Deluxe Double Room

Reviews of Park Hotel Barcelona

3 out of 5
Park Hotel Barcelona
Avd Marques De L'argentera 11, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1005 reviews" "
Rating 8 - Good. 408 out of 1005 reviews" "
Rating 6 - Okay. 79 out of 1005 reviews" "
Rating 4 - Poor. 28 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness
I was woken by the sound of furniture being shoved around over a stone floor. Furniture pads are an easy fix.... But what really pissed be off was the smell of urine in the room. Unbelievable. (For future reference, in case tthe hotel puts you in this room without solving the problem: room 220.)
Stayed 4 nights in Mar 2024
Response from Jem-Customer Care on 21 Mar 2024
Our apologies for the noise from our housekeeping staff. We would like to let you know that we will never say or do anything consciously to make any guest feel uncomfortable.We have forwarded this to the relevant department heads for their due consideration and action.We truly hope to have another opportunity one day soon!

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient for public transport getting around city, shopping and eating. Also nice for walking wandering, exploring Barcelona city. Staff not so all around helpful but nice.
Stayed 7 nights in Feb 2024
Response from Jem-Customer Care on 4 Mar 2024
Thank you for sharing this lovely review. We are glad to know you had a good experience with us and that our location was ideal for your requirements. It would be a pleasure to welcome you again.

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2024
Response from Jem-Customer Care on 21 Mar 2024
We appreciate your score about our services and hope to welcome you back soon!

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Jem-Customer Care on 19 Feb 2024
Thanks for having taken the time to share your score!

8/10 Good

Jes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked - proximity to interesting places, decent price, helpful staff (in person, email replies not well executed - I emialed 2x before coming to ask for directions. No reply. When I called instead, I got the help I needed) Not so much - I can hear sound from outside the room. Not a big deal but I was surprised this happened at all.
Stayed 2 nights in Jan 2024
Response from Jem-Customer Care on 31 Jan 2024
We are truly sorry to hear that we did not answer via mail, we will check what could have happened. On the other side, we appreciate your kind comments and we hope to welcome you back one day soon!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! You can walk to just about anything you plan to see. Food & cafe options less than 5 minutes away. Would definitely stay here again when I return to Barcelona. Also, keep in mind a tourist tax is required to be payed at check out.
Response from Jem-Customer Care on 22 Jan 2024
We are happy to know that our location was perfect for exploring the city, and also for your kind comments regarding our housekeeping service. Words such as yours, encourage us to continue doing our best to achieve our guest satisfaction. Yes! the information is stated on your booking confirmation, tourist tax will be paid at check out. see you soon!

10/10 Excellent

Angela Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't have asked for a better hotel for our weeklong stay in Barcelona. The staff was so accommodating and the room was absolutely spotless upon arrival and every day after. The area is great and walkable to so many things to see and do. Highly recommend and will definitely be back!
Stayed 7 nights in Dec 2023
Response from Jem-Customer Care on 4 Jan 2024
Thank you for your feedback. We are thrilled to hear that you had such a nice experience and will be glad to continue welcoming you anytime.

8/10 Good

Vikenty

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
I loved my trip to Barcelona and would stay in the park hotel again. I gave 4* instead of 5* because I wasn’t a fan of huge mirrors at the head of the bed.
Stayed 6 nights in Dec 2023
Response from Jem-Customer Care on 27 Dec 2023
Thank you for this positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around! Definitely recommended. Good location very near the city center and the beach. Nice staff with many languages. Nice view from the rooftop with a party pool and deck chairs. The room was clean and comfortable. Good breakfast including fresh fruits, jamon, cheese, eggs, pastry. Hope I can come back soon!
Response from Jem-Customer Care on 18 Dec 2023
Thank you for your feedback. We are thrilled to hear that you found our property and rooms to be spotless and comfortable, and we appreciate your kind words about our prime location, which indeed offers walking distance access to numerous attractions. We hope to welcome you back soon!

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jem on 12 Feb 2024
Muchas gracias por habernos elegido para su estancia en Barcelona. Esperamos verle de nuevo pronto!

6/10 Okay

Nancy

Stayed 4 nights in Oct 2023
Response from Jem-Customer Care on 15 Dec 2023
We are truly sorry to check your score.. We hope to have another opportunity one day soon!

8/10 Good

Nagham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on 11 Dec 2023
We appreciate the time taken in sharing your score and we hope to welcome you back soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miguel was superb.
Miguel was superb, offering the kindest and most professional service at the front desk.
Stayed 1 night in Nov 2023
Response from Jem-Customer Care on 6 Dec 2023
Thank you for your score and your kind words about our staff. Miguel will be proud to welcome you back soon!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in the center of Barcelona, amazing personal, breakfast, all service. Just maybe the walls in the rooms were quite thin, we heard some noise from other room, from our point was not necessary to clean up towels every day. Overall perfect !!!
Stayed 4 nights in Nov 2023
Response from Jem-Customer Care on 1 Dec 2023
We are glad to know you had a nice stay and we truly appreciate your kind comments. We have the option of not changing the towels every day, just leave it hanging. See you soon!

10/10 Excellent

Carol

Stayed 5 nights in Nov 2023
Response from Jem-Customer Care on 15 Dec 2023
Thanks for choosing our hotel during your visit and for you nice score! See you soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tidy and comfortable room equipped with everything I needed. The hotel's location was convenient and within walking distance of many attractions. The staff was friendly and helpful. Great breakfast too.
Stayed 1 night in Nov 2023
Response from Jem-Customer Care on 20 Nov 2023
Thank you for taking the time to share your comments. We do our utmost to ensure that our guests always have a pleasant experience with us and it is rewarding to receive your positive feedback. All of the team really do hope we may welcome you back in the future.

8/10 Good

Samirah

Stayed 2 nights in Nov 2023
Response from Jem-Customer Care on 22 Nov 2023
We appreciate your confidence in our services. See you soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a good location with lots of cafés and bars nearby. Felt safe walking around. Breakfast was OK. Only real complaint is no bins in the rooms so nowhere to put your rubbish.
Stayed 4 nights in Nov 2023
Response from Jem-Customer Care on 20 Nov 2023
We are happy to know that you have enjoyed our location for exploring the city and our breakfast service. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking to the Born, Gothic etc that is a 3min walk from Barceloneta metro stop for wider travelling. Hotel was clean, room was bigger than average for a couple with a small balcony overlooking the main road outside. We were able to check in at 12pm after waiting 30mins for the room, which was very much appreciated.
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on 17 Nov 2023
Thank you for taking the time to give your opinion about your stay. We are pleased you found our location convenient. It is a pleasure to read that our efforts have helped to tick all of your boxes. See you soon!

10/10 Excellent

Tomás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall!
Great hotel in a fantastic loaction, only around a 15minute walk to the hub of the Gothic Quater. Room was clean and very spacious.
Stayed 1 night in Nov 2023
Response from Jem-Customer Care on 13 Nov 2023
We are happy to know that you have enjoyed our location for exploring the city and our housekeeping service.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Park Hotel. It's close to the metro station and the train station is across the street. Also, the hotel is very close walking distance to the zoo and LaRambla neighborhood. I highly recommend staying here. I had a superior room with a large balcony that faced a main avenue. Even with the traffic on this major road, the noise was to a minimum.
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on 13 Nov 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team. See you soon!

10/10 Excellent

Eric

Travelled with group
Liked: Property conditions & facilities, room comfort
centrale
bonne endroit belle accueuil
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on 13 Nov 2023
We appreciate your confidence in our services, and especially for having taken the time to share your feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jem-Customer Care on 6 Nov 2023
We are glad to know that you had a nice stay!

10/10 Excellent

Ursula

Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on 17 Nov 2023
Thank you very much for this positive review. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay a bit outside of the touristy area but very walkable to most things, great restaurants near by, my wife and I loved it, if the weather was a bit hotter the pool looked amazing.
Response from Jem-Customer Care on 23 Oct 2023
We are happy to know that you have enjoyed our location for exploring the city and we hope to have the pleasure to welcome you back!

10/10 Excellent

Hesham, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and i was happy i chose this hotel, it is clean, quiet and nice ,the staff were very helpful and most importantly is its perfect location to the main train station , ciutadella park, lasRamblas and countless number of great restaurants and walking distance to the Marina as well, i had a great time
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on 19 Oct 2023
We are indeed glad that our welcome was pleasant and that you had an enjoyable stay, with a convenient location and great smiling staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Jem-Customer Care on 19 Oct 2023
Thank you for sharing your experience so delightfully.

10/10 Excellent

Henrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Can’t wait to go back!
Stayed 4 nights in Oct 2023
Response from Jem-Customer Care on 17 Oct 2023
Thanks for choosing us for your visit to Barcelona. We hope to welcome you back soon!!!

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there in June 23 with my daughter and really enjoyed the place . Convenient , clean , friendly staff , good breakfast. Close to attractions
Response from Jem-Customer Care on 14 Oct 2023
Thank you for sharing your opinion of your stay with us.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel Stay in Barcelona
Staff was excellent and service was great. Looking forward to our next stay there.
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on 10 Oct 2023
We are happy to now you have fully enjoyed a nice experience with us. See you soon!

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the centre of Barcelona. Very close to restaurants, shops and sightseeing areas. The staff are exceptionally helpfully, nothing was too much hassel, (even ordering taxis at 3am for us). I would highly recommend this hotel, and if I get the opportunity to go back to Barcelona I will be staying here.
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on 14 Oct 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jem-Customer Care on 9 Oct 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is truly gratifying. See you soon!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tiny room. So small, the bathroom door did not open past 45 degrees without bumping into the bed. Good thing my wife and I are both skinny. A heavy person could not get into the bathroom in room 227. Also, the glass door is coked so that it does not close all the way. Needs a simple adjustment to fix.
Stayed 4 nights in Oct 2023
Response from Jem-Customer Care on 8 Oct 2023
We appreciate your kind comments to improve. Of course.Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay in Barna
Comfortable bed, excellent shower and friendly staff. Walking distance to all the main attractions.
Stayed 4 nights in Sep 2023
Response from Jem-Customer Care on 8 Oct 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at the hotel reception was welcoming and always helpful. The room I had was very nice and quiet and cleaned every day. Without doubt when I go again that’s the hotel I would pick.
Stayed 3 nights in Sep 2023
Response from Jem-Customer Care on 4 Oct 2023
We wish to extend our thanks for the feedback and for sharing the tips you liked the most about your visit! We hope to see you soon!

6/10 Okay

Stephanie

Stayed 5 nights in Sep 2023
Response from Jem-Customer Care on 27 Sept 2023
We appreciate your confidence in our services and we hope to do it better next time.

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
It was everything I needed. Great location and very clean
Stayed 1 night in Sep 2023
Response from Jem- Customer Care on 27 Sept 2023
We appreciate your kind comments and we hope to welcome you back!

8/10 Good

Richard Stanley

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2023
Response from Jem-Customer Care on 27 Sept 2023
Thanks for having chosen our hotel for your visit to Barcelona.

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Jem-Customer Care on 18 Sept 2023
Thank you for sharing your experience so delightfully.

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2023
Response from Jem-Customer Care on 11 Sept 2023
We are glad to be part of the good memories from Barcelona. See you soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Decent value
Staff was nice. Room a bit tight, and a weird odor in the room
Stayed 3 nights in Aug 2023
Response from Jem-Customer Care on 4 Sept 2023
Thank you for taking the time to share your opinion about your stay. We are pleased you enjoyed our staff service, however, it seems that your room did not completely meet your expectations and for that we are sorry. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and we loved the location - on a main road so it's easy and safe to get home at night, but with Born and its restaurants right behind. It's a city centre hotel and the rooms are accordingly small, but comfortable and properly dark and quiet. We really enjoyed our stay and will be back!
Stayed 6 nights in Aug 2023
Response from Jem-Customer Care on 31 Aug 2023
Thank you for taking the time to share your comments.We do our utmost to ensure that our guests always have a pleasant experience with us and it is rewarding to receive your positive feedback.All of the team really do hope we may welcome you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jem-Customer Care on 31 Aug 2023
We appreciate your score after your stay and we hope to welcome you back soon!

10/10 Excellent

Emerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Jem-Customer Care on 11 Aug 2023
We are happy to know that you have fully enjoyed your stay! See you soon!

10/10 Excellent

CHYNELL

Liked: Cleanliness, staff & service, property conditions & facilities
Suoer clean, excellent location, great staff, and the pool on the roof with alllll the views. Yes yes yes. I would definitely stay again.
Stayed 4 nights in Aug 2023
Response from Jem-Customer Care on 7 Aug 2023
We are happy to know that we have achieved your complete satisfaction and will love to welcome you back, anytime!!!

6/10 Okay

Mohammed

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Jem-Customer Care on 7 Aug 2023
We hope to have another opportunity one day soon and do it much better!

10/10 Excellent

Lewis

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jem-Customer Care on 3 Aug 2023
We are happy to know that you had a nice time! See you soon!

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Jem-Customer Care on 3 Aug 2023
Thanks for staying with us and for your kind score!

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and the room was nice and spacious. Quite comfortable. Only issue was a little plumbing noise that woke me a few times.
Stayed 3 nights in Jul 2023
Response from Jem-Customer Care on 25 Jul 2023
We appreciate your kind comments and the ones that will help us to improve. We hope to welcome you back soon.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a four day trip to Barcelona with my 16 year old son.The Park Hotel is situated within walking distance to most tourist sites and to most big name stores at Placia Catalunya..From the day we arrived till the day we left the staff at the Reception and staff at restaurant were very friendly. Our rooms were very comfortable and very clean and very nice size.Breakfast was very good selections and definitely caters for everyone need.Resturant was very clean. We definitely will use the Park Hotel if we visit Barcelona again and i would recommend this hotel to anyone hoping to visit Barcelona. There a trainstaion just opposite the hotel and lots of taxi and buses available just outside the Hotel.
Stayed 4 nights in Jul 2023
Response from Jem-Customer CAre on 24 Jul 2023
Thank you very much for this positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. It's also great to know that our location was ideal for you. We hope to have the occasion to welcome you back