are happy you had an enjoyable stay with us and that you appreciated our high standards.We hope to welcome you back.Best wishes,

2/10 Terrible

Jose, San Diego

Travelled with group
Disliked: Cleanliness, property conditions & facilities
To be part of the melia chain this facility is really not up to par
Stayed 2 nights in May 2023
Response from Raul LLorente. Guest Experience Coordinator Meli on 31 May 2023
Dear Jose.Thank you for leaving us this review of your recent stay.We are sorry you were not entirely satisfied with your experience in our hotel. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.Kind regards,Raul LLorente.Guest Experience Coordinator Melia Barcelona Sarria 5*

6/10 Okay

Holly

Business traveller
Liked: Staff & service
Not too bad
Extremely loud! Both in hallways and outside traffic. Shower glass was cracked and mildew in shower. Buffet was nice and the staff friendly.
Stayed 1 night in May 2023

10/10 Excellent

Yuliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great restaurant. Recommend it.
Stayed 2 nights in Apr 2023
Response from Guest Service Department on 2 May 2023
Thank you very much for your kind review.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.Thank you for highlighting our decor, it was our goal to create a comfortable atmosphere in which our guests feel welcomed and at home.Likewise, we are glad that you enjoyed your dining experience.We look forward to welcoming you back on a future visit.Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2023
Response from Raul LLorente. Guest Experience Coordinator Melia on 2 May 2023
Dear Javier,Thank you for such a positive review of your stay with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We would love to welcome you back in the future. Very best wishes,Raul LLorente.Guest Experience Coordinator Melia Barcelona Sarria 5*

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday in barcelona
1 night stay a treat for my daughters 30th birthday spa& massage was fabulas also the italian restaurant serving delicious top quality food!!breakfast 5 šŸŒŸ
Stayed 1 night in Apr 2023
Response from Guest Service Department on 28 Apr 2023
Thank you for taking the time to review your recent stay.We are thrilled to hear that you chose our hotel to celebrate your daughter's birthday and that you enjoyed the spa and massage services. It's also great to know that our Prezzemolo Italian restaurant met your expectations with delicious, top-quality food.Moreover, we appreciate your kind words about our 5-star breakfast, as we strive to offer a wide variety of options, including gluten-free and special dietary choices. Your satisfaction is our top priority, and we are delighted that your stay with us was memorable.

10/10 Excellent

Valerie M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and bag were held while I did a tour before I departed for airport. Staff helped with too many things to list, Iā€™ll be back.
Stayed 1 night in Apr 2023
Response from Guest Service Department on 28 Apr 2023
Thank you for this positive review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back. Best wishes,

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2023
Response from Guest Service Department on 24 Apr 2023
Thank you for sharing this review of your time at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Mitesh Narendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. 5 stars all round.
Stayed 3 nights in Apr 2023
Response from Guest Service Department on 19 Apr 2023
Tous nos remerciements pour ce commentaire positif.Nous sommes ravis de lire que notre hĆ“tel a rĆ©pondu Ć  toutes vos attentes et que vous ayez particuliĆØrement apprĆ©ciĆ© la qualitĆ© du service que vous avez reƧu chez nous.Nous transmettons votre compliment Ć  notre Ć©quipe.Au plaisir de vous revoir trĆØs prochainement. Bien Ć  vous,

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 3 nights in Apr 2023
Response from Guest Service Department on 12 Apr 2023
Thank you very much for this kind review of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards. We look forward to welcoming you again.Best regards,

8/10 Good

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and confortable rooms. Location was good.
Stayed 2 nights in Apr 2023
Response from Guest Service Department on 11 Apr 2023
Thank you for taking the time to let us know your opinion of your recent stay. We really appreciate it.Kind regards,

10/10 Excellent

DARYL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Barcelona
Excellent hotel. Only drawback was unable to reduce temperature in room. It was a little too warm and had to keep the window open at night. Otherwise excellent!
Stayed 2 nights in Mar 2023
Response from Guest Service Department on 4 Apr 2023
Dear Daryl. Thank you for taking the time to share your experience with us.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and are pleased we were able to provide you with the high standards of service you expected from us.We are concerned by your comments. We urge guests to share any concerns they have at the time, so we can rectify them to ensure you have an enjoyable stay, we would have had our maintenance team attend swiftly. We are always open to suggestions on how we might further improve your experience on your next visit, please do not hesitate to let us know.We hope that we have the pleasure of seeing you again in the future. Best regards,Guest Service Department

10/10 Excellent

Myles J.

Stayed 3 nights in Mar 2023

10/10 Excellent

DARYL

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 2 nights in Mar 2023

8/10 Good

HICHAM, long island city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price value is very good. Large room. comfortable bed and the ritual shower amenities are top notch. Excellent breakfast choices . The pizzeria restaurant is delicious . Would definitely stay again
Stayed 1 night in Mar 2023
Response from Guest Service Department on 11 Mar 2023
Thank you very much for your time positive comment that encourage us to continue given the best service and great experiences.Thank you for recommending us and for coming back, please do not hesitate to inform us beforehand of your next visit.Kind regards

10/10 Excellent

HICHAM, long island city

Stayed 1 night in Mar 2023

4/10 Poor

Francisco Jav

Stayed 2 nights in Dec 2022

6/10 Okay

Francisco Jav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.con confirm a complimentary upgrade to The Level before my arrival and never was done, feeling very sad with Hotels.com now. Hopefully they will do better in the near future since I have been a loyal customer for the last 14 yearsā€¦.
Stayed 2 nights in Dec 2022

10/10 Excellent

JULIE

Stayed 1 night in Nov 2022
Response from Guest Experience Team on 1 Dec 2022
Thank you very much for choosing us and for sharing your experience.Best regardsRaul LLorente Guest Experience Coordinator Melia Barcelona Sarria 5*

10/10 Excellent

Maria Lloranette, Mount prospect

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean and modern property
Stayed 3 nights in Oct 2022
Response from Guest Experience Team on 29 Oct 2022
Thank you for your time and comment.Kind regards,

10/10 Excellent

Therese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service & Great Location
Wonderful and helpful staff. Great suggestions for dinner options. The hotel restaurant was also very good. Everyone was friendly. The room was spacious and the bed was very comfortable. Excellent experience!
Stayed 3 nights in Oct 2022
Response from Guest Experience Team on 19 Oct 2022
Dear Therese.Infinite thanks for such wonderful words, and for choosing us in the city of Barcelona.We are glad to hear that our staff, who are a true treasure for our company, were very kind in the attention received, also in the gastronomic recommendations.Creating unforgettable moments is essential for us, we are also very happy to hear that you liked the room, the comfort of the bed were to your liking.We hope to welcome you soon and provide you with an excellent experience, in the purest Melia style.SincerelyRaul Llorente Guest Experience Coordinator Melia Barcelona Sarria 5*

10/10 Excellent

MARIA VICTORIA OROZCO, san diego

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and breakfast
Stayed 4 nights in Oct 2022
Response from Guest Experience Team on 18 Oct 2022
Thank you very much for your time and comment about our location and breakfast.Kind regards.

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Guest Service Team on 21 Jan 2023
Thank you for your time and comment.Kind regards

10/10 Excellent

Guylyn

Stayed 2 nights in Oct 2022
Response from Guest Experience Team on 19 Oct 2022
Dear Guylyn,Thank you very much for choosing us in the city of BarcelonaWe are very happy to hear that we met your expectations and that the experience was to your liking.We hope to welcome you again in the not too distant future.Best regardsRaul Llorente Guest Experience Coordinator Melia Barcelona Sarria 5*

10/10 Excellent

Carlyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2022
Response from Guest Experience team on 1 Oct 2022
Dear Carlyle,Thank you very much for sharing the experience of your recent stay with us.We are very happy to hear that everything went great.We look forward to welcoming you again and offering you a warm welcome.On behalf of all our staff, receive a cordial greeting.SincerelyRaul Llorente Guest Experience Coordinator Melia Barcelona Sarria 5*

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barca 4 business
Great hotel, wonderful staff! If you are going to Barcelona, check this hotel out, you will not be disappointed! Level lounge well worth the extra.
Stayed 4 nights in Sep 2022
Response from Guest Experience team on 18 Sept 2022
Dear Sandy,Thank you very much for sharing this wonderful comment and experience with us.Providing a service of excellence and proximity, always with quality and joy is our top priority.On behalf of all our staff, who are our greatest treasure, we send you a greeting in the most enthusiastic melia style.Thank you very much for choosing us in the modernist city of Barcelona.You will always be welcome, in this from now on your home away from home.Best regardsRaul Llorente Guest experience Melia Barcelona Sarria 5*